Know Your Customer UK: Understanding the Regulations and Risks

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In the UK, the Money Laundering Regulations 2017 require businesses to implement effective customer due diligence, which involves verifying the identity of customers and assessing the risks they pose. The regulations are enforced by the Financial Conduct Authority (FCA).

Customer due diligence is a critical aspect of Know Your Customer (KYC) in the UK, as it helps businesses identify and mitigate the risks of money laundering and terrorist financing.

The FCA has set out six customer due diligence measures that businesses must take, including verifying a customer's identity, understanding the nature of their business, and assessing the risk of money laundering.

Businesses must also be able to demonstrate that they have taken these measures to the FCA, if required.

What is Know Your Customer (KYC)?

Know Your Customer (KYC) is a regulatory requirement that ensures businesses verify the identity of their customers to prevent money laundering and terrorist financing. It's a crucial step in building trust with customers and maintaining a legitimate business.

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KYC regulations and legal foundations are in place to protect both businesses and customers. These regulations are based on laws such as the 2001 Title III of the Patriot Act, which aimed to prevent terrorist activities.

To comply with KYC regulations, businesses need to implement a robust KYC process. This involves verifying a customer's identity through documents, including a national ID Document with a document reader and advanced document verification software.

Businesses that need to implement KYC include banks, financial institutions, and other organizations that deal with high-value transactions. KYC is not just a one-time process; it's an ongoing requirement to ensure customer identity is verified throughout the business relationship.

Here are the four key elements of a KYC policy:

  • Customer Policy
  • Customer Identification Procedures (CIP)
  • Risk assessment and management
  • Ongoing monitoring and record-keeping

The legal foundations of Know Your Customer (KYC) in the UK are rooted in global standards established by the Financial Action Task Force (FATF). These standards are incorporated into local legislation to ensure transparency, traceability, and responsibility in financial transactions.

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The central legal basis for KYC regulations in Europe and the UK, as well as the USA, includes the 3rd EU Money Laundering Directive (Article 8), the 4th EU Money Laundering Directive, and the 5th EU Money Laundering Directive in combination with eIDAS.

Additionally, the UK Bribery Act and the UK Modern Slavery Act also play a significant role in shaping KYC requirements. In the USA, the Customer Identification Program (CIP) as part of the USA Patriot Act is the key regulatory framework.

The Financial Conduct Authority (FCA) regulates and controls KYC requirements in the UK, ensuring firms comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations.

Here are some of the key laws and regulations that govern KYC in the UK:

  • 3rd EU Money Laundering Directive (Article 8)
  • 4th EU Money Laundering Directive
  • 5th EU Money Laundering Directive in combination with eIDAS
  • UK Bribery Act
  • UK Modern Slavery Act
  • Customer Identification Program (CIP) as part of the USA Patriot Act

How KYC Works

The KYC process in the UK is designed to prevent business relationships from being established with individuals associated with terrorism, corruption, or money laundering. This process is crucial in today's digital age where online fraud and financial crime are on the rise.

For another approach, see: Ubs Interview Process

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To verify a customer's identity, the KYC process involves several stages. Document Verification is the first step, where the government-issued ID document is checked for any issues or forgery.

Face Verification or Liveness Check is another critical stage, which ensures the customer is present and not using a spoofed image. This is done to prevent identity theft and ensure the customer's safety.

Address Verification is also an essential part of the KYC process. Proof of Address is obtained to verify the address on the government-issued identity documents against the provided Proof of Address.

The KYC process uses various technologies and security features, including NFC, AI, holograms, biometrics, and liveness checks, to ensure the customer's identity is verified accurately. These methods help prevent business relationships from being established with individuals who may be associated with financial crime.

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High-Risk Industries and Special Cases

Certain sectors are classified as high-risk due to their vulnerability to money laundering operations. These include legal practitioners, trust organizations, estate agents, and businesses that deal with high-value items.

Businesses in these areas must do extra due diligence and disclose any inconsistencies discovered between the information on their accounts and the information on the Companies House Register.

Compliance and Regulation

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In the UK, businesses must meet the required legal requirements to avoid being involved in money laundering scams and other related crimes, this is achieved through KYC Compliance.

Customer Identification Program (CIP) requires verifying customer identity with secondary reliable sources, independent of each other. This includes asking for picture ID such as a passport, driver's license, and copy of utility bills.

Continuous monitoring of customers' transactions is necessary to reveal any illicit actions, and updating customer details and checking transaction details periodically is recommended.

Documentation and record-keeping are crucial, as records of customers' identification and transactions must be kept for at least five years after the end of a relationship, to be available for inspection by regulating authorities.

Reporting suspicious activities is also mandatory, as per AML regulations, a suspicious activities report (SAR) must be completed to report identified activity to the National Crime Agency.

Here are some key compliance certifications that meet UK regulations:

  • ETSI TS 119 461
  • ETSI EN 319 401
  • eIDAS Regulation EU 2014/910
  • UK Government's Digital Identity and Attributes Trust Framework

What Is It Important?

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KYC procedures are essential for preventing and identifying money laundering, terrorism financing, and other illegal corruption schemes. The KYC process includes ID card verification, face verification, document verification, and biometric verification.

