Aflac Business Model and Operations Overview

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Aflac's business model is built around providing supplemental insurance to individuals and families. Aflac's unique approach is to pay cash benefits directly to policyholders when they're unable to work due to illness or injury.

Aflac's operations are primarily focused on the US and Japan markets, with a strong presence in both countries. The company has a significant network of agents and brokers who sell its insurance products.

Aflac's insurance products are designed to be affordable and accessible, with premiums that are often lower than those of traditional health insurance plans. This makes Aflac's products an attractive option for individuals and families who need supplemental coverage.

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Products and Services

Aflac offers a wide range of insurance policies in the United States, including accident, cancer/specified disease, dental, hospital confinement indemnity, and vision insurance.

The company also provides un-reimbursed medical, dependent day-care, and transportation flexible spending accounts, as well as human resources services for HIPAA and COBRA.

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Aflac's insurance policies are designed to provide financial protection in the event of a serious illness or accident, and the company has a strong reputation for providing reliable and affordable coverage.

Here are some of the insurance policies offered by Aflac:

  • Accident
  • Cancer/Specified Disease
  • Dental
  • Hospital Confinement Indemnity
  • Hospital Confinement Sickness Indemnity
  • Hospital Intensive Care
  • Life
  • Lump Sum Cancer
  • Lump Sum Cancer Critical Illness
  • Specified Health Event
  • Short Term Disability
  • Vision

Aflac's insurance policies are designed to provide cash benefits directly to policyholders, regardless of any other insurance they may have.

Business

Aflac operates in the United States and Japan, and has its worldwide headquarters and corporate offices in an eighteen-story tower just east of Downtown Columbus, Georgia. The Aflac tower is the tallest building in the city.

The corporation's total assets were more than $103 billion as of June 30, 2015. This massive amount of assets allows the company to provide a wide range of insurance products.

Aflac is the largest provider of guaranteed-renewable insurance in the United States. This means that the company offers a type of insurance that can be renewed at the end of each term, providing stability and security to its customers.

For your interest: Aflac Ticker Symbol

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The company offers several types of insurance policies in the United States, including accident, cancer/specified disease, dental, and life insurance, among others. Here are some of the specific policies they offer:

  • Accident
  • Cancer/Specified Disease
  • Dental
  • Hospital Confinement Indemnity
  • Hospital Confinement Sickness Indemnity
  • Hospital Intensive Care
  • Life
  • Lump Sum Cancer
  • Lump Sum Cancer Critical Illness
  • Specified Health Event
  • Short Term Disability
  • Vision

Aflac also offers additional services, including un-reimbursed medical, dependent day-care, and transportation flexible spending accounts.

Accident Insurance

Accident Insurance provides added protection for expenses related to accidents. This plan pays a lump sum cash benefit when a qualifying event occurs.

Coverage is available for you, your spouse, and dependent children. It's provided with no health questions and is paid in addition to your medical coverage.

A lump sum benefit of $350 is paid for a hospital emergency room visit with an X-ray, while a visit without an X-ray pays $250.

The plan covers a range of injuries, including concussions ($500), traumatic brain injuries ($5,000), and coma ($10,000).

Additional benefits include emergency dental work ($100 extraction, $400 repair with a crown) and burns (2nd degree, $100-$1,000).

Here's a breakdown of some of the lump sum benefit amounts for various injuries:

Leadership

Credit: youtube.com, Aflac CEO on 34+ years of leadership, 50 years in Japan and on NYSE, and 25 years of the Aflac Duck

Aflac's leadership has been instrumental in the company's success. Daniel P. Amos, the company's former CEO, played a crucial role in shaping the company's culture and strategy.

Aflac's leadership has been known for its focus on customer satisfaction. The company's customer-centric approach has helped it build a loyal customer base.

Aflac's leadership has also been recognized for its commitment to corporate social responsibility. The company has made significant contributions to disaster relief efforts and has been recognized for its philanthropic efforts.

Aflac's leadership has been able to adapt to changing market conditions and has remained focused on its core mission. This adaptability has helped the company stay ahead of the competition.

Aflac's leadership has been led by Daniel P. Amos, who served as the company's CEO for over 13 years. During his tenure, the company experienced significant growth and expansion.

Benefits and Features

Aflac offers a range of benefits and features that can help provide financial protection during difficult times.

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Guaranteed issue means you can get coverage without answering health questions, and you can receive a $10,000 benefit without any exclusions for pre-existing conditions.

