Safe Auto Insurance Company Review and Coverage

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Safe Auto Insurance offers a range of coverage options to fit different needs and budgets. Their policies can be customized to include additional features like roadside assistance and rental car coverage.

One notable aspect of Safe Auto Insurance is their focus on providing affordable coverage to high-risk drivers. This includes those with poor credit or a history of accidents.

Safe Auto Insurance also offers a variety of payment options to make it easier for customers to manage their insurance costs. This includes monthly payments and a payment plan that allows for automatic payments.

Their website and customer service team are available to help customers with questions and concerns about their policies.

Company Overview

Safe Auto Insurance Company is a subsidiary of Safe Auto Insurance Company, Inc., a leading provider of non-standard auto insurance in the United States.

Founded in 1993, Safe Auto has been serving policyholders for over 25 years, offering affordable insurance options to drivers who may not qualify for traditional auto insurance.

With over 1,000 agents and a network of over 100 insurance companies, Safe Auto has established itself as a reputable and reliable choice for those in need of auto insurance.

History

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SafeAuto was founded in 1993 in Columbus, Ohio, and initially specialized in providing auto insurance to those who needed state-minimum coverage.

The company started out on Goodale Boulevard and has since grown to become a leader in direct-to-consumer minimum-limit insurance across 20 states.

SafeAuto was acquired by All State via National General on June 1, 2021.

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About

We're a team of passionate individuals who are dedicated to making a difference in people's lives through innovative solutions. Our company was founded in 2010 by a group of entrepreneurs who saw an opportunity to bring about positive change.

We're headquartered in a state-of-the-art facility that's equipped with the latest technology and tools, allowing us to stay ahead of the curve and deliver exceptional results.

Our mission is to empower individuals and communities to reach their full potential by providing access to education, healthcare, and economic opportunities.

We've made significant strides in reducing our carbon footprint by implementing sustainable practices and investing in renewable energy sources.

Our team is comprised of experts from various fields, including technology, finance, and social impact, who work together to drive meaningful change.

Companies' Affiliations

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SafeAuto has formed partnerships with various companies to offer a range of insurance products.

Dairyland is one such partner, providing affordable motorcycle insurance options.

Millennial Specialty Insurance and Spinnaker Insurance, Century-National, and Cypress Property and Casualty Insurance are also affiliated with SafeAuto, offering renters insurance.

Hippo is another partner, specializing in homeowners insurance.

SafeAuto has also collaborated with CoverWallet, Liberty Mutual, CNA, Starr, Guard, Hamilton, Markel, Employers, Travelers, Progressive, Hiscox, and Atlas for commercial business insurance.

Augeo Benefits is partnered with SafeAuto for health insurance, limited medical insurance, dental, accident, critical illness, supplemental insurance, and life insurance.

Additionally, SafeAuto offers disability insurance through Allstate.

Features and Services

Safe Auto Insurance Company offers a range of features and services to meet the unique needs of its customers. Their customer service team is available 24/7 to assist with claims, billing, and other questions.

They also provide a variety of discounts, including a good student discount and a multi-car discount, to help customers save money on their premiums.

One of the standout features of Safe Auto Insurance is their claims process, which is designed to be fast and hassle-free. They have a dedicated claims team that works to get customers back on the road as quickly as possible.

Roadside Assistance

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Roadside Assistance is a coverage option that SafeAuto offers for your auto insurance policy. This service can be a lifesaver if you're stranded on the side of the road.

With Roadside Assistance, towing services will be paid for, so you can get your car to a repair shop quickly. This can save you a lot of time and hassle.

Certain repair costs will also be covered, so you can get back on the road as soon as possible.

What Extra Perks Are Available?

If you're looking to make the claims process a bit smoother, SafeAuto's got you covered. They offer same-day pay, which means your claims money is deposited directly into your bank account on the same day your claim is approved.

Their 24-7 claims help is also a big plus, giving you access to assistance any time of day or night.

Claims and Coverage

Safe Auto Insurance Company offers a range of standard coverage options, including liability protection, collision/comprehensive damage, and personal injury protection. These coverages can provide financial protection in the event of an accident.

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Liability protection is a must-have, paying for damages and injuries when you're at fault in an accident. Safe Auto's liability limits are relatively low, but it's still a crucial coverage to have.

Safe Auto also offers collision and comprehensive damage coverage, which can help repair or replace your vehicle if it's damaged in an accident. Additionally, their personal injury protection coverage can cover medical expenses and other losses if you or a passenger is injured in an accident.

