How Do I Get My Money Back from a Lapsed Insurance Policy

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Losing a lapsed insurance policy can be a costly mistake, but there's hope for getting your money back. You can reclaim your premium if you cancelled your policy within the first 30 days, as most insurance companies offer a 30-day cooling-off period.

If you're outside the cooling-off period, you may still be able to get a refund if your policy lapsed due to non-payment and you've made a payment in the past 12 months.

Fighting for Your Rights

You may feel frustrated and helpless if your life insurance claim was denied due to a lapsed policy. Infrequent premium due dates can make it hard to remember to pay a life insurance premium.

A policy cannot be terminated without prior notice. This means that if your policy was terminated due to missed premiums, your insurer may have acted in bad faith.

Don't give up without a fight if your life insurance company terminated your policy or denied a claim because the policy lapsed. Our attorneys can go to battle on your behalf.

Laws Governing

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If you're not satisfied with your insurance policy, you have the right to cancel it within a certain timeframe, usually 30 days. The Insurance Act 2015 allows you to cancel your policy and receive a refund if you've not made a claim.

You can't cancel your policy if you've made a claim, as the insurer has a duty to investigate and settle the claim. The Financial Conduct Authority (FCA) regulates insurers to ensure they treat customers fairly.

If you've lapsed on your policy, you may still be able to get a refund, but you'll need to contact your insurer directly. The FCA recommends that you contact your insurer to discuss your options.

Typically, the insurer will review your policy and decide whether to offer a refund or reinstate the policy. The insurer's decision is usually final, but you can appeal if you disagree with their decision.

Holding Companies Accountable

In California, an insurance company must provide a 30-day notice before terminating a life insurance policy (INS §10113.71(b)(1)). This means you should receive a notice at least 30 days prior to your policy being cancelled.

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Laws require insurance companies to send separate notice if a policy is at risk of lapsing, and if a premium payment is late. Companies must abide by these laws, even if they change. If your policy is not updated following a law change, or if you don't receive proper notice about a late premium, making a legal challenge may be the best course of action.

Insurance companies must provide a full 60-day grace period in California, during which a late premium payment can be made (INS §10113.71(a)). If you receive a notice with less than 30 days' notice, you should fight back.

If you move to a new address and file a change of address with the company, but the insurer fails to send the premium notice to the new address, it may result in a late payment due to the insurance company's mistake.

When Insurers Are Responsible

Life insurance companies can be quite tricky when it comes to denying claims. Sometimes, responsibility for a missed premium payment lies with the insurance company.

They may have made an error in processing the payment, or maybe they didn't send out the premium notice on time. This can lead to a policy lapse that's not your fault.

Reviving a Lapsed Policy

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You can revive a lapsed life insurance policy, but you need to act fast. The insurance company still wants you to continue your policy, so don't worry if you missed the deadline to pay the premium.

If you want to revive the policy within six months after the date of lapse, you need to contact the insurer and pay the pending premiums along with the interest. If you're lucky, the insurance company might even help you out.

To revive a lapsed policy, you'll need to pay the overdue premium, interest, and penalty. The penalty amount depends on the policy you have, and the insurer has the right to decide if the policy should be revived or not.

You can fill out the reinstatement application if you want to restore a lapsed term life insurance policy. It's the same application you filled out when you first applied for the insurance policy.

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In some cases, it's cheaper to reinstate your old policy than to take out a new one, especially if you're not too old or unhealthy. If insurability is an issue, it's a good idea to add on a waiver of premium rider so that you're covered if you become incapacitated in the future.

The Impact of Special Events

Special events can be a major factor in lapsing a policy. They can cause financial strain, making it difficult to pay premiums.

For example, a medical emergency or a car accident can lead to unexpected expenses, forcing you to cancel your policy to free up funds. This can be a costly mistake in the long run.

Special events can also lead to policyholders assuming they're not covered, causing them to lapse their policy unnecessarily.

A Major Event

Allowing a life insurance policy to lapse due to non-payment of premiums is a major event in your financial timeline.

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You'll likely receive a notification from the insurer that your policy is in danger of lapsing and will need to pay all overdue premiums to stay current with your coverage.

Reinstating a lapsed policy can be expensive, especially if you've missed payments for several months.

If you've quit making payments eight months ago, you'll probably have to make those eight payments up before you can renew your policy.

The Coronavirus Effect

The coronavirus has had a significant impact on Americans' finances, disrupting cash flows for millions of people. This has led to many life insurance policy owners struggling to make their payments.

Some life insurance carriers have taken steps to help policy owners keep their coverage in force during this difficult time. They've extended their grace periods to 60 or even 90 days in some cases.

Policy owners who discontinue their payments beyond the grace period may face higher premiums. However, the life insurance industry has been understanding to its customers during this outbreak.

Many insurers have automatically extended their grace periods, while others require policyholders to call the carrier or provide written proof of financial difficulty. This shows that the industry is willing to work with customers to find solutions.

The Settlement Option

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If you're in a situation like Jim, where you have no choice but to let your policy lapse, there's another option you should consider: a life settlement.

A life settlement is when you sell your life insurance policy to a third-party buyer in exchange for a lump-sum cash payment, typically 3 to 4 times more than the cash surrender value of the policy.

You can use the payout proceeds from a life settlement any way you choose, such as to supplement your Medicare or health insurance, or to invest in a more suitable financial planning product.

The buyer assumes responsibility for paying future premiums to keep the policy active, and in exchange, receives the cash payout when the policy matures.

This option is quickly becoming the most popular among life insurance policyholders, as it offers a larger cash payout than the cash surrender value of the policy.

The amount you receive for the sale of a life insurance policy differs based on factors like the size of the policy and your life expectancy.

Mike Kiehn

Senior Writer

Mike Kiehn is a seasoned writer with a passion for creating informative and engaging content. With a keen interest in the financial sector, Mike has established himself as a knowledgeable authority on Real Estate Investment Trusts (REITs), particularly in the UK market. Mike's expertise extends to providing in-depth analysis and insights on REITs, helping readers make informed decisions in the world of real estate investment.

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