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Wix charges a 2.9% + $0.30 per transaction fee for credit card payments.
This fee is in addition to the payment gateway fees, which can range from 0.5% to 2% per transaction.
The payment gateway fees are charged by the third-party payment processor, not Wix.
These fees can add up quickly, so it's essential to factor them into your pricing strategy.
What Is Wix Credit Card Processing?
Wix Credit Card Processing is a payment gateway that allows online businesses to accept credit card payments directly on their Wix website.
Wix offers a built-in payment solution that integrates seamlessly with their website builder, making it easy for businesses to get started with credit card processing.
Wix charges a flat transaction fee of 2.9% + 30¢ per transaction for most credit card types, with additional fees for American Express and Discover cards.
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What Is Wix Credit Card Processing?
Wix credit card processing is a feature that allows businesses to accept online payments through their Wix website or mobile app. It's a convenient way to get paid by customers, and it's free to set up.
Wix offers a range of payment plans, including a 2.9% + 30¢ per transaction fee for standard transactions. This fee is competitive with other payment processors.
To use Wix credit card processing, you'll need to connect a payment method, such as a bank account or credit card, to your Wix account. This will allow you to receive payments and transfer funds.
Wix credit card processing supports a variety of payment types, including Visa, Mastercard, and American Express. This makes it easy to accept payments from customers who have different types of credit cards.
Wix also offers a feature called Wix Payments, which allows you to send invoices and receive payments directly from your website. This can help you get paid faster and avoid missed payments.
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How It Works
Wix Credit Card Processing is a secure and reliable way to accept payments online. It's integrated directly into the Wix platform, making it easy to set up and manage.
You can add a payment button to your Wix website with just a few clicks. This allows customers to pay for products or services with a credit card.
The payment process is encrypted, protecting sensitive information like credit card numbers. This ensures a safe and secure transaction for both you and your customers.
Wix Credit Card Processing charges a small transaction fee for each payment. This fee is competitive and transparent, with no hidden costs.
You can view all your payment activity and transaction history in the Wix dashboard. This makes it easy to track your sales and manage your finances.
Curious to learn more? Check out: Passing on Credit Card Fees to Customers
Pros and Cons
Wix credit card processing fees offer several benefits that can improve your online store's performance. You can manage everything under one roof, eliminating the need to switch between different platforms.
Having all your financial information in one place also means you won't have to leave the platform to check on your funds. This can save you time and reduce stress.
Consider reading: Is Credit One Platinum a Good Credit Card
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Wix Payments provides a better user experience for your customers, allowing them to check out on your own domain without being redirected to an external page. This can help keep your conversion rate up.
Here are some key pros of Wix Payments:
- No setup fees for Wix Payments
- No fees for chargebacks and refunds
- Wide range of payment methods available, including debit and credit cards, Pay Now by Klarna, iDeal, and Giropay
- Dedicated customer support team
- Compliance with PCI DSS security standards
- Ability to use other transaction gateways like PayPal
Pros
Wix Payments offers a range of benefits that make it a great choice for online stores.
You can manage everything under one roof, which means you won't have to leave the platform to check on your funds. This is a huge time-saver and can help reduce stress.
One of the biggest advantages of Wix Payments is that it provides a better user experience for your customers. They can check out on your own domain without being redirected to an external page, which can help keep your conversion rate up.
Wix Payments allows you to use other payment providers, so you're not locked into their system. This means you can still let users pay through other gateways like PayPal.
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Wix Payments also offers a system called Pay Now, which allows customers to do online bank transfers. This can be a convenient option for customers who prefer not to use credit or debit cards.
Here are some of the key features of Wix Payments:
- No fees for chargebacks and refunds
- Eliminates the need for third-party payment gateways
- Provides a central location to manage payouts, refunds, chargebacks, and customer payments
- Offers a wide range of payment methods
- Dedicated customer support team
- Complies with the PCI DSS security standards
Cons
Wix Payments has some limitations you should be aware of. Not all countries are eligible to use Wix Payments, which is currently only available in Europe, the UK, USA, and Brazil.
