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Payment gateway credit cards are a vital part of online transactions, allowing you to securely process payments from customers.
The most common type of payment gateway credit card is Visa, which is accepted in over 200 countries worldwide.
To accept credit card payments, you'll need to integrate a payment gateway into your website or e-commerce platform.
This integration process can be complex, but it's essential for businesses to succeed in the digital age.
Key Concepts and Processes
A payment gateway is where a customer enters their credit card information on a website when making a purchase. It's software that transfers encrypted and tokenized customer sales and payment data between the merchant's website and the payment processor.
Payment processors work as intermediaries between the gateway and the bank issuer of the customer's credit card and the acquirer bank. They transfer encrypted payment data received from the payment gateway to a credit card network that contacts the credit card's issuing bank or financial institution for transaction approval or denial.
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Here are the key steps in the payment processing system:
Payment gateways act as the central cog in the payment processing system, collecting, transferring, and authorizing customer information in real-time to a merchant's bank.
How Payment Gateways Work
A payment gateway is the central cog in the payment processing system, collecting, transferring, and authorizing customer information in real-time to a merchant's bank, where the transaction itself is then processed.
The payment gateway acts as a bridge between the checkout system and the payment processor, enabling transaction processing. It's a crucial component that facilitates online purchases via credit card, debit card, or other payment methods.
Here's a simplified overview of how payment gateways work:
- Transaction Initiation: The customer selects products or services and proceeds to checkout, entering payment details like credit card or digital wallet information.
- Payment Data Encryption: Submitted payment data is encrypted by the payment gateway using SSL or TLS protocols, ensuring protection against unauthorized access during transmission.
- Data Transmission to Business Server: Encrypted payment information is sent to the business's server, securely stored and forwarded to the payment gateway for processing.
- Forwarding Transaction Details: The payment gateway receives encrypted transaction data from the business's server and forwards it to the payment processor and acquiring bank for processing.
- Transaction Verification: The acquiring bank sends transaction data to the customer's bank or payment processor for authorization, verifying details like account balance and payment method validity.
- Transaction Approval or Decline: Based on verification, the customer's bank or payment processor approves or declines the transaction. The response is relayed to the business's server via the acquiring bank and payment gateway.
- Communication of Transaction Status: The payment gateway communicates the transaction status (approved or declined) to the business's website or app, prompting appropriate messaging to the customer.
Payment gateways also offer businesses insightful data, including transaction history and refund management, enabling analysis and optimization of payment operations. They actively detect and block potentially fraudulent transactions, mitigating risks effectively.
Interchange Pricing Example
Interchange pricing can be a bit complex, but it's essential to understand how it works. Merchants are charged the interchange or pass-through cost from the card networks, which is considered their wholesale cost.
This wholesale cost can fluctuate depending on several factors, such as whether the card presented is a rewards card or if it's a swiped transaction versus a card-not-present transaction. These factors can impact your pricing.
Tiered pricing plans categorize each debit or credit card transaction into one of three categories: qualified, mid-qualified, and non-qualified. Qualified transactions usually have the lowest rate and are applied when transactions are swiped at a card-present terminal.
Mid-qualified transactions have a mid-level rate and are applied when card numbers are typed into a system rather than swiped. Requiring an address and CVV code can help move a card-not-present transaction to a mid-qualified rate from a non-qualified rate.
Non-qualified transactions have the highest per-transaction rate and are applied to reward and corporate cards, as well as card-not-present transactions that fail to get an address verification.
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Security and Encryption
Security is a top priority for consumers, with 55% saying it's the most important aspect of their online experience. Payment data encryption is a crucial aspect of security, turning information into encoded data in the computer system that's impossible to read without a decryption key.
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Payment data tokenization replaces credit card data with a randomly generated placeholder, called a token, which is of no value if accessed. This keeps consumer data safe.
To ensure secure encryption, work with PCI-compliant companies that maintain Payment Card Industry Data Security Standard (PCI DSS) compliance. This is a system of standards crafted to uphold security provisions for the electronic world.
It's essential to double-check that a payment gateway maintains PCI compliance before partnering with them. This ensures they follow security standards to reduce the risk of data breaches.
By using a payment gateway that's PCI-compliant, you can reduce the risk of data breaches and protect your customers' financial data.
Here are some key facts about PCI compliance:
- PCI compliance is required for every merchant that accepts credit cards.
- The level of PCI compliance responsibility depends on factors such as the number of payments processed per year and whether credit card data is stored on servers or by a credit card processor.
- Choosing a credit card processor that's Level 1 compliant reduces the PCI burden on your business.
Payment Gateway Providers
Adyen is a payment gateway provider built for both point-of-sale and online purchases, accepting a broad range of payments from major credit cards and providers like Apple Pay.
