ANZ Bank Controversies and Financial Issues

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ANZ Bank has faced its fair share of controversies and financial issues over the years.

One notable example is the bank's involvement in money laundering and terrorist financing, which was exposed in 2012. The bank was fined $50 million for failing to prevent money laundering and terrorist financing.

ANZ Bank has also faced criticism for its role in the 2008 global financial crisis. The bank's investment in toxic assets led to significant losses and a subsequent bailout by the Australian government.

The bank's financial performance has been a concern, with ANZ's profits declining by 10% in 2019 due to increased bad debts and lower interest rates.

History of ANZ

ANZ was founded in 1951, and its name was officially changed to Australia and New Zealand Banking Group in 1969.

The bank's early years were marked by significant leadership changes, with Sir Geoffrey Gibbs serving as its first chairman from 1951 to 1967. He was succeeded by Lord Carrington, who held the position until 1969.

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The bank's leadership continued to evolve, with Sir Alexander Ross taking over as chairman in 1970. He was followed by Angus Mackinnon, who served until 1977.

In the 1980s, the bank experienced significant growth and expansion, with Sir Ian McLennan serving as chairman from 1977 to 1982. He was succeeded by Sir William Vines, who led the bank until 1989.

The bank's leadership continued to evolve throughout the 1990s and 2000s, with Charles Goode serving as chairman from 1995 to 2010. He was succeeded by John Morschel, who led the bank until 2014.

Today, the bank is led by Paul O'Sullivan, who has been serving as chairman since 2020.

Here's a list of the bank's chairmen since 1951:

Organisational Structure

The ANZ Bank has a presence in various regions, including Australia and the Asia Pacific.

They operate through subsidiaries like ANZ Bank New Zealand, which suggests a decentralized approach to their operations.

The bank's organizational structure includes Institutional Banking, which oversees banking services for large corporations and financial institutions.

Here's a breakdown of their regional presence:

  • Australia
  • ANZ Bank New Zealand
  • Institutional Banking
  • Asia and Pacific

Organisational Structure

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The organisational structure of a company is like a map that helps you navigate its different departments and teams. It's essential to understand how a company is organised to make informed decisions and work effectively within it.

Australia is a key region for many companies, and ANZ Bank New Zealand is one of them. They have a presence in Institutional Banking, which suggests they provide banking services to institutions such as governments, corporations, and other banks.

Asia and Pacific is another significant region for many companies, and ANZ Bank New Zealand is likely to have operations there as well. This region includes countries such as Australia, New Zealand, and many others in Asia and the Pacific Islands.

Outsourcing of Jobs

ANZ has been outsourcing jobs to countries other than Australia, causing controversy among some outlets. This practice has been ongoing for decades, with ANZ's Bangalore office being operational since 1989.

ANZ employs around 4,800 staff in Bangalore, India, making it one of the first organisations to employ IT staff based in India.

ANZ has shifted over 5000 jobs from Melbourne to India, including 1500 IT positions, 2000 positions in Payments and Institutional Operations, and 1300 positions in Operations Personal Banking.

In 2006, ANZ predicted that by 2010, over 2000 jobs would have been shifted from Australia to Bangalore.

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Financial Performance

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ANZ has consistently delivered strong financial performance, with net profit after tax reaching $6.6 billion in 2020. This significant growth is a testament to the bank's solid foundation and strategic decision-making.

The bank's revenue has been steadily increasing, with a 4% year-on-year growth in 2020. This uptick in revenue is largely due to the bank's efforts to diversify its business and expand its services.

ANZ's strong financial performance has also enabled the bank to maintain a healthy capital position, with a common equity tier 1 (CET1) ratio of 11.4% at the end of 2020. This robust capital base provides a solid foundation for the bank's future growth and resilience.

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Share Price

ANZ share price can be estimated using a dividend discount model (DDM), which takes into account the bank's last full year of dividends and applies a risk rating.

To do a DDM, we need to consider the bank's dividend growth rate, which can be assumed to be between 2% and 4%. The calculation we use is: Share price = full-year dividend / (risk rate – dividend growth rate).

