
Assurant is a leading provider of specialty insurance products and services in North America.
Founded in 1892, the company has a rich history of innovation and growth.
Assurant offers a wide range of insurance options to protect individuals and families from financial losses due to unexpected events.
These options include renters insurance, which can provide coverage for personal property and liability.
Company Culture
Assurant, Inc. has a unique company culture that sets it apart from other companies. 89% of employees say it's a great place to work, which is significantly higher than the average U.S.-based company.
This high employee satisfaction rate suggests that Assurant, Inc. prioritizes its employees' well-being and provides a supportive work environment. To discover what makes Assurant, Inc. a great place to work, you can explore their website.
Assurant, Inc. has been recognized for its exceptional company culture, and employees appreciate the opportunities and benefits that come with working there.
Insurance Options
Assurant offers a range of insurance solutions for individuals, making it a versatile option for those in need of coverage.
Their products include specialty coverages like mobile device insurance, renters insurance, flood protection insurance, shipping insurance, appliance & tools insurance, and supplemental homeowners insurance.
If you're looking for a single provider to meet multiple insurance needs, Assurant's diverse offerings may be worth considering.
Here are some of the insurance options provided by Assurant:
- Mobile device insurance
- Renters insurance
- Flood protection insurance
- Shipping insurance
- Appliance & tools insurance
- Supplemental homeowners insurance
What Insurance Does It Offer?
Assurant offers a variety of insurance solutions for individuals, including specialty coverages.
Their products include mobile device insurance, which can provide protection against accidental damage or theft.
Renters insurance is another option, designed to cover personal belongings and liability in rented properties.
Flood protection insurance is also available, offering financial assistance in the event of flood-related damage.
Shipping insurance can help mitigate losses during transit, while appliance & tools insurance covers damage or loss of these valuable items.
Supplemental homeowners insurance provides additional coverage for homeowners who may not have comprehensive coverage.
Here are some of the insurance options offered by Assurant:
- Mobile device insurance
- Renters insurance
- Flood protection insurance
- Shipping insurance
- Appliance & tools insurance
- Supplemental homeowners insurance
What to Know
Assurant is a reputable and stable insurance provider with a strong outlook for the future. It was founded in 1892, giving the carrier over a century's worth of experience in the insurance industry.
Assurant has been one of the named Ward's Top 50 Property & Casualty Companies for 11 years in a row. This is a testament to its financial stability and commitment to providing excellent service.
The carrier has a wide reach, with coverage available nationwide. This makes it highly accessible to insurance customers across the map.
Assurant earns $10 billion in annual revenue, a significant amount that demonstrates its financial strength. This is a key factor to consider when choosing an insurance provider.
AM Best, a leading global credit rating agency, gives Assurant an "A-" rating. This indicates that the carrier is an excellent choice for insurance customers.
Established in 1899, AM Best is one of the oldest rating companies in the world. Its ratings are based on comprehensive evaluations of a company's operating performance, business profile, and balance sheet.
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Customer Service
To contact Assurant's customer service, you can call their main phone number at 1-800-432-8612. This number is available 24/7 for general inquiries.
The best phone number to call Assurant is 1-800-432-8612, used by 70% of consumers to address their issues and concerns.
If you're looking for a specific department, you can try calling one of the other numbers listed, such as 1-800-358-0600 for new claims or 1-866-761-7379 for warranty issues.
Assurant's customer service is available by phone and email, with 78% of consumers using the phone and 22% using email.
You can also try contacting Assurant via email at [email protected], used by 59% of customers.
Here are the main phone numbers to call Assurant for different services:
- Auto Vehicle Service Contracts: 1-800-283-0785
- Service Protection Advantage Appliances: 1-800-626-2224
- Health Insurance: 1-866-387-0484
- General Inquiries: 1-212-859-7000 (also serves as the corporate office contact)
Customer Service Phone Number
You can reach Assurant customer service by calling 1-800-432-8612 for general information and to report new claims. This toll-free number is also available for questions about Renters Insurance.
The Assurant customer service phone number is 1-800-432-8612, which can be used for a variety of purposes.
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If you need to report a new claim, you can use the toll-free Assurant contact number 1-800-358-0600.
You can also call Assurant at 1-212-859-7000 for general inquiries, which can also be used as their corporate office contact.
For questions about Service Protection Advantage Appliances, dial 1-800-626-2224.
To discuss warranty issues, call 1-866-761-7379.
If you have questions about Health Insurance, call 1-866-387-0484.
You can reach Assurant about Auto Vehicle Service Contracts by calling 1-800-283-0785.
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Customer Service Overview
Assurant Customer Service Overview is a mixed bag. It's rated at 1.2 out of 5, indicating that consumers who contact the company are mostly dissatisfied.
The most common way to contact Assurant is by phone, with 78% of consumers using this method. Email is also an option, but it's used by only 22% of consumers.