In the past ten years (2008-2018), a cumulative $26 billion in fines have been levied for non-compliance with AML, KYC, and sanctions regulations in the U.S., Europe, the Middle East, and the Asia Pacific. This highlights the importance of strict KYC compliance.

Banks must comply with KYC regulations and anti-money laundering regulations to limit fraud. Failure to comply can result in heavy penalties.

Criminals are laundering between $1.6 to $4 trillion annually, which is 2 to 5% of global GDP. Stricter KYC/CDD processes are helping to stop this.

Broaden your view: Kyc Address Verification

Electronic Money Institutions and Payment Companies

Electronic money institutions and payment companies play a crucial role in the financial sector, but they must adhere to strict regulations to prevent issues like money laundering and terrorist financing.

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They need to strictly comply with the provision of KYC policies to avoid such problems.

This means verifying the identity of their customers and monitoring their transactions to ensure they are legitimate.

Failure to do so can result in severe consequences, including fines and reputational damage.

To comply with these regulations, electronic money institutions and payment companies must implement robust anti-money laundering measures.

They must also keep accurate records of customer transactions and report any suspicious activity to the relevant authorities.

Reporting Suspicious Activity

Reporting Suspicious Activity is a crucial part of preventing money laundering and fraud. Customers and companies are required by law to inform the NCA in a Suspicious Activity Report form of any such activities believed to be fraudulent.

If an employee suspects any unusual or suspicious activity, they must report it to their Line Manager or Supervisor immediately. This is a mandatory step that helps prevent further illicit activities.

Customers and companies are also required to comply fully with regulatory requirements, including any requests for additional information and/or updates from the NCA.

Reporting Obligations

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As part of your compliance and regulation obligations, it's essential to understand the importance of reporting suspicious activities. This includes any unusual or illicit actions related to money laundering, fraud, or terrorist financing.

If an employee suspects any suspicious activity, they must report it to their Line Manager or Supervisor immediately. This is a crucial step in preventing and detecting financial crimes.

To report suspicious activity, you'll need to submit a Suspicious Activity Report (SAR) to the National Crime Agency (NCA). This report should include all relevant details about the suspected activity.

In cases where a SAR is submitted to the NCA, Eternal Engagements Limited will comply fully with the regulatory requirements. This includes any requests for additional information and/or updates from the NCA.

Here are the steps to follow when reporting suspicious activity:

By following these steps, you can help prevent and detect financial crimes, and ensure that your organization is in compliance with regulatory requirements.

How to Comply

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Compliance and Regulation can be a daunting task, but it's essential to stay on top of it. To comply with KYC regulations, businesses must implement a Customer Identification Program (CIP) that verifies customer identity with secondary reliable sources.

KYC compliance ensures that businesses meet the required legal requirements to avoid being involved in money laundering scams and other related crimes. Continuous monitoring of customers' transactions is also crucial, as it helps reveal any illicit actions.

Documentation and record-keeping are also vital, as businesses must keep records of customers' identification and transactions for at least five years after the end of a relationship. This way, the records will be available for inspection by regulating authorities.

Reporting suspicious activities is also a must, as per AML regulations. Businesses must complete the suspicious activities report, also known as SAR, to report the identified activity to the National Crime Agency.

To make compliance smoother, organizations can implement effective solutions, such as those provided by KYC Hub. KYC Hub employs technology and expertise to enhance the effectiveness of all procedures related to KYC.

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Onfido Studio allows organizations to create tailored verification journeys that find the right balance of convenience and security for each user while complying with geography-specific regulations. This ensures that low-risk customers get through faster while high-risk users are automatically moved to higher-assurance verification flows.

Compliance certifications, such as ETSI TS 119 461 and eIDAS Regulation EU 2014/910, are also essential. Businesses must meet these certifications to stay ahead of the regulatory curve and avoid heavy penalties.

The KYC process involves several stages, including document verification, face verification, address verification, and biometric verification. These stages help prevent and identify money laundering, terrorism financing, and other illegal corruption schemes.

In case of failure to comply, businesses can face heavy penalties, such as the cumulated USD26 billion in fines levied in the U.S., Europe, the Middle East, and the Asia Pacific over the past ten years.

Frequently Asked Questions

What are the 5 stages of KYC?

The 5 stages of Know Your Customer (KYC) are: Customer Identification Program, Customer Due Diligence, Enhanced Due Diligence, Continuous Monitoring, and Reporting and Compliance. These stages ensure that businesses verify and monitor their customers' identities and activities to prevent financial crimes.

When did KYC start in the UK?

KYC guidelines were first introduced by the Bank of England in the early 1990s, following a rise in high-profile cases of organized crime and financial misconduct in the 1970s and 1980s. This marked a significant shift towards stricter regulations in the UK.

Mike Kiehn

Senior Writer

Mike Kiehn is a seasoned writer with a passion for creating informative and engaging content. With a keen interest in the financial sector, Mike has established himself as a knowledgeable authority on Real Estate Investment Trusts (REITs), particularly in the UK market. Mike's expertise extends to providing in-depth analysis and insights on REITs, helping readers make informed decisions in the world of real estate investment.

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