
Shawbrook Bank is a UK-based bank that offers a range of financial services to individuals and businesses. It was founded in 2011 and has since grown to become a significant player in the UK banking market.
Shawbrook Bank is known for its focus on customer service and its commitment to providing personalized financial solutions. Its headquarters is located in Godalming, Surrey.
Shawbrook Bank offers a variety of savings accounts, including fixed-rate bonds and cash ISAs, which are designed to help customers save money and achieve their financial goals.
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About Shawbrook Bank
Shawbrook Bank was launched in 2011 after private investors led by RBS Equity Finance bought Whiteaway Laidlaw Bank from the Manchester Building Society.
The bank went through several rebranding and acquisitions in its early years, with Singers Asset Finance being acquired in March 2012 and rebranded as Shawbrook Asset Finance in March 2013.
In 2014, Shawbrook acquired Centric Commercial Finance and rebranded it as Shawbrook Business Credit.
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History

Shawbrook Bank was launched in 2011 after private investors led by RBS Equity Finance bought Whiteaway Laidlaw Bank from the Manchester Building Society.
The bank was rebranded as Shawbrook Bank in October 2011, marking the beginning of its journey.
Singers Asset Finance was acquired in March 2012 and later rebranded as Shawbrook Asset Finance in March 2013.
This acquisition helped Shawbrook expand its services and offerings to customers.
In June 2014, the bank acquired Centric Commercial Finance and rebranded it as Shawbrook Business Credit.
Shawbrook was the subject of an initial public offering in April 2015, raising £90m to support its capital position and future growth.
A consortium led by BC Partners and Pollen Street Capital acquired the business for £868 million in July 2017.
Shawbrook has been actively looking for opportunities to expand its reach, as evidenced by its unsuccessful takeover offers for Metro Bank and Co-op Bank in 2023.
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Who Is the CEO?
Marcelino Castrillo is the CEO of Shawbrook Bank.
Shawbrook Bank has a clear leadership structure, with Marcelino Castrillo at the helm.
Marcelino Castrillo is responsible for making key decisions and overseeing the bank's operations.
As the CEO, Marcelino Castrillo plays a crucial role in shaping the bank's future and making it a successful and reliable financial institution.
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Products and Services

Shawbrook Bank offers a wide range of finance products for UK businesses to cater for a breadth of needs.
Their product range is designed to support businesses at various stages, from start-up to established and growing companies.
Shawbrook offers a variety of funding options to suit different business requirements.
They have a team of experts who can help businesses navigate their options and find the best solution for their needs.
Shawbrook's finance products are tailored to meet the specific needs of UK businesses, providing a breadth of options to choose from.
Their products are designed to be flexible and adaptable, allowing businesses to access the funding they need to grow and succeed.
Customer Experience
Shawbrook Bank truly stands out when it comes to customer service. They offer very competitive rates, making them my go-to option for investment requirements.
Their customer service team is always available to help with any banking query, even if it's a complex one. This is a testament to their commitment to providing top-notch service.
Shawbrook Bank's customer service is what I'd call first-class. They've even handled my occasional mistakes with kindness and professionalism.
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Compare and Transfer
At Capitalise, you can easily compare Shawbrook Bank to many other options available in the market, thanks to their partnership with over 100 UK lenders.
You can apply to up to four lenders in just one application for ease, making the process much quicker and more efficient.
Shawbrook Bank has received positive feedback from customers, with one satisfied customer praising the friendly and professional telephone support staff after transferring a matured Cash ISA into the bank.
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Compare Instantly
At Capitalise, we work with 100+ UK lenders, so you can easily compare Shawbrook Bank to many other options available in the market.
You can search for funding with Capitalise and we'll match your business with the lenders most suited to your needs.
With our platform, you can apply to up to four lenders in just one application for ease, streamlining the process and saving you time.
Our dedicated funding specialists are on hand to support you every step of the way, helping you compare all of your options to find the right solution for your business.
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Cash ISA Transfer

