
If you need to get in touch with Anthem BCBS, you can call their customer service line at 1-800-676-5576.
You can also reach out to them through their website, anthem.com, where you can find a contact form and a list of local phone numbers.
Anthem BCBS has a dedicated team to assist with billing and payment questions, which can be reached at 1-877-263-7999.
Their customer service is available Monday through Friday, 8am to 6pm EST.
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Customer Service Phone Number
To contact Anthem Blue Cross and Blue Shield, you can start by calling their general assistance phone number, which is 1-800-331-1476. This number can help with questions about their services and plans.
You can also find the phone number specific to your location and plan on your member ID card or by logging into your account. To do this, simply click on the "Contact Us" page on the Anthem website and select your state.
The best phone number to call Anthem Blue Cross and Blue Shield is actually 844-304-8779, which is used by 60% of consumers to address their issues and concerns.
If you prefer to contact them via email, the best email to use is [email protected].
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Service Overview

Anthem BCBS offers a range of services to its members, including health insurance, pharmacy benefits, and dental and vision coverage.
Their health insurance plans cover a wide range of medical services, from preventive care to hospital stays.
Members can access a network of healthcare providers, including primary care physicians, specialists, and hospitals.
Anthem BCBS also offers a variety of pharmacy benefits, including prescription medication coverage and mail-order pharmacy services.
Their pharmacy benefits allow members to fill prescriptions at participating pharmacies, including retail stores and mail-order pharmacies.
Members can also use their pharmacy benefits to fill prescriptions online or through the Anthem BCBS mobile app.
Anthem BCBS provides dental and vision coverage to its members, including routine cleanings, fillings, and eye exams.
Members can access a network of dental and vision providers, including dentists, optometrists, and ophthalmologists.
Their dental and vision coverage also includes coverage for major procedures, such as crowns, bridges, and LASIK surgery.
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Provider Relations
If you're a healthcare provider looking to work with Anthem Blue Cross and Blue Shield, understanding the provider relations process is crucial.

You can access the Provider Relationship Management Territory Map to get a clear picture of the areas covered by Anthem Blue Cross and Blue Shield.
To find the contact information for your specific area, you can refer to the Anthem Blue Cross and Blue Shield Hospital Provider Relationship Account Manager Assignments.
Availity, LLC is an independent company that provides administrative support services on behalf of Anthem Blue Cross and Blue Shield Medicaid.
For additional contact information, including dental, vision services, and utilization management, you can refer to your provider manual.
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Email and Notifications
Anthem BCBS is now sending various types of communications to providers via email, including bulletins and policy change notifications.
You can expect to receive email updates on prior authorization requirements and educational opportunities.
Receive Anthem Medicaid Email
To receive Anthem Medicaid email, you can expect to get provider bulletins, policy change notifications, educational opportunities, and other provider updates via email.
Anthem sends these updates regularly, so it's essential to keep your email address up to date to avoid missing important information.
You can use the Provider Maintenance Form to update your email address, ensuring you stay informed about any changes or updates from Anthem Medicaid.
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Receive Email

Receiving email from healthcare providers is becoming increasingly common. Anthem, for example, is now sending various notifications to providers via email, including bulletins and policy change notifications.
Providers can expect to receive a range of information via email from Anthem, such as prior authorization update information and educational opportunities.
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