
BCBS of Kansas offers a range of telehealth services to its members, including video visits, phone calls, and messaging with healthcare providers.
Telehealth services are available 24/7, making it easy to get the care you need from the comfort of your own home.
With BCBS of Kansas, you can access a network of over 6,000 healthcare providers who offer telehealth services, giving you a wide range of options for care.
These providers can diagnose and treat a variety of conditions, from colds and flu to chronic diseases like diabetes and hypertension.
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Telehealth
Telehealth is a convenient way to access medical care from the comfort of your own home. BCBS of Kansas offers telehealth services, allowing you to have a virtual appointment with a healthcare provider.
You can use your computer, smartphone, or tablet to participate in a telehealth session. BCBS of Kansas has a network of providers who offer telehealth services.
Some telehealth services that BCBS of Kansas offers include routine check-ups, medication management, and chronic disease management. BCBS of Kansas has a dedicated team that helps you navigate the telehealth process.
You can access telehealth services through the BCBS of Kansas website or mobile app. BCBS of Kansas also has a 24/7 nurse line that you can call for non-emergency medical advice.
Using Virtual Visits

With Blue Cross and Blue Shield of Kansas coverage, you can visit live with a doctor on your computer or mobile device when it's convenient for you. This is made possible through telemedicine, a safe and secure alternative to in-person visits.
Telemedicine allows healthcare professionals to evaluate, diagnose, and treat patients from a distance using secure video/audio connections. This means you can get the quality care you need without having to physically be in the same location as your doctor.
You can use telemedicine to get 24/7 care, which is especially helpful if you have a medical issue that arises outside of regular business hours.
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Care Options
If you're looking for care options, you can start by using the care guide provided. This guide can help you learn more about your options.
You can access healthcare from the comfort of your own home with our telehealth services. Our virtual clinic visits are covered by most insurance plans.
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We have several insurance plans that cover telehealth services, including UnitedHealthcare Community Plan KS, Blue Cross Blue Shield of Kansas, Aetna Kansas, and Cigna Kansas.
Here are some of the specific telehealth options available:
- UnitedHealthcare Community Plan KS: Virtual Visits
- Blue Cross Blue Shield of Kansas: Telehealth Services
- Aetna Kansas: Telehealth Benefits
- Cigna Kansas: Virtual Care Services
These telehealth options provide a seamless way to access quality healthcare without the hassle of travel.
Policy and Regulation
The policy and regulation landscape for telehealth is constantly evolving, and it's essential to stay up-to-date on the latest developments.
A House subcommittee hearing has provided valuable insights into telehealth's future, highlighting the need for continued support and regulation.
State-level policy is also playing a significant role in shaping the telehealth landscape, with policies varying from state to state.
Permanent payment policies and originating site rules are boosting access to virtual addiction services, making it easier for patients to receive the care they need.
Here are some key policy and regulation updates to keep in mind:
- Stakeholders are urging senators to prevent the "fast and slow" death of telehealth.
- Telehealth policy is evolving at the state level, with different states having different policies.
- Permanent pay and originating site policies are improving access to virtual addiction services.
These developments demonstrate the importance of continued advocacy and support for telehealth policy and regulation.
Frequently Asked Questions
Who does BCBS use for telehealth?
BCBS partners with Teladoc to provide 24/7 telehealth services. You can access care from anywhere with just your phone or computer.
Does Kansas allow telehealth across state lines?
Yes, Kansas allows telehealth across state lines, as long as the out-of-state physician meets certain requirements and limitations outlined in Section 65-28,135. To practice telemedicine in Kansas, a physician must meet specific criteria, including holding a license from the applicable licensing agency of another state.
Is BCBS of Kansas the same as BCBS of Kansas City?
No, BCBS of Kansas and BCBS of Kansas City are separate companies operating independently in different markets. Each makes its own decisions regarding its respective service area.
How do I know if my insurance covers telehealth?
Check your insurance plan to see if telehealth is covered, and contact your insurance provider to confirm their specific policies and out-of-pocket costs. You can also ask about any additional fees or requirements for telehealth visits.
Sources
- https://www.bluekc.com/consumer/wtg/virtual-care/
- https://sehp.healthbenefitsprogram.ks.gov/benefits/medical/bcbs-information
- https://blog.bcbsks.com/tag/telemedicine/
- https://nextcare.com/plan-your-visit/insurance/ks/
- https://www.techtarget.com/virtualhealthcare/news/366598296/Kansas-Providers-Say-Payment-Parity-is-Crucial-for-Telehealth-Adoption
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