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A risk rate between 6% and 11% is used to calculate the valuation. Let's take a look at the possible valuations based on different risk rates and dividend growth rates:

According to this quick and simple DDM model, an estimated average valuation of ANZ shares is $29.74. However, using an 'adjusted' dividend payment (the expected future dividend) of $1.66 per share, the valuation goes to $28.21.

Why ROE Matters

ROE Matters because it helps you compare a bank's profit against its total shareholder equity, as shown on its balance sheet.

A higher ROE is better, indicating the bank is generating more profit from its shareholder equity. For example, ANZ Banking Group's ROE in the latest full year stood at 10.4%, which is greater than the sector average of 9.91%.

This means for every $100 of shareholder equity in the bank, it produced $10.40 in yearly profit.

Understanding CET1 Ratio

The CET1 ratio is a crucial metric for banks to gauge their financial health. It represents the proportion of total assets that are readily available to protect against financial collapse.

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For Australia's banks, the CET1 ratio is particularly important, as seen in the case of ANZ Banking Group. They had a CET1 ratio of 13.3% last year, which was better than the sector average.

This ratio essentially acts as a capital buffer for banks, providing a safeguard against financial instability.

Controversies and Issues

ANZ has been involved in several controversies and issues over the years.

The bank and 10 of its traders were named in legal proceedings for manipulating benchmark inter-bank interest rates in Australia in 2016.

ANZ was also accused of attempting to manipulate the Malaysian ringgit, with the bank admitting to 10 instances of attempted cartel conduct in court.

The bank was investigated by the Australian Competition & Consumer Commission for blocking businesses from using Bitcoin, but was ultimately cleared of colluding with other banks.

ANZ was accused of discrimination by Australian cryptocurrency exchanger Allan Flynn in 2020, with the bank settling the matter by admitting that de-banking Flynn due to his occupation as a cryptocurrency exchanger could amount to discrimination.

Manipulation of Benchmarks and Key Metrics

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ANZ was named as being the subject of legal proceedings for manipulation of the benchmark inter-bank interest rates in Australia in 2016.

The Australian Securities & Investments Commission (ASIC) made claims of unconscionable conduct and manipulation against ANZ, which the bank attempted to deny and plans to defend in court.

Formal filings of the originating process were made against ANZ on 4 March 2016, and ASIC has since compounded their claim against the bank.

ANZ admitted to 10 instances of attempted cartel conduct regarding alleged manipulation of the Malaysian ringgit in a separate court appearance in November 2016.

The wider market rigging case is reported to have been ongoing and could last into 2018.

Anti-Competitive Conduct

The ANZ bank was investigated for anti-competitive conduct related to Bitcoin-based businesses. They were accused of blocking businesses from making use of Bitcoin, despite the bank itself taking advantage of blockchain technology.

The Australian Competition & Consumer Commission looked into the matter and found that the ANZ and other banks did not collude with each other on the issue.

Alleged Discrimination

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ANZ was accused of discrimination by Australian cryptocurrency exchanger Allan Flynn in September 2020.

The dispute was brought before the ACT Civil and Administrative Tribunal, making it the first human rights action by a Bitcoin trader against a bank alleging discrimination.

Flynn alleged that ANZ denied him banking services on the basis of his occupation as a cryptocurrency exchanger, closing his and his brother's bank accounts and contacting another bank about his Bitcoin trading.

This action allegedly caused the other bank to deny him service, highlighting the potential consequences of ANZ's decision.

The matter between Flynn and the bank was settled in October 2021, with ANZ admitting that they had de-banked Flynn because he operated a Bitcoin trading service.

ANZ also acknowledged that this action could potentially amount to discrimination, but believed it was necessary to mitigate exposure to regulatory risk.

Flynn maintains that ANZ's actions were unlawful, despite the settlement requiring him to withdraw the action.

Document Dumping

Exterior of modern bank building with arched passages
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In 2023, confidential banking documents were found in a bin close to the ANZ branch in Armadale, which is a pretty serious breach of customer confidentiality. The documents included names, addresses, and account numbers of customers with the branch.

This incident highlights the importance of proper document handling and disposal. It's not just about following company policies, but also about protecting sensitive customer information.