Here are some of the coverage options available from Safe Auto:

  • Liability Coverage
  • Collision Coverage
  • Comprehensive Coverage
  • Uninsured Motorist Coverages
  • Personal Injury Protection (PIP) coverage
  • Medical Payments (Med Pay) Coverage
  • High Risk Coverage
  • SR-22 Coverage
  • Bodily injury liability
  • Property damage liability

Note that some of these coverage options may have varying costs depending on the state you live in, such as the monthly premiums listed below:

Claims Process

To start the claims process with SafeAuto, you can call them at 800-723-3288.

You'll need to provide some basic information, such as the date, time, and location of the accident, as well as the year, make, and model of all involved vehicles.

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The names, addresses, and phone numbers of all involved drivers and passengers, including any injured parties, should also be provided.

If you have any insurance information from the other parties involved, be sure to share that as well.

A brief summary of how the accident occurred will also be helpful in the claims process.

After reporting your claim, a claims professional will assess the incident and provide an estimate of damages.

Once the investigation confirms that SafeAuto can and will cover the damages, they will issue the payment.

You can choose to have your vehicle repaired at your own facility or let SafeAuto Select find you a nearby and reliable repair shop.

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What Coverage Does It Offer?

SafeAuto offers a range of coverage options, including liability protection, collision/comprehensive damage, personal injury protection, and accidental death benefit.

Liability protection pays when you're at fault for an accident that results in property damage or bodily harm, and SafeAuto sticks to low maximum limits.

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Collision/comprehensive damage pays for damage caused to your car if you hit another car or object, but it also covers fire, flooding, hail, theft, or vandalism.

Personal injury protection covers the cost of doctors, hospitalization, or even funerals if you or a passenger is injured or killed, no matter who is at fault in the accident.

Accidental death benefit pays a flat amount to your loved ones if you die due to injuries from a car accident within 90 days of the accident.

For motorcycle insurance, SafeAuto offers coverage options such as bodily injury, collision, comprehensive, guest passenger, medical expense, rental reimbursement, and roadside assistance.

In terms of state-specific coverage, SafeAuto offers different options in various states, including liability coverage, collision coverage, comprehensive coverage, uninsured motorist coverages, and personal injury protection (PIP) coverage.

Here's a breakdown of SafeAuto's coverage options by state:

Pricing and Discounts

Safe Auto Insurance Company offers a range of discounts to help you save on your car insurance premiums. You can get a discount for being a good student, with grades that are above average.

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Some discounts are available for certain types of drivers, such as homeowners who are considered to be more financially stable. Safe Auto also offers a discount for defensive driving, which can help lower your premium.

Here are some specific discounts you can look forward to:

Your age and driving record can also affect your premium. According to Safe Auto's pricing, a 21-year-old good driver can expect to pay around $155 per month, while a 45-year-old good driver can expect to pay around $81 per month.

Discounts

Discounts can make a big difference in your car insurance premiums. You can get a discount for being a good student, with some states offering a discount for students with good grades.

SafeAuto offers a homeowner discount, which can be a nice perk if you own your home. This discount is likely due to the fact that homeowners are considered more financially stable than renters.

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Some discounts are tied to your driving habits, like the defensive driving discount. If you've completed a defensive driving course, you might be eligible for this discount.

You can also get a discount for having a home and multiple vehicles insured with SafeAuto. This can be a cost-effective option for families with multiple drivers and cars.

Here are some discounts offered by SafeAuto:

You can also get a discount for paying your premiums in full upfront, which can be a good option if you can afford it.

Get Cheapest Quotes

To get the cheapest quotes for your car, start by visiting the SafeAuto homepage and entering your zip code. You can then choose to get a quote and add your vehicle information or enter your VIN to save time.

SafeAuto lets you buy coverage online, making it easy to get a quote and purchase a policy. You can also call 800-723-3288 to speak with a representative if you'd rather apply for coverage over the phone.

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According to SafeAuto's pricing, drivers under 21 can expect to pay around $210 per month for good drivers, while drivers with an at-fault ticket can expect to pay around $325 per month. Here's a breakdown of SafeAuto's pricing for different age groups and ticket profiles:

The average monthly premium for full coverage with SafeAuto is around $156.

Cost for Teen Drivers

If you're a parent of a teen driver, you're probably wondering how much insurance will cost. SafeAuto charges for teen drivers based on a series of factors, including car model/make and year, address, and age.

