Accepting Credit Cards Can Be Useful to Small Businesses by Expanding Customer Base

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A hand tapping a credit card on a payment terminal for a contactless transaction.
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Accepting credit cards can be a game-changer for small businesses by expanding their customer base. This is because many customers prefer to pay with credit cards for convenience and rewards.

By accepting credit cards, small businesses can attract a wider range of customers, including those who may not have had the cash to make a purchase. According to a study, 75% of consumers prefer to use credit or debit cards when making purchases.

This can lead to increased sales and revenue for small businesses. For example, a small bakery that accepts credit cards can sell more pastries to customers who may not have had the cash to make a purchase.

Benefits of Accepting Credit Cards

Accepting credit cards can be a game-changer for small businesses. It can improve cash flow by speeding up payment times and reducing delays.

More and more people are choosing to pay with credit cards, with 51.1 billion transactions in the U.S. in 2021, up from 33.7 billion in 2015. In fact, 37% of purchases in the U.S. were made with either a physical or virtual credit card at the end of 2023.

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Accepting credit cards can also legitimize your business in the eyes of customers and potentially boost sales volume. With 82% of U.S. adults having a credit card in 2022, companies that don't accept this method of payment risk losing business.

Here are some benefits of accepting credit cards:

  • Improving cash flow
  • Legitimizing your business
  • Potentially boosting sales volume

Rewards and Perks

Accepting credit cards can bring a range of benefits to your business, and one of the most exciting is the potential for rewards and perks. Many small business credit cards offer cashback, travel points, or discounts on common business expenses like office supplies and shipping.

These perks can add up quickly, providing value back to the business for everyday spending. In fact, some cards offer travel protections, purchase insurances, and extended warranties, which can prove invaluable.

If you're looking for a business credit card with rewards, consider the Hello Alice Small Business Mastercard, which offers a range of benefits. However, offers may vary elsewhere, so be sure to shop around.

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Here are some potential rewards and perks to look out for:

By choosing a business credit card with rewards and perks, you can save money, earn value back, and enjoy a range of benefits that can help your business thrive.

Reader

Accepting credit cards can greatly benefit your business, but it's not just about the payment method itself. It's also about the tools you need to make it happen.

You'll need a card reader, which is a portable device that connects to your smartphone or tablet to accept card payments in-person. According to Example 6, popular card readers for small businesses include Square, PayPal, and SumUp.

Having a card reader can be a game-changer for your business, especially if you're constantly on-the-go. It's convenient and easy to use, allowing you to accept payments quickly and efficiently.

If you're considering using a card reader, make sure to research the fees associated with it. Some card readers may charge higher fees than others, so it's essential to compare your options carefully.

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Here are some popular card readers for small businesses:

By choosing the right card reader for your business, you can streamline your payment process and provide a better experience for your customers.

Improved Security

Accepting credit cards can be a game-changer for small businesses, but it requires some extra security precautions to keep sensitive customer data safe.

Contactless payments, like credit cards, offer enhanced security features such as tokenization and encryption, which significantly reduce the risk of fraud and data breaches compared to traditional payment methods.

Here are some essential security tips for small businesses to keep in mind:

  • Only use approved, well-known software and equipment to avoid potential security risks.
  • Don't store customer credit card data, as this makes you vulnerable to data breaches.
  • Train your employees to handle credit card data and spot potentially fraudulent transactions.
  • Verify shipping and billing addresses to dramatically reduce the potential for fraud.
  • Be extra vigilant when accepting credit card payments online, as the total liability for loss is yours.

To take security to the next level, consider implementing advanced measures such as end-to-end encryption (E2EE) and tokenization, multifactor authentication (MFA) for transactions, and regular security audits and penetration testing.

Fees and Payment

Accepting credit card payments can be a significant expense for small businesses, with credit card processing fees typically costing between 1.5% to 3.5% of each transaction's total. For a sale of $100, you could pay anywhere from $1.50 to $3.50 in credit card processing fees.

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You might compensate for these fees by increasing prices for your products or services, or by adding on a surcharge or convenience fee for processing credit card transactions below a certain dollar amount. However, be sure you know state and federal regulations on credit card surcharges to avoid any illegal practices.

Here are the estimated credit card processing fees for a sale of $100:

Keep in mind that these fees can be a significant expense for small businesses, but they can also be made up for by the increased sales associated with accepting credit card payments.

Access to Higher Limits

Having access to higher credit limits can be a game-changer for small business owners, allowing them to make larger purchases or investments in their business.

Small business credit cards typically offer higher credit limits compared to personal cards, making it easier to cover significant upfront costs. This can be particularly useful for businesses with large inventory or equipment needs.

With higher credit limits, you can take advantage of opportunities that might otherwise be out of reach, such as purchasing new equipment or investing in marketing campaigns.

