Sue a Bill Collector for Breaching Consumer Protection Laws

Author

Reads 1.3K

Unhappy Woman Holding Bill
Credit: pexels.com, Unhappy Woman Holding Bill

If you've been harassed or deceived by a bill collector, you may be able to sue them for breaching consumer protection laws. This can happen when collectors make false threats, misrepresent the debt, or use high-pressure tactics to get you to pay.

Under the Fair Debt Collection Practices Act, collectors are prohibited from using abusive or harassing language. For example, they can't use profanity or make threats to harm you or your family.

You can also sue if a collector has violated the Fair Credit Reporting Act by reporting incorrect information to the credit bureaus. This can cause serious damage to your credit score, making it harder to get loans or credit in the future.

To succeed in a lawsuit against a bill collector, you'll need to gather evidence of their wrongdoing and file a complaint with the relevant authorities.

A unique perspective: How to Use a Collections Agency

What is the FDCPA?

The Fair Debt Collection Practices Act (FDCPA) is a federal law that protects consumers from unfair, deceptive, and harassing practices by debt collectors. It was enacted in 1977 to provide a framework for debt collection and ensure that collectors treat consumers fairly.

Credit: youtube.com, How to Sue a Debt Collector | Get Free Help Now 877-637-5918 | FDCPA | Lemberg Law

The FDCPA applies to debts incurred for personal, family, or household purposes, such as credit card accounts, car loans, medical bills, and student loans. It does not cover business debts.

Debt collectors are prohibited from engaging in harassing conduct, including communicating with you at unusual or inconvenient times or places. They can assume that times between 8:00 a.m. and 9:00 p.m. (in your time zone) are convenient, but if they know you work a night shift, daytime contact is considered inconvenient.

Here are some examples of prohibited conduct:

  • Communicating with your relatives, employers, friends, neighbors, or others about your debt without your permission.
  • Contacting you directly if you’re represented by a lawyer, unless your lawyer doesn’t respond within a reasonable amount of time or if you consent to direct communication with you.
  • Using language or symbols on envelopes or postcards that indicate the debt collector is in the debt collection business or that the communication relates to the collection of a debt.
  • Calling you repeatedly with the intent to annoy, abuse, or harass you.
  • Threatening arrest, garnishment, or seizure of property or wages, unless such actions are lawful, and unless the collector fully intends to take such action.
  • Collecting fees or charges the collector is not entitled to collect under the agreement creating the debt.
  • Creating the false impression that the collector is affiliated with or is an agent of the government.

The FDCPA also requires debt collectors to provide consumers with clear and accurate information regarding the debt, including the amount owed, the name of the original creditor, and the consumer's rights to dispute the debt.

Collector's Responsibilities

Debt collectors have a set of responsibilities under the Fair Debt Collection Practices Act (FDCPA). They must send you a written notice within five days after their initial communication, which includes information about the debt, such as the amount owed, the name of the original creditor, and your rights to dispute the debt.

Credit: youtube.com, Should You Sue the lawyer? And are THEY the Debt Collectors?

This notice must include a statement that unless you dispute the debt within 30 days, the collector will assume it's valid. It should also state that if you notify the collector in writing within the 30-day period that the debt is disputed, they will obtain verification of the debt and mail it to you.

Debt collectors are prohibited from engaging in harassing conduct, such as communicating with you at unusual or inconvenient times, like early in the morning or late at night. They can assume that the times between 8:00 a.m. and 9:00 p.m. (in your time zone) are convenient, but if they know you work a night shift, then daytime contact is considered inconvenient.

Here's a breakdown of the required information in the written notice:

  • Amount of the debt
  • Name of the creditor to whom the debt is owed
  • Statement that unless you dispute the debt within 30 days, the collector will assume it's valid
  • Statement that if you dispute the debt within 30 days, the collector will obtain verification of the debt and mail it to you
  • Statement that upon your written request within the 30-day period, the collector will provide you with the name and address of the original creditor, if different from the current creditor.

