If you're found to be non-compliant with PCI DSS standards, you'll face hefty fines. The cost of a single data breach can range from $100,000 to $1 million or more.
Non-compliance can also lead to a loss of customer trust, which can be difficult to regain. According to a study, 60% of consumers will abandon a brand after a data breach.
Your reputation will take a hit, and you may struggle to attract new customers. A single incident can result in a 20% to 30% decrease in sales.
In extreme cases, non-compliance can even lead to the loss of your business license.
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What Is
PCI compliance is a standard that was created by major card brands to standardize the requirements for securing cardholder information. It's a complex compliance framework enforced by the PCI Security Standards Council.
The PCI Security Standards Council develops and manages the PCI standards for compliance, which businesses must follow to secure and protect credit card data. Credit card companies mandate payment card industry compliance to ensure the security of credit card transactions.
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PCI compliance refers to whether a merchant adheres to the technical and operational requirements established by the PCI SSC. These requirements focus on three core elements of merchants' business: obtaining and handling sensitive credit card data, securely storing credit card data, and continuously monitoring security controls.
To achieve PCI compliance, merchants must ensure that sensitive credit card data is collected and securely transmitted. They must also store credit card data securely, including encrypting, monitoring, and testing access to credit card data.
Here are the three core elements of merchants' business that PCI compliance focuses on:
- Obtaining and handling sensitive credit card data from customers
- Securely storing credit card data, including encryption and monitoring
- Continuously monitoring and ensuring security controls are in place
A yearly assessment of cybersecurity practices surrounding cardholder information determines PCI compliance. This assessment ensures that merchants are following the required standards to secure cardholder information.
Take a look at this: Pci Dss Risk Assessment
Consequences of Non-Compliance
Non-compliance with PCI DSS can lead to severe consequences, including fines and penalties. Fines can range from $5,000 to $100,000 per month, depending on the size of the business and the scope of the breach.
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Losing the ability to process credit card transactions is another risk of non-compliance. This can result in lost sales and a tarnished brand image.
Banks and payment companies may choose not to do business with non-compliant companies, which can further exacerbate the problem.
Fines for non-compliance can be steep, with some companies facing fines of up to $500,000 per data security incident or breach.
In addition to fines, non-compliance can also lead to legal action from customers and card brands. Lawsuits can be costly and may even lead to bankruptcy for small businesses.
A damaged reputation is another consequence of non-compliance. Endangering customer data can lead to irreversible damage to a company's reputation, making it difficult to regain customer trust.
Revenue loss is also a significant consequence of non-compliance. A data breach can lead to decreased revenue generation, as customers may be hesitant to continue doing business with a company that has compromised their data.
Here are some of the potential consequences of non-compliance:
- Losing customers' trust
- Losing out on potential partnerships
- Fines and penalties
- Losing the ability to process credit card transactions
- Revenue loss
- Damaged reputation
According to Verizon's 2020 study, 53% of businesses that experienced payment data breaches were PCI non-compliant. This highlights the importance of compliance in preventing data breaches.
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Preventing PCI Compliance Violations
Preventing PCI Compliance Violations requires a proactive approach to security.
To prevent PCI compliance violations, you need to install and maintain a firewall to protect your network from unauthorized access. A firewall can prevent hackers from gaining access to sensitive data, making it a crucial step in maintaining PCI compliance.
Regular software updates are also essential to prevent PCI compliance violations. Antivirus software and firewalls require regular updates to stay effective, and businesses must update all software they run to maintain security.
Protecting cardholder data is another critical aspect of preventing PCI compliance violations. Card data must be encrypted using specific algorithms, and encryption keys must be encrypted as well. Regularly maintaining and scanning primary account numbers ensures that all data remains encrypted.
Restricting access to cardholder data is also vital in preventing PCI compliance violations. Only those who absolutely need to access the data should be able to see it or use it. Anyone with access should have their names and access privileges recorded, and these records should be kept up to date.
