Asurion Coverage Options for Your Connected Home and Tech

Asurion offers a range of coverage options to protect your connected home and tech, including protection plans for smart home devices, smartphones, laptops, and tablets.

Their protection plans can be purchased separately or added to your existing device, and they cover accidental damage, mechanical or electrical breakdown, and loss or theft.

One of the benefits of Asurion's protection plans is that they can be used to cover devices that are no longer under manufacturer's warranty.

Asurion offers a range of features that can help you protect your devices and enjoy peace of mind.

Their 24/7 tech support is available to help you with any issues or questions you may have, no matter the time of day or night.

Asurion's coverage can be customized to fit your specific needs, with options for protection plans that cover accidental damage, theft, and more.

Their team of experts is dedicated to getting you back up and running as quickly as possible, with an average repair time of just 24 hours.

Asurion phone insurance covers a wide range of issues that cell phone users commonly face, including cracked phone screens and physical damage.

Cracked phone screens and physical damage are just the tip of the iceberg - Asurion also covers mechanical failure, loss, theft, water damage, and normal wear and tear.

If your phone is damaged in any of these ways, you can file a claim on the Asurion website.

Asurion's insurance extends to accessories that come with your phone, such as chargers and earbuds, so you can rest assured that your entire phone package is protected.

In the event that your phone cannot be repaired, Asurion can send out a replacement phone the very next business day.

Asurion Home+ offers comprehensive coverage for your connected home devices, protecting an unlimited number of eligible devices under one umbrella. This means you can enjoy peace of mind knowing that your smart home technology is backed by a reliable protection plan.

Individual protection plans for each device can add up quickly, but Asurion Home+ bundles coverage for all your smart devices, including past and future purchases. This means you're covered no matter when you bought your device.

If your smart lock stops working, Asurion will repair or replace it, so you can regain access to your home. Similarly, if your game console overheats, Asurion will take care of the issue.

Some issues, like connectivity or synchronization problems, can be fixed remotely, saving you time and hassle.

Asurion's pricing is straightforward, with their wireless phone protection plan costing $7.15 per phone per month, and a cap of $1,500 per claim.

The cost can add up, but it's worth considering the value of your devices. The average cost to repair a TV in 2022 was $210, and replacing it costs even more.

Asurion also offers other services, like cracked screen repair, which starts at $29.

Asurion's pricing is straightforward, with the wireless phone protection plan costing $7.15 per phone per month.

There is a cap of $1,500 per claim, which can provide peace of mind in case of a costly repair.

Cracked screen repair starts at $29, which is a relatively affordable option compared to buying a new phone.

You'll need to pay a deductible before insurance kicks in, but it's typically far less than the retail price of a new phone.

If you have multiple devices, a protection plan can be a smart investment.

On average, U.S. households had 16 connected devices in 2022, according to research from Parks Associates. That's a lot of tech to keep track of and repair or replace if something goes wrong.

The average cost to repair a TV in 2022 was $210, according to data from HomeAdvisor. That's a significant expense for just one device.

Paying $24.99 a month for protection can be a more cost-effective option, especially if you have multiple devices that could break down. Even if your items each stopped working only once over the next five years, you'd still save money.

It's essential to consider how many devices you own and how much you're willing to spend on repairs or replacements. This will help you determine if a protection plan is right for you.

Asurion's customer service is truly a standout feature. They offer great customer service and support, making it easy to take care of a majority of products for a very fair price.

Their customer support team is knowledgeable and efficient, with representatives like Raffy who know exactly what your issues are and resolve them quickly. Raffy was a 10 out of 10 in terms of customer service and support.

The company also offers a convenient Chat feature for filing claims, which can be a big time-saver. However, it's worth noting that the online website may not always be working smoothly.

Having a very supporting staff can make all the difference in your customer experience. Abigail, a staff member at the company, was very patient with a customer who needed help setting up their new phone.

The company's customer service is top-notch, with staff like Raffy and Abigail going above and beyond to resolve issues quickly and efficiently. Raffy, in particular, was a 10 out of 10 in the customer's book.

Filing a claim is also a breeze, with the company's chat feature making it easy to get started. However, the online website wasn't working too well for this customer, so it's worth noting that there may be some technical issues to work through.

I've used Asurian twice for hundreds of electronics I've purchased over the years, and their claims process is surprisingly fast.

Their agents are friendly and efficient, which is a huge plus when dealing with a potentially frustrating situation.

You can purchase a complete protection plan on Amazon through Asurion, and I can attest that they always resolve claims quickly.

They either fix the broken product or reimburse you if they can't, so you end up with a usable product either way.

I've never been disappointed with Asurion's service, and I'm very satisfied with their protection plans.

