Capitalone Customer Service Hours and Availability

Author

Reads 341

Black and white photo of a high-rise and Capital One Bank in Hoboken, NJ.
Credit: pexels.com, Black and white photo of a high-rise and Capital One Bank in Hoboken, NJ.

Capital One customer service is available 24/7 to assist with your banking needs.

You can contact Capital One customer service by phone, email, or online chat.

Their phone lines are open Monday through Friday, 8am to 11pm ET, and Saturday and Sunday, 9am to 7pm ET.

They also have a mobile app that allows you to access your account and get help on the go.

If this caught your attention, see: How Does Capital One 360 Work

How to Contact

You can contact Capital One customer service in a few different ways, depending on your preference.

If you're looking to speak to a representative in real time, you can use the "Live chat" button on the Capital One website. This will connect you with a representative who can help with your account-related inquiries.

To access the chat option, log in to your online account and wait for the chat button to pop up. Alternatively, you can go to the "Contact Us" page and click the "Chat Now" button.

See what others are reading: Capital One Joint Account Online

Credit: youtube.com, Capital One Customer Service Number | Capital One Phone Number | How to Contact Capital One

If no representatives are available, you can use Eno, Capital One's automated virtual assistant. To activate Eno, log in to your online account or mobile app, confirm your consent, and select "Save".

If you'd rather talk to someone on the phone, you can call the number on the back of your card and enter your 16-digit card number. This will get you in contact with a live representative who can answer your questions or direct you to the appropriate department.

You can also use the phone number on the back of your card to contact the Capital One Quicksilver customer service department. Simply call the number and enter your 16-digit card number to speak with a representative.

Here are the contact options summarized:

  • Online: Live chat on the Capital One website or through the "Contact Us" page
  • Phone: Call the number on the back of your card and enter your 16-digit card number
  • Eno: Activate Eno through your online account or mobile app

Business Hours and Schedules

Capital One is open on Saturdays with modified hours, usually from 10AM to 2PM. Each location has slightly different hours, so it's best to call ahead or use the online store locator to verify services and hours.

If you're planning to visit a Capital One branch, be aware that Sundays are closed, giving you a day of rest.

To confirm the hours of a specific branch, simply call ahead or use the online store locator to ensure you're not showing up at an inconvenient time.

Consider reading: 12 Credit One Bank N a

Business Days: Saturday and Sunday

A Customer Paying Through Credit Card
Credit: pexels.com, A Customer Paying Through Credit Card

Saturdays can be business days for some banks, but it's not always a guarantee. Capital One is open on Saturdays with modified hours, usually from 10AM to 2PM.

You should call ahead or use the online store locator to verify services and hours, as each location has slightly different hours.

If you're planning to visit a branch on a Sunday, don't expect it to be open. All Capital One branches are closed on Sundays.

Here's an interesting read: Can I Open an Able Account at a Bank

Bank Holiday Schedule

Bank holidays can be a bit of a challenge, especially if you're trying to conduct business on a day when banks are closed. Capital One Bank branches are closed on federal holidays, which include New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas.

If you need to access your account or conduct a banking transaction, you'll want to plan ahead and take care of it on a day when the bank is open. You can also check the Capital One website for holiday hours or use their mobile app to manage your account remotely.

Here's a list of the federal holidays that Capital One Bank branches are closed on:

  • New Year's Day
  • Martin Luther King Jr. Day
  • Presidents' Day
  • Memorial Day
  • Juneteenth National Independence Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving
  • Christmas

Banking Outside Business Hours

Credit: youtube.com, Does Capital One have 24 hour customer service

You can bank outside of Capital One's normal business hours, which is a huge relief for those of us who need to manage our finances on our own schedule.

There are over 70,000 fee-free Capital One and Allpoint ATMs available 24/7, including some located in Target, Walgreens, and CVS Pharmacy stores.

If you need to make a transaction or check your account balance after hours, you can use the mobile app or bank online.

Frequently Asked Questions

How to talk to a real person at Capital One?

Call us at 1-877-383-4802 to be directed to a live representative who can assist you with your Capital One inquiry. A real person will answer your call and help with your question or concern.

Teri Little

Writer

Teri Little is a seasoned writer with a passion for delivering insightful and engaging content to readers worldwide. With a keen eye for detail and a knack for storytelling, Teri has established herself as a trusted voice in the realm of financial markets news. Her articles have been featured in various publications, offering readers a unique perspective on market trends, economic analysis, and industry insights.

Love What You Read? Stay Updated!

Join our community for insights, tips, and more.