Apple Cash Payment Not Completed Error Explained and Fixed

If you're seeing the Apple Cash payment not completed error, it's likely due to a few common issues, such as a weak internet connection or a problem with your Apple Cash account.

A weak internet connection can prevent Apple Cash transactions from going through, so make sure you're connected to a stable network.

If your Apple Cash account is experiencing issues, it may be due to a suspended account or a problem with your debit card.

According to Apple's support page, a suspended account can occur if you've exceeded the daily or weekly spending limit.

If you're experiencing issues with Apple Pay, don't worry, there are some common troubleshooting steps you can try. Restarting your phone is a good place to start, as it can often resolve connectivity issues.

Some users have reported success by checking that their Apple Pay is set up correctly, including verifying that their card is linked and their address is up to date. Make sure your card shows in your banking app and that it hasn't expired.

If you're using Apple Pay on a website, like Safari, check that Face ID is turned on, as this can sometimes be required for the payment process to complete.

Here are some specific troubleshooting steps to try:

If you're getting an Apple Pay error message, you might have already taken some of these troubleshooting steps to try to resolve it. Check through the list to see if there are any other self-help options.

One possible problem is if your Face ID or Touch ID isn't working properly. You can check this by switching these services off.

Head to Apple's Settings app, and then look for Touch ID & Passcode, or Face ID and Passcode. Here you'll have the option to switch off these services.

You can try switching off Face ID or Touch ID, and then turn your phone off and on again.

If you're trying to use Apple Pay on a website that's using Safari, you might encounter some issues. Restarting your phone, as one user did, is a good first step to try and resolve the problem.

One user reported that Apple Pay wouldn't complete on Wagamama.com's website when using Safari on an iPhone XR with iOS 16.6. They've since changed phones, but still encounter the issue.

It's worth checking that your Apple Pay is set up correctly, as one user did, and that your card is linked to your Apple account. However, this didn't resolve the issue for them.

If you're using Safari, you can try turning on Face ID, which one user did, but this didn't make a difference. The issue seems to be occurring before the ID request stage.

Here are some troubleshooting steps to try:

You're not alone if you're experiencing issues with Apple Cash payment not being completed. Some users have reported similar problems where the payment is deducted from their account but not completed.

The good news is that there are potential solutions to fix the issue. Here are some possible reasons why your Apple Cash transaction might not be going through:

To troubleshoot the issue, you can try checking your internet connection and making sure it's stable.

There's probably not one single reason that people get Apple Pay errors, which is why it's worth checking out several different troubleshooting options to try to narrow down the issue.

One possible problem is if your Face ID or Touch ID isn't working properly. You can check this by switching these services off, and trying to make the Apple Pay payment again.

Head to Apple's Settings app, and then look for Touch ID & Passcode, or Face ID and Passcode. Here you'll have the option to switch off these services.

If you can make the purchase smoothly after switching off your biometric ID, you probably need to reset your Touch or Face ID.

If your Apple Pay transaction isn't going through, it's natural to wonder what's causing the issue. There are a few possible reasons why your payment might not be completing.

The payment method you're using might be no longer valid, such as if your credit card has expired. This is a common issue that can be easily fixed by updating your payment information.

There might also be a problem with the Apple Pay service itself. This can be frustrating, but it's often resolved by restarting the app or checking for updates.

Sometimes, there are insufficient funds available in the payment method you're using, which can prevent the transaction from going through. Make sure you have enough money in your account before trying to make a payment.

If you're experiencing issues with Apple Pay, it's a good idea to check if there are any pending transactions in the app. Canceling these transactions might allow you to complete your payment successfully.

If you've tried troubleshooting the issue and it's still not resolving, it's time to reach out to your bank. There is a slight possibility that there may be an issue with your bank or credit card company.

Contacting your bank's customer care is a good next step, and they may ask you to provide information or documentation for verification. Now, follow their guidance to resolve any payment-related issues.

Launch the Settings app on your iPhone to check your payment information. Make sure it's up to date to avoid any purchase issues.

Select your Apple ID from the top of the Settings app. This will take you to the main menu where you can manage your account settings.

Choose the Payment & Shipping option to access your payment information. Here, you can verify your billing address, card number, expiration date, and CVV/CVC.

Verify yourself via Touch ID or Face ID to ensure your account is secure. This will also give you access to your payment information.

Now tap the existing payment method to review it. Make sure everything is entered correctly, including your billing address and card details.

If anything turns out to be incorrect or outdated, update it immediately. This could be the solution to your Apple Cash payment not being completed.

If you've updated your payment method but are still facing issues, try removing and re-adding your existing payment method.

To do this, open the Settings app on your iPhone and follow the on-screen instructions to remove your payment method. Tap Remove Payment Method and then hit Remove to conclude the process.

Once your payment method is successfully removed, you can re-add it by tapping Add Payment Method. Follow the on-screen instructions to add your payment method back to your account.

If the Add Payment Method option is greyed out on your iPhone, you can find a detailed article to help you rectify the problem.

After re-adding your payment method, try making a purchase in the App Store. If the issue is resolved, you should be able to complete your purchase without any error.