
Rent One's online payment system allows property managers to accept payments from tenants through a secure and convenient platform. This system reduces the need for manual processing and minimizes the risk of lost or delayed payments.
With Rent One's online payment system, tenants can make payments at their convenience, 24/7, and receive reminders and notifications to avoid late fees.
By implementing online payments, property managers can save time and resources, and focus on other aspects of property management.
Benefits of Online Payments
Paying rent online is a game-changer for both landlords and tenants. With an online rental payment system, you have a more accurate digital record that allows your teams to instantly verify if and when a payment was made.
Almost 90% of Americans use some form of online payment, and providing flexible payment options like eCheck, credit cards, debit cards, electronic cash, and bank drafts adds value to the overall experience.
Flexible rent solutions are important to 66% of renters, and offering multiple ways to pay can make it easier for them to adopt online systems and processes faster. The more ways residents can pay, the better chance you have of collecting rent payments on time.
By getting residents to adopt online rent payments, you can also increase the likelihood they'll use other property features available in their online resident portals. Having satisfied residents means you'll also see a greater return on your technology investment in the form of streamlined processes and improved team bandwidth.
Paying rent online is not only preferred, but expected, by the overwhelming majority of residents. Providing modern, flexible ways to pay enhances the entire customer experience, boosts efficiency, and eliminates accounting errors.
Security and Accountability
Protecting sensitive resident information is a top priority, especially since one in four companies globally have suffered a data breach costing $1–$20 million or more in the past three years.
A well-designed online rent payment system can safeguard both in-transit and at-rest data, shielding sensitive information from unauthorized views. This means residents can pay rent online without worrying about identity theft.
Manual payment methods can lead to difficulties in tracking payments, making it hard to hold residents accountable. An online rental payment system provides a more accurate digital record, allowing teams to instantly verify payments.
Offering flexible payment plans can provide relief for residents and give organization-wide visibility into when payments will be complete.
Secure Resident Information
Secure Resident Information is a top priority for property managers. One in four companies globally have suffered a data breach costing them $1–$20 million or more in the past three years.
A well-designed online rent payment system should have security safeguards built into every step. This includes a personal, password-protected payment portal that safeguards both in-transit and at-rest data.
This secure payment portal shields residents' sensitive data from unauthorized views. Property managers can be confident that their residents' information is protected.
With secure systems in place, residents can pay rent online without worrying about identity theft.
Promote Payment Accountability
Manual rent payments can be a nightmare to track, but an online rental payment system keeps a digital record, allowing your teams to instantly verify payments.
This level of accountability is crucial for holding residents accountable and protecting your business.
With an online system, you can offer flexible payment plans, such as converting outstanding charges into smaller payments, providing relief for your residents and organization-wide visibility into when payments will be complete.
This approach also gives residents more flexibility to pay their rent on time, which is essential for a smooth and stress-free experience.
According to the 2024 Renters Preferences Report, 66% of renters value flexible rent solutions, so providing multiple payment options is a must.
By offering various payment methods, such as eCheck, credit cards, and debit cards, you're catering to your residents' payment preferences and making it easier for them to adopt online systems.
This level of flexibility can boost resident satisfaction, which is key to a successful property management business.
In fact, 80% of renters are satisfied with their property manager, and that satisfaction is often attributed to streamlined processes and self-service offerings, such as online rent payments.
Automate for Efficiency
You can save a significant amount of time and money by automating rent payments. A 2022 McKinsey & Company report found that nearly 9 in 10 Americans are now using some form of digital payments, so processing rent with your property management business shouldn't be an exception.
By enrolling in online payments, residents will save time, and you have reassurance rents will be paid on time and in full. This is especially true for property management businesses like Centana Property Management, which has seen a huge reduction in operating expenses.
With online rent payments, residents can make payments and access their payment history at their convenience, all within a fully integrated, self-service system. This system can also help streamline your communication with residents through automated text and email alerts when rent or one-time fees are due.
By automating rent payments, you can reduce the time spent on manual entry and follow-ups, freeing up your team to focus on more important tasks. As Cora Langel-Person, Office Manager and Property Manager at Centana Property Management, noted, they've been able to save about 10 hours a week since switching to online payments.
Residents who are happy with the communication from their property management company are nearly four times more likely to recommend their management company, according to the 2024 Renters Preferences Report. By streamlining communication and transparency, you can improve resident satisfaction and encourage positive word-of-mouth.
Payment Options and Flexibility
You can pay your rent online with ease, and it's a great way to avoid missing payments. Almost 90% of Americans use some form of online payment, and that number is growing rapidly.
There are many payment options available, including eCheck (ACH), credit cards, debit cards, electronic cash/money orders, and bank drafts. Flexible rent solutions are important to 66% of renters, according to the 2024 Renters Preferences Report.
You can make one-time payments or set up automatic recurring payments, and even use a checking account, credit card, or cash. There will be a $5 convenience fee each time you make a payment via bank account.
If you prefer using a credit card for your payments, don't sweat it - there will be a $27.90 processing fee each month. Make sure you select the correct start and end dates for your payments based on your lease agreement.
Paying via bank account will incur a $5 convenience fee, while paying via cash will cost you $3.75 each time. And if you choose to pay with a credit card, there will be a $27.90 processing fee each time.
By offering flexible payment options, you're catering to your residents' payment preferences and making it easier for them to adopt online systems and processes faster. The more ways residents can pay, the better chance you have of collecting rent payments on time.
Featured Images: pexels.com