In the world of finance, compliance is key, and a KYC background check is a crucial step in ensuring that businesses and individuals are who they say they are.
A KYC background check is a process that verifies the identity of customers and assesses their risk level.
This process involves gathering information about a customer's identity, including their name, date of birth, and address.
To comply with regulations, businesses must collect and verify this information, which is often done through government-issued documents and databases.
According to regulations, a customer's risk level is determined by their behavior, transaction history, and other factors.
Businesses must also have a system in place to monitor and update customer information regularly.
Why KYC Background Check Is Important
KYC background checks are crucial to prevent and identify money laundering, terrorism financing, and other illegal corruption schemes.
Banks must comply with KYC regulations and anti-money laundering regulations to limit fraud, as non-compliance can result in heavy penalties.
In the U.S., Europe, the Middle East, and the Asia Pacific, a cumulated $26 billion in fines have been levied for non-compliance with AML, KYC, and sanctions fines in the past ten years (2008-2018).
Stricter KYC/CDD processes are helping to stop criminals from laundering between $1.6 to $4 trillion annually, which is 2 to 5% of global GDP.
The Financial Crimes Enforcement Network (FinCEN) is in charge of KYC and anti-money laundering (AML) regulations to promote transparency and knowing who you're getting into business with.
Companies that don't verify customer identity risk being used for illegal activities, so it's good practice to do KYC checks, including checking and verifying customer identity, assessing customer risk, monitoring transactions, and performing customer due diligence and enhanced due diligence checks.
KYC Process and Requirements
The KYC process is a crucial step in preventing money laundering, terrorism financing, and other financial crimes. It involves verifying a customer's identity and assessing their risk level.
To comply with KYC regulations, banks and financial institutions must collect and verify customer information, including identification documents and proof of address. This can be done through various methods, such as face verification, document verification, and biometric verification.
In the US, Europe, the Middle East, and the Asia Pacific, a cumulative $26 billion in fines have been levied for non-compliance with AML, KYC, and sanctions fines over the past ten years (2008-2018).
A robust Customer Identification Program (CIP) is essential for delivering regulatory compliance and preventing fraudulent activities. This involves verifying a customer's identity and assessing their risk level.
The KYC process typically includes:
- Verifying a customer's identity through documents, including a national ID document with a document reader and advanced document verification software
- Assessing the customer's risk level through due diligence and risk assessment
- Ongoing monitoring and record-keeping of customer transactions
There are three levels of due diligence:
- Simplified Due Diligence (SDD) for low-risk customers
- Basic Customer Due Diligence (CDD) for standard customers
- Enhanced Due Diligence (EDD) for high-risk customers
In the US, the Financial Crimes Enforcement Network (FinCEN) requires financial institutions to comply with the Customer Due Diligence (CDD) final rule, which outlines how to verify and identify customers.
To ensure effective KYC procedures, it's essential to:
- Verify a customer's identity through documents and biometric checks
- Assess their risk level through due diligence and risk assessment
- Ongoing monitoring and record-keeping of customer transactions
Anti-Money Laundering and Compliance
The Anti-Money Laundering Directive in Europe entered into force in June 2017 with new rules to help financial entities protect against money laundering and financing terrorism.
The fourth Anti-Money Laundering (AMLD4) directive introduced a new set of rules, and the fifth AML directive (AMLD5), effective as of 10 January 2020, brought even more challenges for financial institutions.
To minimize risk, financial institutions must improve their understanding of customers, beneficial owners of legal entities, and their financial dealings. Stricter Customer Due Diligence (CDD) is also required, along with controlling customer identity and sharing data with central administration.
Financial institutions must implement the AML directive within two years, as mandated by the EU.
The ultimate goal of KYC compliance is to prevent money laundering and financing terrorism, and failing to meet KYC compliance can result in significant fines, with over $21 billion in fines imposed on financial institutions worldwide since 2000.
To achieve KYC compliance, financial institutions can leverage technology, such as Ping Identity, which can help integrate multiple IAM solutions via one seamless AI-based platform.
Customer Identification Procedures (CIP) is a key component of KYC, aimed at verifying a customer's identity. This involves collecting official documentation, such as passports, driver's licenses, and business registries.
The minimum requirements for CIP include:
- Name
- Date of birth
- Address (residential or business, if available; if not, APO or FPO)
- Identification number, such as a taxpayer ID number, passport number, alien identification card number, or other government-issued identifying number.
Payment service providers may require more information, depending on their risk mitigation strategy and the type of merchant applying.
Verification Methods and Tools
Digital ID verification processes enable banks to automatically capture customer demographic data, which can be integrated into enterprise systems like CRM to streamline the customer onboarding process.
A digital ID verification process typically involves verifying that an identity document is genuine and may include additional biometric checks such as facial or fingerprint checks.
For instance, a financial institution may use more than one type of identification, incorporating biometrics like fingerprint or facial recognition to further increase security.
