Get Help from Remitly Customer Service Team

If you're having trouble with your Remitly account or need help with a transfer, don't worry – the Remitly customer service team is here to help.

They're available 24/7 to assist with any questions or concerns you may have. You can reach them by phone, email, or live chat, making it easy to get the help you need whenever you need it.

Their customer service team is knowledgeable and responsive, with a goal of resolving issues quickly and efficiently.

Remitly's customer service rating is a disappointing 1.9 out of 5, with most consumers expressing dissatisfaction.

The majority of customers contact Remitly via phone, with 91% of contacts made through this method, compared to 9% via email.

The best phone number to call Remitly is 888-736-4859, used by 75% of consumers to address their issues and concerns.

You can expect to wait up to 3 minutes on hold, with the longest wait times occurring on Wednesdays and the shortest on Sundays, averaging 6 minutes for a call.

To identify you as a customer, Remitly may ask for your first and last name, email or address, or zip code.

Most customers call Remitly for information, account, payments, and charges.

Only 33% of customers who called customer support reported having their issues resolved.

In contrast, 75% of customers who used the phone number 888-736-4859 reported contacting a real person successfully.

The best email to contact Remitly is [email protected], used by 99% of customers.

Customers found it relatively easy to contact customer service, with most feeling satisfied after speaking with a representative.

Remitly's online platform allows you to track your transfer in real-time. You can monitor the status of your transfer from the moment you send it to the moment it's received.

You can log in to your Remitly account to check the status of your transfer. This will show you the current status, including any delays or issues that may be affecting the transfer.

Remitly's customer service team is available to help if you have any questions or concerns about your transfer. They can be reached via phone, email, or live chat.

You can also use Remitly's estimated delivery time to plan when your recipient will receive the funds. This can help you avoid any misunderstandings or delays.