
Infrastructure asset management is a systematic approach to managing and maintaining physical assets such as roads, bridges, and buildings. This approach helps to ensure that assets are used efficiently and effectively, reducing costs and improving safety.
Effective asset management involves identifying and prioritizing maintenance and repairs, which can help to prevent costly breakdowns and extend the lifespan of assets. For example, regular inspections and maintenance can help to prevent potholes from forming on roads.
A well-planned asset management strategy can also help to reduce the financial and environmental impact of asset failure. According to a study, the average cost of repairing a failed water main is around $100,000, while the average cost of replacing a failed bridge is around $1 million.
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Planning and Preparation
Planning and Preparation is a crucial step in infrastructure asset management. It involves identifying asset needs and considering the organization's strategic objectives.
Careful planning ensures that the right assets are selected for the right purpose. This includes planning for future maintenance and replacement needs.
A cost-benefit analysis and feasibility studies are essential components of the planning stage. This helps organizations make informed decisions about their assets.
Budgeting and planning tools, such as OpenGov, can project which activities will maximize the life of high-value assets and estimate the associated costs. This enables organizations to adjust their plans by timeline, budget, and condition goals.
Scenario Builder is a feature within OpenGov that allows users to create data-driven budgeting plans for various asset types, including pavement networks and water utilities. This tool is available as an add-on with OpenGov Asset Management.
Proper planning also involves determining life cycle costs and selecting the best way to manage these assets. This ensures that assets are maintained and replaced in a way that aligns with the organization's goals and objectives.
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Asset Lifecycle
An asset's lifecycle typically spans 20 to 30 years, with an average of 25 years.
Maintenance and repairs become increasingly important as an asset ages, with the cost of maintenance often exceeding the initial purchase price.
Regular maintenance can extend an asset's lifespan by up to 10 years, saving owners a significant amount of money in the long run.
Construction or Acquisition
In the construction or acquisition stage, the organization builds or acquires the asset, implementing the design plans and specifications from the previous phase.
This stage is a crucial point in the asset lifecycle, as it determines whether the asset will meet the organization's needs and specifications.
The organization must carefully test the asset to ensure it meets design specifications, which can involve a range of activities such as quality control checks and functional testing.
By doing so, the organization can identify and address any issues early on, preventing costly delays and rework down the line.
Renewal/Replacement
As assets reach the end of their life, they can become less effective or even obsolete. Eventually, every asset will need to be renewed or replaced.
Renewing an asset involves major repairs or refurbishment to extend its useful life, which is a cost-effective option compared to replacing it entirely. Assets can be renewed multiple times before they reach the end of their life.
Replacing an asset requires safely dismantling and disposing of the old asset, which is a crucial step to prevent environmental harm and ensure a smooth transition to the new asset.
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Simplify Stormwater Maintenance
Maintaining stormwater assets is a critical part of the asset lifecycle. It's an ongoing process that includes scheduled preventive maintenance to keep the asset running efficiently and effectively.
Scheduled preventive maintenance is essential to prevent unexpected issues from arising. This can include tasks such as inspecting and cleaning culverts, as well as performing routine checks on stormwater management systems.
Quickly capturing regulatory data is also a key aspect of stormwater maintenance. This can be done using software that safely stores and makes inspection and maintenance history easily accessible.
With the right tools, data and dashboards can be created to help decision-makers and community members understand stormwater maintenance needs. This can include inventorying culverts, managing work, and tracking resources.
By streamlining stormwater maintenance, teams can save time and effort. For example, assigning tasks to crews can be done quickly and easily, freeing up time for more important tasks.
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Infrastructure Asset Management
Infrastructure asset management is a comprehensive approach to managing infrastructure assets, ensuring they are accessible, resilient, and sustainable. This approach is essential for achieving the Sustainable Development Goals and their targets.
The United Nations, through its Department of Economic and Social Affairs, has published a handbook on managing infrastructure assets for sustainable development, which offers a flexible step-by-step diagnostic methodology. This handbook is a valuable resource for local and national governments.
The Institute of Infrastructure Asset Management (IIAM) defines infrastructure asset management as a process that includes the definition of a Standard of Service (SoS) and a whole-life cost approach to managing the asset. This process is critical for ensuring that infrastructure assets are operating safely and efficiently.