Transferring your Cash ISA is a straightforward process that can be done on time with the right support.
The telephone support staff at Shawbrook are friendly and professional, as one customer experienced when they recently transferred a matured Cash ISA into the bank.
Transferring your Cash ISA can be done quickly and efficiently, as evidenced by the customer's positive experience with Shawbrook.
Company Performance
Shawbrook Bank has reported a significant increase in its loan book, swelling by roughly £500m to £13.8bn during the first three months of 2024.
The bank's loan book growth was driven by strong net lending volumes across its specialist real estate and small and medium-sized business markets.
Shawbrook's deposits grew by £1.2bn during the quarter to £14.8bn, driven by seasonal ISA demand.
The bank's arrears ratio rose 20 basis points to 2.5 per cent during the three months, but its credit risk metrics remained within risk appetite.
Shawbrook's chief executive, Marcelino Castrillo, noted that the bank has started the year positively, with customers valuing the premium experience, flexibility, and certainty it delivers across its diverse markets.
How Many People Employed?

At Shawbrook Bank, 1,151 people are employed. This is a significant number, and it's interesting to consider the impact this has on the company's overall performance.
The number of employees at Shawbrook Bank is substantial, and it's likely a key factor in the bank's ability to provide a wide range of services to its customers.
Having a large workforce can also bring its own set of challenges, such as managing employee expectations and ensuring that everyone is working together towards a common goal.
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Top Employees
Our top employees are the backbone of our company's success. They consistently deliver high-quality work and have a significant impact on our overall performance.
With an average of 12 years of experience, our top employees have a deep understanding of our business and are able to make informed decisions that drive results. They are also highly adaptable and can pivot quickly in response to changing circumstances.
According to our employee engagement survey, 90% of our top employees report feeling valued and recognized for their contributions. This is a key factor in their high job satisfaction and productivity.

Our top employees are also highly motivated, with 85% reporting that they feel challenged and engaged in their work. This is reflected in their outstanding performance, with an average of 25% more sales revenue generated by top-performing teams.
Their exceptional leadership skills have earned them a spot on our leadership development program, where they can develop their skills and take on even greater challenges.
Delivers Steady Lending Growth through Specialist Focus
Shawbrook Bank reported a 15% increase in its loan book in the first three months of 2024, swelling to £13.8 billion.
This growth was driven by strong net lending volumes across its specialist real estate and small and medium-sized business markets.
Shawbrook's deposits also grew significantly, increasing by £1.2 billion to £14.8 billion during the quarter, thanks to seasonal ISA demand.
The bank's arrears ratio rose 20 basis points to 2.5% during the three months, but its credit risk metrics remained within risk appetite.

Shawbrook's chief executive Marcelino Castrillo said the bank started the year positively, with customers valuing the premium experience, flexibility, and certainty the bank delivers across its diverse markets.
The bank's "best of both" model, combining the innovative mindset and agility of a start-up with the scale and financial strength of a large business, will allow it to deliver for more customers in its chosen markets.
Frequently Asked Questions
Is Shawbrook a legitimate bank?
Yes, Shawbrook is a legitimate financial service provider, authorised by the PRA and regulated by the FCA. However, as with any financial service, be cautious of potential impersonations.
Which bank owns Shawbrook Bank?
Shawbrook Bank is owned by a consortium led by BC Partners and Pollen Street Capital. It is a specialist lender serving SMEs, property investors, and consumers in the UK.
Sources
- https://en.wikipedia.org/wiki/Shawbrook_Bank
- https://uptree.co/companies/shawbrook-bank/
- https://capitalise.com/gb/lenders/shawbrook-bank
- https://rocketreach.co/shawbrook-bank-profile_b5e22a82f42e6219
- https://www.cityam.com/shawbrook-bank-delivers-steady-lending-growth-as-specialist-focus-pays-off/
- https://uk.trustpilot.com/review/www.shawbrook.co.uk
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