Refuse to Pay Medical Bills: A Step-by-Step Guide

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If you're struggling to pay medical bills, you're not alone. Over 1 in 5 adults in the US have difficulty paying medical bills, with the average amount owed being over $1,300.

The first step is to review your medical bills carefully, as 1 in 4 medical bills contain errors. Take the time to check for any mistakes, such as incorrect diagnoses or charges for services you didn't receive.

If you're unable to pay your medical bills in full, consider negotiating a payment plan with your healthcare provider. Many hospitals and medical groups offer payment plans, with 60% of hospitals offering some form of financial assistance.

Understanding Medical Debt

Medical debt is a common issue in the US, with 19% of American households unable to pay for medical care right away. This can lead to a cycle of debt and financial strain.

Households with children are more likely to have unpaid medical bills than those without children. This can be due to the added expenses of raising a family.

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A lack of health insurance is a major contributor to medical debt, with an estimated 24.7 million US residents under the age of 65 uninsured. This can quickly translate into an unaffordable financial burden for those who require medical care.

People often respond to medical debt by delaying non-essential expenses, such as vacations or major household purchases. This can help alleviate some of the financial strain, but it's not a long-term solution.

Ignoring medical debt is not a viable option, as it can lead to a range of negative consequences, including damaged credit and even bankruptcy.

Check for Errors

Checking your medical bills for errors is a crucial step before refusing to pay. Up to 80% of medical bills contain errors, so it's not surprising that mistakes happen.

Start by reviewing your explanation of benefit statements from your insurer, ideally right after you receive them. This will help you catch any duplicate items, services you didn’t receive, or charges that your insurance should have covered.

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Look for services you don’t recognize and charges that shouldn’t be on your bill. Your insurance company or your provider’s billing department can help clarify anything you don’t understand.

If you're a Qualified Medicare Beneficiary (QMB), make sure you're not being billed in error. It's against the law for providers to bill you for services covered by Medicare.

Contact Medicare at 1-800-MEDICARE for assistance, and they can ask the provider to stop billing you and refund any payments made in error.

Comparing your medical records with your bill can also help you spot errors, but you may need an expert’s help to secure those records and make sense of everything.

Negotiate Your Bill

Speak with your healthcare provider's medical billing manager as soon as you receive your bill to discuss lowering your charges.

Don't wait until your bill is delinquent or in collections, as this can affect your credit score.

Request hardship assistance if you have low income or are experiencing financial hardship due to medical bills.

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Some hospitals are required by state law to provide free or reduced services to low-income patients.

Let your providers know if medical problems have affected your income and ability to pay as soon as your bills arrive.

Compare the price you were billed to those charged by other providers in your area to justify lower charges.

Use a website like NewChoiceHealth.com or HealthcareBluebook.com to get an idea of what you should be paying.

Your insurer's website might also have a tool that provides an estimated cost of care for various procedures.

Financial Hardship

Financial hardship can be a major obstacle to paying medical bills. If you're struggling to pay your medical bill upfront, you can negotiate with your healthcare provider to lower the amount you have to pay.

Patient advocate departments at hospitals or community organizations can help you apply for financial assistance programs. They can also assist with setting up a no-interest repayment plan or reducing your bill.

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You can't afford to pay your medical bill, but that doesn't mean you have to ignore it. If you're unable to pay your bill upfront, it's essential to communicate with your healthcare provider.

Patient advocate departments can help you navigate the financial assistance process and find a solution that works for you. They can also provide guidance on how to apply for financial assistance programs or set up a repayment plan.

Credit Score Impact and Rights

Medical debt can significantly impact your credit score, making it harder to get loans in the future. Owed medical debt can be reported to credit bureaus one year after you first miss a payment.

Medical debt can lower your credit score, which can hurt your ability to get loans. This is because unpaid medical debt stays on your credit report for seven years.

In 2022, the three major credit bureaus announced a voluntary policy to prevent some medical debt from being listed on your credit report. Paid medical bills should no longer be included on credit reports.

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Unpaid medical bills cannot be listed until the bill has not been paid for at least 12 months. Medical bills for $500 or less should no longer be included on credit reports.

If your credit report contains any of these forms of medical debt, it's essential to follow the instructions to dispute any errors.

Dispute Resolution and Arbitration

Medical bills can be overwhelming, and sometimes patients may dispute the charges. The article highlights that a hospital in California was ordered to pay $2.5 million in damages for its billing practices.

Arbitration is a common method of resolving disputes. According to the article, a patient in New York successfully used arbitration to settle a $100,000 medical bill for $10,000.

Patients have the right to dispute medical bills. The article notes that a patient in Florida was able to negotiate a reduction of their $50,000 bill to $20,000 through dispute resolution.

The arbitration process can be complex. The article explains that a patient in California had to navigate a 12-step process to resolve their dispute with a hospital.

Patients should not be afraid to dispute medical bills. The article highlights that a patient in Texas was able to recover $25,000 in overcharges through dispute resolution.

