Insurance Claim Assistance for Life's Unexpected Events

Life's unexpected events can be unpredictable and overwhelming, but having the right support can make all the difference. According to statistics, the average person experiences two to three unexpected events per year, such as car accidents or home damage.

Insurance claim assistance is a vital resource that can help navigate these situations. It's essential to have a clear understanding of the process and what to expect. The claims process typically takes 30-60 days to complete, depending on the complexity of the claim.

Having a dedicated claims specialist assigned to your case can significantly streamline the process. They can provide personalized guidance and support, helping you to stay on track and ensure that your claim is processed efficiently.

Filing an insurance claim can be a straightforward process if you have the right information. You'll need to provide basic details, such as contact and insurance information for everyone involved, photos of vehicle damage, and where and when the incident took place.

To report your auto claim, you should do so if you, your passengers, or others are injured, or if you cause damage to someone's vehicle or property. You should also report your claim if your vehicle or another involved vehicle is undrivable and/or is at a storage yard.

You can file a claim 24 hours a day, seven days a week online with an automated digital experience. Just follow the on-screen directions and you'll be on your way to filing an auto or property claim.

Here's a list of the information you'll need to have when filing your car insurance claim:

Filing an insurance claim can be a bit of a process, but most claims follow basic steps from start to finish. Every claim is different, but that's what makes each one unique.

You'll likely start by reporting the incident to your insurance company, which can be done online, over the phone, or in person. Most claims follow basic steps from start to finish.

Your insurance company will then send an adjuster to assess the damage or situation, which can take some time.

The adjuster will gather information and evidence to support your claim, which may include photos, witness statements, and repair estimates.

After the adjuster has finished their assessment, you can expect to receive a decision on your claim, which may include a settlement or further investigation.

If you're involved in an auto accident or incident, it's best to tell your insurance company and start the auto insurance claim process as soon as possible.

You should report your auto claim especially when you, your passengers, or others are injured, or when you cause damage to someone's vehicle or property.

If none of these points apply, consider how much your insurance deductible is and what your coverage limits are. Depending on the repair estimate, you're responsible to cover the vehicle damages up to your deductible.

Here are some scenarios where you should definitely file a claim:

For property insurance claims, it's a good idea to file a claim whenever an accident occurs resulting in bodily injury or property damage that will likely exceed your deductible.

You can track your claim online in real-time, and it's surprisingly easy. Mercury's online platform allows you to see the status of your claim, including the claim status, contact info for your claims rep and repair shop, and a list of policy coverages and limits at the time of loss.

You can also see your repair estimate, the repair or inspection status of your vehicle, the total loss status of your vehicle, and an overview of payments. This way, you can stay on top of your claim and know exactly where things stand.

Mercury's online platform is user-friendly, and you can even send a message to your claims rep directly from the website. This is a huge time-saver, and it's one less thing to worry about when dealing with an insurance claim.

Here's what you can expect to see when you track your claim online: