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To become a BCBS agent, you'll need to undergo training and certification. This typically involves completing a training program approved by Blue Cross Blue Shield (BCBS), which covers the basics of insurance, customer service, and BCBS policies.
The training program is usually a few days to a week long and is designed to equip you with the knowledge and skills needed to succeed as a BCBS agent. You'll learn about BCBS's products and services, as well as how to navigate the company's systems and tools.
Upon completing the training program, you'll be eligible to take the certification exam. This exam will test your knowledge and understanding of BCBS's products, policies, and procedures.
Onboarding Process
To become a Blue Cross Blue Shield (BCBS) agent, you'll need to go through a process called onboarding. This involves using your personal credentials and National Producer Number, or NPN.
You'll need to have your NPN number on hand, as well as information about your agency affiliation and training certificate from the previous step. Banking information, such as a voided check or letter from your banking institution, may also be required.
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