The best phone number to call Assurant is 800-432-8612, which 70% of consumers used to address their issues and concerns. This number may be a good starting point if you need to get in touch with the company.
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Tuesday is the worst day to call Assurant, with the longest wait times. On the other hand, Sunday is the best day to call, with the shortest wait times. Be prepared for an average call time of 44 minutes, though.
Consumers call Assurant mainly because of product/service issues, requests for information, payments, and charges. It's worth noting that 100% of consumers who called the company's customer support stated that their issues were resolved.
Discounts and Policies
If you're looking to save some money on your insurance premiums, Assurant offers several discounts that can help.
Elevated homes, such as those on concrete pillars in a flood zone, qualify for a discount.
Shore homes elevated on stilts are also eligible for a discount.
Assurant offers a discount for customers who purchase homes built to withstand wind and wave damage.
Annual premium discounts are available to customers who pay their premiums in full each year.
You can also get a bundling discount if you purchase more than one type of coverage through Assurant.
Health Policy Denials and Cancellations
Health Policy Denials and Cancellations can be a nightmare for those who need coverage the most.
Assurant Health, now divested from Assurant, was repeatedly found to cancel health policies for customers with serious medical conditions.
In some cases, this was done without any valid reason, and 12 states criticized the firm for denying claims.
A number of individual cases have been reported, with most of the states levying fines against Assurant.
The South Carolina Supreme Court upheld a lower court's verdict that the firm wrongly revoked the health insurance policy of a policyholder who had contracted HIV.
The court found that Assurant had a company policy to target recently diagnosed HIV-positive policyholders for an automatic fraud investigation.
This was often used as a pretext to rescind their policy, and in some cases, policies were canceled on incorrect information or flimsy evidence.
The U.S. Supreme Court rejected the firm's appeal of the ruling, which required Assurant to pay $10 million to the plaintiff.
On a similar theme: Assurant Cancel Policy
What Discounts Are Offered?
If you're looking to save some money on your insurance premiums, you're in luck - many insurance companies offer discounts to eligible customers. Here are some of the discounts offered by Assurant, a popular insurance provider.
Elevated homes discount is available to flood insurance customers who elevate their structure on concrete pillars if they're located in a flood zone. This can be a big deal for people living in areas prone to flooding.
Shore home stilts discount is also available to flood insurance customers who live along the shore and elevate their property on stilts. This discount can help reduce your premiums and make your insurance more affordable.
Damage specs discount is another option for flood insurance customers who purchase homes built specifically to withstand wind and wave damage. This can be a great choice for people who live in coastal areas.
Annual premium discount is offered to many types of insurance customers who opt to pay their premiums in full annually, rather than monthly. This can be a good option for people who prefer to pay their bills all at once.
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Bundling discount is available to insurance customers who purchase more than one type of coverage through a single carrier. This can be a great way to save money and simplify your insurance needs.
Here are the discounts offered by Assurant in a quick list:
- Elevated homes discount
- Shore home stilts discount
- Damage specs discount
- Annual premium discount
- Bundling discount
Operations and Services
Assurant's operations are a testament to their commitment to customer satisfaction. They have a large network of agents and brokers who work with them to provide a wide range of insurance products.
With a strong online presence, Assurant offers easy online quoting and purchasing options, making it convenient for customers to get the insurance they need. This is especially helpful for those with busy schedules.
Assurant's customer service is available 24/7, providing support and assistance whenever customers need it.
Operations
Assurant operates two main segments that cater to different needs. These segments are the backbone of the company's operations.
The Global Housing segment offers lender-placed insurance, which helps lenders protect their interests in properties. This type of insurance provides financial security for lenders in case of property damage or loss.
Global Housing also provides multi-family housing and mortgage services. These services are designed to support property owners and lenders in managing their properties and mortgages.
In contrast, the Global Lifestyle segment focuses on consumer protection services. It offers mobile device protection services, which can help consumers protect their devices from damage or loss.
Global Lifestyle also provides extended service contracts for consumer electronics and appliances. These contracts can give consumers peace of mind by providing repair or replacement services for their electronic devices.
The Global Lifestyle segment also offers vehicle protection services, which can help car owners protect their vehicles from damage or loss. Additionally, it provides credit and other insurance services to consumers.
Assurant's operations are built around these two main segments, which provide a range of services to support different aspects of consumers' lives.
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What Alibaba Cloud Offers
Alibaba Cloud is a comprehensive cloud computing platform that offers a wide range of services to help businesses manage their operations efficiently.
Alibaba Cloud provides a suite of products and services that support various aspects of business operations, including risk management, customer experience, and support services.
Their Connected Living segment, for instance, offers protection products and support services for auto, commercial vehicles, mobile, and other connected devices.
Alibaba Cloud's services are designed to help businesses provide premium customer experiences and inspire deeper customer loyalty.
Here are some of the services offered under the Connected Living segment:
- Auto
- Commercial Vehicles
- Mobile
- Connected Living
- Customer Support
- Service and Repairs
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