Raiffeisenbank Overview and Banking Solutions

Raiffeisenbank is a well-established bank with a long history, dating back to 1927. They have a strong presence in Europe, with operations in over 20 countries.

Raiffeisenbank offers a wide range of banking solutions, including personal and corporate banking, as well as asset management and insurance services. Their services cater to various needs and goals.

One of their notable services is internet banking, which allows customers to manage their accounts and perform transactions online. This service is available 24/7, making it convenient for customers to access their accounts at any time.

Raiffeisenbank has a strong focus on customer service, with a dedicated team available to assist customers with any queries or issues.

Here's an interesting read: Swiss Bank Account Advantages

RaiffeisenBank has a reputation for having terrible customer support. Employees often behave disrespectfully to customers, interrupt them, and fail to answer questions.

The bank's international money transfer service is also unreliable, with transfers taking longer than expected. One customer's transfer was supposed to be complete on April 15, 2024, but it still hadn't arrived by April 30, 2024.

If this caught your attention, see: Capitalone Customer Service Hours

Customers have reported that RaiffeisenBank's employees are not trustworthy with money transfers. One customer had money deducted from their account on April 14, 2024, but the recipient bank never received the transfer.

The bank's internet banking platform is also plagued with issues. It is slow, badly designed, and often fails to work properly in certain browsers.

RaiffeisenBank has a history of forcing customers into their bank through mergers and acquisitions. One customer was moved into the bank three times due to this practice.

The bank's credit card service has some drawbacks. The currency conversion rate is pretty bad, with customers paying almost 4% more than they should.

Customers have reported that RaiffeisenBank's employees are often unhelpful and uncooperative. One customer was told to make a refund of the transfer and pay the bank another 500 CZK to get their money back.

Take a look at this: Citigroup Number of Employees

Raiffeisenbank's customer experience is truly exceptional, as evident from the glowing review of a foreigner from South Africa who visited their Cheb branch. They were met with high standards and exceptional care, thanks to Mr. Rudolf's assistance.

A unique perspective: E S a Payments

The reviewer was impressed by Mr. Rudolf's professionalism and willingness to go the extra mile in explaining the bank's history and ensuring they understood everything. This level of personalized service is a testament to Raiffeisenbank's commitment to customer satisfaction.

Raiffeisenbank's ability to cater to non-Czech speakers is also noteworthy, as seen in this case where a foreigner with little knowledge of the language felt comfortable and supported throughout their visit.

I've had my fair share of frustrating banking experiences, but Raiffeisenbank CZ takes the cake. Their customers have reported being bullied by phone, which is unacceptable.

One customer had to deal with the bank insisting they still owed money despite having proof of payments made to close their credit card account. This is a clear example of poor communication and a lack of transparency.

The bank's customer support is also a major issue, with employees behaving rudely and being unhelpful. One customer was told they had 14 days to review their complaint, but then the bank changed the deadline to 30 days, causing further frustration.

A different take: Digital Customer Onboarding Banking

It's not just the customer support that's a problem, but also the bank's trustworthiness when it comes to money transfers. One customer's international transfer still hadn't arrived after 17 days, with the bank deducting their money but never sending it to the recipient.

The bank's communication with customers is appalling, and they seem to blame customers for their own mistakes. One customer was told it wasn't their place to tell the bank how fast their request should be resolved, which is a shocking attitude to take towards customers.

In one case, the bank even suggested the customer make a refund of the transfer and pay them another 500 CZK to get their money back, which is essentially theft.

Additional reading: M and T Bank Statements

Excellent customer care is about going the extra mile to make a customer feel valued and understood.

You can see this in action at Raiffeisenbank Cheb, where staff like Mr Rudolf take the time to explain everything clearly, even to customers who may not speak the local language.

Being professional is just the starting point for excellent customer care.

At Raiffeisenbank Cheb, staff like Mr Rudolf take it further by sharing their knowledge and passion for the bank's history.

This level of care can make a customer feel at ease and valued, even in a foreign country.

It's no surprise that customers like the one who visited Raiffeisenbank Cheb are eager to refer others to the bank.

Raiffeisenbank a.s. is one of the biggest and most important banks in the Czech Republic.

The bank has been providing banking services since 2007, and Arbes Technologies has been supporting them since then.

Raiffeisenbank a.s. implemented the AMS system in 2007 for the Asset Management department, and the support was later expanded to different segments of clients.

The bank's web extension AMS-WEB, implemented in 2011, is a modern communication and trade channel between the bank and its customers.

Raiffeisenbank a.s. under the brand RBroker, implemented the products of AMS and AMS-WEB for the management of all its end customers in the segment of investment.

Worth a look: Customers Bank Crypto

Here are some key milestones in Raiffeisenbank a.s.'s implementation of Arbes Technologies' solutions:

Raiffeisenbank a.s. is a significant bank in the Czech Republic, providing various banking services since 2007. It has been cooperating with Arbes Technologies since 2007.

