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Medical bills can be overwhelming, but the good news is that they are often negotiable. In fact, a study found that 78% of medical bills contain errors, which can result in overcharges.
Many hospitals and medical providers have patient advocates or billing departments that can help negotiate bills. However, the best approach is to contact the provider directly and ask to speak with someone who can help.
Some medical bills may be eligible for discounts, especially if you're a cash-paying patient. For example, a hospital may offer a 10% discount for paying in full upfront.
Understanding Medical Bills
Nearly half of non-profit hospitals regularly send medical bills to low-income patients who could qualify for charity care. This is a significant issue, as it can lead to financial hardship for those who are already struggling.
To avoid this, it's essential to review your medical bills carefully. Sorting out medical billing errors once the debt has already gone to collections can be tricky, but it's still worth a shot.
When checking your bills, look for common errors such as charges for services you didn't receive or duplicate charges. You can contact your provider or insurance company to try to resolve these mistakes.
Here are some common errors to watch out for:
- Charges for services you didn't receive
- Duplicate charges
By reviewing your medical bills and catching errors, you may be able to reduce the amount you owe and avoid financial stress.
What Is a Lien?
A lien is essentially a payment agreement with your healthcare provider. You agree to pay for medical care out of a subsequent personal injury settlement or verdict.
Medical liens are most common in situations where you don't have the means to pay for medical care upfront. This can include not having health insurance or personal injury protection (PIP) coverage, or not being able to afford copayments or deductibles under your insurance policy.
You can receive medical care even if you don't have the insurance coverage or funding for it, but you'll have to reimburse your healthcare providers from your settlement.
Here are some scenarios where medical liens are most common:
- You don't have health insurance or personal injury protection (PIP) coverage or other “no-fault” auto insurance, like “Med Pay” insurance.
- You cannot afford the copayments or deductible under your insurance policy.
- You cannot afford to pay any other medical debts that have accrued while you waited for the responsible party to pay for them.
Unnecessary Care
Unnecessary Care can be a major issue when it comes to medical bills. Insurance companies may inflate their reimbursement demand with charges for care that you did not need.
This is not a rare occurrence, as it's been reported that insurance companies may charge for procedures and treatments that didn't help in your recovery. Closely reviewing your medical records can help uncover these unnecessary charges.
By doing so, you can identify procedures and treatments that didn't contribute to your recovery, allowing you to dispute the charges and potentially save money on your medical bills.
Substandard Care
You may receive substandard care that's not worth the exorbitant medical bills you're facing. In some cases, medical bills are too high for the care you received. This is especially true if you're uninsured, as you won't get the discounted rate that insurance companies negotiate for their policyholders.
If you're uninsured, you'll be billed the chargemaster price, which is often several times higher than what insured patients pay for identical care. This is because medical providers use the chargemaster rate to price medical care and procedures.
Some states, like California, have laws that require healthcare providers to charge patients a reasonable and regular rate. Under California law, hospitals have to negotiate reasonable payment plans and discounts with uninsured or low-income victims.
Check Your
You need to check your medical bills for errors before you start negotiating with your debt collector. Sorting out medical billing errors once the debt has already gone to collections can be tricky, but it's still worth a shot.
Non-profit hospitals are required by the Affordable Care Act to provide discounted or free care to low-income patients. If a non-profit hospital does not do this, it risks losing its tax-exempt status.
Nearly half (45%) of non-profit hospitals regularly send medical bills to low-income patients who could qualify for charity care. This is a staggering statistic, and it highlights the importance of reviewing your bills carefully.
To review your bills, start by getting all of your medical bills together. Then, check for errors, such as charges for services you didn't receive or duplicate charges. You can contact your provider or insurance company to try to resolve mistakes.
Here are some common errors to look out for:
- Charges for services you didn't receive
- Duplicate charges
By checking your bills for errors, you may be able to reduce the amount you owe or even get some charges waived.
Negotiating with Insurance and Collections
You can negotiate medical bills with insurance companies and collections agencies. Insurance companies may demand reimbursement for medical bills they covered during your recovery, but the amount may not be fair or reasonable. Consider scrutinizing the bills for medical necessity, relation to your accident, proper billing, and accuracy.
Debt collectors can often afford to negotiate, and it's in their best interest to do so. Even if you pay only half of what you owe, it's better for the debt collector than non-payment. Debt collectors may be tough to talk to and use intimidation tactics, but keeping a cool head and being reasonable is key to negotiation.
If you're dealing with collections, you can try to settle medical debt by checking for local or state programs that offer assistance with medical bills. You can also look into assistance programs for other bills and expenses to free up income to pay down outstanding medical debt.
Negotiating with Health Insurance Companies
Negotiating with health insurance companies can be a daunting task, but it's often necessary to ensure you're not overpaying for medical bills. You have the right to scrutinize the bills for which they're demanding reimbursement, and you should consider negotiating them if they're medically unnecessary, unrelated to your accident, improperly billed, or too high.
Opening a dialogue about these issues can protect your settlement amount. It's not uncommon for medical bills to be inflated or contain errors, and negotiating with the insurance company can help you avoid paying for unnecessary or incorrect charges.
You might have an option to repay the entire amount over time, and asking for an interest-free payment plan directly from the service provider can be a good alternative to applying for a medical loan or credit card. This can help you avoid additional fees and deferred interest offers.
If you're struggling to pay your medical bills, hiring a medical bill advocate can be a good option. They can help you negotiate with the debt collection agency and evaluate your debt to catch errors, duplicate charges, and unreasonable charges.
