Confused.com Insurance Comparison and Savings

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People Discussing a Home Insurance Policy
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Confused.com allows you to compare insurance quotes from multiple providers in one place, saving you time and effort.

They offer a range of insurance products, including car, home, and travel insurance, so you can find the right coverage for your needs.

By using Confused.com, you can potentially save hundreds of pounds on your insurance premiums.

Their comparison tool is easy to use and takes just a few minutes to complete.

Insurance Comparison

Confused.com is a UK-based insurance comparison website that allows users to compare quotes from a wide range of insurance providers. It was founded in 2002 and has since become one of the most popular insurance comparison websites in the UK.

The website allows users to compare quotes for various types of insurance, including car insurance, home insurance, and life insurance. In fact, Confused.com compares quotes from over 120 insurance providers, making it a one-stop-shop for insurance needs.

Users can also read reviews and ratings from other customers to help make informed decisions about their insurance policies. This feature is particularly useful for users who are new to insurance or are looking for a specific type of policy.

Scam Insurance

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You've probably come across online reviews warning about scam insurance companies. Confused.com, a popular insurance comparison website, has had issues with scam companies on their panel.

Some customers have reported that certain insurance companies, like Sterling, cancel policies for no reason after taking payment. This can be frustrating and leave you feeling like you've been scammed.

Confused.com assures customers that all insurance companies on their panel are authorised by the Financial Conduct Authority. However, they also acknowledge that some customers have had negative experiences, like policy cancellations.

If you're concerned about scam insurance companies on Confused.com, you can contact their customer service team directly. They'll investigate the issue and try to resolve it promptly.

Only Comparison Site for Renewal Beat-Down

If you're looking for a comparison site that can help you beat your renewal price, you're in luck. Pretty impressed even though my renewal came back way cheaper this year, this was the only comparison site that was actually way cheaper than my renewal.

There's one comparison site that stands out from the rest. Only the comparison site was able to beat my renewal, and that's a big deal.

A unique perspective: Hannover Re

Customer Experiences

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Confused.com is committed to delivering the best experience for its customers. The company's CEO, Steve Dukes, believes that Geoff Bull's appointment will play a big part in achieving this goal.

Geoff Bull brings 20 years of experience in marketing and digital to the role, having previously worked with brands like John Lewis and More Than. He's looking forward to optimising and leveraging all marketing channels to deliver the best experience for customers.

Customers appreciate Confused.com's ease of use, with one reviewer praising the service for being "very easy" to use and change. Another reviewer noted that prices were competitive, which is a key benefit of using the service.

Reviews 4.3

Confused.com has received a rating of 4.3 out of 5 stars based on customer reviews.

Many customers have reported finding the website very easy to use, with one reviewer stating it's "very easy to change if need be and very easy to find a new provider."

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Some customers have expressed frustration with the reward system, noting that you can only claim a reward once on each type of insurance, and that this is not clearly stated in the small print.

Prices on Confused.com have been found to be competitive by several reviewers, with one customer appreciating the competitive prices they found.

Reps from Confused.com have been responsive to customer feedback, with one reviewer receiving a personalized response from Jess, a Confused.com Representative.

It's worth noting that some customers have been advised to go direct to the insurer and skip the middleman to avoid missing out on rewards.

Related reading: Bank One Mauritius

Contacted Me 3 Weeks Before Insurance

Contacted me 3 weeks before insurance, which is plenty of time to shop around with several companies for competitive prices. This allows you to compare quotes and find the best deal.

Being contacted in advance can also give you a chance to ask questions and clarify any concerns you may have about the insurance policy.

A good insurance company will take the time to explain the policy details and answer your questions, leaving you feeling confident and informed.

Focus on Customers

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A focus on customers is crucial for any business, and Confused.com is no exception. They're committed to providing the best possible experience for their customers.

Confused.com CEO Steve Dukes believes that Geoff Bull's appointment will play a big part in achieving this goal. Bull's diverse experience in marketing and digital will bring a fresh perspective to the team.