Fees and Payment

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Credit card processing fees can be a significant expense for small businesses, ranging from 1.5% to 3.5% of each transaction's total. This means that for a sale of $100, you could pay anywhere from $1.50 to $3.50 in credit card processing fees.

To minimize the impact of these fees, businesses can consider increasing prices for their products or services, or adding a surcharge or convenience fee for processing credit card transactions below a certain dollar amount. However, be aware of state and federal regulations on credit card surcharges to avoid any illegal practices.

The fees associated with credit card processing are not just limited to the business itself. Various entities involved in the transaction, such as the issuing bank and card network, also assess fees. These fees include interchange fees, assessment fees, and processing fees, which can vary based on the business's agreement with their payment processor and the type of card used.

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Here's a breakdown of the fees involved in credit card processing:

Throughout the credit card processing process, various fees are assessed by different entities involved in the transaction. These fees can add up quickly, so it's essential to understand the fee structure and how it affects your business.

Acceptance and Infrastructure

You've got options for accepting credit card payments, whether online, in-person, or over the phone. The type of business you run will determine which option is best for you, such as a brick-and-mortar store or a mobile business.

To accept credit card payments, you'll need to decide which major credit card networks you want to accept, including Visa, Mastercard, Discover, or American Express.

You may need to update your point of sale software and hardware to accept credit card payments, especially if you run a brick-and-mortar business. This can include purchasing checkout software or installing an EMV chip-enabled card reader.

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Almost any kind of business can accept credit cards, from brick-and-mortar businesses to online operations, small shops, and mobile businesses.

If you're still not convinced, consider the growth of credit card payments: there were 51.1 billion credit card transactions in the U.S. in 2021, up from 33.7 billion in 2015.

Here are the types of credit card payments you can accept:

  • Online payments
  • In-person payments
  • Mobile payments
  • Phone payments

By accepting credit cards, you can improve cash flow, legitimize your business, and potentially boost sales volume.

Online and Mobile

Accepting credit cards can be useful to small businesses by providing a convenient payment option for customers. Many small businesses are now online-first or even online-only, and allowing customers to pay with credit cards online can boost sales and streamline operations.

According to the Federal Reserve Payments Study, published in 2023, there were 51.1 billion credit card transactions in the U.S. in 2021, up from 33.7 billion in 2015. This trend is expected to continue, with 37% of purchases in the U.S. being made with either a physical or virtual credit card at the end of 2023.

To accept credit card payments online, you'll need to set up a payment gateway, which may be included with your merchant account or payment service provider plan. You'll also need a digital storefront, which can be obtained by signing up for an account with an e-commerce platform provider.

Mobile Compatibility

Side view of crop faceless male passenger sitting on backseat and using credit card reader to pay for trip in taxi
Credit: pexels.com, Side view of crop faceless male passenger sitting on backseat and using credit card reader to pay for trip in taxi

Mobile compatibility is a crucial aspect of online and mobile transactions. Mobile payment solutions like Apple Pay and Google Pay are becoming increasingly popular.

These solutions rely on contactless technology, which means that businesses accepting contactless payments can seamlessly integrate mobile payment options. This technology allows customers to make payments quickly and easily, without the need for physical cards or cash.

To ensure seamless integration, consider the following factors when selecting hardware and software for in-person transactions:

  • Hardware considerations: Look for durability, ease of use, and compatibility with different card types (e.g., chip, magnetic stripe, NFC).
  • Online system integration: Choose a solution that offers real-time data synchronization and a unified view of customer activity.
  • Ongoing support: Select a service provider with ongoing support and training for minimal downtime and quick resolution of any issues.
  • Data synchronization: Opt for a solution that provides real-time data synchronization across all channels, including sales data, inventory levels, and customer information.

Online and Transactions

Online and transactions go hand-in-hand, especially with the rise of e-commerce and digital technology.

Card-not-present transactions, used for online or phone purchases, carry a higher risk of fraud because the card and cardholder are not physically present. Advanced security measures such as two-factor authentication and Secure Sockets Layer (SSL) encryption are recommended.

To accept credit card payments online, you'll need to set up a payment gateway, which may be included with your merchant account or payment service provider plan. This is a common way of obtaining a digital storefront, and all major e-commerce platform providers will allow you to take credit cards as a form of payment.

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Online credit card transactions typically have higher processing fees than in-person transactions. When comparing merchant accounts and payment service providers, consider whether you have to sign a long-term contract and what fees you'll pay for credit card processing.

There are 51.1 billion credit card transactions in the U.S. in 2021, up from 33.7 billion in 2015, according to the Federal Reserve Payments Study. This trend is being fueled by a combination of factors, including more people shopping online and all-round convenience.

