
Independent insurance agents have their own agency, but work with multiple insurance companies to offer a range of policies to clients.
This business model allows agents to choose the best policies for their clients, rather than being tied to a single company's offerings.
One of the biggest benefits of working with an independent agent is the ability to shop around for the best rates and coverage options.
Independent agents often have access to a wider range of insurance products and services than captive agents, who only represent one company.
This can be especially beneficial for clients with complex insurance needs or those who require specialized coverage.
Independent agents are also often more knowledgeable about the insurance industry as a whole, having worked with multiple companies and products.
Intriguing read: Best Insurance Companies to Work for as an Agent
Benefits of Being an Independent Insurance Agent
As an independent insurance agent, you have the freedom to run your business the way you want. You get to make all the decisions, from how your agency operates to business hours and staffing decisions. This flexibility is one of the biggest perks of being an independent agent.
You can shop around with insurance companies to offer your clients the best health insurance, car insurance, and life insurance products to meet their needs and budgets. This means you can provide custom service to your clients, making them feel like they're getting a tailored solution.
Independent insurance agents can offer a wide variety of coverage options to their clients, which is a significant advantage over captive agents. By partnering with multiple insurance companies, you can create a custom plan at a competitive price for your clients.
Here are some of the benefits of being an independent insurance agent:
- Complete control over how your agency operates
- Ability to shop around with insurance companies
- Offer a wide variety of coverage options
- Partner with clusters, aggregators, and agency networks for higher commissions and exclusive incentives
By being an independent insurance agent, you can provide your clients with a more personalized experience, which can lead to a natural flow of sales and a loyal customer base.
Disadvantages of Being an Independent Insurance Agent
Being an independent insurance agent comes with its fair share of challenges. One significant disadvantage is the higher startup cost involved. This is because independent agents work with multiple insurance companies, requiring more affiliations and licenses to maintain.
You'll need to consider the costs of opening your agency, getting the necessary licenses, and either buying a book of business or starting from scratch with marketing. Marketing is a must, as you won't have the name of a parent company to fall back on for instant brand recognition.
Getting appointed with carriers can be tough, especially if you're just starting out without an established book of business. It can feel daunting to learn the ins and outs of multiple companies' products, and it's not always an easy step to expand your business.
Consider reading: Average Book of Business Insurance Agent
Cons of Being
Being an independent insurance agent can be a challenging and intimidating experience, especially for those who are just starting out. The pressure and responsibility of being an agency owner can keep you up at night, as you worry about whether your agents are making a living.
Getting appointed with carriers as a new agent can be a daunting task, especially if you don't already have an established book of business. This is because you'll need to spend a significant amount of time learning and staying up-to-date with each of your carrier partners' offerings.
Building a profitable book of business is critical for independent agents, but it requires a lot of marketing effort. Unlike captive agents, you won't have the name of a parent company on your side to provide instant brand name recognition or their advertising dollars.
The startup cost for an independent insurance agent can be higher than for a captive agent. This is because you'll need to maintain more affiliations with insurance companies, which requires more startup capital. You'll also need to consider the costs of getting your licenses and either buying a book of business or starting from scratch.
Accumulating enough start-up capital and continuing business expenses can be financially challenging for many people. This is why it's essential to carefully consider the costs and responsibilities involved in being an independent insurance agent before making a decision.
Explore further: Do I Need an Insurance Agent
Less Availability
Local independent insurance agents are usually only available during office hours, which can be a problem if something happens with your insurance after-hours or on the weekend.
You're on your own if you need assistance outside of regular business hours, which can be frustrating and stressful.
This is because independent agencies are typically small businesses that can't have someone manning the phones round-the-clock.
In contrast, online independent agencies like Clovered offer 24/7 assistance through phone, email, or live chat, making it easier to get help when you need it.
For more insights, see: Do You Need a License to Be an Insurance Agent
Disadvantages of Captivity
As an independent insurance agent, you might think you're getting the short end of the stick, but let's take a closer look at the advantages of being captive.
One major disadvantage of being captive is the lower commission you'll earn when selling products. This is because you're bound to just the parent company, and they'll pay you whatever they want.
Captive insurance agents also have limited insurance product selection. They can only offer products from the parent company, which might not be the best option for your clients.
Here's an interesting read: A Licensed Agent Must Be Appointed by an Insurance Company
Being captive means you have limited control over your business decisions. You'll have to follow the rules set by the parent company, including how you market your business.
You might need to submit your ads to the parent company for approval before using them, which can be frustrating.
Here are some key differences between captive and independent insurance agents:
Being captive can also limit your ability to shop around for the best rates and products for your clients.
Market Access and Providers
Independent insurance agents have a unique advantage in the market through Market Access Providers. These providers allow agents to work together to negotiate better deals with insurance carriers.
Market Access Providers offer a range of benefits to independent agents, including support with training, mentoring opportunities, and profit sharing. This helps agents grow their agencies and serve clients better.
With an independent agency, you can continue working with the same agent even if you decide to switch providers, as they can help you shop around for a better deal.
Check this out: Business Loans for Insurance Agents
Market Access Providers

Market Access Providers offer a way for independent agents to grow their agencies and learn more about serving their clients better. They help agents deal with the disadvantages of being independent, such as learning how to market their agency better.
Independent agents can work together with Market Access Providers to negotiate better deals with insurance carriers. This is a great way to level the playing field and get more favorable rates for their clients.
Market Access Providers also support each other with training, offering mentoring opportunities and profit-sharing opportunities. This creates a collaborative environment where agents can learn from each other and succeed together.