If you're planning to use Wix Payments, you'll need to check if your business falls under any of the restricted or prohibited categories. This includes businesses that might seem harmless, like selling herbal incense.
Make sure to complete the setup process within 30 days of receiving your first payment, or you could lose access to the funds you've already received.
Wix Payments is still a relatively new service, so I don't have firsthand experience with how they handle fraud and chargeback issues. However, here's a hypothetical scenario of what might happen: someone buys something from your store, you ship it, but then they claim the card was stolen or they changed their mind, and you end up losing an item and the funds are returned.
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Fees and Charges
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Wix charges a per-transaction fee in addition to the monthly charge for accepting payments through Wix. This fee is 2.9% of the transaction charge plus $0.30 in the United States.
For example, a purchase of $100 would incur a fee of $2.90 plus $0.30, totaling $3.20. This fee is in addition to the monthly service fee and any other fees associated with creating, maintaining, or managing your website.
The transaction fee varies depending on your location and the payment methods used, but in the US, it's 2.9% of the transaction value plus $0.30 for online card payments. This fee covers the payment processing cost, including fraud detection and prevention, payment authorization, and settlement to your bank account.
Here's a breakdown of the transaction fee for different payment methods:
Currency conversion fees can also add up when selling internationally, but offering prices in the customer's local currency can help reduce these fees.
For more insights, see: Shopify Currency Conversion Fee
Charge Per Transaction
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Wix charges a per-transaction fee in the United States, which is 2.9% of the transaction amount plus $0.30 for online card payments.
This fee is in addition to the monthly service fee and any other fees associated with creating, maintaining, or managing your website.
The per-transaction fee varies depending on your location and the payment methods used, so it's essential to check the specifics for your area.
Here's a breakdown of the per-transaction fees for different payment methods:
Keep in mind that these fees are subject to change, so it's crucial to check the Wix website or contact their support team for the most up-to-date information.
Consider Currency Conversion
Currency conversion fees can add up if you're selling internationally, typically around 2% of the transaction value.
To minimize these fees, consider offering prices in the customer's local currency, which can reduce the need for payment processors to handle conversions.
If you do need to use a payment processor, look for one that supports multi-currency processing, which can eliminate additional fees.
Carefully review currency conversion policies and fees to determine the best approach for your business and save on unnecessary costs.
If this caught your attention, see: Currency Conversion Charges on Credit Cards
Help Center
Contacting the Wix customer care department can save you a great deal of time and get you quality feedback.
You can get overwhelmed with all the loads of information you must process, like checking the terms and conditions, reviewing the prohibited contact list, and many other activities.
The Wix customer care department can help you navigate these complexities and provide you with the information you need to make informed decisions about your account.
The Wix customer support team is available to assist you with any questions or concerns you may have about their fees and charges.
You can find more information about Wix's customer support and how to contact them in the Wix Payments Help Center.
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Choose a Pricing Plan
Choosing a pricing plan for your website or online store can be a bit overwhelming, especially with Wix offering several options. Wix has several pricing plans for its website builder and ecommerce platform.
Each plan has different features and transaction fee rates, so it's essential to review them carefully to find the best fit for your business. The transaction fee rate can significantly impact your profit margins, so don't overlook this factor.
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Wix's Basic plan costs $17 per month, while the Unlimited plan costs $25 per month, and the VIP plan costs $35 per month. If you have a high sales volume, you may qualify for a lower transaction fee rate by upgrading to a more expensive plan.
Here's a quick rundown of Wix's business and ecommerce plans:
By carefully reviewing Wix's pricing plans, you can make an informed decision that suits your business needs and saves you money on fees.
Setting Up Wix Credit Card Processing
To set up Wix credit card processing, you'll need to sign up or upgrade to a Business or eCommerce plan if you're currently on a standard website plan. This will give you access to Wix Payments.
You'll then head to your account dashboard and click 'Accept Payments', followed by 'Complete account setup'. This will prompt you to state your business type, which you can't change later, so choose carefully.