The Aflac Critical Illness Plan pays a direct benefit to help with out-of-pocket expenses, and you can collect the full enrolled benefit amount for diagnosed illnesses and recurrences.

You can get supplemental coverage, and benefits are paid in addition to other insurance benefits. Children are automatically covered at 50%.

The Aflac Group Hospital Indemnity plan pays a lump sum benefit to help with out-of-pocket expenses, and you can get coverage for pre-existing conditions.

Here are the coverage rates for the Aflac Group Hospital Indemnity plan:

The Aflac Specified Health Event and Cancer Insurance plans pay cash benefits directly to policyholders, and you can review plan benefits and rates online.

No waiting period is required for coverage to begin, and premiums will not increase with age or terminate after 70.

Marketing and Partnerships

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Aflac has a strong track record of successful partnerships, particularly with Macy's.

In 2001, Aflac and Macy's started selling the annual Aflac holiday plush duck in select Macy's stores nationwide.

The partnership has been incredibly successful, raising over $3 million for children's cancer facilities since its inception.

The Aflac holiday plush duck has become a beloved holiday tradition for many families.

Aflac has also made a splash at the Macy's Thanksgiving Day Parade, participating from 2011 to 2019.

Philanthropy and Responsibility

Aflac is a company that takes its philanthropic efforts very seriously. Through a partnership with Children's Healthcare of Atlanta, they've contributed over $100 million to childhood cancer research and treatment.

Aflac employees are also involved in various charitable organizations, including Habitat for Humanity International, the Easter Seals, and the United Way. This shows a strong commitment to giving back to the community.

The company aims to decrease its environmental impact by partnering with the Clean Air Campaign to encourage employees to use alternate commuting methods. This is a great example of Aflac's dedication to sustainability.

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Awards and Recognition

Credit: youtube.com, Aflac is a Stevie® Award Winner in The 2018 American Business Awards®

Aflac has been recognized for its excellence in various areas. Aflac has appeared on Fortune's 100 Best Companies to Work For list for 20 consecutive years.

Aflac's commitment to diversity and inclusion has also been acknowledged. Aflac has been named to the Dow Jones Sustainability Index North America for six consecutive years.

Aflac has a strong reputation for being an ethical company. Aflac has been recognized by Ethisphere magazine as a World's Most Ethical Company since 2007.

Aflac has been a leader in diversity and inclusion efforts. Aflac has been on Black Enterprise magazine's list of the Top 40 Best Companies for Diversity for 10 years.

Aflac's commitment to diversity and inclusion extends to its Latinx employees. Aflac has been on Latina Style magazine's list of the 50 Best Companies for Latinas to work for in the United States for 17 years.

See what others are reading: List of United States Insurance Companies

The Brand

Aflac is a unique insurance company that focuses on supplemental insurance policies.

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The company was founded in 1955 by two Japanese businessmen, John D. Rockefeller III and Madam Chang, in Tokyo, Japan.

Aflac's name is an acronym for "American Family Life Assurance Company."

Aflac's headquarters is located in Columbus, Georgia, but the company has a significant presence in Japan.

Aflac's most popular product is its supplemental insurance policy, which helps cover medical expenses not covered by regular health insurance.

Aflac's mascot, a white duck named Aflac Duck, was introduced in 2000 and has become a recognizable brand icon.

Frequently Asked Questions

What will Aflac pay for?

Aflac pays for medical expenses such as ambulance trips, physical therapy, imaging tests, medical appliances, and more. Check our coverage details to see what's included in your policy.

How much does it cost a month for Aflac?

Aflac's monthly costs range from $8 to $25 or more, depending on the plan. Contact Aflac for specific pricing details on their supplemental insurance plans.

What does Aflac not cover?

Aflac does not cover disabilities resulting from pre-existing conditions, defined as sickness or injuries for which you incurred expenses or received treatment within the 6 months prior to your insurance start date. This limitation applies to any period of disability caused directly or indirectly by these pre-existing conditions.

Carole Veum

Junior Writer

Carole Veum is a seasoned writer with a keen eye for detail and a passion for financial journalism. Her work has appeared in several notable publications, covering a range of topics including banking and mergers and acquisitions. Veum's articles on the Banks of Kenya provide a comprehensive understanding of the local financial landscape, while her pieces on 2013 Mergers and Acquisitions offer insightful analysis of significant corporate transactions.

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