Some of the best online payment software solutions for payment processing include PayPal, Stripe, and Square. These providers offer various features and benefits, such as customizable solutions and global payment capabilities.
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If you're looking for a payment gateway provider, consider security, costs, choice of payment methods, and the ability to handle global payments and reduce fraud risks. Square provides POS hardware and virtual terminal software that works without a software payment gateway, making it a unique option.
Here are some popular payment gateway providers:
- Adyen
- PayPal
- Stripe
- Square
- QuickBooks Payments (Intuit Merchant Services)
These providers have proven their ability to handle large volumes of transactions, with partnerships with brands such as Uber, LinkedIn, and Microsoft.
PayPal
PayPal is a popular choice as a redirect payment gateway due to its high reputation with customers and the availability of multiple gateway options.
PayPal offers two services: a free checkout payment gateway hosted by PayPal and a service that provides additional checkout customization features along with a monthly fee.
PayPal's Payflow gateway includes fraud protection security without an additional charge, providing extra assurance that your payment gateway is safe and capable of handling threats as they arise.
PayPal is one of the best online payment software solutions for payment processing, along with Stripe and Square.
Here are some examples of payment processors:
- PayPal
- Stripe
- Square
- QuickBooks Payments (Intuit Merchant Services)
Square provides POS hardware and virtual terminal software that works without a software payment gateway, making it a unique option in the payment processing market.
PayPal, Stripe, and Square are some of the top payment gateway providers, each with their own strengths and features.
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Adyen
Adyen is built for both point-of-sale and online purchases, accepting a broad range of payments from major credit cards and providers like Apple Pay.
It's a payment solution that can handle large volumes of transactions, which is evident in its partnerships with brands such as Uber.
Adyen has proven its ability to process transactions efficiently, making it a reliable option for businesses.
Its capabilities are not limited to online transactions, as it also supports point-of-sale purchases, giving businesses flexibility in how they accept payments.
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Processor
A payment processor is an intermediary between the payment gateway and the bank issuer of the credit card. They hold the merchant account for credit card or debit card transactions.
The payment processor transfers encrypted payment data received from the payment gateway to a credit card network. This network then contacts the credit card's issuing bank or financial institution for transaction approval or denial as a digital code.
Credit card networks include Mastercard, Visa, American Express, and Discover. Mastercard and Visa use banks to issue their credit cards and debit cards, whereas American Express and Discover directly issue their own credit cards.
Some popular payment processors include PayPal, Stripe, Square, and QuickBooks Payments. These processors may handle various payment methods, including ACH payments and virtual cards.
A payment processor should be PCI DSS compliant for adequate security. This ensures that sensitive customer data is protected.
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Rarely Accepts All
Payment gateways often have limitations when it comes to accepting certain types of cards or payments.
Gateways rarely accept all types of cards/payments, so it's essential to understand the specifics before making a decision.
You might be surprised to learn that even major payment gateway providers have exclusions, which can be a major issue for businesses with diverse customer bases.
Before selecting a payment gateway, ensure you understand what your customers need to use, where the limitations lie and what's excluded.
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Merchant Services and Fees
Merchant services and fees can be a complex topic, but it's essential to understand them to manage your business effectively. Interchange rates and fees, set by card networks like MasterCard and Visa, are non-negotiable and can change depending on your business and the type of card used.
You may see interchange fees itemized on your merchant statement at a percentage plus a flat, per-transaction fee. For example, you might see 1.99% + .25. These fees are not set by your merchant service provider, but rather by the card networks.
Here are some common merchant services fees you might encounter:
Understand your effective rate by dividing total credit card processing fees by the total dollar amount of all transactions. This will give you a snapshot of your total credit card processing fees.
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Merchant Services Pricing
Your effective rate gives you a snapshot of your total credit card processing fees, found by dividing total credit card processing fees by the total dollar amount of all transactions.
Interchange Plus, Cost Plus, or Pass Through pricing is probably the most common model, where you're charged the interchange or pass-through cost from the card networks (your wholesale cost) and the fees your merchant service provider adds (your mark-up costs).
Your merchant service provider takes on the risk of providing you a merchant account and is ultimately responsible for any fraud that could occur, which affects your rate. Some merchant service providers won't approve high-risk industries.
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This model can become complex on your merchant services statement since interchange or wholesale costs fluctuate depending on factors like the type of card presented or whether it's a swiped or card-not-present transaction.
If you've been processing credit cards for a while, it's beneficial to have a merchant services cost savings analysis done to see if you can take advantage of better pricing than was previously available.
Here's a breakdown of the Interchange Plus pricing model:
The wholesale cost and mark-up costs are transaction-based and a percentage plus a flat per-transaction fee. For example, .50 + $.10.
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Merchant Account Flexibility
Flexibility is key when it comes to merchant account options. Having the ability to switch between different payment options is invaluable to modern consumers.
