
Square allows you to accept credit card payments anywhere, making it a game-changer for businesses that need to take payments on the go.
You can use Square to accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Square also supports contactless payments like Apple Pay and Google Pay.
To get started, you'll need to sign up for a Square account and create a seller profile. This will give you access to the Square app and the necessary tools to start accepting credit card payments.
Getting Started
First, you'll need to create an account on Square. This is a straightforward process that requires providing your business information and banking details.
You can download the Square app to your mobile device or iPad, and set up your store right away. Square offers instant approval, so you can start accepting payments immediately.
To start accepting payments without a credit card reader, you can simply key in your customer's credit card information. This feature is available for instant approval, allowing you to get started right away.
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Payment Methods
Square offers a variety of payment methods to make it easy to accept payments from customers. You can choose from multiple options, including swiping, tapping, or dipping a card through the card reader, as well as cash, keyed-in credit/debit card, and keyed-in gift card.
To process payments with Square, you can use the Tap to Pay feature on your iPhone 11 or later. This feature allows customers to tap their tap-enabled card or use their own phone's mobile wallet to pay.
The Square POS app will prompt you to enable the Tap to Pay on iPhone function when you process your first payment. Your customer can then tap the base of your phone with their tap-enabled card or use their own phone's mobile wallet to pay.
You can also use the Square Virtual Terminal to accept payments remotely and in person. This can be done by manually keying in your customer's payment details, or by connecting a Square Terminal or mobile card reader.
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The Square Virtual Terminal offers flexibility and convenience, allowing you to accept payments in a way that suits your business needs. Square Charge is also available for Mac users, allowing you to download and install a desktop app for accepting payments.
Here are some of the payment methods available in the Square Virtual Terminal:
- Swiping, tapping, or dipping a card through the card reader
- Cash
- Keyed-in credit/debit card
- Keyed-in gift card
- Card-on-file
- Invoice
- Send payment link
- Pay with QR codes
- Check or another miscellaneous payment method
- Tap to pay
Hardware Options
Square offers a variety of hardware options to help you process credit card payments in person. You can use a smartphone running the Square POS app, but most businesses prefer sturdier POS hardware.
Square's card reader options include the Square Magstripe Reader, which is free, and the Square Contactless and Chip Reader (1st Gen) and (2nd Gen), which cost $49 and $59, respectively.
You can also choose from Square's in-store hardware options, such as the Square Stand, Square Terminal, and Square Register. The Square Stand is best for businesses using an iPad as a countertop POS, while the Square Terminal is best for businesses looking for a portable POS machine.
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Here's a breakdown of the costs for each option:
Square also offers hardware kits designed for retail and restaurants, such as the Square Stand Kit, which includes a Square Stand for iPad, a 16 in. printer-driven cash drawer, and more, for $659.
Transaction Charge
Square's transaction charges are straightforward and easy to understand. The fees are based on the type of payment and how the sale is made.
For in-person transactions, Square charges 2.6% plus 10 cents per swipe, dip, or tap. This is the same for credit and debit cards, prepaid gift cards, and contactless Apple Pay and Google Pay.
Online transactions are charged at 2.9% plus 30 cents per transaction, which applies to credit and debit cards, prepaid gift cards, and online Apple Pay and Google Pay.
Keyed-in transactions, such as those made through Square's virtual terminal or POS app, are charged at 3.5% plus 15 cents per transaction.
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Here's a breakdown of the main fees associated with Square's payment processing:
Overall, Square's transaction charges are transparent and easy to understand, making it a great option for businesses of all sizes.
Security and Protection
Square offers robust security and protection features to ensure your transactions are safe and secure. Square automatically monitors all payment activity and provides alerts on suspicious activity through both algorithmic automation and human observation.
Square constantly evolves its fraud detection policies to keep customers as safe as possible. This means you can trust that your transactions are being closely watched and protected from potential threats.
If you're using Square for credit card payments, you can rest assured that your customers' sensitive information is being handled with care. Square's security measures are designed to protect your customers' data and prevent unauthorized transactions.
