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If you're planning a trip to Japan, you're probably wondering how to navigate the country's public transportation system. One of the most convenient options is using a Suica card or your iPhone.
The Suica card is a prepaid IC card that can be used to ride trains, buses, and subways in Japan. You can purchase a Suica card at any train station, and it's easy to reload and use.
Traveling with a Suica card is convenient because it eliminates the need for cash or tickets, and you can even use it to buy snacks and drinks at some vending machines.
Getting Started
You can get started with Suica on your iPhone by setting up a virtual Mobile Suica card in Japan. This is a convenient option if your phone is compatible with Mobile Suica.
To use Mobile Suica, you need to add Suica to your Google Pay profile. You can also download the Suica app for Android users, but be aware that it's only available in Japanese and the reviews on Google Play aren't promising.
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You can use Mobile Suica to buy commuter passes, Green Car tickets, and Shinkansen tickets, but you'll need to have your device on for it to work. If your battery dies while you're on the train, inform the staff at your exit gate and they'll give you a slip with fare details on it.
Welcome to Japan
Welcome to Japan! You've just arrived and you're eager to start exploring. The Welcome Suica card is a great option for short-term visitors.
You can purchase the Welcome Suica card at various JR East Travel Service Centers, including Narita Airport Terminal 1 Station and Tokyo Station. However, buying it online via Klook or Rakuten Travel Experiences is highly recommended.
The Welcome Suica card comes pre-loaded with either ¥1,000 or ¥2,000, and it's perfect for those who don't want to worry about a ¥500 deposit. However, this also means you can't get a refund for any remaining balance.
The card automatically expires after 28 days, so be sure to use it within that timeframe. You'll also receive a receipt with useful information, including the expiration date, which you should keep handy in case anyone asks to see it.
Setting Up in Japan
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Setting up a virtual Suica card in Japan is a breeze if you have a compatible phone. You'll need to add Suica to your Google Pay profile to use Mobile Suica.
If your phone is compatible, you can also download the Suica app for Android users, but be aware that it's only available in Japanese and has mixed reviews on Google Play.
To use Mobile Suica, your device needs to be on, and if your battery dies while you're on the train, inform the staff at your exit gate to get a slip with fare details.
The staff will give you a slip with fare details, and you'll need to show it to them the next time you arrive at a station to pay what you owe and get through the ticket gate.
Use the App
The Suica app is a game-changer for navigating Japan's complex subway system. You can use it to create a new Suica or PASMO card, or to buy a Shinkansen or Green Car ticket.
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The app also allows you to set up auto-reload, which is convenient if you're using the card frequently. You can set up auto-reload using a View Card only.
One of the app's most useful features is the trip planner, which shows you the fastest way to get from point A to point B via JR-owned transit options. This can be a lifesaver if you're new to Japan and don't know the subway system.
Here's a summary of the app's features:
The app is available for both iPhone and Apple Watch users, and it's a great tool for navigating Japan's complex subway system.
App Features
The Suica app offers a range of features to make using your digital Suica card a breeze.
You can create a new Suica or PASMO card directly in the app, which is super convenient if you're traveling to Japan for the first time.
The app allows you to create or change your commute plan, making it easy to plan your daily travel.
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You can also use the app to buy a Shinkansen or Green Car ticket, which is a great option if you're planning to take the bullet train.
To pay for subway and bus fare, you can simply tap your phone or Apple Watch, making it quick and easy to get around the city.
The app will also have a number of other features, including a trip planner, which shows you the fastest way to get from point A to point B via JR-owned transit options.
Here are some of the key features of the Suica app:
- Create a new Suica or PASMO card
- Create or change your commute plan
- Buy a Shinkansen or Green Car ticket
- Set up auto-reload (using a View Card only)
- Set or change the notifications that you get from JR East
You can even use the app to pay for non-designated seats on the Shinkansen, making it a convenient option for traveling across Japan.
Apple Users
If you have an iPhone 8 or later, you can add your Suica to your Apple Wallet. This isn't quite the same as Mobile Suica, which funnels through the Suica app.
To set up a virtual Suica on your iPhone, you need the latest iOS. You can create a new Suica card on your iPhone, or add the remaining amount on a physical Suica card to your virtual wallet by following the prompts and adding the last few digits of the card.
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You can choose to pay via Apple Pay or direct from your credit card; the costs are the same. If you have an iPhone and Apple Watch, you cannot have the same Suica account on both devices, but you can switch between devices.
To top up your Mobile Suica through Apple Pay, simply tap on your registered Mobile Suica, press the Add Money button and type in your desired amount. You'll need to choose the card you will be paying with and verify your purchase by using Face or Touch ID.
Here's a quick rundown of the steps to top up your Mobile Suica through Apple Pay:
- Tap on your registered Mobile Suica
- Press the Add Money button
- Type in your desired amount
- Choose the card you will be paying with
- Verify your purchase with Face or Touch ID
Getting Around
You can use your Suica, PASMO, or ICOCA card with Apple Pay to ride transit anywhere that accepts these cards.
To ride transit with your Suica, PASMO, or ICOCA card set to Express Mode, make sure your device is turned on, and hold the top of your iPhone or Apple Watch display near the ticket gate scanner when you enter and exit.
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You'll see Done and a checkmark on the screen, and if using your Apple Watch, you'll also feel a gentle tap and hear a beep.
If you want to use a card that isn't set to Express Mode, you'll need to authenticate using Face ID, Touch ID, or passcode on your iPhone, or double-click the side button, swipe down to select your card, and authenticate with your passcode on your Apple Watch.
You can use your Express Mode card when your iPhone needs to be charged, depending on your iPhone model.
Frequently Asked Questions
Can I use a Suica card on my iPhone?
Yes, you can use a Suica card on your iPhone, but first, set it to Express Mode and ensure your device is turned on.
Can I use my Suica card after adding to Apple Wallet?
No, your physical Suica card won't work after transferring its balance to Apple Wallet. You'll need to use the digital version in the Wallet app instead.
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