Langley Federal Credit Union Offers Convenient Digital Banking

With the rise of online banking, it's easier than ever to manage your finances from the comfort of your own home. You can access your accounts 24/7 through their mobile app or online banking platform.

Their digital banking system allows you to view your account balances, transfer funds, and pay bills with just a few clicks.

You can also set up account alerts to stay on top of your transactions and avoid overdrafts.

Their mobile app is available for both iOS and Android devices, making it easy to stay connected to your accounts on the go.

Langley FCU has a strong commitment to community involvement, partnering with various charitable organizations that align with their values.

They require organizations to be a registered 501(c)(3) and serve a community where Langley FCU has a physical location or a large concentration of members.

One notable example is the Langley for Families Foundation, a non-profit 501(c)(3) public charity established in December 2014.

The foundation focuses on providing support for children and families in Hampton Roads, Virginia, with areas of focus including healthcare, housing and human services, safety and security, and financial education.

The Foodbank and The Boys & Girls Clubs are just a few of the organizations that have benefited from the Langley for Families Foundation's support.

Langley FCU's dedication to giving back to the community has made a significant impact on the lives of many families in need.

Langley Federal Credit Union offers a Digital Banking Platform that makes it easy to manage your accounts online or through the mobile app. This platform is available 24/7, allowing you to bank at your convenience.

With the Digital Banking Platform, you can view your account balances, transaction history, and statements online. You can also transfer funds, pay bills, and set up account alerts to stay on top of your finances.

The mobile app also allows you to deposit checks remotely using your smartphone's camera, eliminating the need to physically visit a branch.

A unified origination platform can be a game-changer for financial institutions looking to streamline their online lending and deposit processes. Langley Federal Credit Union, one of the top 100 largest credit unions in the US, found this out the hard way.

With $5.3 billion in assets under management, Langley was looking for a holistic online origination system that could handle their full suite of consumer deposit and lending solutions. They were tired of dealing with fragmented technology providers.

Blend, a leading provider of digital banking solutions, came to the rescue. They offered a unified origination platform that combined deposits, consumer loans, and mortgage originations on a single platform. This was a major selling point for Langley.

In fact, Blend was the only provider Langley could find that offered the combined solutions on one platform. This level of integration was a major factor in their decision to partner with Blend.

The company has launched a cloud-native digital banking platform that enables banks to create personalized customer experiences. This platform allows banks to easily integrate new features and services.

The platform's modular architecture enables banks to choose the services they need, reducing costs and increasing agility. By using a cloud-native approach, banks can quickly adapt to changing customer needs and market trends.

The platform is built on a microservices architecture, which allows for greater scalability and flexibility. This architecture also enables banks to deploy new services and features independently, without affecting the entire platform.

The platform's API-first approach enables seamless integration with third-party services, making it easier for banks to partner with fintech companies. This approach also allows banks to provide a more comprehensive range of services to their customers.

By using the cloud-native digital banking platform, banks can reduce their operational costs and improve their overall efficiency. This can be achieved by leveraging the cloud's scalability and flexibility, as well as the platform's automated processes.

At Langley Federal Credit Union, account management is a breeze. Members can easily manage their accounts online or through the mobile app, making it convenient to check balances, transfer funds, and pay bills.

You can also enroll in e-statements, which will save you time and reduce paper clutter. Plus, e-statements are more secure than paper statements.

With Langley Federal Credit Union, you can take control of your finances and make changes to your account settings at any time.

Starting deposit accounts can be a daunting task, especially when faced with challenges and outdated technology. Langley, a financial institution, embarked on a partnership with Blend to upgrade their digital deposit accounts solution.

Their primary objective was membership growth, and they achieved this by digitally streamlining the entire funnel from acquisition to account funding. This not only enhanced the member experience but also created the efficiencies needed to support and sustain that growth goal.

By upgrading their digital deposit accounts solution, Langley was able to create a seamless experience for their members. This is a crucial step in attracting and retaining customers.

Activating more accounts with card funding can be a game-changer for financial institutions. The ACH process can be complicated for many applicants, but card funding offers a streamlined experience.