Each teen driver is rated individually, so the cost can vary. The best way to find out the cost is to get a personalized quote.

SafeAuto's pricing system takes into account the unique circumstances of each driver, so it's difficult to estimate a specific cost without getting a quote.

Reviews and Ratings

Safe Auto Insurance Company has received mixed reviews and ratings from various sources. They have an A+ rating from the Better Business Bureau (BBB) itself, despite having over 126 customer complaints on the BBB website.

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The BBB website also features negative reviews from customers, with more than 25 people leaving poor remarks about the company's claims and billing department, as well as its customer service.

Consumer ratings and reviews can be unreliable, as customers often only rate a product or service if they want to rant or rave. This means you might want to take aggregated scores with a grain of salt.

Safe Auto's rating on the 2020 National Association of Insurance Commissioners (NAIC) complaint index is 2.66, which is higher than the national average rating of 1.00.

Here are some of the ratings and reviews from different sources:

Note that Safe Auto is not rated by J.D. Power, which can be a concern for drivers who want to understand customer satisfaction ratings.

Mobile App and Technology

Safe Auto Insurance Company has thoughtfully designed its mobile app to make managing your insurance policy a breeze. You can easily pay your insurance premiums on the go, which is super convenient.

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The app also lets you view your insurance ID cards or policies, so you can access all the necessary information at your fingertips. This is especially helpful if you're on the road and need to prove your insurance coverage.

You can also use the app to call customer service, which is great if you have any questions or concerns about your policy. Plus, the app includes a "Name Your Car" tool, which allows you to personalize your insurance experience.

Here are some key features of the Safe Auto Mobile App:

  • Pay your insurance premiums
  • View your insurance ID cards or policies
  • Call customer service
  • Use the “Name Your Car” tool

You can download the app for iPhone or Android, making it easily accessible to most smartphone users.

Insurance Options

Safe Auto Insurance Company offers a variety of insurance options to fit different needs and budgets.

You can choose from a range of coverage levels, including liability, collision, and comprehensive coverage, to ensure you're protected in case of an accident or other damage.

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For drivers with poor credit, Safe Auto offers a special "Credit Score" discount that can help lower premiums.

Safe Auto also offers a "Good Student" discount for students with a GPA of 3.0 or higher.

Safe Auto's insurance options are designed to be flexible and affordable, making it easier for drivers to get the coverage they need without breaking the bank.

By choosing the right coverage level and taking advantage of available discounts, you can save money on your insurance premiums and get the protection you need.

Pros and Cons

SafeAuto car insurance has its pros and cons. Here are some of the key advantages and disadvantages to consider.

One of the main benefits of SafeAuto is that it supports high-risk drivers, offering a saving grace for those who have been in multiple accidents, have a low credit score, or have had a DUI violation.

The company also offers flexible payment options, allowing you to pay upfront for the lowest overall cost, or put down money and spread the rest of your payments in two or five installments.

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Additionally, SafeAuto accepts money transfers, making it easier to stay current on your bills.

On the other hand, SafeAuto receives its fair share of customer service complaints, which is often typical of high-risk insurers.

The company's basic coverage options may not provide the level of protection you need, and you won't find many options to boost your car insurance protection.

Furthermore, SafeAuto does not offer bundling discounts, so you won't see savings for buying all your policies from them.

It's also worth noting that you won't be able to file claims online with SafeAuto, and will instead need to call the claims line to begin reporting your claim.

Here's a summary of the pros and cons of SafeAuto car insurance:

Frequently Asked Questions

What is safe auto insurance called now?

Direct Auto is the new name for SafeAuto insurance. You can find more information about the transition and what it means for your policy on our website.

Is SafeAuto owned by Allstate?

No, SafeAuto is not directly owned by Allstate, but it will be folded into Allstate's subsidiary National General Holdings as a result of Allstate's acquisition of National General.

What is the most trusted car insurance company?

There isn't a single most trusted car insurance company, but top options include Safeco, Travelers, and USAA for personalized coverage and perks. Consider your needs and compare rates to find the best fit.

Virgil Wuckert

Senior Writer

Virgil Wuckert is a seasoned writer with a keen eye for detail and a passion for storytelling. With a background in insurance and construction, he brings a unique perspective to his writing, tackling complex topics with clarity and precision. His articles have covered a range of categories, including insurance adjuster and roof damage assessment, where he has demonstrated his ability to break down complex concepts into accessible language.

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