ANZ was reported as appearing in 7,548 of the Mossack Fonseca documents in the Panama Papers, reflecting the bank's extensive work in New Zealand, the Cook Islands, Samoa and Jersey. This raises questions about the bank's involvement in offshore banking and potential tax evasion schemes.

The incident in Armadale is a stark reminder that even with advanced technology, human error or negligence can still lead to serious security breaches. It's a wake-up call for banks and financial institutions to review their document handling procedures and ensure they are following best practices.

The Royal Commission in 2017-2019 investigated various banking inquiries, which may have shed more light on the banking industry's practices and procedures. However, the exact details of the commission's findings are not mentioned in the article.

Culture and Personal

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ANZ's workplace culture is a crucial aspect of the bank's success, with a rating of 3.3/5 on Seek's website, surpassing the ASX banking sector average.

For long-term investors, a positive company culture can lead to improved retention of high-quality personnel and ultimately, long-term financial success.

ANZ's personal banking division serves around six million customers at its Australian branches, providing a wide range of financial services.

The bank was the first in Australia to offer Apple Pay to its customers, showing its commitment to innovation and customer convenience.

However, ANZ has faced challenges in regards to its culture, with CEO Shayne Elliott admitting in 2016 that it would be one of the biggest challenges for the bank.

Sponsorship

ANZ has a long history of supporting the Australian Open, renewing its sponsorship in 2014 for a further five years. This commitment to the Australian Open demonstrates ANZ's dedication to the sports community.

In 2015, ANZ took its support for diversity to the streets by holding a campaign in sync with the Sydney Gay and Lesbian Mardi Gras. This campaign showcased ANZ's commitment to promoting inclusivity and acceptance.

Culture

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Culture plays a significant role in a company's long-term success, and investors can assess it through employee reviews on websites like Seek.

A good workplace culture can lead to improved retention of high-quality personnel, which in turn can lead to long-term financial success of a company.

ANZ Banking Group's overall workplace culture rating of 3.3/5 is higher than the ASX banking sector average rating of 3.13.

However, ANZ has faced challenges with its culture, including allegations of sexism, drug use, and bravado culture.

In 2016, ANZ CEO Shayne Elliott admitted that "culture" would be one of the biggest challenges for the bank.

Former ANZ director John Dahlsen also acknowledged issues with bank culture and competition in 2016.

Personal

Personal banking is one of the largest divisions within ANZ, serving around six million customers at its Australian branches.

ANZ provides a wide range of financial services, including banking and lending products to the general public.

ANZ was the first bank in Australia to offer Apple Pay to its customers, making it a leader in mobile payments.

Loans and Services

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ANZ earns 81% of its total income from lending, making it a significant source of revenue for the bank.

The bank lends money to homeowners, businesses, and investors, earning interest on these loans.

A key measure of ANZ's profitability is its net interest margin (NIM), which is the difference between what the bank pays to savers and what it makes from borrowers.

The average NIM across major bank shares is 1.87%, but ANZ's lending margin is lower at 1.65%, indicating a lower-than-average return from lending.

This lower-than-average return may be due to various reasons that are worth investigating.

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Frequently Asked Questions

Is ANZ in the USA?

Yes, ANZ has a presence in the United States, focusing on corporate and investment banking services. Its US operations cater to major companies, institutions, and governments.

What does ANZ Bank stand for?

ANZ Bank stands for Australia and New Zealand Banking Group Limited, a leading financial institution in the region. It's a name that reflects the bank's origins and commitment to serving customers across Australia and New Zealand.

What country is ANZ Bank?

ANZ Bank is headquartered in Australia. Specifically, its main office is located in Melbourne, Victoria.

Carolyn VonRueden

Junior Writer

Carolyn VonRueden is a versatile writer with a passion for crafting engaging content on a wide range of topics. With a keen eye for detail and a knack for research, Carolyn has established herself as a reliable voice in the world of finance and travel writing. Her portfolio boasts a diverse array of article categories, from exploring the benefits of cash cards to delving into the intricacies of Delta SkyMiles payment options.

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