Here are some potential benefits of hiring a medical bill advocate:
- They can help you catch errors and duplicate charges
- They can negotiate with the debt collection agency to reduce your debt
- They can help you determine if your insurance has covered as much as it should have
- They can query the insurance company to ensure you're receiving all the coverage you're entitled to
Keep in mind that medical bill advocates often specialize in different areas, so it's essential to find one whose strong point is negotiation if your debt is already with collections.
Can You Negotiate?
You can negotiate medical bills in collections, yes, you can! In fact, debt collectors often purchase debts for a fraction of their total value, so they can afford to negotiate with you.
Debt collectors typically purchase debts for a fraction of their total value, which means they can often afford to negotiate with you. Even if you pay only half of what you owe, it's better for the debt collector than non-payment.
You can negotiate medical debt yourself, but hiring a medical bill advocate can be more effective in securing a reduction. Medical bill advocates are experts in medical billing who know how to read health care bills and understand common costs for procedures.
A medical bill advocate can help you negotiate with the debt collection agency, evaluate your debt for errors or overcharges, and ensure that your insurance covers everything you're entitled to under your policy.
Here are some ways debt collectors may be willing to negotiate:
- They may be willing to accept a lower payment if they think there's a slim chance of you paying the debt in full.
- They may be willing to accept a lump sum payment instead of monthly payments.
- They may be willing to waive late fees or other charges.
- They may be willing to accept a payment plan that's more manageable for you.
Keep in mind that debt collectors are tough people to talk to, and they may try to intimidate you. But it's essential to keep a cool head and be reasonable if you want to negotiate effectively.
Before negotiating, make sure you know the total amount you owe, the interest rate, and any fees associated with the debt. You can also ask about any local or state programs that offer assistance with medical bills.
Alternatives
If you're struggling to pay off medical bills, there are alternative options to consider before negotiating a settlement. You might have other options for handling the debt if you aren't offered or can't afford a settlement.
One alternative is to look into financial assistance programs. These programs can help cover part or all of your medical bills, and some may even be able to refund payments you've already made. According to a National Consumer Law Center report, some states' financial assistance programs cover certain types of hospitals and have specific qualification requirements.
You can use a free screening tool, such as the one offered by Dollar For, to determine if you're eligible for financial assistance programs. This tool can help you prepare and submit assistance applications.
Some financial assistance programs are called charity care policies, and they may be offered by nonprofit hospitals. These programs are required by the Affordable Care Act, and they can provide free or low-cost care to qualifying patients.
Settling Debts and Credit Impact
If you're unable to pay your medical bills in full, you can try negotiating a settlement with the provider or debt collector. Providers and debt collection agencies often accept settlements for 30% to 80% of the outstanding balance.
You don't need to accept the initial offer, and you can start with a low offer to see if they'll accept. Debt buyers, who purchase debt for less than its face value, may be willing to accept even less.
Medical collection accounts can hurt your credit score, but the three major credit bureaus have made changes to medical collections and credit reporting. Medical debts aren't added to your credit reports until they're at least a year old, and unpaid medical collections for under $500 never appear in your credit reports.
Here's a summary of how medical debt can impact your credit:
Keep in mind that even if the account isn't on your credit report or affecting your credit score, you still owe the debt.
Settling Debts with Collections
Settling debts with collections can be a complex process, but it's worth exploring if you're struggling to pay off medical bills. You can start by reviewing your bills for accuracy and checking for any errors that could be reducing the amount you owe.
Many medical providers are willing to work out a payment plan or settlement, and some may accept as little as 30% to 80% of the outstanding balance. You can try negotiating a lower offer, especially if you don't have insurance and can offer to pay the amount the provider would charge an insured patient.
If you're unable to afford a lump-sum payment, you can use a payment plan to pay the settlement amount over time. Be cautious of medical credit cards and zero-interest credit cards, as they can come with risks and stipulations that may lead to further debt.
Here's a rough guide to settlement amounts:
Keep in mind that providers and debt collectors can sue you for unpaid debts and attempt to garnish your wages or tax refunds, but this is relatively rare with medical debt.
Credit Impact
Medical debt can have a significant impact on your credit score, but there are some changes that have been made to help you manage this debt.
Medical debts aren't added to your credit reports until they're at least a year old, which gives you a year to work with your providers and insurance company to settle or pay medical bills.
Older credit scoring models may still consider and equally weight medical collection accounts, but the latest FICO Score models, FICO 9 and FICO 10, ignore paid medical collection accounts and give less weight to unpaid medical collections.
The latest VantageScore models, VantageScore 3.0 and VantageScore 4.0, even ignore medical collection accounts altogether. This means that you may not be penalized as severely for medical debt if you have a good payment history.
Here's a breakdown of how medical collections can affect your credit score:
Unpaid medical collections for under $500 never appear in your credit reports, and paid medical debts are removed from your credit reports. This can help you avoid unnecessary credit damage and improve your credit score over time.
Sources
- https://www.shouselaw.com/ca/blog/negotiating-medical-bills-after-settlement/
- https://www.nerdwallet.com/article/finance/pay-medical-debt
- https://www.experian.com/blogs/ask-experian/can-you-settle-unpaid-medical-debt/
- https://standupwireless.com/blog-can-you-negotiate-medical-bills-in-collections-what-you-need-to-know/
- https://www.nationaldebtrelief.com/resources/medical-debt-relief/negotiate-bills/
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