Understanding What Does Verizon Phone Insurance Cover and Costs

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Verizon phone insurance can be a lifesaver if your device gets damaged or stolen. You can purchase a protection plan for your phone through Verizon, which covers accidental damage, mechanical or electrical breakdowns, and even theft or loss.

The cost of Verizon phone insurance varies depending on the plan you choose. For example, the Verizon Protection Plan costs $11.99 per month, while the Verizon Total Mobile Protection Plan costs $18.99 per month.

If you're on a budget, the Verizon Protection Plan is a more affordable option. However, the Total Mobile Protection Plan offers additional benefits, including identity theft protection and a personal safety app.

What Verizon Phone Insurance Covers

Verizon phone insurance can be a lifesaver if you're prone to breaking your phone. According to Verizon, nearly 60% or more of customers can get their device repaired on the same day if it malfunctions.

Device malfunction is just one of the many things covered under Verizon phone insurance. You'll also be protected against loss, theft, damage, and post-warranty defects.

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If you're worried about costly repairs, Verizon's device protection options can provide peace of mind. For example, with Verizon Protect, you'll get unlimited cracked screen repairs for $29 each time you need it.

Verizon Protect also offers same-day device replacement and setup, as well as fast battery replacement at a Verizon-authorized repair facility. Additionally, it includes security features like security and privacy protection, Wi-Fi security, identity theft monitoring, and the ability to identify unknown numbers and control spam calls.

Here's a breakdown of what's covered under Verizon phone insurance:

  • Loss
  • Theft
  • Damage (including liquids)
  • Post-warranty defects
  • Device malfunction
  • Cracked screens (unlimited repairs for $29 each time)
  • Battery replacement (fast replacement at a Verizon-authorized repair facility)

These benefits are available with Verizon Protect, which can be added to your account for $17 or $14 monthly per device (depending on the type), or $50 per month for account-based coverage.

Benefits and Features

Verizon phone insurance offers a range of benefits and features that can provide peace of mind and protect your device from damage.

Device protection is relatively inexpensive compared to the cost of a new device, and it can provide coverage for loss, theft, damage, and malfunctioning. Verizon's most comprehensive device protection option, Verizon Protect, offers same-day device replacement and setup, unlimited cracked screen repairs for $29 each time, and fast battery replacement at a Verizon-authorized repair facility.

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The security features of Verizon Protect include security and privacy, Wi-Fi security and protection, identity theft monitoring, and the ability to identify unknown numbers and control spam calls. These features can help protect your device and personal information from online threats and malicious content.

Here are the main benefits of Verizon Protect:

  • Loss, Theft, and Damage during the Post Warranty period
  • Protection for Multi-Device customers against theft and Loss
  • Total Equipment coverage for those who have a plan with Verizon
  • Mobile Security Coverage and expert assistance on Cyber Security
  • International Coverage but with limited features
  • Wireless phone protection against Cybersecurity Threats.

Low Deductibles

The yearly deductibles found with Verizon insurance plans are slightly lower than what other companies force consumers to pay before offering coverage. This means you'll pay less out of pocket for repairs.

Your Verizon insurance deductible will depend on what you need to get repaired. If you're getting a cracked front screen fixed, you'll pay $29.

For example, if you have a broken iPhone 6s, you'll pay a deductible of $100, while a broken iPhone XR will cost you $229. It's essential to consider the deductible before purchasing an insurance plan.

Here's a rough idea of the deductibles with Verizon Protect plans:

Keep in mind that these deductibles are subject to change, and it's always best to check the Verizon website for the most up-to-date pricing.

24/7 Tech Support

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Having 24/7 tech support is a game-changer, especially when you're dealing with a pesky phone issue in the middle of the night. Verizon Mobile Protect users can access the Tech Coach app for round-the-clock help with device issues or coverage questions.

The Tech Coach app is well-rated, with an average of 4.1 stars across nearly 40,000 reviews in the Google Play Store.

Data Protection

Data Protection is a top priority with Verizon Mobile Protect.

You can retrieve valuable information from your damaged phone with their data recovery service.

However, Verizon can't guarantee full recovery, and sometimes the damage is too severe.

Photos, videos, and data you didn't back up in the cloud or on another device may be lost forever.

Filing a Claim and Costs

Filing a claim with Verizon Wireless is a straightforward process, but it's essential to know what to expect. You'll need to provide information about the phone, including what happened to it, and be prepared to pay a deductible.

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You'll have to pay a deductible when making a claim, which can range from $100 to $229, depending on the type of phone and coverage. For example, a claim for an iPhone 10 would have a $229 deductible.

