BCBS Telehealth Coverage 2023 Explained

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Female doctor in scrubs using a laptop for telehealth consultation in modern office setting.
Credit: pexels.com, Female doctor in scrubs using a laptop for telehealth consultation in modern office setting.

Blue Cross Blue Shield (BCBS) telehealth coverage has evolved significantly in 2023, making it easier for members to access healthcare services remotely.

BCBS has expanded its telehealth network to include more providers, giving members more options for virtual care.

Many BCBS plans now cover virtual doctor visits, including video and phone calls, with no additional cost to the member.

This expanded coverage is a result of BCBS's efforts to improve access to care and reduce healthcare costs.

BCBS Telehealth Coverage 2023

Blue Cross Blue Shield (BCBS) telehealth coverage has expanded significantly in 2023, with many plans now covering virtual visits with primary care physicians, specialists, and even mental health professionals.

BCBS has removed copays for virtual visits, making it more affordable for members to access care remotely.

In some BCBS plans, virtual visits are covered with no out-of-pocket costs, allowing members to receive care without worrying about additional expenses.

BCBS has also increased the number of providers participating in their telehealth network, making it easier for members to find a doctor who offers virtual visits.

BCBS members can access telehealth services through the BCBS website or mobile app, or by contacting their provider directly.

Access to Virtual Visits

Man wearing mask using laptop for telehealth in a cozy home setting with headphones.
Credit: pexels.com, Man wearing mask using laptop for telehealth in a cozy home setting with headphones.

To access Virtual Visits, powered by MDLIVE, you'll need an internet/Wi-Fi connection for computer access. Data charges may apply, so be sure to check your plan with your cellular data or internet service provider.

You can access Virtual Visits 24/7 by board-certified doctors for non-emergency health issues, and by appointment for behavioral health concerns. In some states, like Idaho, Montana, and New Mexico, non-emergency medical service is limited to video only, while in Arkansas, it's limited to video for initial consultation.

Here are some key details about Virtual Visits:

  • Available 24/7 by board-certified doctors for non-emergency health issues
  • Available by appointment for behavioral health concerns
  • Video only in some states (Idaho, Montana, New Mexico) or video for initial consultation in Arkansas

Virtual Visits also offers services in both English and Spanish, with translation services available for other languages. This makes it accessible to a wide range of employees.

Employees Get Access

Employees have access to virtual visits 24/7, with board-certified doctors available to diagnose and treat common medical issues like colds, flu, and allergies. They can even get prescriptions sent to their local pharmacy.

Credit: youtube.com, How to Access a Patient Gateway Virtual Visit from Your Mobile Device or Tablet

With virtual visits, employees can get support for behavioral health issues like depression, anxiety, and stress from a therapist or psychiatrist available 7 days a week by appointment. They can also get dermatology support for skin issues like eczema, psoriasis, and acne.

Here are some of the services employees can access:

  • General Medical: Diagnosis and treatment available 24/7 by board-certified doctors for common medical issues.
  • Behavioral Health: Support for depression, anxiety, stress and more from a therapist or psychiatrist available by appointment 7 days a week.
  • Dermatology: Members can upload photos through the secure portal and get custom treatment plans for skin issues.

Employees can access these services from the comfort of their own home, or even on-the-go, as long as they have an internet connection.

COVID-19 Data

During the COVID-19 pandemic, virtual visits became a crucial lifeline for people who needed medical care but couldn't leave their homes.

As of March 2020, the World Health Organization (WHO) reported over 118,000 confirmed cases of COVID-19 worldwide, with the virus spreading rapidly across the globe.

In the United States, the Centers for Disease Control and Prevention (CDC) recorded over 15,000 cases, with major cities like New York and Los Angeles being particularly hard hit.

Credit: youtube.com, Virtual Visits: Providing Access to POLST During COVID-19

By April 2020, the number of COVID-19 cases had increased to over 2 million worldwide, with the WHO reporting over 125,000 deaths.

The rapid spread of the virus led to a surge in demand for virtual medical visits, with many healthcare providers scrambling to implement telemedicine solutions to keep up with the demand.

In the United States, the number of virtual visits increased by 50% from March to April 2020, with many patients opting for virtual consultations to minimize their risk of exposure to the virus.

By June 2020, the CDC reported that over 40% of healthcare providers in the United States were using telemedicine platforms to conduct virtual visits.

Lillie Skiles

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Lillie Skiles is a rising voice in the world of journalism, known for her in-depth coverage of financial and consumer-related topics. With a keen eye for detail and a passion for storytelling, Lillie has established herself as a trusted source for readers seeking accurate and informative articles. Her writing has been featured in various publications, with notable pieces including an exposé on Wells Fargo's banking issues, which shed light on the company's practices and their impact on customers.

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