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Unique identification and credentials are also necessary to prevent PCI compliance violations. Each person with access to cardholder data must be issued unique identification and credentials to gain access, making it easier to identify the origin of a breach.
Physical access to cardholder data should also be limited to prevent PCI compliance violations. Cardholder data should be stored in a secure place, such as a secure drawer, cabinet, or room, and a log of access should be maintained.
Here are the 12 major steps to become PCI compliant:
- Implement firewalls to protect data
- Appropriate password protection (such as 2FA)
- Protect cardholder data
- Encryption of transmitted cardholder data
- Utilize antivirus and anti-malware software
- Update software and maintain security systems on a regular basis
- Restrict access to cardholder data
- Unique IDs assigned to those with access to data
- Restrict physical access to data storage
- Create and monitor access logs
- Test security systems on a regular basis
- Create a policy that is documented, and that can be followed
Regularly monitoring and testing networks is also crucial in preventing PCI compliance violations. This includes logging and monitoring all access to system components and cardholder data, as well as testing the security of systems and networks regularly.
PCI Compliance Requirements
PCI compliance involves 12 distinct requirements designed to enhance security.
The Payment Card Industry Data Security Standards (PCI DSS) has 78 base requirements and over 400 test procedures.
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The 12 major steps to conform with PCI guidelines include implementing firewalls to protect data, appropriate password protection, and protecting cardholder data.
Here are the 12 PCI DSS requirements:
- Implement firewalls to protect data
- Appropriate password protection (such as 2FA)
- Protect cardholder data
- Encryption of transmitted cardholder data
- Utilize antivirus and anti-malware software
- Update software and maintain security systems on a regular basis
- Restrict access to cardholder data
- Unique IDs assigned to those with access to data
- Restrict physical access to data storage
- Create and monitor access logs
- Test security systems on a regular basis
- Create a policy that is documented, and that can be followed
The most recent version of PCI DSS was released in March 2022 and is referred to as version 4.0.
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What Does Compliant Mean?
Being PCI compliant means that a company or organization takes the necessary steps to protect cardholder data, following the security measures outlined by the PCI Security Standard Council.
PCI compliance is not just a one-time task, it's an ongoing process that requires regular monitoring and maintenance to ensure the security of cardholder data.
To be considered PCI compliant, a business must adhere to the rules established by the PCI Data Security Standards, which govern how cardholder data is managed to ensure secure payment processing.
This includes taking steps to protect sensitive information, such as credit card numbers, expiration dates, and security codes.
By being PCI compliant, a business can help prevent data breaches and protect its customers' sensitive information.
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Compliance Requirements
To achieve PCI compliance, you must follow the 12 distinct requirements outlined by the PCI Standards Council. These requirements are designed to enhance security and reduce the likelihood of cardholder data being stolen.
The requirements are grouped into six unique buckets, or goals, which include protecting cardholder data, ensuring the security of cardholder data, maintaining a secure environment, implementing strong access control measures, regularly monitoring and testing security systems, and maintaining a secure configuration.
The most recent version of PCI DSS, version 4.0, was released in March 2022 and outlines a series of steps that credit card processors must continually follow. Companies are first asked to assess their networks and systems involving information technology infrastructure, business processes, and credit card handling procedures.
To become PCI compliant, you must implement firewalls to protect data, use appropriate password protection, protect cardholder data, encrypt transmitted cardholder data, and utilize antivirus and anti-malware software. You must also update software and maintain security systems on a regular basis, restrict access to cardholder data, and create and monitor access logs.
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Here are the 12 major steps to become PCI compliant:
- Implement firewalls to protect data
- Appropriate password protection (such as 2FA)
- Protect cardholder data
- Encryption of transmitted cardholder data
- Utilize antivirus and anti-malware software
- Update software and maintain security systems on a regular basis
- Restrict access to cardholder data
- Unique IDs assigned to those with access to data
- Restrict physical access to data storage
- Create and monitor access logs
- Test security systems on a regular basis
- Create a policy that is documented, and that can be followed
By following these requirements and steps, you can ensure that your company is PCI compliant and protect your customers' sensitive financial information.