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You'll need to fill in the necessary details and hit Submit. Note that Wix automatically suggests a variety of fitting payment gateways if Wix Payments is available in your region. Take your time to carefully examine each option and select the one that aligns best with your business needs.
Here are the steps to connect to Wix Payment:
- Click on the ‘Setting’ in Dashboard
- Navigate to the "Accept Payments" section
- Select the payment gateway that aligns best with your business needs and hit 'Connect'
- Enter your email address and proceed
How to Set It Up
To set up Wix credit card processing, you'll need to start by upgrading your account to a Business or eCommerce plan if you're currently on a standard website plan. This will give you access to Wix Payments.
Sign up or upgrade your account to a Business or eCommerce plan, as this is a requirement for using Wix Payments. You won't be able to access Wix Payments if you're on a standard website plan.
Once you've upgraded your account, go to your account dashboard and click 'Accept Payments'. This will take you to the next step in the setup process.
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You'll then be asked to state your business type, which can be Individual/Sole Proprietorship or Partnership/Ltd/Liability Co./Corporation/NGO. Note that you cannot change this later, so choose carefully.
To enable the payments method that coincides with Wix Payments, such as iDeal and Sofort, hit the Complete Setup tab. This will allow you to compare your products and services against the Wix Payments prohibited services and products list.
Here are the steps to connect to Wix Payment:
- Click on the ‘Setting’ in Dashboard
- Navigate to the "Accept Payments" section
- Select the payment gateway that aligns best with your business needs
- Hit 'Connect' to proceed
- Enter your email address to confirm the connection
Create an Account
To create a Wix Payments account, you'll need to upgrade to a Business or eCommerce plan if you're currently on a standard website plan. This is because Wix Payments is not available on standard website plans.
To get started, log in to your Wix eCommerce Store and navigate to your site's dashboard. Next, click on the Accept Payments tab.
You'll then need to select your business option under Business Type. The options are Individual/Sole Proprietorship or Partnership/Ltd/Liability Co./Corporation/NGO.
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Fill in your details, including identification information, bank details, address, business description, and business information. Be sure to check Wix Payments' terms and conditions before submitting your application.
Wix Payments requires you to set your location, so make sure it's correct before proceeding. If not, click "Change" to update it.
Here are the steps to follow in more detail:
- Log in to your Wix eCommerce Store and navigate to your site's dashboard.
- Click on the Accept Payments tab.
- Click on the Connect button beside Wix Payments.
- Select your business option under Business Type.
- Fill in your details, including identification information, bank details, address, business description, and business information.
- Check Wix Payments' terms and conditions and click on the checkboxes.
- Click submit.
Wait for Approval
Setting up Wix credit card processing is a straightforward process, but it does require some patience. You'll need to wait for several business days for Wix to verify your account.
Wix will notify you of the verification status through email and your site's dashboard. This is usually a seamless process, and you'll be able to track the progress of your verification online.
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Managing Transactions and Chargebacks
Managing transactions and chargebacks is a crucial aspect of Wix credit card processing fees. Chargebacks occur when a customer disputes a charge on their credit card, resulting in a reversal of the transaction and a loss of revenue for the business.
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A chargeback fee is charged by Wix Payments to cover the administrative costs of the dispute, and it's typically around $20. This fee is in addition to the lost revenue from the disputed transaction.
Providing clear product descriptions can help minimize chargebacks. Clear product descriptions help customers understand what they're buying, reducing the likelihood of disputes.
Responding promptly to customer inquiries is also essential for minimizing chargebacks. It shows that you're committed to customer satisfaction and can help resolve any issues before they become disputes.
Fraud detection tools can also help minimize chargebacks. By identifying and preventing fraudulent transactions, you can reduce the number of disputes that occur.
Understanding chargeback policies and procedures is crucial to resolving disputes effectively. This includes knowing the steps to take when a chargeback occurs and how to respond to customer inquiries.
Frequently Asked Questions
How do I add a processing fee on Wix?
To add a processing fee on Wix, go to Order Settings in your dashboard, click Advanced, and follow the prompts to create a new service fee. You can customize the service fee details and conditions to suit your needs.
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