BCBS Virtual Care: Convenient Healthcare Anywhere

BCBS Virtual Care offers a convenient way to access healthcare from anywhere, using your smartphone, tablet, or computer. This service is available 24/7, making it a great option for those who need medical attention outside of regular business hours.

With BCBS Virtual Care, you can connect with a healthcare provider via video, phone, or messaging, depending on your preference. This flexibility allows you to choose the method that works best for you.

BCBS Virtual Care is designed to be a cost-effective alternative to traditional in-person doctor visits, with many services covered at no additional cost to you.

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Getting Started with BCBS Virtual Care is a breeze. You can treat many non-emergency medical and behavioral health conditions through BCBS Virtual Care, including common issues like colds, flu, and sinus infections.

To get started, you'll need to download the BCBS Virtual Care app or log in to the online portal. This will give you access to a network of licensed doctors and therapists who can provide care.

With BCBS Virtual Care, you can get the care you need from the comfort of your own home. MDLIVE's doctors and therapists can treat many non-emergency medical and behavioral health conditions, like colds, flu, and sinus infections, as well as mental health concerns like anxiety and depression.

You can even get care after hours or on weekends, because BCBS Virtual Care is available 24/7. This means you can get the care you need, no matter what your schedule looks like.

Virtual Blue offers a more personalized approach to telehealth compared to traditional options. You can select your virtual physician based on your preferences and continue to see them for ongoing care. This is different from traditional telemedicine, where you typically see a different doctor each time.

Virtual Blue members can access same-day virtual care from a PCP, and they also have a virtual care team that includes a health coach, care coordinator, and nurses to support their health improvement and chronic condition management.

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To access Virtual Care, you can download the Teladoc Health app or use your Blue Cross member account on mobile or desktop. This allows you to connect with health care providers quickly and easily, even if you can't fit it into your schedule or your doctor's office is closed.

Here are some scenarios where Blue CareOnDemand can be a good solution:

Virtual Blue stands out from other telehealth options in several key ways.

You can choose your own virtual physicians based on what matters most to you, and you can see them on an ongoing basis for virtual care.

One of the biggest differences is that you typically see a different physician each time with traditional telemedicine, but with Virtual Blue, you can have same-day access to a virtual primary care physician, who may or may not be your selected physician.

In addition to virtual physicians, Virtual Blue members also have access to a virtual health coach, care coordinator, and nurses who support them with health improvement, chronic condition management, and coordination of specialty care.

The virtual care team at Virtual Blue has access to claims, medical records, and other data that helps them create personalized care plans for each member.

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You can access Virtual Blue's virtual mental health care services for zero or low copays, depending on your plan's benefits. These services include psychotherapy, psychiatry medication management, and therapy with mental health specialists.

To access Virtual Blue's virtual mental health care services, you can download the Teladoc Health app and set up an account on your mobile device, or use your Blue Cross member account to access Virtual Care on mobile or desktop.

You can also use Blue CareOnDemand to access urgent care and behavioral health telehealth services. This service allows you to connect with U.S. board-certified physicians and other health care professionals from your computer or smartphone.

To use Blue CareOnDemand, you can start a visit by downloading the app or accessing it through your Blue Cross member account. You can also access it on your computer.

Here are some scenarios where Blue CareOnDemand can be a good solution:

Keep in mind that urgent care telehealth services are available for primary dependents younger than age 18, and behavioral health telehealth services are available for State Health Plan primary dependents ages 10-17 with a parent or legal guardian’s consent.

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You can access care through Blue CareOnDemand, Virtual Blue, or MDLIVE.

Virtual Blue members can access unlimited mental health visits for zero or low copays, depending on the specific plan's benefits. These visits can be in-person or virtual and include services like psychotherapy and psychiatry medication management.

Virtual Blue gives you flexibility to choose your doctors, either virtual-only or in-person, and makes it easy to book virtual appointments.

You can access a network of U.S. board-certified doctors, psychiatrists, and licensed therapists through Virtual Care by Teladoc Health, available 24/7.

For minor illnesses, Virtual Care by Teladoc Health offers no-appointment-needed visits with an average wait time of 10 minutes or less.

MDLIVE's doctors and therapists can treat many non-emergency medical and behavioral health conditions, including anxiety, stress, life changes, grief, and depression.

Urgent care through Blue CareOnDemand is a good solution when you need to see a doctor but can't fit it into your schedule, your doctor's office is closed, or you feel too sick to drive.

Expand your knowledge: Bcbs Online Visits

You can also access 24/7 virtual care for medical health via phone or video through Virtual Blue.

Behavioral health visits are available through Blue CareOnDemand Powered by MDLIVE, where you can chat by phone or video with a licensed counselor, therapist, psychologist, or psychiatrist.

You can find a virtual visits doctor through Blue Access for Members (BAM) by logging in, visiting the My Coverage tab, and selecting the Virtual Visits link in the My Coverage Benefits box.

Here are some key facts about these care options:

Remember to coordinate all your care with your primary care provider and follow up with them after receiving care.