With card funding, applicants are less likely to abandon their application, and they can fund their account much faster. This makes it easier and more convenient to get started.

By offering card funding, internal support teams can save time on manual outreach and follow-ups. This allows them to focus on deepening member relationships.

Card funding has been a huge success for Langley, with a positive trend in applications funded through debit cards since switching to Blend. Without this funding option, they would have lost those prospects entirely.

Finding your routing number online is a straightforward process. You can start by visiting a website that lists routing numbers for major US banks, such as the one mentioned in the article.

If you're not sure where to find your routing number, you can log into your online banking account. This is usually the fastest way to get the information you need.

A bank-issued check or bank statement is another reliable source for your routing number. Check the bottom left corner of your check or statement for the nine-digit number.

If you need to verify your routing number, you can visit the Federal Reserve's official website. They have a resource called Fedwire that allows you to look up your routing number.

Here are the four ways to find your routing number online:

Langley Federal Credit Union significantly reduced manual reviews and follow-ups by implementing a digitally robust deposit account solution.

The contact center used to get involved with 32% of incoming applications, but that number has since dropped to 7% with the new system.

This reduction in manual interventions and follow-ups has allowed the credit union's teams to focus on more value-added tasks.

The improved experience also makes it easier for applicants to complete the application quickly, which has led to a 37% increase in digital account openings.

Implementing a digitally robust deposit account solution significantly reduced the need for manual intervention and follow-up by Langley’s contact center and servicing teams.

The number of incoming applications requiring manual intervention dropped from 32% to 7% with the implementation of Blend.

This reduction in manual reviews and follow-ups has remarkably streamlined operations, freeing up teams to focus on more value-added tasks.

Langley’s contact center had to get involved with 32% of incoming applications before going live with Blend.

The improved experience with Blend makes it easier for applicants to complete the application quickly, resulting in a 37% increase in digital account openings.

Stephen Hancock gave a scathing review of Langley FCU, stating that his review was "100% spot on".

The reviewer experienced significant issues with online access, citing a 20 to 30 minute wait to receive a code to log on.

Langley FCU's customer service was also criticized, with the reviewer claiming that operators in Thailand would often hang up on them.

The reviewer found the payment location to be difficult to find, requiring a "degree in Nuclear Physics" to navigate.

Customer service representatives at Langley FCU's US office were described as "arrogant snobs", making the experience even more frustrating.

Langley Federal Credit Union offers a range of financial services to meet the diverse needs of its members.

The credit union provides loans for various purposes, including mortgages, auto loans, and personal loans. Members can apply for these loans online, by phone, or in person at one of the credit union's many branches.

Loans from Langley Federal Credit Union often come with competitive interest rates and flexible repayment terms. This makes it easier for members to manage their debt and achieve their financial goals.

The credit union also offers a variety of savings options, including traditional savings accounts and high-yield certificates. Members can earn competitive interest rates on their savings and take advantage of low fees.

Langley Federal Credit Union is a not-for-profit organization, meaning that any profits are reinvested back into the credit union for the benefit of its members. This allows the credit union to offer more competitive rates and services to its members.

Members can access their accounts online, by phone, or through the credit union's mobile app. This makes it easy to manage finances on the go and stay on top of account activity.

Jefferson Ave, Newport News is a convenient location for Langley Federal Credit Union members to access their financial services.

Langley Federal Credit Union has a branch located at 124 Jefferson Ave, Newport News, making it easily accessible to residents and visitors alike.

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, allowing members to stop by during their lunch break or after work.

Members can also take advantage of the drive-thru ATM located at the Jefferson Ave branch, making it easy to withdraw cash or deposit checks without leaving their vehicle.

Langley Federal Credit Union is expanding its digital marketing efforts to new markets to attract new members. This move is a direct result of having a competitive digital deposit account solution in place.

They now have a strong front-end experience and all the backend systems in place to capitalize on their efforts. This solid foundation will help them achieve their marketing goals.

As a next step, Langley plans to streamline consumer lending solutions with Blend in the near future. This partnership will likely bring even more efficiency to their processes.