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If you need to file an auto insurance claim with Auto-Owners Insurance, you can start by calling their dedicated claim phone number: 800-346-1243.
To get the most out of your call, it's a good idea to have your policy number and any relevant claim details handy.
Auto-Owners Insurance Claim Information
Auto-Owners Insurance has a dedicated claims department that can be reached during business hours by phone at (517) 323-1200, via their website auto-owners.com, or by fax at (517) 323-8796.
For after-hours claims, you can call toll-free 1-888-ClaimAO (1-888-252-4626) 24/7, including holidays. This hotline is available to provide assistance when your agent is not available.
If you need to contact Auto-Owners Insurance for any reason, you can also reach out to them via social media platforms like Facebook, LinkedIn, Instagram, and YouTube.
See what others are reading: Car Claims Adjuster
Auto-Owners Claim Time Limit
Auto-Owners doesn't have a set time limit for filing claims, so you can file one even if it's months or years after the incident occurred.
However, if the delay was unreasonable or compromised their ability to investigate, they might deny the claim.
Your policy likely requires you to report an accident promptly or as soon as possible.
Auto-Owners will consider a claim even if it's filed late, but it's essential to report accidents on time to avoid potential issues.
Auto Owners
Auto-Owners Insurance offers a unique approach to customer service. You can contact their claims department by phone at (517) 323-1200, online at auto-owners.com, or by fax at (517) 323-8796 from 8 A.M.-4:30 P.M.
For after-hours claims, you can call toll-free 1-888-ClaimAO (1-888-252-4626) 24/7, including holidays.
Auto-Owners has a strong financial stability, earning an A++ Financial Strength Rating from A.M. Best, the highest rating available.
Their NAIC auto insurance score is 0.49, and their NAIC home insurance score is 0.13, indicating lower complaint rates compared to the average score of 1.00.
Here's a summary of Auto-Owners' ratings:
Auto-Owners offers most standard customer service options, including online billing and account access, a mobile app, and 24-hour roadside assistance.
However, customers who want to manage their policy online may find it restrictive, as their agent needs to be involved in policy changes or claims.
Getting in Touch with Auto-Owners
You can contact Auto-Owners by phone, email, or social media. To reach a live customer care representative, call 844-359-4595. This number is available 24/7, including holidays.
Auto-Owners can also be reached by calling 1-888-ClaimAO (1-888-252-4626) for after-hours claims. You can also call 1 (800) 346-0346 for customer service, which is available Monday to Friday from 8:00 a.m. to 4:30 p.m. ET.
To connect with your agent, go to the “Contact Us” page and click the “Contact Your Agent” button.
Auto-Owners Availability by State
Auto-Owners Insurance is available in 26 states, so if you're in one of these areas, you're in luck.
You can contact Auto-Owners' claims department by phone from 8 A.M.-4:30 P.M. at (517) 323-1200 or by fax at (517) 323-8796.
If you need to file a claim outside of business hours, you can call toll-free 1-888-ClaimAO (1-888-252-4626) 24/7, every day, even on holidays.
Phone Number Inquiry
If you need to speak with a customer service representative, you can call Auto-Owners at 1 (800) 346-0346, Monday to Friday, 8:00 a.m. to 4:30 p.m. ET.
You can also contact Auto-Owners by emailing their customer service team or visiting a local agent.
To reach a live customer care representative, call Auto Owners Insurance at 844-359-4595.
For more information on life insurance, you can also call 800-346-0346.
If you prefer to reach out to Auto-Owners via social media, you can find links to their Facebook, LinkedIn, Instagram, and YouTube accounts in the footer of their main page.
If you need to contact your agent, go to the “Contact Us” page and click the “Contact Your Agent” button.
To report a claim during regular business hours, you can call Auto-Owners' claims department at (517) 323-1200.
For after-hours claims, you can call toll-free 1-888-ClaimAO (1-888-252-4626) 24/7, including holidays.
Worth a look: Understanding Insurance Claims
Auto-Owners Insurance Details
You can contact Auto-Owners' claims department by phone at (517) 323-1200 or by fax at (517) 323-8796 from 8 A.M.-4:30 P.M.
For after-hours claims 24/7 everyday, including holidays, call toll-free 1-888-ClaimAO (1-888-252-4626).
Auto-Owners has a rating of 0.49 from the NAIC auto insurance score, which is lower than the average score of 1.00.
The company also has a rating of 0.13 from the NAIC home insurance score.
Auto-Owners earned an A++ Financial Strength Rating from A.M. Best, which is the highest rating available.
The company ranked 15th out of 22 for auto insurance claims experience in the J.D. Power auto claims survey.
Auto-Owners ranked 9th out of 20 for home insurance customer service in the J.D. Power home insurance survey.
For those who prefer to have a dedicated agent, Auto-Owners is a strong plus, as your agent can help you with policy questions or claims.
Auto-Owners offers most of the standard customer service options, including online billing and account access, a mobile app, and 24-hour roadside assistance.
Here is a summary of Auto-Owners' ratings:
Sources
- https://wallethub.com/answers/ci/auto-owners-insurance-phone-number-1000199-2140808550/
- https://www.trustcosc.com/claims
- https://wallethub.com/answers/ci/does-auto-owners-have-24-7-customer-service-1000072-2140818523/
- https://auto-owners-insurance.pissedconsumer.com/customer-service.html
- https://www.valuepenguin.com/auto-owners-insurance-review
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