The bank initially implemented the AMS system for its Asset Management department, which was later expanded to support different client segments with unique management and contract types. Each type of user has a specific view on a client and a distinct pattern of invested money structure.

Raiffeisenbank a.s. has a long history of innovation, with the implementation of the AMS-WEB web extension in 2011. This modern communication and trade channel between the bank and its clients enabled a passive view of property state, later upgraded to active trading in real-time for registered clients.

Here are some notable milestones in the bank's IT architecture:

Tomáš Jelínek, Member of the Board of Directors of Raiffeisenbank a.s., praised the cooperation with Arbes Technologies, citing the many years of experience on capital markets as a significant advantage in the development process.

Raiffeisen Bank International was founded in 2010 as a result of a merger between RZB and Raiffeisen International Bank-Holding AG. The new bank began its activities on October 11, 2010.

By the end of 2010, it served over 14 million customers with about 3,000 branch offices. This rapid expansion was a significant achievement for the bank.

In 2013, Raiffeisen Bank International opened a branch in Hong Kong, marking its entry into the Asian market. Two years later, it closed its Xiamen branch and Harbin office.

In 2016, Raiffeisen Banka d.d. of Slovenia was sold to Apollo Global Management and the European Bank for Reconstruction and Development. This sale marked a significant change in the bank's ownership structure.

On March 18, 2017, Raiffeisen Bank International merged with Raiffeisen Zentralbank, further consolidating its operations. The merger was approved at a January 2017 extraordinary general meeting of RBI's shareholders.

In August 2021, Crédit Agricole S.A. announced the signing of an agreement to sell Crédit Agricole Srbija A.D. to Raiffeisen Bank (Serbia), a fully-owned subsidiary of Austrian Raiffeisen Bank International AG.

For more insights, see: Ubs Ag Ch

Wolfgang Rachbauer is the head of the Credit Office department at Raiffeisen Bank International in Vienna, Austria.

He specializes in loan structuring and contract management, overseeing a department that handles these critical functions.

Rachbauer was part of the team that implemented the document management system at RBI.

He is currently working on solutions to apply artificial intelligence in loan agreement management.

Broaden your view: Stanchart Personal Loan

Raiffeisenbank has a strong presence in various countries, with operations in over 20 markets worldwide. This includes countries in Central and Eastern Europe, such as Poland and Hungary.

In Poland, Raiffeisenbank offers a wide range of financial services, including corporate and investment banking. Its Polish subsidiary is one of the largest foreign banks in the country.

In Hungary, Raiffeisenbank's subsidiary is a major player in the country's banking sector, with a network of branches and a strong online presence.

Raiffeisen Czech Republic has taken a significant step by banning all credit card transactions with crypto exchanges. This move effectively prevents customers from using their own money to buy cryptocurrencies.

The ban was imposed without any warning or notice to customers, leaving many feeling caught off guard.

This decision is concerning, as it restricts individuals' freedom to make their own financial choices.

On a similar theme: Bank of America Customers Were Impacted by a Nationwide Outage.

Raiffeisen, one of the largest banks in Europe, suspended its operations in Ukraine in February 2022.

The bank's decision was likely a response to the economic sanctions imposed on Russia and its allies following the invasion.

Raiffeisen has a significant presence in Eastern Europe, with operations in several countries including Ukraine.

The bank's withdrawal from Ukraine was a significant blow to the country's economy.

Raiffeisen's decision to suspend operations in Ukraine was not an isolated incident, as several other European banks also followed suit.

The economic impact of the invasion on Ukraine was severe, with many businesses and individuals affected by the sanctions and bank closures.

Ukraine's economy was already struggling before the invasion, and the bank closures made it even harder for people to access their money.

The situation was further complicated by the fact that many Ukrainians rely on cash due to a lack of trust in the banking system.

The invasion and subsequent bank closures had a devastating impact on Ukraine's economy and people.

On a similar theme: Apple Cash Europe

Raiffeisen Czech Republic is a significant player in the country's banking sector. It has a long history dating back to 1860.

Raiffeisen Czech Republic offers a wide range of banking services to its customers, including personal and corporate banking. This makes it a one-stop-shop for all banking needs.

The bank has a strong presence in the Czech Republic, with over 100 branches across the country. This makes it easily accessible to customers.

Raiffeisen Czech Republic has a strong focus on community banking, which means it prioritizes the needs of local communities. This approach has helped the bank build strong relationships with its customers.

The bank's commitment to community banking has also led to the establishment of various community programs and initiatives. These programs aim to support local development and improve the quality of life for citizens.

For more insights, see: One - Mobile Banking

Raiiffeisen Romania is a bank to approach with caution. Their IT team is described as "primitive" and "incompetent", leading to constant problems with online and telephone applications.

It's not just a matter of minor issues, as customers have reported experiencing errors that can take days to resolve, like the reviewer who had to wait 4 days to make a simple payment.

Their services are also expensive and inefficient, making them a costly option for those seeking banking services.