With 20 years of experience under his belt, Bull has worked with big brands like John Lewis and More Than. His expertise will help Confused.com stay ahead in a competitive market.

To deliver the best experience for their customers, Bull plans to optimize and leverage all marketing channels. This will help the brand achieve its purpose of saving customers money.

The appointment of Bull is a strategic move, coming on the heels of a new partnership between Confused.com and Leo Burnett. This partnership will work alongside the brand's existing agencies, The 10 Group and Zenith.

Comparison and Savings

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Using Confused.com can lead to significant savings on your insurance renewal. One user found that Confused.com was the only comparison site that beat their renewal price.

You'll have plenty of time to shop around with several companies for competitive prices, as Confused.com can contact you weeks before your insurance is due to renew. This allows you to make an informed decision and find the best deal.

In fact, one user paid less money by switching to Confused.com, even though they were already with the same company.

Comparison Quote Price ≠ Actual Insurance Price

Comparison quote prices can be misleading, as they don't always reflect the actual price you'll pay for insurance. Sara, a customer, was disappointed to find that the comparison quote price was not the price offered by the insurer when she tried to purchase a policy.

A comparison website like Confused.com doesn't control the prices you receive, they're calculated and returned by their panel of insurance providers. This means that the prices you see may not be the final price you'll pay.

Discover more: King Price Insurance

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Sara's experience was frustrating, but Confused.com took her complaint seriously and offered to investigate. They asked her to email them the prices she received and the name of the insurer in question.

On the other hand, some customers have had positive experiences with comparison websites. One customer was impressed that Confused.com returned a price that was lower than their renewal quote. This customer's experience highlights the potential for comparison websites to help you save money on insurance.

Have Paid Less by Going With…

Going with a comparison website can save you money. I've seen this firsthand with Confused.com, where a friend paid less for the same policy.

You can also save money by choosing a policy with lower premiums. For example, going with Confused.com resulted in lower costs for one person.

It's worth shopping around to find the best deals. By doing so, you can end up paying less for the same coverage.

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Company News and Focus

Credit: youtube.com, Confused.com CEO says you should compare comparison sites.

Confused.com has a strong focus on customers, with CEO Steve Dukes stating that the company continues to evolve to provide the best possible experience for customers.

The company has recently appointed Geoff Bull to a key role, bringing 20 years of experience in marketing and digital to the team. Bull's career spans working with brands such as John Lewis and More Than.

Bull is looking forward to working with the team to optimise and leverage all marketing channels to deliver the best experience for customers. This aligns with the company's purpose of saving customers money.

Confused.com has also partnered with Leo Burnett as its creative agency, and Bull will work alongside the brand's existing agencies, The 10 Group and Zenith.

The company's focus on customers will likely be a key factor in its future success, as it continues to evolve and improve its services.

Business and Sales

Confused.com has a strong business and sales strategy in place. They have a well-established online presence and a large customer base.

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Their business model is built around providing a wide range of insurance products, including car, home, and travel insurance.

They also offer a price comparison service, allowing customers to compare prices from multiple insurance providers.

This approach has helped them to attract a large customer base and generate significant revenue.

In 2020, Confused.com generated £145 million in revenue.

Frequently Asked Questions

How do I claim my free voucher from Confused?

To claim your free voucher, log in to your Confused.com account, go to 'Rewards', and follow the steps to choose and claim your reward. Simply fill out the claim form to receive your voucher.

Who is the owner of Confused?

Confused.com is owned by RVU, acquired from the Admiral Group plc in 2021. Its headquarters are located in Cardiff, Wales.

What is the alternative to confused com?

If you're looking for alternatives to Confused.com, top options include GoCompare.com and CompareTheMarket.com, which offer similar comparison services and have significant online presence.

Forrest Schumm

Copy Editor

Forrest Schumm is a seasoned copy editor with a deep understanding of the financial sector, particularly in India. His expertise spans a variety of topics, including trade associations, banking institutions, and historical establishments. Forrest's work has shed light on the intricate landscape of Indian banking, from the Indian Banks' Association to the significant 1946 establishments that have shaped the industry.

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