
Preauthorization forms are a crucial step in the healthcare process, ensuring that patients receive necessary treatments without financial burdens. A preauthorization form is a request made by a healthcare provider to a patient's insurance company to approve a specific treatment or service before it's administered.
The preauthorization process typically begins with a healthcare provider submitting a request to the patient's insurance company. This request is usually made through a preauthorization form, which outlines the necessary details of the treatment or service.
A preauthorization form typically includes the patient's identifying information, the healthcare provider's details, and the specifics of the treatment or service being requested. The form may also include information about the patient's medical history and any relevant test results.
Preauthorization Process
Before submitting a preauthorization form, it's essential to determine if the code or service requires prior authorization. Use the provider billing guides and fee schedules to review policy and find out whether a code or service requires prior authorization.

HCA's authorization services don't consider National Correct Coding Initiative (NCCI) guidelines when processing a request, so make sure your office checks the NCCI guidelines prior to submission.
Inadvertently approved authorizations do not guarantee claims payment, so it's crucial to follow the proper process.
Here are some resources to help you navigate the preauthorization process:
- General Information for Authorization (13-835)
- Pharmacy Information Authorization (13-835A)
How They Work
The preauthorization process can be a bit confusing, but it's essential to understand how it works. Prior authorization and pre-claim review are two similar processes that differ in timing.
Prior authorization requires the provider to submit a request and receive a decision before services are rendered. This means the provider must wait for approval before providing care.
Pre-claim review, on the other hand, allows the provider to render services before submitting the request, but the decision is made before claim submission. This can be a more efficient process for the provider, but it still requires careful planning.
To initiate either process, the provider submits a request with supporting medical documentation to the Medicare Administrator Contractor (MAC). The MAC reviews the request and sends a decision to the provider.
The provider can then proceed with services, knowing the MAC has reviewed and approved the request. However, it's essential to note that inadvertently approved authorizations do not guarantee claims payment.
Here's a quick summary of the key differences between prior authorization and pre-claim review:
Direct Data Entry in Providerone Portal
Direct data entry in the ProviderOne portal is a convenient feature that allows providers to submit prior authorization requests directly into the system.
Providers can attach records, color photos, and x-rays to their requests, making it easier to provide the necessary documentation.
A 9-digit reference number is generated upon successful submission, serving as verification that the agency has received the request.
Providers must wait for written approval from the agency before billing or performing a procedure(s).
The agency will still process requests in the order they were received, even with the new direct data entry feature.
Please ensure that all required documentation is included with the request, along with a fax number for contact.
Submission and Review

For general PA requests, use a barcode cover sheet when submitting supporting documents to an existing authorization.
To submit supporting documentation, you can fax a completed Pharmacy Information Authorization (HCA 13-835A) form as the first page followed by supporting documentation.
Current Initiatives
Our current initiatives are focused on streamlining the preauthorization process.
Prior Authorization for Certain Hospital Outpatient Department (OPD) Services is one such initiative, aiming to reduce unnecessary procedures and costs.
This initiative requires preauthorization for specific services, ensuring that patients receive necessary care while minimizing waste.
The goal is to create a more efficient system that benefits both patients and healthcare providers.
Certification and Requirements
To get a preauthorization form approved, you'll need to meet certain requirements. The form must be completed accurately and in its entirety.
The preauthorization form typically requires information about the patient's medical history, including any previous treatments or surgeries. This information helps the insurance provider assess the patient's eligibility for coverage.

The form also requires the patient's identification details, such as name, date of birth, and insurance policy number. This information is used to verify the patient's identity and insurance coverage.
A healthcare provider's signature is usually required to confirm the patient's medical condition and the necessity of the treatment. This ensures that the treatment is medically necessary and not just a cosmetic procedure.
The preauthorization form may also require additional documentation, such as medical records or test results. This documentation helps the insurance provider make an informed decision about the patient's eligibility for coverage.
Frequently Asked Questions
How do I get preauthorization?
To initiate the preauthorization process, contact your insurance company and provide necessary information. Confirm with your healthcare provider that they have the required information and are willing to submit the request.
Who is responsible for obtaining preauthorization?
If you use an in-network healthcare provider, they will obtain preauthorization for you. If you see an out-of-network provider, you are responsible for obtaining preauthorization.
Sources
- https://www.cms.gov/data-research/monitoring-programs/medicare-fee-service-compliance-programs/prior-authorization-and-pre-claim-review-initiatives
- https://www.cahealthwellness.com/providers/preauth-check/medicaid-pre-auth.html
- https://www.azahcccs.gov/PlansProviders/RatesAndBilling/FFS/priorauthorizationforms.html
- https://ahca.myflorida.com/medicaid/prescribed-drugs/medicaid-pharmaceutical-therapeutics-committee/pharmacy-prior-authorization-forms
- https://www.hca.wa.gov/billers-providers-partners/prior-authorization-claims-and-billing/step-step-guide-prior-authorization
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