Carefirst offers multiple customer service options to assist with various needs.
You can contact Carefirst by phone at 1-800-247-4583, Monday through Friday, 9am to 5pm ET, for general inquiries and claims assistance.
Carefirst also offers an online portal, mycarefirst.com, where you can access your account information, view claims, and pay premiums.
Carefirst has a dedicated customer service team available to help with any questions or concerns you may have.
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Contact Information
If you're looking for the CareFirst corporate office address, you can find it at 501 South Clinton Street, Baltimore, Maryland 21224, United States.
CareFirst corporate office is home to the company's corporate operations and is where you can send mail to contact their support team.
To get in touch with CareFirst customer service via phone, you can call 1-855-444-3122 for members who bought their ACA plans directly from the company.
CareFirst also has other phone numbers for specific situations, such as 1-855-444-3121 for members who bought their ACA plans through the State website.
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If you're a Medigap member, you can contact the team at 1-800-722-2235, and if you have Grandfathered/Non-ACA plans, you can reach them at 1-800-722-2467.
You can also contact CareFirst through email by sending a message to [email protected] for customer support, or [email protected] to leave a review about your experience with the company.
For media inquiries, you can email [email protected] to get in touch with the PR department.
Customer Service Options
If you're a CareFirst customer, you're in luck because they have multiple ways to get in touch with their customer service team.
You can call them at (800) 722-2235 if you're a Medigap member.
CareFirst also has a dedicated line for members who bought ACA plans through state websites, which is (855) 444-3121.
If you have a grandfathered or non-ACA plan, you can reach out to them at (800) 722-2467.
Additionally, you can call (410) 581-3000 for general customer service inquiries.
If you're a current member with renewal questions, you can call (855) 300-7751.
If you're an individual interested in purchasing insurance, you can call (800) 544-8703.
Contact Methods
To reach CareFirst customer service, you can call their toll-free number at 1-800-226-2412. This number is available 24/7 for your convenience.
Their customer service team is available to assist with a wide range of topics, including questions about your plan, billing, and claims.
You can also contact CareFirst online through their secure member portal, where you can submit questions, comments, and requests for assistance.
CareFirst's online portal is available 24/7, making it easy to get in touch with customer service at a time that works for you.
If you have a specific issue or concern, you can also contact CareFirst's customer service team via email at [email address].
Worth a look: Online Payment Services
Availability and Hours
CareFirst customer service is available to assist you with any questions or concerns you may have about your coverage.
You can reach CareFirst customer service by calling their dedicated phone line, which is available Monday through Friday from 8am to 6pm ET.
Their website also has a comprehensive FAQ section that answers many common questions.
CareFirst customer service is closed on weekends and holidays, so make sure to plan ahead if you need assistance during those times.
You can also reach out to them through secure online messaging, which is available 24/7.
Frequently Asked Questions
Does CareFirst cover Ozempic?
CareFirst covers Ozempic (semaglutide) only for the treatment of type 2 diabetes mellitus. If you're a prescriber, review our coverage policies for more information.
Can you use CareFirst out of state?
Yes, you can use CareFirst out of state, but only with an affiliated Blue Cross Blue Shield HMO provider. Check our Away From Home Care program for details on coverage and access.
What is the phone number for CareFirst Medicaid in Maryland?
The phone number for CareFirst Medicaid in Maryland is 1-855-642-8572. Call this number for assistance with your CareFirst Medicaid needs.
Where is CareFirst BCBS headquarters?
CareFirst BCBS has headquarters in Washington, D.C. and Baltimore, Maryland.
Why can't I log into CareFirst?
Trouble logging into CareFirst? Check your password expiration or contact your Office Manager or our Help Desk at 1-877-526-8390 for assistance
Sources
- https://member.carefirst.com/members/contact-us/contact-us.page
- https://carefirst-bluecross-blueshield.pissedconsumer.com/customer-service.html
- https://www.pissedconsumer.com/company/carefirst/customer-service.html
- https://individual.carefirst.com/individuals-families/contact-us/contact-us.page
- https://www.carefirst.com/learngroupma/index.html
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