GCash Complete Guide for Mobile Wallet Users

GCash is a popular mobile wallet in the Philippines, and for good reason. It's convenient, secure, and widely accepted.

To get started with GCash, you'll need to download the GCash app and register for an account. You can do this by providing some basic personal information and a valid mobile number.

Once you're registered, you can fund your GCash account using various payment methods, including online banking, over-the-counter (OTC) deposit, and even cash in at participating merchants.

GCash offers a range of services, from mobile payments to online shopping and bill payments, making it a one-stop-shop for all your financial needs.

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GCash was launched in October 2004 as an SMS-based money transfer service to serve the majority of Filipinos who lacked access to formal banking services.

GCash's parent company, Mynt, made history as the Philippine's first double unicorn when it announced that it raised $300M in funding last November 2021 at a $2B valuation.

In 2012, GCash shifted from physical outlets to a digital cashless system by launching its mobile application.

GCash still widely used as a payment method for physical outlet and offline-related services in the Philippines, particularly retail and events, with an estimated 58 million active e-wallet users as of 2022.

GCash launched GCash Jr., a mobile application designed for users aged 7 to 17, in 2022.

GCash secured additional funding from Ayala Corporation and Mitsubishi UFJ Financial Group in August 2024, increasing its valuation to $5B.

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GCash offers a range of innovative services and features to enhance customer experience and security.

The company has introduced Online PaySafe, a security feature that directs customers to the GCash app during payment processes, using multi-factor authentication to reduce the risk of account takeovers and payment scams.

Users can also benefit from Send Money Protect, a service that insures transactions against scammers for up to 30 days for a small fee, in partnership with Chubb.

GCash's AI-powered capabilities are further enhanced by GScore AI, which calculates users' creditworthiness and loan eligibility based on their daily app usage.

GCash's buy now pay later feature is called GGives, and it allows you to enjoy flexible payment terms of six, nine, 12, 15, 18, or 24 months at varied interest rates.

To use GGives, you must be fully verified and maintain a good credit record with GCash. This ensures that you can take advantage of the flexible payment terms without any issues.

GCash is constantly expanding its services to make financial transactions more convenient, including partnerships with international companies to enhance financial transactions for Filipinos locally and abroad.

With GGives, you can enjoy flexible payment terms that fit your needs, making it easier to manage your finances and make payments on time.

Using QR codes for shopping is a convenient option, and GCash makes it easy. You can pay for your purchases at partner stores like SM Store, Ayala Malls, and Jollibee.

To use the GCash QR service, start by tapping the QR button on the GCash dashboard. Then, choose between scanning a QR code, uploading a QR code, or generating a QR code/barcode.

To initiate a payment, select the amount to pay and confirm your payment. You'll receive a text confirmation of your transaction once it's processed.

Here's a step-by-step guide to using the GCash QR service:

You can receive transfers from Transfast using GCash, and the process involves a step-by-step guide that includes additional details and fees.

To send money from BDO to GCash, you'll need to follow online prompts to enter the required details, which typically include the recipient's full name, GCash phone number, and reason for the payment.

If you're sending money from BDO, the transaction will be processed as an Instapay transaction, also known as a cash-in from a local bank.

You can also send money from Maya to GCash, and the process involves a step-by-step guide that includes additional details and fees.

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Transfers are an essential part of managing your finances, and GCash offers several convenient options for sending and receiving money.

If you want to send money from GCash to Maya, you can use the step-by-step guide provided by GCash, which includes additional details, fees, and more.

To send money from BDO to GCash, you'll need to process it as an Instapay transaction, which is a cash-in from a local bank. This type of payment will be reflected on GCash if you're setting up the transfer yourself.

You'll need to enter the full name of the recipient, the recipient's GCash phone number, and the reason for the payment when sending money from BDO to GCash. Any additional details required for your specific transfer will be notified on screen.

If you're sending money to your own GCash account through BPI, you can use the Cash in function in the GCash app, and all you'll need is the amount you want to top up, as long as your GCash and BPI accounts are already linked.

Sending money from Maya to GCash requires the recipient's GCash information, which is usually just the recipient name and phone number.

Here are the steps to send money from GCash to GCash:

With the Send to Many option, you can send money to up to 10 recipients and choose to split the amount equally or randomly.

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Receiving money from Transfast to your GCash wallet is a straightforward process. You can find a complete guide on our website, which includes additional details and fees.

To receive transfers from Transfast using GCash, follow these steps:

Receiving remittances on the GCash app is free of charge, so you don't have to worry about any additional fees.

Receiving with Revolut is a straightforward process, but it requires a few steps to get it right. You can receive transfers from Revolut using GCash.

To start, you'll need to have a Revolut account and a GCash account. Revolut is a popular digital banking service, and GCash is a mobile wallet service in the Philippines.

You can then link your GCash account to your Revolut account to enable transfers. This process is usually quick and easy, but it's essential to follow the correct steps to avoid any issues.

Keep in mind that there may be fees associated with receiving transfers from Revolut to GCash. It's a good idea to check the fees and exchange rates before making a transfer.