What Are Self-Assessment Questionnaires?
Self-assessment questionnaires (SAQs) are a crucial part of PCI compliance. There are nine different SAQ forms to fill out, each designed for a specific payment integration method.
The type of SAQ you need to complete depends on how you accept payments. For example, if you accept payments through e-commerce channels and outsource all payment processing to a secure third party, you'll need to fill out SAQ A-EP.
Each SAQ is a series of yes or no questions to determine your level of compliance with the PCI DSS. You'll need to submit your quarterly reports to your required organizations.
Here are the nine different SAQ forms and when to use them:
- SAQ A: For card-not-present (e-commerce or mail telephone order) payments where you outsource all cardholder data functions to a secure third party.
- SAQ A-EP: For e-commerce channels where your website doesn't directly receive cardholder data, and you outsource all payment processing to a secure third party.
- SAQ B: For imprint machines and/or card reader terminals that send data through a phone line and don't store cardholder data.
- SAQ B-IP: For internet-based standalone card reader terminals (not connected to other devices on the network) that don't store cardholder data.
- SAQ C-VT: For manual or virtual terminal payments where you don't electronically store cardholder data.
- SAQ C: For payment application systems connected to the internet (not e-commerce) where you don't electronically store cardholder data.
- SAQ P2PE-HW: For hardware payment terminals included in a PCI-validated solution with point-to-point encryption (P2PE) that don't store cardholder data.
- SAQ D (for Merchants): For payments through a method not listed above.
- SAQ D (for Service Providers): For service providers eligible to complete an SAQ.
PCI Compliance Process
Becoming PCI compliant is a crucial step for any business that handles credit card information. The first step is to assess your network and systems, including IT infrastructure, business processes, and credit card handling procedures.
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To achieve PCI compliance, you must follow the 12 major steps outlined by PCI DSS. These steps are designed to enhance security and protect cardholder data.
The 12 requirements include implementing firewalls to protect data, using antivirus and anti-malware software, and updating software regularly. You should also restrict access to cardholder data and create a documented policy that can be followed.
Here are the 12 requirements in a concise list:
- Implement firewalls to protect data
- Appropriate password protection (such as 2FA)
- Protect cardholder data
- Encryption of transmitted cardholder data
- Utilize antivirus and anti-malware software
- Update software and maintain security systems on a regular basis
- Restrict access to cardholder data
- Unique IDs assigned to those with access to data
- Restrict physical access to data storage
- Create and monitor access logs
- Test security systems on a regular basis
- Create a policy that is documented, and that can be followed
Regularly testing your security systems is also crucial to ensure PCI compliance. This involves monitoring access logs and updating your systems to prevent vulnerabilities.
PCI Compliance Tools and Resources
Becoming PCI compliant involves 12 distinct requirements designed to enhance security.
The PCI Security Standard Council outlines various security measures to keep cardholder data safe and private. This is what PCI compliant means.
To become PCI compliant, you need to follow the PCI DSS, which is a roadmap that outlines the requirements.
The 12 PCI DSS Requirements are the foundation of PCI compliance, and understanding them is crucial for any business that accepts, transmits, or stores cardholder data.
You can find more details on PCI DSS Requirements in our full article, which breaks down each requirement in detail.
To help you on your PCI compliance journey, there are various tools and resources available.
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Sources
- https://www.ixopay.com/en/news/5-consequences-of-pci-noncompliance
- https://www.fortinet.com/resources/cyberglossary/what-is-pci-compliance
- https://www.investopedia.com/terms/p/pci-compliance.asp
- https://www.varonis.com/blog/pci-compliance
- https://www.versapay.com/resources/what-is-pci-compliance-advice-for-businesses-looking-to-maintain-a-secure-payment-environment
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