Square's security features are constantly evolving, so you can expect to receive the latest protection and monitoring capabilities. This is especially important for small businesses and entrepreneurs who may not have the resources to implement their own security measures.
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Square's security features are designed to be user-friendly and easy to understand, so you can focus on running your business without worrying about security. By using Square, you can enjoy peace of mind knowing that your transactions are secure and protected.
Here are some of the security features you can expect from Square:
- Algorithmic automation for detecting suspicious activity
- Human observation for added security and protection
- Constant evolution of fraud detection policies
Features and Usability
Square's sleek and easy-to-use interface makes it a breeze to navigate, even for those without extensive technical expertise. You can customize the main menu to fit your needs by pinning the tools you use most often.
The Square app has been redesigned to make it easier to create and manage items, categories, and discounts, all while providing a smoother checkout experience for customers. With the ability to import and export bulk items, you can streamline your inventory management process.
Square's free website builder is a game-changer for merchants without a website, allowing you to create and publish a site quickly and easily. You can choose from beautiful, pre-built themes to give your online presence a professional touch.
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To get help with building or customizing your store, you can reach out to the Square support team or connect with fellow sellers in the Square Seller Community. This is especially useful for those who need guidance on specific features or want to learn from others who have already overcome similar challenges.
Square's custom API integrations provide greater flexibility and control over the customer experience, allowing you to create integrations with in-person, remote, and mobile payments. This is a powerful tool for merchants who want to tailor their payment processes to their unique needs.
Here are some of the key features that make Square stand out:
Square's Offline Mode feature allows you to take card payments securely anytime, anywhere, even without Wi-Fi, and they'll be processed automatically when you have connectivity again. This is especially useful for merchants who need to process payments on the go.
Setup and Configuration
Setting up your Square account is a breeze, and it can be completed in just a few minutes. You'll need to create a free account on the Square website or download the Square app, providing basic information like your business name, email address, and secure password.
To verify your business, you'll need to complete the identity verification process, which includes providing your personal and business details, including your EIN or Social Security number for tax purposes. This is a standard requirement for all Square accounts.
Once you've set up your account, you'll need to link your business bank account to Square to receive deposits from your sales. Square offers next-day deposits as the standard option, or you can choose instant transfers for a fee. You can also customize your settings to match your business needs, including setting up sales tax, tipping options, and inventory if applicable.
Here's a quick rundown of the setup process:
Setup
Setting up your Square account is a breeze, and you can have it done in just a few minutes. Square has no application and approval process, and it doesn't run credit checks, but you'll still need to verify your identity by providing your name, contact details, birthday, and the last four digits of your Social Security number.

To get started, download the Square POS app and sign in to your account. You can then start accepting payments within minutes of setting up the system. Square's intuitive interface allows you to set up items and use its suite of products to run your business without any training needed.
You can use Square POS without additional hardware, but you can still order or pick up a Square Reader to accept in-store chip and PIN or contactless payments. Square Online also lets you create buy buttons or QR codes as checkout links so merchants can get paid faster.
To set up your Square account, follow these simple steps:
- Create an account: Visit the Square website or download the Square app to create a free account.
- Verify your business: Complete the identity verification process by providing your personal and business details, including your EIN or Social Security number for tax purposes.
- Link your bank account: Connect your business bank account to Square to ensure you receive deposits from your sales.
- Customize your settings: Set up your sales tax, tipping options, and inventory if applicable.
Square makes sign-up incredibly simple with a step-by-step wizard. You can choose to attach your bank account or open a new Square bank account to receive your payments during setup.
Access Virtual Dashboard
To access the Virtual Terminal dashboard, you can navigate to the Square dashboard on your computer. From there, you can click on "Virtual Terminal" and select "Take a Payment" to create a new sale.
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The Virtual Terminal can be accessed from the Square dashboard or the Square Charge app on your desktop. It's a useful feature for processing payments over the phone or remotely.
To use the Virtual Terminal, you'll need to specify the payment method under "Payment Details" and add the customer's payment details, including CVV and billing ZIP code. This information will be used to process the payment.
You can also use the Virtual Terminal to manually enter customer credit card details. This is useful for processing payments when you don't have a card reader available.