Businesses can also use third-party identity verification tools and services to help streamline the KYC process.
Ideally, a financial institution will use trusted sources for identity verification, such as government-issued identification, voter ID, passport, driver's license, employee ID, professional certification card, or official/notarized correspondence.
To verify a customer's identity, a financial institution must obtain four pieces of verified ID, including the customer's legal name, date of birth, address, and some sort of identification number.
The CIP mandates that any individual conducting financial transactions needs to have their identity verified, and the minimum requirements to open an individual financial account are clearly delimited in the CIP.
These requirements include name, date of birth, address, and identification number, and the institution must verify the identity of the account holder "within a reasonable time" using procedures such as documents, non-documentary methods, or a combination of both.
Payment service providers may require more information depending on their risk mitigation strategy and the type of merchant applying, including a credit background check, business name, and, where applicable, merchant MCC and previous termination status.
Here are some common verification methods and tools used in the KYC process:
- Digital ID verification
- Biometric checks (facial or fingerprint recognition)
- Government-issued identification
- Voter ID
- Passport
- Driver's license
- Employee ID
- Professional certification card
- Official/notarized correspondence
- Credit background check
- Business name
- Merchant MCC and previous termination status
Ongoing Monitoring and Security
Ongoing monitoring is a crucial step in maintaining security and trust in customer relationships. It's not just about checking your customer once, but having a program to monitor them on an ongoing basis.
Depending on the customer and your risk mitigation strategy, some other factors to monitor may include spikes in activities, out of area or unusual cross-border activities, inclusion of people on sanction lists, and adverse media mentions. If the account activity is deemed unusual, you may need to file a Suspicious Activity Report (SAR).
Periodical reviews of the account and the associated risk are also considered best practices. This includes checking if the account record is up-to-date, if the type and amount of transactions match the stated purpose of the account, and if the risk-level is appropriate for the type and amount of transactions.
Transaction monitoring can help raise flags when a merchant's processing becomes unusual, including sudden increases in chargebacks, sharp changes in transaction number or volume, and uncommon transactions, such as international ones.
Merchant monitoring is a more proactive review that involves persistently and regularly monitoring a merchant after onboarding. Using automated tools and sometimes human analysis and machine learning, merchant monitoring solutions look at merchant details, website content, and other data points to continually assess merchant risk.
Financial institutions should create a living profile for the new customer and update it regularly with new information. Continue watching their transactions for unusual activity – implementing automated monitoring systems can help with this.
Here are some factors to consider when conducting ongoing monitoring:
- Spikes in activities
- Out of area or unusual cross-border activities
- Inclusion of people on sanction lists
- Adverse media mentions
- Sudden increases in chargebacks
- Sharp changes in transaction number or volume
- Uncommon transactions, such as international ones
Compliance and Regulations
The Customer Identification Program (CIP) is a critical component of KYC compliance, and it's mandated by law in the U.S. under the Patriot Act.
To comply with the CIP, financial institutions must verify a customer's identity by collecting and verifying certain information, including name, date of birth, address, and identification number.
The CIP requires a risk assessment, both at the institutional level and at the level of procedures for each account, to determine the exact level of risk and policy for that risk level.
Here are the minimum requirements to open an individual financial account:
- Name
- Date of birth
- Address
- Identification number
Financial institutions must also verify the identity of the account holder "within a reasonable time", using procedures that may include documents, non-documentary methods, or a combination of both.
Laws Around the World
Regulatory policies can differ based on geographical location and jurisdiction. In the United States, requirements are established under the Patriot Act and the Bank Secrecy Act.
The European Union lays out comprehensive KYC requirements in the Fifth and Sixth Anti-Money Laundering Directives. This includes strict regulations for financial institutions.
In the United Kingdom, KYC is legally mandated for businesses under the Proceeds of Crime Act and the Money Laundering Regulations. These regulations are in addition to the EU's directives.
Compliance requirements grow more diverse as you expand your scope to Asia, Oceania, and South America. The specific type of verification required varies from country to country.
Financial businesses must stay informed on the KYC requirements of every region they operate within to avoid non-compliance. This can be complicated due to the differences in regulations.
Compliance Checklist
To ensure you're meeting the necessary requirements, it's essential to follow a compliance checklist. The Customer Identification Program (CIP) mandates that institutions verify a customer's identity, which includes obtaining four pieces of verified ID: legal name, date of birth, address, and identification number.
In the US, the CIP requires institutions to obtain government-issued identification, such as a passport or driver's license. This is a critical element in a successful CIP.
To verify a customer's address, you can use a recent utility bill or bank statement. This is one of the best practices for CIP.
Here are the minimum requirements to open an individual financial account:
- Name
- Date of birth
- Address
- Identification number
Payment service providers may require more information, such as a credit background check, business name, and merchant MCC and previous termination status, depending on their risk mitigation strategy and the type of merchant applying.