Contactless payments are faster and more convenient than traditional payment methods. They use near-field communication (NFC) or radio frequency identification (RFID) technology, which allows the card to be tapped on a reader without direct contact.

Here are some key types of online transactions:

  • Card-not-present transactions (online or phone purchases)
  • EMV transactions (chip-based payments)
  • Contactless transactions (tapped payments)

Transaction Process

Accepting credit cards can be a game-changer for small businesses. Credit card processing is facilitated by a network of financial entities and technologies that work together to authorize and settle payments.

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The process starts with initiation, where the customer makes a credit card purchase, and the business's POS system or online payment gateway captures the transaction details. The transaction details are then sent to the business's payment processor, which routes the information to the card's issuing bank via the relevant card network.

Here's a breakdown of the key steps involved in credit card processing:

  • Initiation
  • Authorization
  • Batching
  • Clearing and settlement
  • Fees and charges
  • Security and compliance
  • Disputes and chargebacks

This process typically takes 1-3 business days, after which the business can access the funds. Throughout this process, various fees are assessed by different entities involved in the transaction, including interchange fees, assessment fees, and processing fees.

Faster Transactions

Faster transactions are a game-changer for anyone who's ever had to wait in line to pay for something. Contactless payments are not only safer but also faster and more convenient than traditional payment methods.

With contactless payments, you can simply tap your card or mobile device to complete a transaction, eliminating the need to handle cash or insert a card into a reader.

How Processing Works

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The transaction process is a complex system, but it's actually quite fascinating once you break it down. Credit card processing is facilitated by a network of financial entities and technologies that work together to authorize and settle payments.

The process begins with initiation, where a customer makes a credit card purchase through a physical card swipe, dip, or tap, or via digital means. The business's POS system or online payment gateway captures the transaction details, including the card information and purchase amount.

The transaction details are then sent to the business's payment processor, which routes the information to the card's issuing bank via the relevant card network. The issuing bank performs several checks, verifying the card's validity, available funds, and any fraud risks.

If the transaction is approved, the issuing bank sends an authorization code back through the network to the business, indicating the funds are available and have been earmarked for this transaction. This process typically takes just a few seconds.

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At the end of the business day, the business sends all approved transactions in one batch to their payment processor for batching. Batching is the process of compiling all the day's transactions for simultaneous processing.

Here's a breakdown of the key steps in the transaction process:

The transaction process also involves various fees and charges, including interchange fees, assessment fees, and processing fees. These fees are assessed by different entities involved in the transaction and can vary based on the business's agreement with their payment processor and the type of card used.

Tools and Software

Accepting credit cards can be useful to small businesses by providing a convenient and efficient way for customers to pay. This can lead to increased sales and a more streamlined operation.

Square offers a comprehensive suite of payment solutions, including e-commerce integrations, invoicing, and virtual terminals. Transaction fees for online payments start at 2.9% + 30¢ per transaction.

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Shopify POS is an all-in-one solution for businesses that use Shopify for their online store. This allows for a range of online payment options, including Shopify Payments, with transaction fees starting at 2.4% + 30¢ per transaction, depending on your plan.

Stripe is a popular payment processing platform designed for businesses of all sizes. It allows for the acceptance of a wide range of payment methods, including credit cards, digital wallets, and international currencies.

Some popular software solutions for accepting online payments include Square, Shopify POS, and Stripe. These solutions offer various features, such as e-commerce integrations, invoicing, and virtual terminals.

QuickBooks Payments allows businesses to accept credit card payments and ACH bank transfers directly through their QuickBooks account. This integration simplifies payment reconciliation and financial reporting.

Here are some popular tools and software for accepting credit card payments:

  • Square: Offers e-commerce integrations, invoicing, and virtual terminals with transaction fees starting at 2.9% + 30¢ per transaction.
  • Shopify POS: Provides an all-in-one solution for businesses using Shopify, with transaction fees starting at 2.4% + 30¢ per transaction.
  • Stripe: A popular payment processing platform with transparent pricing and fees starting at 2.9% + 30¢ per transaction.
  • QuickBooks Payments: Allows businesses to accept credit card payments and ACH bank transfers directly through QuickBooks, with competitive pricing.

Frequently Asked Questions

Why do small businesses not accept credit cards?

Small businesses often decline credit card transactions due to high fees that eat into their profit margins. This can be a costly decision, but it's a common one for merchants who want to stay in the black.

Teri Little

Writer

Teri Little is a seasoned writer with a passion for delivering insightful and engaging content to readers worldwide. With a keen eye for detail and a knack for storytelling, Teri has established herself as a trusted voice in the realm of financial markets news. Her articles have been featured in various publications, offering readers a unique perspective on market trends, economic analysis, and industry insights.

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