
Liberty Mutual offers a range of commercial auto insurance coverage options to businesses of all sizes.
Their commercial auto insurance policies can be customized to fit the specific needs of your business, including liability coverage, collision coverage, and comprehensive coverage.
Liberty Mutual's commercial auto insurance also offers additional features such as roadside assistance and rental car coverage.
Their policies can be tailored to meet the needs of companies with multiple drivers and vehicles.
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Types of Coverage
Liberty Mutual offers a range of commercial insurance policies to suit various business needs.
General Liability coverage pays claims where you're responsible for injuries or property damage to a third party. This type of policy is essential for businesses that interact with customers or the public.
Liberty Mutual's Professional Liability policy covers claims stating that you gave errant advice or didn't perform your job to professional standards. This type of policy is crucial for businesses that provide expert advice or services.
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A Business Owners Policy (BOP) combines General Liability with Commercial Property for a comprehensive commercial insurance policy. This type of policy provides a one-stop-shop for businesses that need both types of coverage.
Workers' Compensation pays medical expenses and lost wages to employees who are hurt on the job. This type of policy is mandatory for most businesses with employees.
Commercial Auto coverage starts with liability protection and can also include comprehensive and collision coverage. This type of policy is essential for businesses that use vehicles for work purposes.
Here are the main types of commercial insurance policies offered by Liberty Mutual:
- General Liability
- Professional Liability
- Business Owners Policy (BOP)
- Workers' Compensation
- Commercial Auto
Fleet Insurance Coverage
Fleet insurance coverage is a must-have for businesses that rely on vehicles to operate. Liberty Mutual offers comprehensive commercial auto insurance options to meet the basic needs of fleet owners.
Most states require bodily injury coverage, which covers medical costs, funeral expenses, and loss of income if someone in your fleet gets into an accident and another party is hurt or killed. Bodily injury liability is an essential coverage for commercial trucking companies.
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Property damage liability is also mandatory in most states, covering the costs of damage to third-party property if you are at-fault for an accident. Collision coverage is a smart investment for trucking fleets, covering the cost of repair if a truck is damaged in an accident.
Comprehensive coverage is another great investment for commercial trucking fleets, covering damages or loss caused by unforeseen events like natural disasters, fires, theft, or vandalism. Medical payments, also known as personal injury protection (PIP), cover medical care for drivers and their passengers if they are injured in an accident.
Uninsured or underinsured coverage is also available to cover the cost of damages if you are in an accident with a driver who doesn’t have enough (or any) coverage. An estimated 1 in 8 motorists in the U.S. doesn’t have auto insurance, making this coverage essential.
Here are the essential coverages that a commercial auto insurance policy from Liberty Mutual should include:
- Bodily injury liability
- Property damage liability
- Collision coverage
- Comprehensive coverage
- Medical payments (PIP)
- Uninsured or underinsured coverage
Lines of Coverage
Liberty Mutual offers a range of commercial insurance policies that can help protect your business from various risks.
They have a top-notch claims department that can handle a wide variety of claims, including those related to general liability and professional liability.
General Liability is a type of policy that pays claims where you're responsible for injuries or property damage to a third party.
Professional Liability, on the other hand, covers claims stating that you gave errant advice or didn't perform your job to professional standards.
A Business Owners Policy (BOP) combines general liability with commercial property for a comprehensive commercial insurance policy.
Workers' Compensation pays medical expenses and lost wages to employees who are hurt on the job.
Commercial Auto covers vehicles used for business purposes, starting with liability protection and can also include comprehensive and collision coverage.
Here are the main types of commercial insurance policies offered by Liberty Mutual:
- General Liability
- Professional Liability
- Business Owners Policy (BOP)
- Workers' Compensation
- Commercial Auto
Managing Risks
Accidents involving commercial vehicles can be costly, with significant expenses for repairs, medical bills, and legal fees following a major incident.
Our commercial auto solutions can provide coverage for liability, physical damage, bodily injury, uninsured motorists, and more.
With Liberty Mutual's comprehensive business solutions, you can minimize losses and get back on the road quickly.
Solutions for Complex Risks
Managing complex risks is a significant challenge for businesses with commercial vehicles. Accidents can be costly, with expenses including repairs, medical bills, and legal fees.
Each accident can be a major setback, causing significant losses and disrupting business operations. Companies need to minimize these losses to stay on the road quickly.
Liberty Mutual offers commercial auto solutions that provide coverage for liability, physical damage, bodily injury, and uninsured motorists. This comprehensive coverage helps protect businesses from financial losses.
The company has partnered with Tivly to provide tailored business solutions, ensuring that the information provided is subject to Tivly's specific terms and conditions and privacy policy.