Key components of infrastructure asset management include:
- Definition of a Standard of Service
- Establishment of a whole-life cost approach to managing the asset
- Elaboration of an Asset Management Plan
By adopting a systematic and proactive approach to infrastructure asset management, governments can ensure the sustainability of their infrastructure assets and make data-driven decisions to optimize their asset management strategies.
Design and Procurement
Designing an infrastructure asset is a crucial step in the IAM lifecycle. This involves creating detailed designs and specifications to ensure the asset meets its intended purpose.
Determining all necessary materials and resources is essential to the design process. This includes everything from the type of materials to be used to the equipment and tools required for construction.
Locating these resources and developing detailed cost estimates is also a critical part of the design and procurement process. This helps to identify potential cost savings and ensure the project stays within budget.
Creating a comprehensive plan for the procurement of necessary resources is vital to the success of the project. This includes identifying potential suppliers and vendors, and developing a strategy for managing the procurement process.
Developing detailed cost estimates helps to identify potential cost savings and ensure the project stays within budget. It also allows for more accurate forecasting and planning.
The design and procurement process should be done in collaboration with stakeholders and experts to ensure that all aspects of the asset are properly considered. This includes input from engineers, architects, and other professionals involved in the project.
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4. Operation
The operation phase is where the asset is used for its intended purpose. Regular asset monitoring is crucial to ensure the asset is performing as expected throughout its lifespan.
As organizations move into the operation phase, they should conduct regular asset monitoring to catch any issues before they become major problems. This helps prevent costly repairs and downtime.
Developing a comprehensive asset management plan is key to a successful operation phase. This plan should outline business objectives, asset inventory, and maintenance goals.
Here are some key components of a comprehensive asset management plan:
- Define a clear asset management strategy
- Establish an asset management team
- Create and implement policies and procedures
- Perform regular asset audits
- Implement preventive maintenance
- Monitor usage and performance
- Track and report asset information
- Establish a budget
- Train employees on asset management best practices
By following these steps, organizations can ensure their assets are running smoothly and efficiently, which is critical for achieving operational goals.
Maintenance and Upgrades
Maintenance and Upgrades are crucial for extending the lifespan of your assets. Regular maintenance is an ongoing process that includes scheduled preventive maintenance to keep the asset running efficiently and effectively.
Preventive maintenance helps identify potential issues before they become major problems, saving you time and money in the long run. This can be done through regular checks and maintenance schedules.
Reactive maintenance is also essential to repair any issues that arise unexpectedly, ensuring your assets continue to function properly. Upgrades and improvements can also be made to enhance asset performance or extend its lifespan.
By implementing a systematic and organized approach to maintenance and upgrades, you can ensure your assets are properly maintained, costs are kept to a minimum, and assets are used efficiently and effectively.
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IAM Use Cases
IAM plays a vital role in maintaining the integrity of infrastructure assets. It helps ensure that assets are properly maintained, and their condition is accurately documented.
Asset managers can use IAM to track the location and condition of assets in real-time, allowing for more efficient maintenance and repair. This reduces downtime and minimizes the risk of accidents.
IAM enables the creation of detailed records for each asset, including its history, maintenance schedule, and any notable issues. This information can be easily accessed and shared with relevant stakeholders.
Regular inspections and maintenance are crucial to extending the lifespan of infrastructure assets. IAM helps ensure that these tasks are completed on time and according to schedule.
The use of IAM has been shown to reduce maintenance costs by up to 30% and increase asset lifespan by up to 25%.
IIAM Approach
The IIAM approach to infrastructure asset management is a comprehensive framework that emphasizes the importance of a Standard of Service (SoS) in defining how an asset will perform in objective and measurable terms.
A Standard of Service is a critical component of the IIAM approach, as it helps ensure that assets are performing at an acceptable level and meeting the needs of the organization.
The SoS includes the definition of a "minimum condition grade", which is established by considering the consequences of a failure of the infrastructure asset.
This approach is particularly useful in transportation consultancy, where the Institute of Infrastructure Asset Management (IIAM) works to promote the same issues and collaborates with other organizations.