The process of receiving transfers from Revolut to GCash is outlined in a complete guide, which includes additional details and information.

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You can receive remittances via GCash completely free of charge.

To link your bank account to GCash, follow these steps:

You can also claim your remittance and send it straight to your GCash wallet by tapping Cash In on the GCash app dashboard and tapping the Global Partners tab.

Here are the steps to cash in via remittance:

BDO offers several different ways to send money, including Instapay transactions, which are processed as cash in from a local bank.

You can withdraw funds from GCash using the GCash Card, which can be used at ATMs nationwide and worldwide. This process involves no paperwork or lines, and you won't be charged a service fee.

Some billers, like Manila Water, Maynilad, and Meralco, don't charge an additional fee for GCash payments. However, others, like PLDT, Converge ICT, and Globe Billers, charge a fee of ₱7 each.

Here's a list of major billers and their corresponding GCash fees:

To cash over the counter (OTC) with GCash, you can visit any of the authorized partner branches listed below.

You can also check the GCash app for a complete list of authorized partners.

To start the process, visit any of these branches near you and go to the CliQQ kiosk, select GCash under e-money, and get the barcode. Then, pay at the cashier to load your GCash.

To cash in via a linked bank account, you'll need to link your bank account to GCash. This can be done by tapping Profile in the bottom right corner of the home page.

From there, tap My Linked Accounts and you'll see the options that you can link to your GCash. Tap the option you want and either input the card details or log in to your online bank account to authorize and complete the linking process.

Once you submit your details, you'll be redirected to your bank's verification page. Your bank will send you a one-time password (OTP) code via SMS. Input the OTP to proceed.

The process is straightforward and usually takes just a few minutes.

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You can manage your GCash account by adding money to your wallet, which can be done through various methods. You can transfer money from your bank account through the GCash app.

To transfer money from your bank account, you'll need to link your bank account to your GCash account. This can be done through the GCash app, making it a convenient option.

You can also load up your GCash wallet via over-the-counter transactions with partner outlets. This is a great option if you don't have access to the internet or prefer to do things in person.

Remittances are another way to load money onto your GCash wallet. This can be especially helpful if you're receiving money from abroad.

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With GCash, you can pay your bills in a snap. Freelancers can also use it to pay Pag-IBIG and SSS contributions and taxes.

Bill payment via GCash is posted in around three banking days. You can pay your credit card balances, utilities, and other bills using the GCash app.

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To pay your bills via GCash, follow these simple steps:

Some billers may charge a service fee. Here's a list of major billers and their corresponding GCash fees:

To send a payment from BDO to GCash, you'll need an eligible BDO account. Having a BDO digital banking set up, including an online PIN or phone biometrics, is a must for digital payments.

Your GCash account should be fully verified to avoid low incoming payment limits. For an unverified account, the limit is a mere 5,000 PHP, which might get returned to you if exceeded.

Verifying a GCash account is a breeze, requiring only an image of a government ID document like a passport or National ID.

Paying bills is one of the most convenient features of GCash. You can pay your credit card balances, utilities, and other bills in just a few taps.

Most GCash billers don't charge a service fee, but some do, so it's essential to check the fees before making a payment.

If you're a freelancer, you can also use GCash to pay Pag-IBIG and SSS contributions and taxes, making it a one-stop-shop for all your financial needs.

To pay bills via GCash, follow these simple steps: tap Bills from the GCash dashboard, choose the biller category, select the biller, fill out the amount to pay and account details, review the payment details, and confirm the transaction.

Here's a list of major billers and their corresponding GCash fees:

Your bill payment via GCash is usually posted in around three banking days, so you can enjoy the convenience of instant payments.

GCash has robust security measures to protect users' accounts and transactions. The app uses two-factor authentication to prevent unauthorized access.

You can reset your password or lock your account if you suspect someone has accessed your account. This can be done through the GCash app or by contacting the GCash support team.

GCash has a dedicated support team available 24/7 to assist with any issues or concerns. You can reach them through the app, email, or phone.

GCash is considering applying for a digital banking license in the Philippines. This decision is still under discussion, with concerns about stringent regulatory requirements potentially limiting its operations.

Currently, GCash operates under electronic money issuer and remittance agent licenses from the Bangko Sentral ng Pilipinas (BSP). The BSP recently lifted a moratorium on new digital banking licenses, opening up four new slots starting next year.

There are six digital banks operating in the country, with only two of them having reached profitability. These include Tonik Digital Bank, GoTyme Bank, Maya Bank, Overseas Filipino Bank, UNObank, and UnionDigital Bank.

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GCash has experienced multiple service interruptions in the past, lasting between one and eight hours. These interruptions were most notable during its surge of popularity from 2017 to 2020.

Users have reported issues with service downtime, which can be frustrating for those who rely on GCash for everyday transactions.

GCash has taken steps to address these issues, but it's essential for users to be aware of the potential for service interruptions.

In response to these issues, GCash has implemented measures to improve its service, but users should still be prepared for occasional downtime.