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Telematics and Managing Commercial Auto Risks: 3 Steps
Managing commercial auto risks can be a complex task, but with the right approach, you can minimize potential losses.
Fraud Protection is a crucial aspect to consider when managing commercial auto risks. It's essential to have a system in place to detect and prevent fraudulent claims.
Liberty Mutual Insurance Company or its affiliates or subsidiaries provide coverage and insurance for commercial auto risks. They clearly state which insurer will underwrite the policy, so you know exactly who to turn to in case of a claim. Some policies may be placed with a surplus lines insurer, which may have different coverage and requirements.
To manage commercial auto risks effectively, consider the following three steps:
1. Fraud ProtectionInvestor RelationsCorporate SustainabilityMember InformationPrivacy PolicySecurity PolicyTax Compliance (FATCA)Terms & ConditionsWeb Accessibility PolicyWorkers Compensation
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Claims and Maintenance
Managing claims and maintenance for your commercial auto fleet can be a daunting task. Our commercial auto solutions are designed to mitigate and protect against risks, helping your business stay on the road.
Crowded roads, distracted driving, and rising repair costs are just a few of the challenges you face. With our team of auto liability claims professionals, you can rest assured that your business is in good hands. They have expertise in both commercial and personal auto coverage, and are prepared to resolve claims from low to high complexity.
Our auto liability claims team uses advanced analytics to review legal bills, ensuring that your business gets the most out of its claims process. They also have access to an extensive counsel panel for litigation management, and can work with you to shorten evaluation time using general damages and medical pricing tools. Additionally, they can facilitate virtual appraisals and get your vehicles back in operation quickly through our guaranteed repair network of shops.
Improved Claims Management
Our auto liability claims team is experienced and equipped to help manage losses and downtime, so your business and drivers can move forward quickly.
They have expertise in both commercial and personal auto coverage, and are prepared to resolve claims of all complexity levels.
General damages and medical pricing tools are used to help shorten evaluation time, making the process more efficient.
An extensive counsel panel is available for litigation management, ensuring that your company's interests are represented effectively.
Virtual appraisals and access to a guaranteed repair network of shops allow your company to quickly get vehicles back in operation.
Advanced analytics are used to review legal bills, helping to identify areas for cost savings and improvement.
These specialized insights, advanced technical tools, ongoing training, and in-depth knowledge of state-specific regulations empower our claims professionals to do their best work for you.
Fleet Maintenance
Fleet Maintenance is a crucial aspect of keeping your commercial auto exposures and costs under control. Managing a fleet of vehicles can be challenging, especially with crowded roads and a shortage of skilled commercial drivers.
Trends like rising repair costs and distracted driving make it difficult to maintain a fleet. Repair costs can add up quickly, making it essential to implement a regular maintenance schedule.
Crowded roads can lead to accidents and increased wear and tear on vehicles. Regular maintenance can help mitigate these risks and prevent costly repairs down the line.
A well-planned maintenance schedule can help protect against rising repair costs and keep your fleet moving. By staying on top of maintenance, you can ensure your vehicles are in good working condition and reduce the risk of accidents.
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Insurance Options
Liberty Mutual offers a range of insurance options to protect your commercial auto insurance needs. Bodily injury coverage is a must-have in most states, covering medical costs, funeral expenses, and loss of income for parties involved in an accident.
Most states require property damage liability coverage, which covers damage to third-party property if you're at-fault for an accident. Collision coverage is also a smart investment, covering repair costs for damaged trucks, whether parked or at-fault for an accident.
Comprehensive coverage is another optional but great investment, covering damages or loss caused by unforeseen events like natural disasters, fires, theft, or vandalism. Here are the essential coverages to consider:
- Bodily injury coverage
- Property damage liability
- Collision coverage
- Comprehensive coverage
- Medical payments (PIP)
- Uninsured or underinsured coverage
Remember, you can customize your insurance plan to fit your unique needs and mitigate risks specific to your business.
Commercial Truck Insurance
Commercial truck insurance is a specialized product offered by Liberty Mutual that provides coverage options for trucking fleets and commercial vehicles. This type of insurance is designed to meet the unique needs of fleet owners who operate within a specific radius.
Liberty Mutual's Motor Cargo product is a great option for smaller fleets with less than 50 vehicles that operate within a 500-mile radius. It was introduced in 2022 to better serve an underserved market.
The Motor Cargo product simplifies insurance coverage for last mile delivery operations and offers specialized coverage that addresses their needs and risks. This is a game-changer for small business owners and gig workers who require affordable and tailored coverage.