Debt collectors must also provide clear and accurate information regarding the debt, and you are entitled to know the amount owed, the name of the original creditor, and your rights to dispute the debt.

Collector's Actions

Credit: youtube.com, Getting Sued By A Debt Collector? DO THIS FIRST!

If a collector violates the law, you have the right to sue them.

You can recover money for any injuries, up to $1,000 in additional damages, and attorneys' fees if you win a lawsuit under the FDCPA.

You might also be able to use an FDCPA violation to negotiate a debt settlement.

Debt collectors who break the law can be held accountable, and you can take action to protect yourself.

Lawsuits and Consequences

If you're facing a lawsuit from a debt collector, it's essential to understand the consequences of ignoring the lawsuit. Ignoring legal notices and papers won't make the lawsuit go away, and you can't stop things by refusing to accept delivery or "service" of the lawsuit.

The case can go ahead without you, and the court can rule without hearing your side. If the court rules against you, the debt collector may be able to garnish your wages or bank account, or put a lien on your property.

A fresh viewpoint: T Bill Ibkr

Credit: youtube.com, The Most Dangerous Myth for People Sued by Debt Collectors

A judgment will likely show up on your credit report and might make it harder to get credit in the future. This can affect whether you get a job, insurance, a phone, or a home.

Some common reasons for collection lawsuits include medical bills, credit card debt, personal loans, student loans, and overdue utility bills. Even if you had every intention of repaying the debt when you took it out, life events such as job loss, unexpected expenses, or economic downturns can make it impossible.

If you're sued by a debt collector, responding to the lawsuit is crucial. This might mean writing a timely response and showing up to court on the date stated in the court papers, even if you think you don't owe the debt.

To initiate this process, you'll need to submit a written request that includes your name, address, and specific details about the debt, such as the original creditor's name and the amount owed. Sending your request via certified mail with a return receipt requested is recommended.

Here are some key things to keep in mind if you're facing a lawsuit from a debt collector:

  • The debt collector must prove that you owe the debt, the amount of the debt is correct, and they have the legal right to sue you to collect on the debt.
  • Responding to a debt collector's lawsuit will likely put you in a better position, cost you less in fees, and give you more control over how you repay the debt.
  • You can report a debt collector to the Federal Trade Commission if you believe they are breaking the law.
  • You can also report them to the Consumer Financial Protection Bureau or your state attorney general's office.

If you need help dealing with a debt collector, consider talking to a debt relief lawyer to find out about your options.

Collector vs. Consumer

Credit: youtube.com, The Secret Weapon to Winning Your Debt Collection Lawsuit

If you're dealing with a debt collector, it's essential to know your rights and how to protect yourself. You can send a written request called a "cease and desist" letter to stop the collector from contacting you, except to inform you that they're ending communications or may sue you.

The collector must stop contacting you if you send this kind of letter, as required by the FDCPA. This can give you some much-needed peace of mind and a break from the constant calls.

If the collector does sue you, responding to the lawsuit is crucial. You must answer the lawsuit in writing or by showing up to court, and it's essential to review the collector's claims carefully. They must prove that you owe the debt, the amount is accurate, and they have the right to sue you.

Here's a quick rundown of what the collector must prove:

  • That you owe the debt
  • That the amount of the debt is correct
  • That they have the legal right to sue you to collect the debt

By responding to the lawsuit, you're giving yourself more control over how you repay the debt and may even be able to settle it.

Agency Licensing Requirements

Credit: youtube.com, The Importance of Collection Agency Licensing

In Maryland, collection agencies need a license from the Department of Labor, Office of Financial Regulation. You can check if a collection agency is licensed through NMLS, a multistate platform.

A business operating without a license is a serious issue, and you should contact an attorney to address it. This is because any judgments obtained by an unlicensed collection agency are void, which means they're not valid.

The law is clear: unlicensed collection agencies can't collect on judgments. This is stated in the United States Code, Title 15, Chapter 41, Subchapter V.