To give you a better idea of the costs involved, here's a breakdown of the deductibles for different scenarios:

Keep in mind that the deductible will vary depending on the specific situation, so it's always a good idea to review your coverage and deductible amount before making a claim.

Filing a Claim

Filing a claim can be a straightforward process if you know what to expect. You can start by contacting your phone insurance provider, such as Verizon Wireless, to initiate the claim process.

To file a claim with Verizon Wireless, you'll need to provide information about the phone, including what happened to it. Asurion, the claims processor for Verizon Wireless, will then ask you for more details about the phone's condition.

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You may need to start a new claim if you don't provide enough information initially. For example, if you claim physical damage, Asurion may reject your claim, but you can try again by adding more details about the phone's condition. This is what happened in my case, and I was able to get my claim approved after adding more details about the damage.

Before Asurion can move forward with the claim, you may need to turn off Find My iPhone on the phone. This can be a bit tricky, but it's a necessary step to complete the claim process.

Verizon Mobile Protect offers unlimited cracked screen repairs with no deductible, making it a great option for those who want to protect their phone from damage.

Deductible Applies

You'll need to pay a deductible when filing a claim with Verizon's phone insurance. This is a common practice with insurance plans, and it's not unique to phone insurance.

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The deductible amount varies depending on the type of device and the extent of the damage. For example, if you need to get a cracked front screen fixed, you'll pay $29. However, if you're dealing with a more expensive device like an iPhone 6s, the deductible can be as high as $100.

If you have a stolen phone, the damage deductible may not apply if your loss and theft deductible is under $99. In this case, the damage deductible will be the same as your loss and theft deductible.

Here are some examples of deductibles for different devices:

Keep in mind that these deductible amounts are subject to change, and you should check the Verizon website for the most up-to-date pricing.

Cost of Protection

The cost of protection with Verizon Mobile Protect is a significant factor to consider when deciding whether to purchase the plan.

The monthly charge for Verizon Mobile Protect varies, but for most phones, it costs $17 per month. If you have more than one eligible phone, you can protect your other devices with Verizon's Multi-Device plan, but the price varies and is subject to change.

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The cost of protection can add up quickly, especially if you have multiple devices on your plan. In a year, you'll pay $204 for protection on one device, and $600 for four devices.

Here's a breakdown of the estimated cost of protection over two years for different numbers of devices:

The cost of protection with Verizon Mobile Protect is a significant investment, but it may be worth it for some users, especially those who frequently drop their phones or live in areas with high crime rates.

Protection Options and Eligibility

Verizon offers two comprehensive device protection options: Verizon Protect and Total Mobile Protection. Verizon Protect provides device protection, security, and technical support, including coverage for loss, theft, damage, and post-warranty defects.

You must be a Verizon customer to sign up for Verizon Mobile Protect, and you can enroll within 30 days of activating a new phone on Verizon. Your phone must be in good condition and not have a cracked screen, won't turn on, or be malfunctioning.

Credit: youtube.com, How Does Verizon Protection Plan Work? - InsuranceGuide360.com

Verizon Protect offers same-day device replacement and setup, unlimited cracked screen repairs for $29 each time, and fast battery replacement at a Verizon-authorized repair facility. It also includes security features like security and privacy protection, Wi-Fi security, identity theft monitoring, and identifying unknown numbers.

Total Mobile Protection is another great option, offering all the device protection and tech support benefits of Verizon Protect, but without the four security features. It's offered at $12 or $15 per month for a single device, or $45 per month for account-based coverage.

To be eligible for Verizon Mobile Protect, your device must be fully functional, not have noticeable physical damage, and not have any defects. You can enroll any of your devices for the Verizon protection plan as long as the device is fully functional.

Here are the key conditions to fulfill for Verizon Mobile Protection to come into effect:

  • You must have used your device for more than 30 days
  • You can enroll any of your devices for the Verizon protection plan as long as the device is fully functional
  • The device to be enrolled for protection should not have any noticeable physical damage
  • The device to be protected must not have any defects

Frequently Asked Questions

How much is the Verizon insurance deductible for a lost phone?

The deductible for a lost phone is $99, unless your loss/theft deductible is less than $99, in which case it will be the same as your loss/theft deductible.

What does the Verizon protection plan include?

Verizon Mobile Protect includes cracked screen and back glass repair, same-day delivery, and unlimited claims with a $99 deductible per incident. This plan also offers peace of mind with no deductible for select smartphones.

Vanessa Schmidt

Lead Writer

Vanessa Schmidt is a seasoned writer with a passion for crafting informative and engaging content. With a keen eye for detail and a knack for research, she has established herself as a trusted voice in the world of personal finance. Her expertise has led to the creation of articles on a wide range of topics, including Wells Fargo credit card information, where she provides readers with valuable insights and practical advice.

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