
If you're looking to initiate a refund on a Western Union transaction, you can do so by visiting their official website at www.westernunion.com and following the refund process outlined on their site.
Western Union offers a refund option for certain transactions, including those that were not delivered or were cancelled by the recipient.
For transactions that are eligible for a refund, you can expect to receive your money back within 5-7 business days after the refund has been processed.
You can initiate a refund on the Western Union website by logging in to your account, selecting the transaction you'd like to refund, and following the prompts to complete the refund process.
Refund Process
To request a refund for a Western Union money order, you'll need to fill out a Trace/Refund request form. This form can be used to track down where your sent money is and request a refund of it.
You'll generally need to go to the original Western Union location where you purchased the money order, and have your receipt in hand proving your purchase. Knowing the serial numbers of the money order and the amount sent is also helpful, as it allows you to fill out the refund request form even without a receipt.
Processing fees are required to file a refund form, and the amount of the fee depends on the amount of the money order. Filing for tracking and refunds promptly can help you receive your refunds more quickly.
If the money order hasn't been cashed yet, you can expect to receive your refund within 30 days or less. However, if it has already been cashed, Western Union might require an investigation and possibly a bond of surety before issuing a refund.
To complete the cancellation process, you'll need to pay any required fees, which may be deducted from your refunded money. You can then receive your refund in cash or credited to your bank or credit card account.
News Release: Scams
If you've been scammed through Western Union, there's still hope for a refund. Refunds are available to people who were tricked into wiring money to scammers between January 1, 2004 and January 19, 2017.
You can file a claim online at westernunionremissionphase2.com or use a prefilled claim form if you received one in the mail. The deadline to file a claim has been extended to August 31, 2022.
Don't get scammed by scammers claiming to help you file a claim or get your money back. You don't need to pay anyone to file a claim, and you don't need a lawyer to do it.
To avoid refund scams, remember these simple tips:
- You don’t have to pay to file your claim.
- You don’t need a lawyer to file a claim.
- Don’t pay anyone who contacts you and says they’ll help you file, or help you get your money back.
If you're having trouble getting your records from Western Union, don't give up. You can contact the FTC for help, and they may be able to assist you in getting your records and filing a claim.
Expert Advice
You can cancel or stop a transfer at any time if it hasn't been completed.
The amount of funds returned and the speed of the refund depend on whether the Money Transfer has been completed, the presence of the original receipt, and the reason for the cancellation.
You will likely be charged a minimum fee for the cancellation.
Funds are usually credited or available no later than the following business day, depending on the source of funds being transferred.
If the transfer has not been completed, you can expect a refund, although the specific timeframe and amount will vary based on the circumstances.
Sources
- https://thelawdictionary.org/article/getting-a-refund-on-a-western-union-money-order/
- https://www.wikihow.com/Cancel-a-Western-Union-Money-Transfer
- https://cca.hawaii.gov/blog/news-release-refunds-from-western-union-for-scams/
- https://www.courierpress.com/story/news/local/2018/05/26/consumer-watchdog-how-get-refund-if-western-union-scammed-you/643534002/
- https://consumer.ftc.gov/consumer-alerts/2022/07/did-you-pay-scammer-through-western-union-check-new-deadline-refunds
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