To process a credit card using the Virtual Terminal, click on "Virtual Terminal" in your Square dashboard and select "Take a Payment" to create a new sale. Complete the charge amount and payment type fields and click "Charge" to complete the payment.
Here are the steps to navigate to the Virtual Terminal dashboard:
- If you're using the merchant dashboard to key in the payment or using the connected card readers, go to the virtual terminal overview page and click "Take a Payment."
- If you're using Square Charge, log in to the Square Charge app on your desktop.
- You can also access the Virtual Terminal from the Square dashboard on your computer.
Customer Support
Square's customer support team is available via phone, email, or live chat, but be aware that it's only available Monday through Friday from 6 a.m. to 6 p.m. Pacific time.
Phone support requires logging in to your Square account and inputting your unique customer code to get help.
The Square chatbot offers near-instant responses, but live agents may take longer to respond, even during open business hours.
Email support may take up to two days to receive a response, so it's best to use the chat option if you need urgent assistance.
Square's Support Centre offers self-serve resources, such as how-to guides, articles, tips, and video walkthroughs, which you can access anytime.
The Seller Community is a great place to connect with fellow Square sellers, ask questions, and learn more about Square's offerings.
Benefits and Drawbacks
Square is a streamlined payment and business management system that provides a ton of value to startups, small businesses, and multichannel power sellers alike. It's a one-stop-shop for everything from payment processing to customer marketing, staff management, and inventory tracking.
Square's easy-to-use interface makes it accessible even for those without technical expertise. This means businesses can get started quickly without complex setups or lengthy training.
Here are some of the key benefits of using Square:
- Easy to set up and use
- Flexible payment options
- Transparent pricing
- Comprehensive ecosystem
- Free POS software
- Waived chargeback fees up to $250
Pros
Square is a streamlined payment and business management system that provides a ton of value to startups, small businesses, and multichannel power sellers alike. Everything from payment processing to customer marketing and staff management works seamlessly in one system.
One of Square's biggest strengths is its intuitive interface, making it easy to set up and use, even for those without technical expertise. This is a major advantage, especially for small businesses that may not have the resources to invest in complex systems.
Square supports a variety of payment methods, including credit and debit cards, mobile wallets like Apple Pay and Google Pay, and Buy Now, Pay Later (BNPL) options, providing a seamless checkout experience for customers. This flexibility is a huge plus for businesses that want to cater to different customer preferences.
Square's pricing is transparent, with no hidden fees, making it easy for businesses to understand their processing costs without surprise charges. This is a major relief for businesses that have been burned by surprise fees in the past.
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Here are some of the key features of Square's free point-of-sale software:
- Inventory tracking
- Sales reporting
- Customer management
Square also waives chargeback fees up to $250, which can be a significant cost saver for businesses that occasionally face disputes. This is a major benefit for businesses that want to minimize their losses and maximize their profits.
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Cons
Square's flat-rate fees might seem straightforward, but they can be a drawback for businesses with high transaction volumes or large-ticket sales, as fees don't scale down with higher usage.
Limited customer support hours can be a challenge for businesses that need immediate assistance outside regular hours. Square's customer support is only available during certain times, which can leave businesses without help when they need it most.
Account stability issues are another concern for some users. Square has been known to hold or freeze accounts, especially for transactions perceived as high risk, which can disrupt business operations and cause financial stress.
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Here are some specific issues that Square users have reported:
- Account holds or fund freezes due to perceived high-risk transactions
- Limited customer support hours, which can leave businesses without help when they need it most
- Flat-rate fees that don't scale down with higher usage, making them less cost-effective for businesses with high transaction volumes or large-ticket sales
Online Integration
Online integration is a breeze with Square. You can connect your existing ecommerce platform to Square's payment processing, and there are no fees to integrate. Square supports popular platforms like Weebly, Wix, BigCommerce, and more.
Square's payment links are free to use, and you only pay the standard 2.9% plus 30 cents e-commerce processing fee when you make a sale. You can format your payment links as buy buttons or quick response (QR) codes and share them via text, email, or social media.
