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Apple Cash may be unavailable due to various reasons, including a glitch in the system, a problem with your account, or a technical issue with your device.
One common reason for Apple Cash unavailability is a lack of sufficient funds in your Apple Cash balance.
To resolve this issue, you can try restarting your device or checking your Apple Cash balance by going to the Wallet app and tapping on Apple Cash.
If restarting your device doesn't work, you can also try checking for any pending transactions or payments that may be causing the issue.
Account Issues
If your Apple Cash account is restricted, you can't send or receive money, but you can still transfer your balance to your bank or use it to make purchases with Apple Pay.
Your account may be restricted if your identity verification fails multiple times, or if there's suspected fraud on the account.
If your account is restricted and you're not sure why, contact an Apple Cash Specialist at Green Dot Bank for help.
Your account may be locked if there's suspected fraud on the account, or if additional security checks need to be completed.
If your account is locked, you won't be able to use Apple Cash for purchases, sending or receiving money, adding money to your account, or transferring money to your bank.
If your account is locked and you're unsure what to do, reach out to Apple Cash Specialist at Green Dot Bank for guidance.
The unavailability of Apple Cash can be due to various reasons, including server issues, outdated software, or account restrictions.
If your account is restricted or locked, a simple update or adjusting your settings might resolve the problem.
However, if you're still facing issues, it's best to contact Apple Support for further assistance.
Account Status and Family Sharing
Your Apple Cash account might be restricted due to failed identity verification, multiple accounts tied to the same social security number, or suspected fraud.
If this happens, you can still transfer your balance to your bank or use it for purchases with Apple Pay, but sending and receiving money, or adding money to your account, will be unavailable.
If you're part of Apple Cash Family, your organizer can lock your account, preventing purchases, sending, and receiving money.
If You're Part of Family
If you're part of a family, you might be wondering how family sharing affects your account status. If you're part of Apple Cash Family, your organizer can lock your Apple Cash account, preventing you from making purchases or sending and receiving money.
Checking Pay
You need to check a few things to ensure Apple Pay is working correctly. Make sure your device is updated by checking for iOS or watchOS updates through your device's settings. For iPhones, go to Settings > General > Software Update, and for Watches, go to the Watch app on your iPhone and then Watch > General > Software Update.
Before you can use Apple Pay, you need to check if your device is compatible. Apple Pay works on iPhones with Face ID or Touch ID, except for the iPhone 5s. It also works on iPads with Touch ID or Face ID, as well as Apple Watch Series 1 or later. Macs with Touch ID, Macs introduced after 2012, and Macs with Apple silicon paired with Touch ID and a Magic Keyboard can also use Apple Pay.
You'll need a cellular connection or Wi-Fi to use Apple Pay. This is a basic requirement, but it's an important one. Make sure your device is connected to a network before trying to use Apple Pay.
To use Apple Pay with Family Sharing, you need to make sure all your devices are signed into iCloud and iMessage using the same Apple ID. To check this, go to Settings > [your name] for iCloud, and Settings > Messages > Send & Receive for iMessage.
Troubleshooting
If you're having trouble with Apple Cash, there are a few things you can try to get it up and running again. First, check if there are any ongoing outages or scheduled maintenance affecting Apple Cash by visiting the Apple System Status page.
One simple but effective troubleshooting step is to turn off Apple Cash on all your devices (iPhone, iPad, Apple Watch) and then turn it back on. This can often refresh the connection and resolve minor glitches.
If you're in the USA, make sure your country and language settings are set correctly, as Apple Cash is widely supported here.
If you're still having trouble, try restarting your device. This can help resolve issues with Apple Cash not working.
If you've already tried restarting your device, check if the recipient needs to meet all the Apple Cash requirements. This includes being an adult U.S. citizen with the latest version of iOS or watchOS.
You may also need to verify your identity, which requires providing Apple with information about yourself. This can be done by opening the Wallet app, tapping your Apple Cash card, selecting the More button, and tapping Card Details.
If you're still having trouble, check if you've hit your weekly limit. Apple Cash users can only send and receive up to $10,000 within a seven-day period, and those on an Apple Cash family plan can only send or receive $2,000 over a seven-day period.
If none of these steps resolve the issue, you may need to contact your bank or the company that issued you the card, as it may be an issue with your bank.
Here are some common reasons why Apple Cash may not be working:
- Incorrect regional settings
- Outdated iOS or watchOS
- Insufficient funds or exceeded weekly limit
- Bank decline
- Maintenance or outage on Apple's end
Sending and Receiving Money
If you're having trouble sending or receiving money with Apple Cash, there are a few things to check first.
Restarting your device can often resolve the issue. Try restarting your iPhone, whether it's an iPhone X or newer or an iPhone 6, 7, 8, or SE (2nd or 3rd generation).
You or the recipient may need to verify your identity, which requires providing Apple with information about yourself. This can be done from the Wallet app on your iPhone.
The recipient needs to meet all the Apple Cash requirements, including being an adult U.S. citizen with the latest version of iOS or watchOS.
You may have hit your weekly limit, which is $10,000 for individual users and $2,000 for those on an Apple Cash family plan.
If the payment still doesn't go through, it may be an issue with your bank. You'll receive a message indicating that the payment was declined by your bank, and you should contact the bank or the company that issued you the card.
Frequently Asked Questions
How do I make Apple Cash available?
To make Apple Cash available, go to Settings > Wallet & Apple Pay and toggle Apple Cash on. Follow the on-screen instructions to complete the setup.
Sources
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