Some of the coverages included in the Motor Cargo product are trailer coverage, electronics coverage, refrigeration breakdown coverage, fraud coverage, contract penalty coverage, and expediting expenses coverage.
Here are some of the key coverages included in the Motor Cargo product:
- Trailer coverage
- Electronics coverage, which includes onboard and off-board equipment used for tracking, communication and navigating
- Refrigeration breakdown
- Fraud coverage
- Contract penalty coverage
- Expediting expenses coverage
Liberty Mutual's commercial auto coverage and Motor Cargo products can help fleet owners mitigate risks and choose the coverage that best suits their needs and budget. A Liberty Mutual agent can provide more information on Motor Cargo coverage.
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Insurance Review

Liberty Mutual is a great option for businesses in the construction industry, as it has a large appetite for serving this type of industry.
It offers the main types of commercial insurance needed by small-to-mid-sized businesses, making it a one-stop-shop for their insurance needs.
Liberty Mutual's top-notch claims department is a major advantage, ensuring that policyholders get the support they need when filing a claim.
Its wide range of policy types and industries served make it a versatile choice for businesses looking for a reliable insurance provider.
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Costs and Ratings
Liberty Mutual's premiums for commercial auto insurance are influenced by factors such as your industry, revenues, payroll, and property owned.
Policy premiums can start as low as $250 for a baseline policy, but choosing higher liability limits will increase the cost.
A good AM Best rating suggests that a company is solvent and capable of handling its claims. Liberty Mutual Group has an A rating from AM Best, which is the third-highest rating a company can receive.
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Premium Costs
Policy premiums can be affected by various factors, including the industry you're in, your revenues, and property owned.
Choosing a higher liability limit will increase your premium costs.
Liberty Mutual's baseline policy for general liability and a BOP starts at $250.
Premium costs are contingent on several factors, making it essential to understand what affects your policy's price.
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Am Best Ratings
AM Best Ratings provide a third-party assessment of an insurance carrier's financial stability. A good rating from AM Best is a strong indicator that a company can handle its claims effectively.
Liberty Mutual Group has received an A rating from AM Best, the third-highest rating achievable. This suggests that the company is solvent and capable of managing its claims.
The outlook for Liberty Mutual's AM Best rating remains stable, which is a positive sign for policyholders.
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Insurance Process
Liberty Mutual has a large appetite for businesses in the construction industry, which is a significant sector for commercial auto insurance.
The insurance process with Liberty Mutual is straightforward and efficient, allowing you to get back to running your business quickly.
Liberty Mutual offers the main types of commercial insurance needed by small-to-mid-sized businesses, including commercial auto insurance.
Their top-notch claims department is designed to handle claims quickly and effectively, minimizing downtime for your business.
As a business owner, you can expect a personalized approach from Liberty Mutual, tailoring their insurance solutions to meet your specific needs.
Company Reputation
Liberty Mutual's reputation is a mixed bag. Online reviews on Trustpilot are overwhelmingly negative, with only 4% of 78 reviews giving the company a five-star rating.
Upset customers have complained about claims practices that don't accurately reflect the losses they've incurred.
Liberty Mutual has an A+ rating with the Better Business Bureau, which is a positive sign. However, it's worth noting that they fielded over 1,090 complaints.
The company seems to take customer complaints seriously and addresses each one, attempting to rectify the situation where possible.
State-Specific Insurance
Liberty Mutual understands that every business is unique, which is why they take the time to learn about your business and tailor their insurance coverages to meet your specific needs.
They have expertise throughout their organization, from risk control to underwriting to claims, which helps them understand and know your specific industry.
Frequently Asked Questions
Is commercial auto insurance more expensive?
Yes, commercial auto insurance is generally more expensive than personal auto insurance due to higher coverage limits and risk exposure. This increased cost is a result of the added protection and liability coverage required for commercial vehicles.
Who is cheaper, Geico or Liberty Mutual?
Geico is generally cheaper than Liberty Mutual, with policies costing 30% less on average. If you're looking for affordable car insurance, Geico is a good option to consider.
What is the Liberty Mutual car commercial?
The Liberty Mutual car commercial features a humorous skit with Chief Doug, highlighting the company's promise to only charge customers for what they need. The commercial emphasizes the potential to save hundreds on car insurance with Liberty Mutual.
Sources
- https://business.libertymutual.com/commercial-solutions/commercial-auto-and-fleet/
- https://www.truckinginsurance.org/commercial-truck-insurance-companies/liberty-mutual/
- https://tivly.com/liberty-mutual-business-insurance-review
- https://mullerinsurance.com/insurance-companies/liberty-mutual-insurance
- https://business.libertymutual.com/commercial-solutions/programs/
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