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The key components of "Infrastructure Asset Management" are:
- Definition of a Standard of Service
- Establishment of a whole-life cost approach to managing the asset
- Elaboration of an Asset Management Plan
By focusing on these key components, organizations can ensure that their assets are properly managed and maintained, resulting in improved efficiency and reduced costs.
Maximize Your Maps
OpenGov seamlessly integrates with ArcGIS, allowing you to access and manage asset data from either platform.
With OpenGov, you can edit and add to your asset inventories from either OpenGov or ArcGIS, and any updates appear in both systems automatically.
You can enter notes, attach photos, and schedule follow-up tasks from the field, streamlining your asset management process.
This integration enables you to make data-driven decisions and optimize your asset management strategies with OpenGov's comprehensive solution.
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Public Works Efficiency Management
Public Works Efficiency Management is crucial for cities and towns to function smoothly. It involves tracking and managing assets, infrastructure, and resources to ensure optimal performance and minimize waste. By implementing a comprehensive asset management plan, public works departments can make data-driven decisions and optimize their asset management strategies.
Developing an asset management plan is the first step in achieving public works efficiency. This plan should define business objectives, asset inventory, and maintenance goals, as well as asset tracking and reporting processes. It's essential to establish clear policies and procedures that govern the use of assets and ensure best asset management practices are followed.
Regular asset audits are also vital to ensure assets are being used properly and all documentation is up-to-date. This can be done by establishing an asset management team responsible for the implementation of the asset management plan. The team should also perform regular inspections and maintenance to ensure assets are in peak condition.
Here are some key steps to improve public works efficiency:
- Develop a comprehensive asset management plan
- Utilize asset management software
- Establish an asset management team
- Establish policies and procedures
- Perform regular asset audits
- Implement preventive maintenance
- Monitor usage and performance
- Track and report asset information
- Establish a budget
- Train employees on asset management
Tools and Systems
GIS systems are a powerful tool for infrastructure asset management, allowing for the control and management of all assets and land-focused activities. They enable the standardization of data and interoperability, making it possible to reuse, coordinate, and share information efficiently.
A GIS-centric public asset management system, like ESRI, can help remove traditional silos of structured municipal functions, serving citizens more effectively. This type of system considers the importance of public assets and their interconnectedness, making it easier to manage assets and land-focused work activities.
GE Smallworld and ESRI are among the GISs in use for infrastructure management in the USA, providing users with the capability to reuse and share information effectively.
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GIS System
A GIS system is a powerful tool for managing public assets. It allows for the control and management of all assets and land-focused activities, making it easier to reuse, coordinate, and share information.
Public Asset Management is the term that considers the importance of public assets affecting other public assets and work activities. This includes various points of citizen interaction and sources of revenue for municipal governments.
The versatility and functionality of a GIS system enable it to standardize data and allow interoperability. This makes it possible to share information in an efficient and effective manner.
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GE Smallworld and ESRI are examples of GISs in use for infrastructure management in the USA. An ESRI GIS platform combined with public asset management helps remove traditional silos of structured municipal functions.
The GIS system also helps to integrate physical hard assets with soft assets, such as permits, licenses, and code enforcement. This integration is crucial for providing better services to citizens.
Integrating with ArcGIS is a key feature of GIS systems. This allows for seamless updates to asset inventories from either OpenGov or ArcGIS, making it easier to manage assets in the field.
By using a GIS system, organizations can optimize asset utilization and get the most out of their assets. This leads to improved efficiency and better use of resources.
Tips to Improve for Operational Goals
To improve infrastructure asset management and achieve operational goals, it's essential to develop a comprehensive asset management plan. This plan should outline business objectives, asset inventory and maintenance goals, and asset tracking and reporting processes.
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Regular asset audits are crucial to ensure assets are being used properly and that all documentation is up-to-date. This involves performing thorough inspections to identify any issues or areas for improvement.
Utilizing asset management software can help organizations accurately track and monitor their assets. This technology can provide valuable insights into asset performance and help identify potential problems before they become major issues.
Establishing an asset management team is also vital to implementing an effective asset management plan. This team should be responsible for overseeing the plan's implementation and ensuring that all policies and procedures are followed.
Implementing preventive maintenance plans can help ensure assets are regularly inspected and maintained in peak condition. This can help reduce downtime and extend the lifespan of assets.