Square's online checkout links are a unique feature that allows you to accept online payments easily and set up and customize the links in minutes. You can give customers more options to pay and track transactions, orders, and customer data.
To use Square with your ecommerce platform, you'll need to open a free Square account, choose your platform, connect it to Square, build your online store, and start selling. Some platforms can fully integrate inventory, sales, and customer tracking data with Square.
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Here are some ecommerce platforms that are compatible with Square:
- Weebly
- Wix
- BigCommerce
- GoDaddy
- Ecwid
- 3dcart
- WooCommerce
- Drupal Commerce
- Magento
- Zen Cart
- OpenCart
- nopCommerce
- Miva
- BentoBox
- WP EasyCart
- XY Retail
Square's payment link is another way to process credit cards, sending a payment request to a customer via a text link. This can be done from the Virtual Terminal, selecting Send Payment Link, entering the client's cell phone number, and clicking Send Link.
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Manual Entry
Manual entry is a useful feature when a customer's payment card isn't physically present during a transaction. You can manually enter the card information with Square apps or Square Virtual Terminal.
To enable manual card entry for Square apps, you need to tap More > Settings > Checkout > Payment and drag Manual Card Entry to Main payment types. This will allow you to manually enter card payments.
Here's a step-by-step guide to manually entering card payments with Square apps:
- Tap Charge to start processing the payment.
- Tap Manual Card Entry to enter the customer's card number, expiration date, security code, and billing postal code.
- Tap Charge to finish processing the payment.
To enable manual card entry for Square Virtual Terminal, sign in to your Square Dashboard and click Payments > Virtual Terminal > Settings > Checkout. Then, toggle on Manually Enter Card and click Save.
Here's how to manually enter card payments with Square Virtual Terminal:
- Select Manually enter card to enter the customer's card number, expiration date, security code, and billing postal code.
- Click Charge to process the payment.
To Offline
To offline, you can temporarily set your Square app to accept payments without an internet connection. This feature is great for when you're out in the field and can't get a signal.
You can enable offline payments by tapping Menu > More from the navigation bar, then Settings > Checkout > Offline payments. From there, toggle Allow Offline payments and review the information before tapping Allow.
You'll also need to set a per-transaction limit amount, which will help you keep track of your offline transactions.
To disable offline payments, simply go back to Menu > More > Settings > Checkout > Offline payments and turn off the toggle.
Here's a quick rundown of the steps to enable offline payments:
- Tap Menu > More from the navigation bar.
- Tap Settings > Checkout > Offline payments.
- Toggle Allow Offline payments.
- Review the information and then tap Allow.
- Enter a per-transaction limit amount.
Manually Enter
Manually entering card payments is a convenient option when the customer's payment card isn't physically present. You can do this with Square apps or Square Virtual Terminal.
To enable manual card entry for Square apps, go to Settings > Checkout > Payment and drag Manual Card Entry to Main payment types. This will allow you to manually enter card payments in your Square apps.
To manually enter card payments in Square apps, tap Charge to start processing the payment, then tap Manual Card Entry to enter the customer's card information. You'll need to enter the card number, expiration date, security code, and billing postal code.
To manually enter card payments in Square Virtual Terminal, sign in to your Square Dashboard and click Payments > Virtual Terminal > Settings > Checkout. Toggle on Manually Enter Card and click Save.
In Square Virtual Terminal, select Manually enter card to enter the customer's card information, then click Charge to process the payment.
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Frequently Asked Questions
How good is Square for credit card processing?
Square is a reliable option for credit card processing, especially for mobile payments, with added security features like chip/NFC card readers
What is the fee for using a credit card on Square?
For credit card transactions on Square, you'll be charged 3.3% of the transaction amount plus a flat fee of 30 cents. Note that fees may vary for in-person or online payments.
Sources
- https://fitsmallbusiness.com/how-to-use-square-credit-card-processing/
- https://technologyadvice.com/blog/sales/how-to-use-square/
- https://www.forbes.com/advisor/business/software/how-to-use-square/
- https://www.businessnewsdaily.com/8064-best-mobile-credit-card-processor.html
- https://squareup.com/help/us/en/article/5176-manually-key-in-card-payments-without-the-square-reader
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