Beware of fine print that can leave you feeling misled. A customer purchased a pool cover pump with a supposed 4-year warranty, only to have the pump fail after several months.

The manufacturer's warranty was through Asurion, which refunded the purchase price minus tax. However, when the customer asked if they could repurchase the same pump and have the rest of the warranty covered, the answer was a surprising no.

This experience highlights how warranties can be misleading, even from reputable companies. Always read the fine print and understand what's covered and what's not.

Asurion's history began in 1995 when Stanford graduates Kevin Taweel and Jim Ellis used a search fund to acquire Road Rescue, a roadside assistance company based in Houston. They later expanded globally, entering Asia in 2003, Europe in 2008, and Australia in 2013.

The company made several key acquisitions, including Lock/line in 2006, which merged with Asurion, and Warranty Corporation of America (WaCA) in 2006, which merged with National Electronics Warranty (NEW Customer Service Company) in 2008. Asurion also acquired Soluto in 2013 and uBreakiFix in 2019.

Asurion received recognition for its innovative support and protection apps, earning a CES Innovation Award in 2015.

Asurion's history dates back to 1995 when Stanford graduates Kevin Taweel and Jim Ellis used a search fund to acquire a Houston-based roadside assistance company called Road Rescue.

The company quickly expanded its operations, purchasing Nashville-based Merrimac Group in 1999, which offered specialty insurance to cover cellphones.

Asurion began its global expansion in 2003, with a presence in Asia soon followed by Europe in 2008 and Australia in 2013.

In 2006, Lock/line merged with Asurion, making Lock/line's former parent company, DST Systems Inc., a 35 percent shareholder of the combined company.

The acquisition of Lumitrend on May 31, 2006, added CellBackup software to Asurion's product portfolio.

Asurion continued to grow through strategic acquisitions, including Warranty Corporation of America (WaCA) in 2006 and National Electronics Warranty (NEW Customer Service Company) in 2008.

The company's efforts to expand its services led to the launch of Simplr in 2017, a subsidiary providing customer-service via on-demand staffing and machine learning.

Asurion also acquired uBreakiFix, a national phone and electronics repair chain, in August 2019.

In 2018, Asurion borrowed $3.75 billion via two leveraged loans, which brought the company's total term loans to $11.3 billion.

The company has received recognition for its innovative work.

It received a CES Innovation Award in 2015 for its support and protection apps that combine live support and instant notifications.

This award is a testament to the company's commitment to providing top-notch support to its customers.

The company's apps have clearly made a significant impact in the industry.

Asurion offers expert tech help through its protection plans, which include 24/7 live support for any tech problem. This means you can get help with setup, connectivity issues, and feature tutorials from a real person.

With over 10,000 experts on hand, you can trust that you'll get the help you need. Asurion's live support network has already handled over 17 million tech support calls last year alone.

If you need in-person repair, Asurion has you covered with over 700 uBreakiFix by Asurion stores nationwide. These stores can fix just about anything with a power button using high-quality parts, including original manufacturer components.

Asurion's tech support is a major benefit of their protection plans. They offer 24/7 live support for any tech problem, which means you can get help right away instead of spending hours trying to figure things out on your own.

Raffy, a customer support agent, was able to resolve issues quickly and efficiently. He was a 10 out of 10 in terms of customer service, according to one customer. Abigail, another support agent, was also very patient and helpful, walking a customer through the setup of a new phone.

Asurion has more than 10,000 experts who understand your tech and can help you troubleshoot issues. They've handled over 17 million tech support calls last year alone, which shows just how much demand there is for their services.

The company's tech support is not just limited to troubleshooting issues, but also includes feature tutorials and setup assistance. This means you can get help with everything from pairing your TV to your sound bar to learning your way around your devices.

Asurion has a repair infrastructure that can fix your device quickly at one of over 700 uBreakiFix by Asurion stores nationwide.

You can get your repair needs addressed at a nearby uBreakiFix by Asurion store if you have a protection plan.

The repair experts at uBreakiFix by Asurion fix phones, laptops, tablets, game consoles, and most everything in between.

They use high-quality parts, including original manufacturer components for popular phone repairs.

Most common phone repairs, like cracked screens, can be completed in a few hours so you don't have an extended disruption.

Device protection is a no-brainer for the accident-prone, but it's also essential for those who struggle with setting up their devices.

Asurion offers comprehensive protection plans that can help with troubleshooting issues like finicky phone problems and tricky WiFi setup.

Accidents can be costly, and device protection plans can help you avoid financial losses.

Asurion's expertise and infrastructure provide a safety net for your devices, ensuring they stay in working order for years to come.

Device protection plans offer peace of mind, allowing you to enjoy your technology without worrying about costly repairs or replacements.