If this caught your attention, see: Can a Hospital Sue You for Medical Bills

Overdue Bills and Collection

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If you're struggling to pay medical bills, you're not alone. According to the article, over 60% of bankruptcies in the US are caused by medical debt.

The collection process for medical bills can be overwhelming, with hospitals and medical providers often sending bills to collections within 30-60 days of non-payment.

You have the right to dispute a medical bill, and the Fair Debt Collection Practices Act (FDCPA) requires debt collectors to provide you with a written notice of the debt, including the amount owed and the name of the creditor.

Ignoring a medical bill won't make it go away, and it can lead to wage garnishment, tax liens, and damage to your credit score.

Workers' Compensation and Insurance

If your employer's workers' compensation insurance company refuses to pay your medical bills, it can be a stressful and confusing situation. You have rights, and a workers' compensation lawyer can help protect them.

In most cases, workers' compensation pays for injury-related expenses. However, insurance companies sometimes refuse to pay, citing reasons such as the injury or illness not being work-related, or that medical care was unnecessary.

On a similar theme: Workers Comp Medical Bills

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Some common reasons for denied claims include not notifying your employer about your workplace injury soon enough, or that the injury or illness is a pre-existing medical condition. You have 120 days from the date of your injury to inform your employer, so it's essential to keep track of time.

Here are some possible reasons why your insurance company might deny your claim:

  • Your employer's workers' compensation insurance company says that you are not hurt, and your medical care was unnecessary.
  • The insurance company claims your injury or illness is not work-related.
  • You did not notify your employer about your workplace injury soon enough after it occurred.
  • The company claims your injury or illness is a pre-existing medical condition you had before you got hurt at work.
  • Your doctor or the medical professional who treated you is not on your insurance company's approved list of healthcare providers.
  • The insurance company claims the healthcare provider who treated you did not correctly submit medical bills.
  • There was a clerical error.

Why Workers' Comp Insurance Companies Refuse to Pay Bills

Workers' comp insurance companies sometimes refuse to pay for medical bills associated with work-related injuries or illnesses. This can be frustrating and stressful, especially when you're already dealing with the aftermath of an injury.

One reason insurance companies might deny claims is if they believe the injury or illness isn't work-related. They might also claim that your medical care was unnecessary.

If you don't notify your employer about your workplace injury soon enough, your claim might be denied. You have 120 days from the date of your injury to inform your employer, but the longer you wait, the more likely your claim will be denied.

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Insurance companies might also deny claims if they believe the injury or illness is a pre-existing medical condition you had before you got hurt at work.

Your doctor or the medical professional who treated you might not be on the insurance company's approved list of healthcare providers. This can cause delays or denials in payment.

There's also a chance of clerical errors leading to denied claims.

Payment for Testimony

If you've ever provided medical testimony in a workers' compensation case, you might be wondering how to get paid for your services. A medical witness is entitled to a witness fee, which is awarded in the same way as a witness fee for attendance at a hearing.

The standard witness fee is set in Part 301 of Title 12 of the Official Compilation of Codes, Rules and Regulations of the State of New York. This fee must be paid within 10 days of the completion of a witness's deposition.

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If you believe a fee in excess of the standard witness fee is warranted, you must submit a request to the Board within 10 days of the deposition. The Board will review your request and issue a subsequent decision.

To request payment, send a letter to the payer stating the workers' compensation case number, the date of the deposition, and a request for payment within 10 days. If the payer doesn't make payment, you should send a letter to the Board requesting assistance.

Here are the required documents to include in your correspondence to the Board:

  • A cover letter addressed to the Workers' Compensation Board.
  • Copies of any demand letters sent to the payer informing the payer that payment is owed.

Note that the demand letters should have been sent after October 2018 and should specifically indicate that payment is owed. Don't include any additional documents, as this may interfere with the processing of your request.

If the Board determines your request is substantiated, they will issue an Administrative Determination directing payment of the standard witness fee. However, this will not provide for any additional fees. If the payer still hasn't made payment 30 days after the Administrative Determination, you can contact the Board by mail or email to request further action.

Frequently Asked Questions

Can a hospital turn you away for unpaid bills?

No, a hospital cannot turn you away from its emergency room due to unpaid bills, as this is protected by federal law. However, you may still be responsible for paying your medical bills after receiving treatment.

What is the law on unpaid medical bills in Washington state?

In Washington state, medical debt can't be sold or assigned to a collection agency for at least 120 days after the initial billing statement is sent. This law aims to give patients time to pay or dispute their medical bills before they're turned over to a collector.

What is the law on unpaid medical bills in South Carolina?

In South Carolina, the statute of limitations for most debts, including unpaid medical bills, is three years. After this time has passed, the debt is considered time-barred and can't be legally collected.

Colleen Pouros

Senior Copy Editor

Colleen Pouros is a seasoned copy editor with a keen eye for detail and a passion for precision. With a career spanning over two decades, she has honed her skills in refining complex concepts and presenting them in a clear, concise manner. Her expertise spans a wide range of topics, including the intricacies of the banking system and the far-reaching implications of its failures.

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