New York Insurance Bad Faith Claims and Your Rights

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In New York, insurance companies have a duty to act in good faith when handling claims. This means they must deal with you fairly and honestly.

You have rights as a policyholder, and the New York Insurance Law outlines these rights. For example, insurance companies must provide you with clear explanations of their policies and procedures.

If an insurance company fails to act in good faith, you may have grounds for a bad faith claim. This can include situations where the company denies your claim without a valid reason or delays payment.

What Is New York Insurance Bad Faith?

In New York, insurance bad faith can be a complex issue, but it's essential to understand what it entails. Insurance bad faith occurs when an insurance company violates the covenant of good faith and fair dealing, which is implied in every insurance contract.

The covenant of good faith and fair dealing requires insurance companies to act reasonably and in good faith when handling claims. If an insurer unreasonably fails to reimburse the insured for the entire amount of the loss, or unreasonably delays paying benefits, they may be acting in bad faith.

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To establish a bad faith claim in New York, it must be shown that an insurer's delay or withholding of benefits was unreasonable or without proper cause. This can include interpreting the language of the policy in an unreasonable manner, unreasonably failing to settle a lawsuit, or unreasonable refusal to defend a lawsuit.

In New York, insurance bad faith can result in significant damages, including contract damages, tortious compensatory damages, and punitive damages. Contract damages may include the benefits due under the policy, while tortious compensatory damages can include foreseeable financial losses and emotional distress.

If an insurance company acts with malice, oppression, or fraud, the insured may also recover punitive damages in addition to contract and tortious compensatory damages. Punitive damages are meant to punish the insurer and are not available in a breach of contract lawsuit.

Here are some examples of unreasonable behavior by an insurer that may be considered bad faith:

  • Interpreting the language of the policy in an unreasonable manner;
  • Unreasonably failing to reimburse the insured for the entire amount of the loss;
  • Unreasonably failing to settle the lawsuit;
  • Unreasonable refusal to defend a lawsuit;
  • Unreasonable delay in paying benefits; and
  • Unreasonable delay in investigating the claim or improper valuation of the claim.

Who Can Sue and Who May Be Sued?

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To sue for insurance bad faith in New York, you'll need to establish privity of contract, which means you must have a direct relationship with the insurance company through the policy.

Only the insured, additional insureds, and express beneficiaries under the policy have standing to sue for bad faith. This includes individuals named as insureds, as well as those who have a direct benefit from the policy.

A designated beneficiary, such as a spouse or family member, may also have standing to sue if they're entitled to benefits under the policy and those benefits are wrongfully withheld.

Who May Sue?

To determine who may sue for insurance bad faith, we need to consider the concept of privity of contract. This means that only those with a direct connection to the insurance policy, such as the named insured, have standing to sue.

The insured and any additional insureds, or those specifically named as beneficiaries, may sue for wrongfully withheld benefits. For example, an auto liability insurance policy may extend coverage to permissive users as additional insureds.

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A designated beneficiary of an insurance contract has the right to sue for both policy benefits and extra-contractual damages if benefits are wrongfully withheld. This can include a spouse or family member, but only if they are specifically named or have a direct connection to the policy.

If a member of a class for whose benefit the contract was made has a direct connection to the policy, they may also have standing to sue. However, someone not a party to the contract has no right to sue, even if they have suffered emotional distress.

In some cases, a spouse or family member may be able to sue for damages if the insurer breaches an independent duty it owes to them, such as in the case of intentional infliction of emotional distress.

20+ Years Experience

If you're dealing with an insurance company that's not acting in good faith, it's essential to know that you have options. Over 20 years of experience in New York City has shown that insurance companies can be held accountable for their actions.

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We've seen firsthand how insurance companies can deny claims, leaving individuals and families to deal with the consequences. If you've been denied a claim, don't hesitate to act quickly to see if the insurance company is acting in bad faith.

Acting quickly is crucial because it allows you to gather evidence and present a strong case in court. With the right assistance, you can obtain compensation for damages caused by the insurance company's refusal to cover treatment.

Our team has helped clients across New York City and the surrounding areas gather evidence to present insurance bad faith claims in court. We've seen the difference that experience and expertise can make in obtaining the maximum compensation you're entitled to.

If you or a loved one is in need of legal assistance in dealing with insurance bad faith claims, don't hesitate to contact our team today at (646) 681-7055.

Insurer's Duty to Policyholders

Insurers in New York must consider the interests of their policyholders at least as much as they consider their own interests. This means they must give equal consideration to the rights of their policyholders.

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An insurer's decision to deny a claim must be evaluated as of the time the decision was made, not based on subsequent events or court rulings. They cannot rely on hindsight to justify their coverage decision.

An insurer acts in bad faith when they selectively rely on information from the records of an insured to deny coverage, while ignoring evidence that supports providing coverage. This is a clear indication of an insurer wrongfully considering their own interests over the interests of the insured.

An insurer must provide evidence that they gave as much consideration to the insured's interests in receiving coverage as they gave to their own interest in denying coverage. This is essential to avoid a finding of bad faith.

Insurers must consider the interests of their insureds at least as much as they consider their own interests, and give equal consideration to the rights of their policyholders. This is a fundamental principle in insurance law.