A robust CIP helps deliver regulatory compliance and prevent fraudulent activities. It's crucial to have a risk assessment, both at the institutional level and at the level of procedures for each account.
By following these guidelines and best practices, you can ensure that your institution is meeting the necessary requirements for CIP and staying compliant with regulations.
Compliance Tools and Services
Financial institutions have been hit with more than $21 billion in fines since the year 2000 for failing to meet regional AML regulations.
Using the right compliance tools can help prevent these costly fines.
Ping Identity is a platform that can help businesses achieve KYC compliance by integrating multiple IAM solutions via one seamless AI-based platform.
This platform offers a range of features, including identity verification and MFA, threat protection, and data governance.
By leveraging Ping Identity, businesses can deliver secure customer and employee experiences in an ever-changing digital world.
Best Practices and Tips
Ongoing monitoring is a crucial step in KYC programs, looking for financial criminals who may try to hide their activity after onboarding.
Verifying the identity and history of a new customer should not be where KYC ends, as financial criminals can find ways to hide their activity for onboarding before using their new account for laundering money.
Financial institutions should create a living profile for the new customer and update it regularly with new information.
Automated monitoring systems can help with this, reducing the attention required from employees and allowing them to focus on more complex tasks.
Periodically, financial institutions should conduct reviews and audits of their customers to make sure nothing has been missed.
Establishing clear KYC policies and documented procedures is essential for ensuring compliance with anti-money laundering regulations.
Employees should be trained using these procedures and kept abreast of compliance requirements so that they are fully informed.
Automated systems and third-party tools can help reduce the friction involved in KYC, particularly during the ongoing monitoring stage.
Technology-based KYC adds a layer of digital security to help verify and protect the identity and activity of financial customers.
Methods like multi-factor authentication, biometric-based authentication, and document authentication can be used to enhance digital verification.
Digital verification allows financial institutions to scale their KYC programs as required and adapt to regional regulatory requirements.
Identity Verification and Proofing
Identity verification is a crucial part of the KYC background check process. It ensures that a new customer has a legitimate identity and source of funds.
Financial institutions must obtain four pieces of verified ID from customers, including their legal name, date of birth, address, and identification number. These documents can include photo ID, voter ID, passport, driver's license, employee ID, professional certification card, or official/notarized correspondence.
Identity verification procedures can be either digital or non-documentary. Digital methods include comparing the information provided by the customer with consumer reporting agencies or public databases. Non-documentary methods involve verifying the customer's identity through documents, such as government-issued identification.
A robust Customer Identification Program (CIP) helps deliver regulatory compliance and prevent fraudulent activities. CIP requires financial institutions to verify customer identity "within a reasonable time" and maintain records of transactions and information obtained through Customer Due Diligence measures.
To verify customer identity, institutions may use a combination of methods, including biometric checks like fingerprint or facial recognition. They may also use third-party identity verification tools and services to streamline the KYC process.
Here are some common methods of verifying customer identity:
- Photo ID
- Voter ID
- Passport
- Driver's license
- Employee ID
- Professional certification card
- Official/notarized correspondence
Digital identity checking methods, such as video verification or biometric authentication, can also be used to streamline the KYC process and enhance the customer experience.
What Is KYC and How Does It Work
KYC, or Know Your Customer, is a critical function that helps assess customer risk and comply with Anti-Money Laundering (AML) laws. It's a legal requirement that financial institutions must follow to avoid fines, sanctions, and reputational damage.
In simple terms, KYC involves verifying a customer's identity, understanding their financial activities, and assessing the risk they pose. This process helps protect organizations from fraud and losses resulting from illegal funds and transactions.
KYC is not just about verifying customer identity, it also involves understanding the nature of their activities. This means ensuring that the source of the customer's funds is legitimate, which is a primary goal of KYC.
To create an effective KYC program, financial institutions need to consider the following elements:
- Establish customer identity
- Understand the nature of the customer's activities
- Assess money laundering risks associated with that customer
Here's a breakdown of the KYC process:
In some cases, KYC can be done electronically, especially in countries like India where 99.9% of the adult population has a digital identity. This electronic KYC, or eKYC, uses Aadhaar authentication to verify customer identity and can even be done via mobile.
Frequently Asked Questions
How to pass a KYC check?
To pass a KYC check, you'll need to complete an ID check, selfie check, and proof of address check by uploading required documents and taking a photo. Follow our step-by-step guide to ensure a smooth and successful KYC verification process.
Sources
- https://www.thalesgroup.com/en/markets/digital-identity-and-security/banking-payment/issuance/id-verification/know-your-customer
- https://www.trulioo.com/blog/kyc
- https://www.pingidentity.com/en/resources/blog/post/know-your-customer.html
- https://www.certa.ai/resources/kyc-verification
- https://www.legitscript.com/fraud-risk-and-prevention/know-your-customer/
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