For another approach, see: Commercial Credit Collections Agency

Original Creditor vs. Agency

Dealing with the original creditor versus a collection agency can be a vastly different experience. If you're trying to resolve a debt, it's often best to communicate directly with the original creditor.

The original creditor may be open to discussing payment plans, interest rate adjustments, or even settling for a reduced amount. This is often the best course of action because you may be able to maintain a relationship with the creditor.

Credit: youtube.com, What’s the difference between an “original creditor” and a “collection agency”?

On the other hand, collection agencies can be more challenging to deal with. Their primary goal is to recover the full amount owed, and they may not be as willing to negotiate. If you're dealing with a collection agency, it's essential to know your rights under the FDCPA.

Here are some key differences between dealing with an original creditor and a collection agency:

It's worth noting that if you plan to file for bankruptcy, you may want to tell your creditors first. This can give them an opportunity to negotiate with you and may be more beneficial for both parties.

Ultimately, the key is to understand your rights and the laws that govern debt collection. By being informed and knowing how to navigate the process, you can take control of your debt and work towards a resolution.

Collecting Federal Benefits

A debt collector usually cannot take federal benefits, such as Social Security, federal student aid, or veteran's benefits.

Credit: youtube.com, 5 things to prove 1692e(8) violation of FDCPA by a debt collector

These benefits are protected from collection, which means you can breathe a sigh of relief if you're receiving them.

However, it's essential to note that federal benefits are not entirely exempt from being affected by debt collection.

In some cases, a debt collector may try to garnish your federal benefits, but this is highly regulated and subject to strict rules.

If you're receiving federal benefits, it's crucial to understand your rights and the protections in place to safeguard them.

Special Cases

In some cases, debt collectors may think they have the right to take your federal benefits, but that's not always true.

A debt collector usually cannot take federal benefits, such as Social Security, federal student aid, or veteran's benefits.

However, if you have a debt related to one of these benefits, the collector may be able to take it.

Exceptions

Exceptions can be a bit tricky, but there are a few specific situations where debt collectors are allowed to contact third parties about your debt.

Credit: youtube.com, Special Exceptions Texas Courts

A debt collector can contact your attorney to discuss your debt. This is one of the few exceptions to the rule.

They can also contact a credit reporting agency, the original creditor, the creditor's attorney, your spouse, or your parent if you're a minor (though this is determined by state law).

If you're a minor, a collector can contact your guardian or executor. A codebtor, who's also obligated to pay the debt with you, can also be contacted.

You can consent to third-party contacts, but this only works if you give the collector permission directly. This consent is only valid if you give it to the collector yourself.

Even if someone else is making payments on your bill, the collector can't talk to that person unless you explicitly give permission to the collector.

A court can also allow third-party contacts, but this is rare.

A debt collector can contact a third party to get your home address and phone number or your work address. This is allowed for the narrow purpose of getting location information.

Credit: youtube.com, Signs of Incapacity

Here are the rules they must follow when contacting third parties for location information:

  • They must state that the collector is confirming or correcting location information about the consumer.
  • They can't use the debt collection agency's name unless the third party requests it.
  • They can't state that the consumer owes a debt.
  • They can't communicate with anyone more than once (unless the third party requests more contact or the information previously provided was not correct or complete).
  • They can't use a postcard.
  • They can't use any language or symbol on an envelope that would indicate the communication is about a debt.
  • They can't contact anyone else if the consumer has an attorney, and the collector is aware of that fact, unless the attorney fails to respond within a reasonable amount of time to communication from the debt collector.

In post-judgment collection efforts, the prohibition on third-party contact loosens a bit. Contact in this context must be reasonably necessary to the enforcement of the judgment. For example, a debt collector can send a garnishment order to your employer.

Exemptions Under Federal Law

Under federal law, there are certain situations where debt collectors can contact third parties about your debt. These include contacting your attorney, a credit reporting agency, the creditor to whom you originally owed the debt, the creditor or debt collector's attorney, your spouse, your parent if you are a minor, your guardian or executor, and a codebtor.

