
Asurion News has some exciting updates to share. Asurion has partnered with Amazon to offer a new protection plan that provides extended warranty and accidental damage coverage for Amazon customers.
This new protection plan is designed to give customers added peace of mind when purchasing electronics and other devices on Amazon.
Company News
Asurion has announced plans to lay off some employees as part of an ongoing restructuring effort, affecting less than 3% of its 19,500 employees worldwide.
The company is streamlining operations to reduce organizational complexity and improve its tech-care services for clients and customers. This is not the first time Asurion has implemented workforce reductions, having laid off hundreds of employees in 2019.
Asurion offers a range of services, including insurance, repairs, replacements, installations, and 24/7 support for devices, appliances, and connections, serving approximately 300 million customers globally.
USAA also announced the elimination of 220 positions in April, a company spokesperson confirmed, but declined to specify which roles are affected by the cuts.
Shutting Down Soluto

Asurion has made the difficult decision to shut down Soluto.
The closure of Soluto is a result of the company-wide cuts being made by Asurion.
It's a tough time for the employees and customers affected by this decision.
Asurion has confirmed that Soluto will be shutting down.
This news comes as a result of the company's efforts to streamline and adapt to changing circumstances.
Today in Warranties
Asurion has been making waves in the tech world with its new services. The company has launched its Tech Unlimited Protection Plan on Amazon, offering customers a way to protect and get support for their tech devices.
Asurion has also expanded its appliance repair services to several new locations, including San Antonio, Nashville, San Jose, Charleston, and San Diego. These services promise quality, fast repairs as soon as next day.
The company has a significant presence in the warranty insurance space, having acquired Tel Aviv-based Soluto in 2013 for between $100 to $130 million.
Business Operations
Asurion's business operations have been a key factor in their success. They have a strong focus on customer service, with a customer satisfaction rating of 85%.
Asurion has a large team of experts who are dedicated to providing top-notch service to their customers. This team is made up of over 20,000 employees worldwide.
Asurion's business operations are designed to be efficient and effective, with a streamlined process for handling claims and repairs. This process allows them to quickly and easily resolve issues for their customers.
Clyde Launches Claims Platform
Clyde has launched a claims administration platform that streamlines the claims experience for its retail partners.
This platform combines the benefits of seamless in-platform claims processing with the scale and expertise of Asurion, a well-established partner of Clyde's.
By leveraging Asurion's service and support capabilities, Clyde's retail partners can now offer their customers a more efficient and effective claims process.
Asurion brings a wealth of experience and resources to the partnership, allowing Clyde to provide a more comprehensive claims solution to its partners.
Makes Cuts
Asurion is laying off ~1,000 employees.
This significant reduction in workforce highlights the challenges businesses face in adapting to changing market conditions.
The exact number of employees affected by the layoffs is around 1,000.
Community Involvement
Asurion is making a positive impact in the Nashville community through its community involvement efforts. Asurion and uBreakiFix offer free tech support to Nashville students and teachers.
This support includes access to Asurion's free Tech Sanity hotline, which provides assistance with tech-related issues. Select discount repairs are also available at local uBreakiFix by Asurion stores.
This initiative is designed to accommodate Nashville Metro Schools' virtual school schedule, which runs through October 5th.
Frequently Asked Questions
What is going on with Asurion?
Asurion is undergoing a restructuring effort, which includes planned layoffs affecting less than 3% of its global workforce. The company has approximately 19,500 employees worldwide.
Who acquired Asurion?
Asurion was acquired by a private equity consortium consisting of Madison Dearborn, Providence Equity, and WCAS in July 2007. This significant investment marked a new chapter in Asurion's growth and expansion.
What is the revenue of Asurion in 2024?
As of November 2024, Asurion's annual revenue is $5 billion. Learn more about Asurion's growth and success.
Sources
- https://www.insurancebusinessmag.com/us/news/breaking-news/asurion-announces-layoffs-amid-restructuring-efforts-507343.aspx
- https://www.prnewswire.com/news-releases/tech-care-company-asurion-claims-credit-for-breakup-planes-over-austin-this-week-302228859.html
- https://www.prnewswire.com/news/Asurion/
- https://coverager.com/tag/asurion/
- https://insurance-edge.net/2024/09/06/luxury-eyewear-product-launched-by-asurion-europe/
Featured Images: pexels.com