From credit cards like MasterCard and Visa to mobile options like Android and Apple Pay, a merchant account should be able to accommodate a variety of payment methods. This includes allowing customers to use alternative cards like American Express.
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Allowing for multiple payment options will translate to more convenience for the customer and less friction at checkout. This is especially important for customers who want to make specific payments from separate accounts.
The ability to switch between payment options is essential for a smooth checkout experience. It can make all the difference in keeping customers satisfied and loyal to your business.
Payment Gateway Technology
When choosing a payment gateway, consider how well its APIs will integrate with your existing technology. This is crucial to avoid complicating your processes and slowing payments.
Choosing a payment gateway that stands apart from your solutions will only cause problems. Selecting one that can easily integrate with your platform of choice will make life easier for you and your customers.
To optimize your digital payment processes, customize your payment gateway to suit your business needs. Ensure error-free processing and improve cash flow management.
Here are some key benefits of a well-integrated payment gateway:
- Customize for business needs
- Ensure error-free processing
- Improve cash flow management
Batching and Funding
Batching and funding are crucial steps in the payment gateway technology process.
The merchant's payment software or gateway gathers all approved credit card transactions processed throughout the day and sends them to the acquiring bank or MSP in a batch.
A batch is typically sent out at the end of the business day, but a merchant can choose any time to close and send out batches.
This batch is then sent to the card networks, which include VISA and MasterCard, among others.
The card networks send each authorized transaction to the appropriate issuing bank, where the funds are debited or withdrawn from the cardholder's account.
The issuing bank sends the funds to the card networks, usually within 24 to 48 hours.
The card networks then send the funds to the acquiring bank or MSP, charging interchange and network fees along the way.
These fees are subtracted from the transaction amount prior to crediting the MSP or acquiring bank.
The acquiring bank or MSP will then deposit or settle the funds into the merchant's bank account.
They may also charge a fee called the merchant discount rate, which may be deducted directly from the transaction.
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Integrates with Existing Technology
Choosing a payment gateway that integrates smoothly with your existing technology is crucial for seamless payment processing. This ensures that payments are processed quickly and efficiently, without complicating your processes.
When selecting a payment gateway, consider how well its APIs will integrate with your current technology platforms. Some gateways stand apart from your solutions, slowing payments and making life harder for you and your customers.
Many payment gateways are customizable and can easily be integrated with your platform of choice. This makes life easier for you and your customers.
For example, PayPal, Stripe, and Square are some of the best online payment software solutions for payment processing. These gateways are designed to work with various technology platforms.
Square provides POS hardware and virtual terminal software that works without a software payment gateway. This makes it a unique option for businesses that want to process payments without relying on a software gateway.
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Here are some examples of payment processors that integrate well with existing technology:
- PayPal
- Stripe
- Square
- QuickBooks Payments (Intuit Merchant Services)
QuickBooks Payments, provided through its parent company Intuit, is used only by approved business users within the QuickBooks accounting software. This means that it's specifically designed to work with QuickBooks, making it a great option for businesses that already use this accounting software.
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Processor vs CPU: When to Use Which?
A payment processor is like a behind-the-scenes worker, handling transactions for physical point-of-sale systems in stores.
It can handle physical transactions without needing a payment gateway, which is a game-changer for brick-and-mortar businesses.
Payment gateways, on the other hand, are like the front desk staff, facilitating online transactions by securely transmitting data to the payment processor.
They can handle transactions for credit cards, debit cards, gift cards, and even direct payments through ACH in the United States.
Your customers can pay for their online purchases with a credit card through your website or eCommerce platform, and the payment gateway will take care of the rest.
Payment gateways perform some post-approval notification steps, making sure everything runs smoothly and securely.
In short, payment processors handle physical transactions, while payment gateways handle online transactions.
By understanding the difference between these two, you can choose the right tool for your business needs and provide a seamless payment experience for your customers.
Frequently Asked Questions
What are the top 5 best payment gateway?
The top 5 best payment gateways in India are Paytm, Razorpay, Cashfree Payments, PayU, and Instamojo, which offer secure and efficient online payment solutions. These popular gateways enable seamless transactions and are widely used by businesses and individuals alike.
What are the four types of payment gateways?
There are four main types of payment gateways: hosted, self-hosted, API-hosted, and local bank integration gateways, each offering unique features and benefits for online transactions. Choosing the right payment gateway depends on your business needs and requirements.
Sources
- https://www.pdcflow.com/resources/guides/credit-card-payment-processing/
- https://www.bigcommerce.com/articles/ecommerce/payment-gateways/
- https://tipalti.com/resources/learn/payment-gateway-vs-payment-processor/
- https://www.highradius.com/resources/Blog/what-is-a-payment-gateway-and-how-it-works/
- https://www.storis.com/educational-content/secure-integrated-credit-card-processing/
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