You can also consent to third-party contacts, but this consent must be given directly to the collector. If you're making payments on a bill, the collector can't talk to the person making payments unless you explicitly give permission to the collector.

Credit: youtube.com, Florida VS Federal Exemptions

A court can also allow third-party contacts, but this is rare.

Here are some specific exceptions where debt collectors can contact third parties:

  • Your attorney
  • A credit reporting agency
  • The creditor to whom you originally owed the debt
  • The creditor or debt collector's attorney
  • Your spouse
  • Your parent if you are a minor
  • Your guardian or executor
  • A codebtor

Additionally, debt collectors can contact third parties to obtain your location information, such as your home address and phone number or your work address, but they must follow specific rules when doing so.

Prevention and Protection

Debt collectors in Maryland must follow certain rules to avoid harassment and abuse. They may not use or threaten force or violence, threaten criminal prosecution unless a violation of criminal law is involved, or disclose false information affecting your reputation for creditworthiness.

To protect yourself from debt collectors, you can send a written request called a "cease and desist" letter to the collector. This will require them to stop contacting you except to inform you that they're ending communications or may sue you.

Here are some key things to know about debt collectors in Maryland:

  • Debt collectors may not contact your employer about a debt before obtaining a final judgment.
  • They may not disclose or threaten to disclose to a person other than you and your spouse (or parent(s)) information affecting your reputation if they know that the person doesn't have a legitimate need for the information.
  • They may not communicate with you or anyone related to you at unusual hours, too often, or in a way that harasses, oppresses, or abuses.

By knowing your rights and taking action, you can protect yourself from debt collector harassment and abuse.

Consumer Protection Laws May Apply

Money Used for Bills Payment
Credit: pexels.com, Money Used for Bills Payment

Consumer protection laws are in place to safeguard you from unfair debt collection practices. These laws can be federal, state, or a combination of both.

Some state laws, like Maryland's Consumer Debt Collection Act, offer additional protections by specifying types of behavior that violate state law. To find out the laws in your state, it's best to consult with a lawyer.

You have the right to sue debt collectors that violate your rights under federal law, and if you win, you can recover money for any injuries, up to $1,000 in additional damages, and attorneys' fees.

Here are some ways to report a debt collector if you believe they are breaking the law:

  • Report them to the Federal Trade Commission
  • Report them to the Consumer Financial Protection Bureau
  • Report them to your state attorney general's office

If a creditor is willing to negotiate with you, you might be able to prevent a lawsuit. For example, the creditor might accept a repayment plan that is more workable for you, such as stretching out payments over a longer period or reducing your interest rate.

A debt collector cannot take federal benefits, such as Social Security, federal student aid, or veteran's benefits.

Beware of Scammers

Credit: youtube.com, 10 Common Internet Scams and How To Avoid Them

Debt collection scammers are a real threat, and it's essential to know how to spot them. They often withhold information about the debt, such as the amount you owe, the current creditor, and the original creditor.

A debt collector must provide this information by law, so if they're not, it's a warning sign. If they're threatening you with jail, it's a scam.

Some scammers ask you to pay them with gift cards or prepaid cards, which is a red flag. Always be cautious of unusual payment methods.

Debt collection scams can be sophisticated, but being aware of these warning signs can help you avoid falling victim to them.

Frequently Asked Questions

What is the 777 rule with debt collectors?

The 7-7-7 rule restricts debt collectors from making more than 7 calls within a 7-day period and from calling again within 7 days after a previous conversation. This rule aims to prevent harassment and protect consumers from excessive debt collection calls.

Harold Raynor

Writer

Harold Raynor is a seasoned writer with a keen eye for detail and a passion for sharing knowledge with others. With a background in business and finance, he brings a unique perspective to his writing, tackling complex topics with clarity and ease. Harold's writing portfolio spans a range of article categories, including angel investing, angel investors, and the Los Angeles venture capital scene.

Love What You Read? Stay Updated!

Join our community for insights, tips, and more.