Types of Claims and Determinants

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In New York, insurance bad faith claims can be brought against insurance companies in either first- or third-party liability claims. First-party suits occur when a policyholder brings a claim against an insurance company for the wrongful conduct exhibited by the company.

To determine whether insurance bad faith claims are valid, courts in New York use various factors, including whether proper investigations and claim evaluations took place, whether a timely negotiation or failure to negotiate took place, and whether an insurance company adequately and diligently investigates the claim and the surrounding circumstances.

Insurance companies can be held liable for excessive judgment amounts rendered against a consumer if they fail to properly investigate the claim and the surrounding circumstances. They must also communicate with the consumer to settle a claim and discuss what contributions they are willing to pay in a settlement.

The following factors are used to determine whether an insurance company acted in bad faith:

  • Proper investigations and claim evaluations took place.
  • A timely negotiation or failure to negotiate took place.
  • Inability to foresee a verdict that exceeds the policy limits.
  • Failure to inform the consumer of a settlement negotiation.
  • Attempt to obtain a contribution to a settlement from the consumer.
  • Belief in non-coverage.
  • Comparison of financial risks.
  • The consumer's conduct.

Claim Assignment

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In the context of a third-party claim, it is possible to assign a bad faith claim under certain circumstances.

Assignment allows the third-party claimant to obtain more than the policy limits from the insurer.

An assignment is most typically done in connection with a failure by an insurer to defend and indemnify an insured for third-party liability.

The insured's claims for emotional distress damages and punitive damages are not assignable, as they are purely personal tort claims.

An assignment allows the third-party claimant to sue the insurer for more than the policy limits, whereas without the assignment, a third-party can only sue the insurer for the amount of the judgment as a third-party beneficiary of those liability policies.

Claims Determinants

Proper investigations and claim evaluations are crucial in determining whether insurance bad faith claims are valid. Insurance companies must investigate the facts and circumstances of each claim to determine what they are liable for and what damages the consumer faced.

Brooklyn Bridge, New York
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A timely negotiation or failure to negotiate is also a key factor. The court will evaluate whether an insurance company negotiated a settlement amount with a consumer in a timely fashion and if they received a reasonable demand from the consumer.

Insurance companies must be able to foresee a verdict that exceeds the policy limits. If they fail to do so, they can still be found to have acted in bad faith.

Here are the key factors in determining bad faith claims in New York:

  • Proper investigations and claim evaluations took place.
  • A timely negotiation or failure to negotiate took place.
  • The insurance company was unable to foresee a verdict that exceeds the policy limits.
  • The insurance company failed to inform the consumer of a settlement negotiation.
  • The insurance company attempted to obtain a contribution to a settlement from the consumer.
  • The insurance company believed in non-coverage.
  • The consumer's conduct was taken into account.

Ultimately, the court will evaluate all these factors to determine whether an insurance company acted in bad faith.

Policy Language in Games

Policy Language in Games can be tricky to navigate. Insurance companies often use technical terms to their advantage, but courts will interpret ambiguities in favor of the consumer.

Courts can construe any ambiguity in an adhesion contract in favor of the consumer. This means you'll have more negotiating power if you can make a credible threat of a bad-faith lawsuit against the insurance company.

Insurance companies typically do the opposite, but a court has the final say.

Types of Claims and Determinants

Empire State Building, New York
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Insurance companies in New York use various factors to determine whether insurance bad faith claims are valid. These include proper investigations and claim evaluations, timely negotiation or failure to negotiate, and inability to foresee a verdict that exceeds policy limits.

A key factor in determining bad faith claims is the consumer's conduct. If the consumer played a major part in delaying or interrupting settlement negotiations, especially by misrepresenting details to their claim, the court will take this into account.

Insurance companies must also compare the financial risks of a claim, evaluating the potential for damages and the financial burden each party may be exposed to. This helps determine whether an insurance company has acted in bad faith.

The insurance company's incentives are often adverse to the consumer's, as seen in the differing incentives between insurance adjusters and lawyers. Insurance adjusters work to minimize payouts, while lawyers work on a contingency fee basis, where their fees equal a percentage of the amount won.

Top view of scattered paper squares, laptop, and scissors forming the word 'NO', implying rejection or denial.
Credit: pexels.com, Top view of scattered paper squares, laptop, and scissors forming the word 'NO', implying rejection or denial.

Lowballing tactics, where an insurance company offers a ridiculously low settlement, are a common abuse of a dominant bargaining position. Consumers should be aware of this tactic and not accept low offers without considering their true value.

Non-economic damages, such as pain and suffering, typically make up more than half of the value of a personal injury claim. Insurance companies may undervalue these damages, so it's essential for consumers to understand their worth.

A key aspect of New York's "pure" comparative negligence system is that consumers can lose a portion of their damages if they share fault for their injuries or accident. The insurance company may try to exploit this rule to their advantage, so consumers should be aware of their potential liability.

James Hoeger-Bergnaum

Senior Assigning Editor

James Hoeger-Bergnaum is an experienced Assigning Editor with a proven track record of delivering high-quality content. With a keen eye for detail and a passion for storytelling, James has curated articles that captivate and inform readers. His expertise spans a wide range of subjects, including in-depth explorations of the New York financial landscape.

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