Through Market Access Providers, independent agents can access resources and expertise they may not have had access to on their own. This can be a game-changer for agents looking to take their business to the next level.
See what others are reading: Independent Insurance Agents & Brokers of America
Switching Providers
Insurance rates are constantly shifting, making it a good idea to shop around when it's time to renew your policy.
Your agent can help you compare prices and coverage from different providers to find the best deal.
With an independent agency, you can continue working with the same agent even if you decide to switch providers.
Unfamiliar Providers
You might be hesitant to work with an unfamiliar insurance provider, but the truth is, bigger doesn't always mean better. Some smaller insurance companies can offer excellent policies at affordable prices.
Independent agents are more likely to connect you with these smaller companies, which might be a new name to you. It's a good idea to weigh the pros and cons before making a decision.
Explore further: How to Get Appointed with Health Insurance Companies
Captive Insurance Agents
Captive insurance agents work for one specific insurance provider and can only access policies from that one provider. They are usually either employed by their insurance company directly or work as independent contractors.
Captive agents are paid a lower commission when selling products, as they are bound to the parent company's offerings. They also have a limited insurance product selection, which can be a disadvantage.
Being a captive agent means they have limited control over their business decisions, as they must follow the rules set by the parent company. This can include restrictions on marketing and advertising, where they may need to submit their ads for approval.
If this caught your attention, see: Can an Insurance Agent Work for Two Different Agencies
Definition of a Captive
A captive insurance agent is essentially the opposite of an independent agent. They work for one specific insurance provider, such as Geico or Allstate.
A captive agent can only access policies from that one provider, which means they can't offer their clients a range of options. They usually work on commission.
Captive agents are often either employed by their insurance company directly or they work as independent contractors. This can give them a sense of security and stability.
Captive vs. Right Route for Me
If you're thinking of starting your own insurance agency, you're probably wondering whether to go the captive or independent route. Starting an insurance agency requires a significant amount of time and effort.
Much of your decision depends on your level of experience, financial situation, and general knowledge of running a business. It can be difficult to determine whether to go it alone or join a captive company – there are many pros and cons to both options.
Curious to learn more? Check out: Captive Insurance Agent
A captive insurance agent works for a single insurance company and can only sell their products. They're bound to just the parent company and paid whatever the parent company offers on the product. This means a lower commission when they sell products.
Captive insurance agents also have a limited insurance product selection and cannot make their own business decisions despite being business owners. They're relegated to following the rules set by the parent company, including how they market their business.
On the other hand, an independent insurance agent can sell products from multiple insurance companies and shop around for their clients. This gives their clients a wider range of options and better rates.
If you're looking for a more flexible and potentially lucrative option, being an independent insurance agent might be the way to go.
Worth a look: How to Sell Life Insurance as an Independent Agent
Starting and Running an Agency
Starting and running an independent insurance agency can be a thrilling experience, offering you a significant amount of flexibility in how you operate your business. You'll essentially be your own boss, with complete control over how your agency operates, business hours, staffing decisions, company partnerships, marketing strategies, and more.
You'll have the freedom to create a custom plan at a competitive price for your customers, which can significantly impact your ability to close leads and retain existing clients. This is a big reason agents choose to go independent.
As an independent agent, you can partner with clusters, aggregators, and agency networks that can give you access to higher commissions, lower production requirements, and exclusive incentives offered by different carriers.
Starting an Agency
Starting an Agency requires careful consideration of the benefits and challenges. Choosing to go independent can offer you a significant amount of flexibility in running your business.
As your own boss, you'll have complete control over how your agency operates, business hours, staffing decisions, company partnerships, marketing strategies, and more. This freedom can be incredibly empowering.
Partnering with clusters, aggregators, and agency networks can give you access to higher commissions, lower production requirements, and exclusive incentives offered by different carriers. This can be a major advantage in competing with larger agencies.
Here are some key factors to consider when starting an independent agency:
- How your agency will operate
- Business hours
- Staffing decisions
- Company partnerships
- Marketing strategies
- And more!
Independent agents can offer a multitude of different companies and product lines to their clients, giving you the freedom to create a custom plan at a competitive price. This can significantly impact your ability to close leads and retain existing clients.
Next Steps
Starting your own agency can be a daunting task, but it's not impossible. In fact, partnering with an agency network can provide you with the support and resources you need to succeed.
Going independent can present more challenges, but the rewards can be greater. You can partner with an agency network to access carrier appointments and markets.
Starting your own business is always risky, but with the right tools and support system, you don't have to go it alone. Agency networks can provide you with in-house underwriting help and guidance in your business operations from dedicated regional staff.
With the right support, you'll be able to navigate the challenges of being an independent agency.
Frequently Asked Questions
What are two advantages of working with an independent insurance agent?
Working with an independent insurance agent provides expert advice and simplifies the buying process, helping you make informed decisions. They also help minimize your risk by understanding industry trends and policy language.
Do independent insurance agents make more money?
Yes, independent insurance agents often earn higher commissions for selling more expensive policies, which can impact their earnings. This is because their commission rates are typically tied to the policy's price.
Sources
- https://www.siaaz.com/blog/the-truth-pros-and-cons-of-an-independent-insurance-agent
- https://clovered.com/independent-insurance-agents/
- https://www.smartchoiceagents.com/tips/pros-and-cons-independent-insurance-agent
- https://matic.com/blog/insurance-agencies-vs-insurance-companies/
- https://blog.newhorizonsmktg.com/level-up-starting-an-agency-with-the-licensed-only-agent-loa-model
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