Monitoring asset usage and performance is critical to ensuring assets are functioning properly and being used as intended. This involves tracking key performance indicators (KPIs) and making adjustments as needed.
Here are some key tips to improve infrastructure asset management:
- Develop a comprehensive asset management plan
- Utilize asset management software
- Establish an asset management team
- Establish policies and procedures
- Perform regular asset audits
- Implement preventive maintenance
- Monitor usage and performance
- Track and report asset information
- Establish a budget
- Train employees on asset management
Data
Data is the backbone of effective infrastructure asset management. Accurate data collection and storage are essential for making informed decisions about asset investments and maintenance.
Collecting and storing data on asset locations, maintenance records, and costs is crucial for asset management. This data helps organizations understand the current state of their assets and their expected performance.
A database is a valuable tool for storing and analyzing data that informs asset management decisions. By leveraging technology, organizations can ensure that assets are accurately tracked and monitored.
Regular asset audits are necessary to ensure that assets are being used properly and that all documentation is up-to-date. This involves tracking and reporting asset information to maintain accurate asset records.
Here are some key data management practices to consider:
- Collect and store accurate data on asset locations, maintenance records, and costs.
- Create databases to store and analyze data that informs asset management decisions.
- Track and report asset information to maintain accurate asset records.
By implementing these data management practices, organizations can make informed decisions about their assets and improve their overall asset management strategy.
Benefits and Efficiency
Infrastructure asset management (IAM) is a strategic approach to managing physical assets and infrastructure. It helps organizations make better decisions based on accurate, up-to-date information about their assets.
IAM can help organizations optimize asset utilization, allowing them to get the most out of their assets. This can lead to improved efficiency and reduced waste.
By monitoring and controlling assets, IAM can help organizations reduce costs associated with asset maintenance and replacement. In fact, cost savings is one of the key benefits of IAM.
IAM helps organizations make better decisions about their assets. It provides the data and information needed to understand the current state of assets, their expected performance, and their potential impact on operations.
Here are some of the key benefits of IAM:
- Improved efficiency
- Cost savings
- Improved decision-making
- Improved compliance
By implementing IAM, organizations can gain a comprehensive view of their assets and infrastructure, allowing them to make better decisions, save costs, and manage risks.
Best Practices for Improvement
Implementing a comprehensive asset management plan is key to effective infrastructure asset management. This plan should outline business objectives, asset inventory and maintenance goals, and asset tracking and reporting processes.
Recent developments, such as the Governmental Accounting Standards Board Statement No. 34, require state and local entities to report all infrastructure assets, not just those financed by user fees. This helps determine an agency's overall infrastructure asset inventory and timely assessment of physical condition.
Developing a centralized data repository is crucial for integrated asset management. This allows for systemization and coordination of work processes, reducing the need for re-interpreting, transforming, and re-entering data into different software tools.
Utilizing asset management software can ensure assets are accurately tracked and monitored. However, many municipalities still operate in isolated silos of information, making it difficult to share or exchange information with other tools.
To improve infrastructure asset management, it's essential to establish an asset management team responsible for implementing the asset management plan. This team should be trained on asset management best practices and familiar with policies and procedures.
Performing regular asset audits ensures assets are being used properly and all documentation is up to date. Implementing preventive maintenance plans also helps ensure assets are regularly inspected and maintained in peak condition.
Here are some key steps to improve infrastructure asset management:
- Develop a comprehensive asset management plan
- Utilize asset management software
- Establish an asset management team
- Establish policies and procedures
- Perform regular asset audits
- Implement preventive maintenance
- Monitor usage and performance
- Track and report asset information
- Establish a budget
- Train employees on asset management
Country-Specific
The United Nations is working with governments worldwide to adopt a more proactive approach in managing their infrastructure assets. This approach aims to ensure the accessibility, resilience, and sustainability of infrastructure assets.
More than 90 percent of the Sustainable Development Goals and their targets hinge upon sound infrastructure asset management. This highlights the importance of effective infrastructure management in achieving development goals.
The UN has published a handbook, "Managing Infrastructure Assets for Sustainable Development", which offers a flexible step-by-step diagnostic methodology. This guide applies to traditional infrastructure, publicly owned land, and equipment operation and maintenance.
