UBS AG Contact Details and US Sanctions

If you're trying to get in touch with UBS AG, you'll want to know their contact details. UBS AG's headquarters is located in Zurich, Switzerland.

To reach out to them, you can try calling their customer service number, which is +41 58 242 1000.

You can also send an email to their customer service department at [[email protected]](mailto:[email protected]).

Contacting UBS AG can be a straightforward process if you know the right channels to use. The most commonly used way to contact UBS is by phone, with 72% of customers opting for this method.

To call UBS, dial 8003549103, which is the best phone number to use according to 91% of consumers who have addressed their issues and concerns with the company.

You should be prepared for the call, as UBS may ask for your credit card, customer ID, account number, order ID, or tracking number to identify you as a customer.

The longest wait times are on Friday, while the shortest are on Sunday, with an average call time of 7 minutes.

If you prefer to contact UBS via email, the best email to use is [email protected], which 89% of customers use to address their issues and concerns.

Here are the most common reasons people call UBS:

It's worth noting that 33% of consumers who called UBS's customer support had their issues resolved.

You can send official correspondence and documentation to the UBS headquarters at UBS AG, PO Box 8098, Zürich, Switzerland. This address is also where you can mail questions regarding the Privacy Policy to the Data Protection Officer.

The UBS corporate office is located at UBS AG, Investor Relations, 51 West 52nd Street, PO Box, New York, NY 10019, United States. You can contact them to learn more about investment opportunities.

If you have consumer concerns or complaints, reach out to the UBS customer service team at UBS Financial Services Inc., Client Relations, PO Box 766, Union City, NJ 07087, United States.

The US sanctions authority, OFAC, has contacted UBS about its Russian clients, according to a Reuters report citing multiple anonymous sources.

This inquiry is part of an investigation into possible sanctions violations by UBS and Credit Suisse, which was acquired by UBS in 2023.

The Russian market played a more significant role at Credit Suisse than at UBS, with funds from Russian clients amounting to 60 billion Swiss francs before the Russian invasion of Ukraine in February 2022.

Following the takeover of CS, UBS announced its intention to review certain client relationships, including those associated with sanctions.

Violations of sanctions can lead to severe penalties in the U.S., as seen in the case of French bank BNP Paribas, which was fined almost $9 billion in 2014 due to sanction violations in connection with business with Sudan, Iran, and Cuba.

UBS has a fundamentally more conservative risk profile and a lower risk appetite than CS, and has announced plans to anchor its risk management principles and corporate culture in the entire combined organization.

As of the end of 2023, the assets blocked in Switzerland in connection with the sanctions against Russia amounted to 5.8 billion francs, which is around 1.7 billion francs less than in the previous year.