Chase Assurant Offers Extended Warranty and Travel Insurance Benefits

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Chase Assurant offers extended warranty and travel insurance benefits to its customers.

These benefits can provide peace of mind and financial protection in case of unexpected events.

Extended warranty coverage can be purchased for up to 5 years on eligible purchases, providing protection against mechanical breakdowns and repairs.

Travel insurance benefits include trip cancellation, interruption, and delay coverage, as well as medical and dental coverage while traveling.

Travel & Purchase Protection

Chase is making some big changes to its travel and purchase protection benefits, effective October 1, 2024. These changes are part of Chase's switch to Assurant as its benefits administrator and underwriter.

Auto rental coverage is getting a boost, with up to $60,000 in coverage for eligible vehicles with an MSRP of $125,000 or less. This is a significant improvement from the current 60-day notification period, which is being extended to 100 days.

Emergency evacuation and transportation will now be arranged and provided by the service provider, so cardmembers won't need to pay upfront and then file a claim. This is a huge relief for those who need emergency assistance while traveling.

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Travel and emergency assistance will be added to select products, providing legal and medical referrals and access to other travel and emergency assistance services. This benefit will be a game-changer for those who travel frequently.

Travel accident insurance coverage is being increased from $250,000 to $500,000 for select products. This is a significant increase that will provide more protection for cardmembers.

Lost luggage reimbursement will be added to select products, providing reimbursement for the cost to repair or replace checked or carry-on bags that are lost or damaged.

Extended warranty protection is being updated for select products, with coverage being upgraded from $10,000 per claim and $50,000 for the life of the account, to $10,000 per claim and $50,000 per year.

Here are some key details about the changes to travel and purchase protection benefits:

These changes are a big deal for Chase cardmembers, and it's worth reviewing the details to understand how they'll be impacted.

Filing a Claim

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Filing a claim with Chase Assurant is a relatively straightforward process. You'll need to meet two key deadlines: one for reporting the incident and another for submitting documentation.

First, you'll need to report the damage or theft within 100 days of the incident. This can be done online through chasecardbenefits.com or by calling (1-800-350-1362 for Sapphire Card holders; 1-800-350-1697 for Reserve cardholders).

The benefits administrator will guide you through the process and let you know what documents you need to submit. You can easily do this online, and they'll inform you of the required documents.

Some of the documents you may need to submit include an accident report, initial and final rental car agreement, repair estimate and itemized bill, photographs of the damaged vehicle, police report, and card statement showing you paid with your Sapphire card or eligible rewards.

Here's a quick rundown of the required documents:

  • Accident report
  • Initial and final rental car agreement
  • Repair estimate and itemized bill
  • Photographs of the damaged vehicle
  • Police report
  • Card statement showing you paid with your Sapphire card or eligible rewards

You'll also need to submit all the required documents within 365 days of the incident. Make sure to keep track of the deadlines to avoid any potential issues.

Chase Sapphire Insurance

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The Chase Sapphire insurance is a valuable benefit provided by the Chase Sapphire Preferred and Reserve cards. It offers primary rental car coverage for damage and theft when you decline the car rental company's collision damage waiver and pay for the entire rental with your card.

This coverage is provided by Assurant and is available worldwide, including countries commonly excluded from credit card car insurance coverage, such as Ireland, Israel, and Jamaica. You can instantly access a letter of coverage through the Assurant website after entering your card number, name, and address.

To qualify for the coverage, you must decline the rental company's loss/damage waiver (except where prohibited by law), the rental shouldn't exceed 31 consecutive days, all drivers must be authorized on the rental agreement, and damage/theft must have taken place during the rental period.

Here are the main requirements for the coverage to apply:

  • You decline the rental company's loss/damage waiver (except where prohibited by law)
  • The rental doesn't exceed 31 consecutive days
  • All drivers must be authorized on the rental agreement
  • Damage/theft must have taken place during the rental period

The insurance covers the cardholder and any additional drivers on the rental car agreement. You'll be covered for damage, theft, reasonable towing charges, valid loss-of-use charges, and administrative fees imposed by the rental company, up to your card's reimbursement limit.

Sapphire Preferred cardholders are covered for up to $60,000 in eligible expenses, while Sapphire Reserve cardholders are covered for up to $75,000 in eligible expenses.

Extended Warranty Protection

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Chase is enhancing warranty protection on select cards to $10,000 per claim and $50,000 per year. This is a significant upgrade from the previous coverage.

The new coverage will be available on cards with existing warranty protection. This means that if you already have extended warranty protection on your Chase card, you can expect to see the updated coverage limits.

The updated warranty protection will provide more comprehensive coverage for eligible purchases. This can give you peace of mind when making large purchases or buying expensive items.

Here are the updated coverage limits:

Policyholder Issues

Chase Assurant policyholders may experience issues with their claims, including delays in processing and communication breakdowns.

Policyholders can reach out to Chase Assurant's customer service team for assistance with their claims.

Chase Assurant's customer service team is available to help with claims-related issues, but some policyholders have reported difficulty in getting in touch with a live representative.

Policyholders should review their policy documents to understand their coverage and any exclusions that may apply to their claim.

Chase Assurant policyholders can file a claim online, by phone, or by mail, but the processing time may vary depending on the method chosen.

Policyholders who experience issues with their claims can try contacting Chase Assurant's customer service team directly to escalate their issue.

Positive Developments

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Chase is making some positive changes to its travel and purchase protection policies, which is great news for cardmembers.

The new policy will include more vehicles in auto rental coverage, providing up to $60,000 in coverage for eligible vehicles with an MSRP of $125,000 or less. This is a significant improvement over the current policy.

Cardmembers will also receive extended notification periods, from 60 days to 100 days, for auto rental coverage. This gives them more time to report any issues.

Emergency evacuation and transportation will be arranged and provided by the service provider, eliminating the need for cardmembers to pay upfront and file a claim. This will be a huge relief for those who have experienced unexpected travel disruptions.

Travel and emergency assistance will be added to select products, providing cardmembers with access to legal and medical referrals, as well as other travel and emergency assistance services. This will be especially helpful for those traveling abroad.

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Here are some of the key benefits of the new policy:

  • Auto rental coverage: up to $60,000 for eligible vehicles with an MSRP of $125,000 or less
  • Emergency evacuation and transportation: arranged and provided by the service provider
  • Travel and emergency assistance: added to select products, providing access to legal and medical referrals and other services
  • Travel accident insurance coverage: increased from $250,000 to $500,000 for select products
  • Lost luggage reimbursement: added to select products, providing reimbursement for the cost to repair or replace checked or carry-on bags
  • Extended warranty protection: updated for select products, with coverage being upgraded from $10,000 per claim and $50,000 for the life of the account, to $10,000 per claim and $50,000 per year
  • Trip cancellation and interruption insurance: updated for the United Gateway Card to cover additional family members and covered reasons

Forrest Schumm

Copy Editor

Forrest Schumm is a seasoned copy editor with a deep understanding of the financial sector, particularly in India. His expertise spans a variety of topics, including trade associations, banking institutions, and historical establishments. Forrest's work has shed light on the intricate landscape of Indian banking, from the Indian Banks' Association to the significant 1946 establishments that have shaped the industry.

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