United Nations Approach
The United Nations Approach is a game-changer for countries looking to improve their infrastructure management. The UN Department of Economic and Social Affairs, UN Capital Development Fund, and UN Office for Project Services are working together to promote a more proactive approach to infrastructure asset management.
More than 90 percent of the Sustainable Development Goals and their targets rely on sound infrastructure asset management, highlighting its importance. This approach aims to ensure the accessibility, resilience, and sustainability of infrastructure assets.

The UN has published a handbook called "Managing Infrastructure Assets for Sustainable Development" to guide local and national governments. This handbook offers a flexible step-by-step diagnostic methodology with advice, exercises, and examples.
The handbook is focused on anticipating risks and preparing for future challenges. It applies to traditional infrastructure, publicly owned land, and equipment operation and maintenance.
The UN has also created a Massive Open Online Course (MOOC) on Infrastructure Asset Management for Sustainable Development. This course provides in-depth instruction and complements the knowledge acquired from the handbook.
Australia
In Australia, most local governments are required to develop an asset management plan for major asset classes. This plan ensures that the needed services from infrastructure are provided in an affordable and sustainable manner.
The Australian Infrastructure Financial Management Manual, published in 2009 and updated in 2015, provides guidelines for aligning financial and non-financial aspects of asset management.
United States
The United States has a complex infrastructure system, with decades of capital investment in roads, water treatment facilities, and electric transmission lines. The country's aging capital stock and shrinking federal appropriations have created mounting challenges for sustaining this infrastructure.

After World War II, the federal government began setting criteria and procedures for architects and engineers to comply with on federal construction and related projects. This led to a large bureaucratic machine administering infrastructure projects through Design-Bid-Build and debt financing methods.
The push for dual-track strategies like Design-Build and Build-Operate-Transfer has helped maintain public facilities by separating design and construction from operations and maintenance. However, the government's focus on start-up capital expenses for constructing public assets has left maintenance funding in the shadows.
State and local statutes have followed the federal government's lead, setting their own criteria and procedures for architects and engineers. This has created a fragmented approach to infrastructure management, with a lack of attention to operation and maintenance.
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Approaches and Methods
The United Nations and other organizations are working together to promote a more systemic and proactive approach to infrastructure asset management, which highlights the importance of sound infrastructure asset management in achieving the Sustainable Development Goals.
The UN has published a handbook, "Managing Infrastructure Assets for Sustainable Development", which offers a flexible step-by-step diagnostic methodology with advice, exercises, and examples for local and national governments.
This handbook focuses on anticipating risks and facing the challenges of the future, and it applies to traditional infrastructure, publicly owned land, and equipment operation and maintenance.
The UN also created a Massive Open Online Course (MOOC) on Infrastructure Asset Management for Sustainable Development, which provides in-depth instruction and complements knowledge acquired from the handbook.
The Institute of Infrastructure Asset Management (IIAM) approach to infrastructure asset management is based on the definition of a Standard of Service (SoS) that describes how an asset will perform in objective and measurable terms.
The IIAM approach includes the definition of a "minimum condition grade", which is established by considering the consequences of a failure of the infrastructure asset.
The key components of "Infrastructure Asset Management" are:
- Definition of a Standard of Service
- Establishment of a whole-life cost approach to managing the asset
- Elaboration of an Asset Management Plan
Leadership and Growth
Infrastructure asset management is critical for business growth, allowing organizations to reduce costs associated with maintenance and repair.
By implementing effective asset management practices, businesses can minimize downtime caused by asset breakdowns, freeing up resources to focus on areas that drive long-term growth.
Infrastructure asset management enables organizations to make more informed decisions about their physical assets, identifying areas of inefficiency and improving productivity.
Here are some key benefits of infrastructure asset management for leadership and growth:
- Reduced costs associated with replacing assets
- Minimized downtime caused by asset breakdowns
- Improved operational efficiency through informed decision-making
These benefits ultimately lead to increased profits and a higher return on investment (ROI), making infrastructure asset management a vital component of any business growth strategy.
What Is Leadership
Leadership is a crucial aspect of infrastructure asset management. It involves making informed decisions that balance financial, environmental, and social risks.
