Santander UK Contact Details and Customer Service

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A ferry and sailboats navigate the tranquil waters of Santander Bay under a clear blue sky.
Credit: pexels.com, A ferry and sailboats navigate the tranquil waters of Santander Bay under a clear blue sky.

If you're looking to get in touch with Santander UK, there are several ways to do so. You can visit one of their many branches across the country.

To find your nearest branch, you can use their branch locator tool on their website. This will give you the address, phone number, and opening hours of the nearest branch.

Santander UK also offers a range of contact methods, including phone, email, and post. You can contact their customer service team on 0800 9 123 123 for general queries.

Contact Information

If you need to get in touch with Santander UK, there are several phone numbers you can call. The Santander contact number for customer service and general banking inquiries is +44-0845-972-4724.

You can also reach out to Santander's Business Banking department at +44 800 731 6666 or +44 800 218 2345 for Business Banking Credit Cards.

For customers from abroad, you can call the Santander customer service number 24/7 at +44-1908-216-674.

If you need information or support from Santander's Consumer Finance department, dial +44-0800-085-1759. To reach their headquarters, call +44-0800-085-1491.

There are also dedicated phone numbers for specific issues, such as +44-0800-313-4321 for assistance with accessing the Santander website.

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Customer Service

Credit: youtube.com, How to Contact Santander Customer Service Number | Santander UK Phone Number

The Santander customer service phone number for general banking inquiries is +44-0845-972-4724. This number connects you with professional advisors who can answer your questions and assist with online banking.

You can also call +44-0330-912-3123 for customer care, which is available daily from 8 a.m. to 6 p.m. BST.

Santander provides a 24/7 UK customer service number for customers from abroad at +44-1908-216-674.

If you experience difficulties accessing their website and require special assistance, dial +44-0800-313-4321.

Some customers have reported mixed experiences with Santander's customer service, with one person describing a helpful and pleasant advisor.

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Customer Service Quality

Customer Service Quality is a major concern for many Santander UK customers.

The quality of customer service can vary greatly, with some representatives being very helpful and pleasant, while others are not.

A customer was impressed by a representative who was very helpful and had a nice voice, didn't rush the conversation, and provided useful advice on scammers.

Credit: youtube.com, How To Contact Santander Bank Customer Service 2023 | Reach Santander Bank Customer Support Team

On the other hand, some representatives seem to lack empathy and could not be bothered to assist with customer issues.

A customer was disappointed with a representative who complained about being on the phone for over 10 minutes, showing a clear lack of understanding of what customer service entails.

Santander UK's customer service seems to struggle with resolving issues, with one customer being asked for a passcode to complete a transaction, only to be told the passcode was incorrect.

This can be frustrating for customers, especially older ones who may not be familiar with online solutions.

The lack of a real person to speak to can be a major drawback, with one customer being offered only the option to go to the website and input questions, rather than speaking to a representative.

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Frequently Asked Questions

Is 08009123123 a Santander number?

No, 0800 9123 123 is not a Santander number, but rather a contact number for a separate service related to fraud prevention. For more information on Santander's contact numbers, please see our other FAQs.

How do I speak to a person at Santander customer service?

To speak to a person at Santander customer service, call (888) 222-4227, available Monday to Friday 7 a.m. to 9 p.m. and Saturday 7 a.m. to 5 p.m. CT.

How to contact Santander UK from abroad?

To contact Santander UK from abroad, call +44 (0) 1624 641 888. Lines are open Monday to Friday, except Wednesday when they open at 9.30am.

What number is 0800 9 123123?

The number 0800 9 123 123 is a UK phone number for Santander's customer support. Call this number if you suspect a suspicious communication has compromised your account.

Allison Emmerich

Senior Writer

Allison Emmerich is a seasoned writer with a keen interest in technology and its impact on daily life. Her work often explores the latest trends in digital payments and financial services, with a particular focus on mobile payment ATMs. Based in a bustling urban center, Allison combines her technical knowledge with a knack for clear, engaging prose to bring complex topics to a broader audience.

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