Nycha Rent Payments Online: What You Need to Know

NYCHA rent payments online can be a convenient and efficient way to manage your rent payments. You can make online payments 24/7 through the NYCHA website.

To start making online payments, you'll need to create an account on the NYCHA website. This will give you access to your rent account and allow you to make payments online.

NYCHA accepts various payment methods online, including credit cards and electronic checks. You can also set up automatic payments to ensure you never miss a payment.

NYCHA offers a range of benefits for online payments, including reduced late fees and the ability to view your payment history.

NYCHA has introduced a new rent payment processing service, making it easier to pay your rent. This service launched in January 2018.

One of the key upgrades is the online payment site, which is ADA-compliant and features a host of new features, including 24/7 customer service. You can now pay your rent online using e-check from your checking or savings account with no fee.

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The service also offers reduced fees for debit card payments (0.85% of the payment amount) and the ability to pay with Visa or MasterCard (convenience fee is 2.25% of the payment amount). You can store multiple payment methods in your account, allowing you to pay your rent from multiple sources.

Here are some key features of the new rent payment processing service:

You may have noticed some changes around here, and I'm excited to share them with you. A new telephone number has been added for paying rent by phone.

One of the biggest changes is the expansion of credit card options. Amex and Discover credit cards are now accepted, in addition to Visa and Mastercard. This means you've got more flexibility when it comes to paying your rent.

If you're paying with a credit card, you'll notice a convenience fee of 2.25% of the payment amount. It's a small price to pay for the convenience, if you ask me.

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If you're using a debit card, you'll be happy to know that the convenience fee has been reduced to 0.80% of the payment amount. That's a nice savings!

You can also make one-time online rent payments or set up recurring and automatic payments through our E-Bill website. It's super easy and convenient.

If you're a fan of snail mail, don't worry - we've still got you covered. Our new P.O. Box address for mailing rent checks is now active, starting August 1, 2024.

NYCHA is switching its rent processing vendor to JPMorgan Chase, starting in August 2024.

The change means that in addition to Visa and Mastercard, Amex and Discover cards will now be accepted for rent payments.

If you pay your rent by phone, the new number will be (833) 894-0899, starting in August 2024.

You can still pay your rent online, and a new website will be available for one-time rent payments starting in late June: on.nyc.gov/onetimerentpayment.

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If you're already enrolled in E-Bill, you'll be able to access your account on the new online payment website starting in late June: on.nyc.gov/onlinerentpayment.

To make rent payment easier and more convenient, NYCHA encourages you to pay your rent online.

Here are the key dates to keep in mind:

Your rent is due on the first day of each month, and paying on time is crucial to avoid legal action and possible eviction. You can pay by phone, mail, online, or in person at a payment center.

If you have an unexpected change in your income, you can reach out to your development manager for help with financial counseling or adjusting your rent. The Customer Contact Center is available at 718-707-7771 for any questions related to rent payments or e-Bills.

NYCHA's new rent payment processing service, launched in January 2018, offers several upgrades, including easier-to-read rent statements and a new online payment site with 24/7 customer service.

You can pay online using e-check from your checking or savings account with no fee, or use a debit card with a reduced fee of 0.85% of the payment amount. Visa and MasterCard payments are also accepted, but come with a 2.25% convenience fee.

The online payment system provides enhanced security features to protect your personal financial information. You can also store multiple payment methods in your account, allowing you to pay from different sources.

To pay your rent online, visit the link provided. If you currently receive your monthly rent statement by mail, NYCHA will continue to send it to you. However, enrolling in e-Bill offers additional features, such as receiving your statement electronically and reducing paper clutter.

If you're enrolled in e-Bill, your recurring payments will automatically transfer to the new system, and you'll receive an email with a temporary password to sign in and create a new one. Any payments made to the old system will be transferred to the new system and credited to your account.

Here are the payment options available through the online system:

You can also set up automatic monthly payments or make one-time payments as needed, and receive an electronic receipt for each transaction.