Leaders who excel in this area understand the importance of planning and budgeting for the management and operation of assets over their lifecycle. This includes assessing the current condition of the asset and determining its future needs.

Effective leaders also recognize the value of using a systematic approach to identify and manage risks associated with the asset and its environment. This includes understanding the economic, social, and environmental factors affecting the asset.
A key characteristic of successful leaders is their ability to develop and implement plans that minimize risks, maximize performance, and ensure cost-effectiveness. They also consider long-term sustainability objectives and how best to address them.
To achieve this, leaders should consider leveraging technology to improve the management of the asset. This includes using data analytics to improve decision-making and using information systems to coordinate activities across departments and agencies.
Here are some key strategies for leaders to keep in mind:
- Assess the current condition of the asset.
- Determine the asset's future needs.
- Develop a plan for the management and operation of the asset over its lifecycle.
Why Is Important for Growth?
Infrastructure asset management is a key factor in business growth. It ensures that physical assets are used efficiently and effectively, reducing costs and increasing profits.
By managing and tracking physical assets, businesses can reduce costs associated with maintenance and repair, as well as minimize downtime caused by asset breakdowns. This allows companies to focus their resources on areas that are more likely to result in long-term growth.
Here are the benefits of infrastructure asset management in a nutshell:
- Reduced costs associated with maintenance and repair
- Minimized downtime caused by asset breakdowns
- Improved operational efficiency
- Increased profits
With improved asset management practices, businesses can make more informed decisions about their physical assets, identify areas of inefficiency, and make improvements to increase productivity and reduce costs. This is a game-changer for companies looking to maximize their ROI.
Financial
Effective financial management is crucial for infrastructure asset management. This involves keeping costs to a minimum and allocating funds appropriately.
Identifying and mitigating risks associated with asset maintenance and replacement costs can help reduce financial burdens. By assessing and mitigating risks, organizations can make informed decisions about asset use, maintenance, and disposal.
Financial management ensures that funds are allocated to the most cost-effective assets. This helps organizations prioritize their spending and make the most of their budget.
Implementing best practices in financial management can lead to reduced costs and improved service delivery. By doing so, organizations can ensure that their infrastructure assets are used in the most cost-effective manner.
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Capacity Building
Capacity Building is crucial for professionals in the infrastructure asset management field. It ensures that individuals and organizations have the necessary knowledge and skills to excel in their roles.
The Certificate of Advanced Studies Managing Infrastructure Assets, CASMIA, is a great example of a capacity-building program. Launched in 2014 and funded by the Swiss federal Agency of Energy (SFOE), it's a unique program that operates by changing university institute hosts.
This program operates in 16 ECTS, which is a significant amount of educational content. It's designed to help the emerging MIA profession cope with cross-disciplinary content critically.
The program has already had two university hosts: ETH Zurich's IBI and the University of St. Gallen's HSG-ACA. This rotation of hosts ensures that the curriculum is reviewed and updated regularly.
The program's accreditation is also noteworthy. Since individuals in this field still outperform institutions in terms of quality of content, the program ensures the highest possible accreditation for an emerging profession.
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Frequently Asked Questions
What does an infrastructure asset manager do?
An infrastructure asset manager plans, develops, and maintains a program to manage public works infrastructure, including reviewing and recommending assets for management. Their goal is to ensure the efficient and effective use of infrastructure assets.
What is the infrastructure asset management approach?
Infrastructure asset management involves planning and maintaining physical assets to optimize utilization and efficiency. It aligns with organizational goals to ensure effective management of assets
What is an example of infrastructure asset management?
Infrastructure asset management involves managing and maintaining assets like roads, bridges, water supply systems, parks, and municipal facilities to ensure they are safe and functional. Effective IAM helps municipalities and public agencies optimize their assets and allocate resources efficiently.
Sources
- https://www.ibm.com/topics/infrastructure-asset-management
- https://en.wikipedia.org/wiki/Infrastructure_asset_management
- https://opengov.com/products/asset-management/infrastructure-asset-management-software/
- https://infraon.io/blog/infrastructure-asset-management/
- https://sitemap.com/articles/what-is-infrastructure-asset-management/
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