The key to a smooth onboarding process is accurate customer information, which is exactly what Re KYC provides. This is achieved through a combination of machine learning and human verification.
Re KYC's data sources are updated in real-time, ensuring that the information is always up-to-date and accurate. This is particularly important for businesses operating in high-risk industries.
The Re KYC platform is designed to be user-friendly, making it easy for customers to provide the necessary information.
What Is Re KYC?
Re KYC is a process that requires account holders to update their KYC papers on a regular basis, as per RBI rules. This ensures that banks have the latest and most accurate user information in their databases.
A relevant risk score is assigned to each new user during the KYC onboarding phase, which determines how often they need to undergo Re KYC. Users classified as "low risk" need to undergo KYC every three years, while "medium risk" users need to do it every two years and "high risk" users need to do it every year.
Re KYC is initiated to equip financial institutions with the latest information about their customers and to prevent fraudsters from taking advantage of lax regulations. Enterprises that don't know their customer at any moment risk having fraudsters in their customer base.
The risk profile of a user may change over time, requiring their KYC information to be updated accordingly. This is where Re KYC comes in, allowing financial institutions to stay on top of their customers' changing risk profiles.
Benefits of Our Solution
Our re-kyc solution offers numerous benefits that can transform the way you manage customer information. By verifying customer information, we ensure the accuracy of your database, which is crucial for making informed decisions.
A paperless process is a significant advantage of our solution, as it not only boosts operational efficiency but also aligns with environmentally friendly practices. This shift away from paperwork is a game-changer in the financial world.
Customized workflows empower customers to update their information seamlessly, guiding them through the task with ease. This tailored approach fosters trust and re-establishes the brand's relevance.
Our solution also ensures compliance, which is a critical aspect of any business. By staying on top of regulatory requirements, you can avoid costly fines and penalties.
We also assist in reactivating dormant clients, unlocking business potential and enticing them to re-engage with your brand. This is achieved through effective communication channels and relationship-building strategies.
Here are the key features of our re-kyc solution:
- Verifies Customer information
- Paperless Process
- Customized Workflows
- Compliance
- Client Reactivation
- Various Industries
Customer Information and Classification
Customer information and classification are crucial in the ReKYC process. There are three types of customer classifications: high-risk, medium-risk, and low-risk.
For high-risk customers, KYC should be updated every two years, while medium-risk customers need updates every eight years, and low-risk customers every 10 years. This ensures that customer information remains accurate and up-to-date.
Here's a breakdown of the customer classification process:
Low-risk customers can update their KYC verification digitally, using methods such as online banking, mobile banking, or email and SMS notifications.
Customer Classification
Customer classification is a crucial aspect of customer information management. There are three types of customer classifications: high-risk, medium-risk, and low-risk.
High-risk customers require updated KYC every two years. This involves visiting the local bank office to provide updated identification, KYC, and address documentation.
Medium-risk clients, on the other hand, need their information updated every eight years. They will also have to personally visit their bank to submit their documentation.
Low-risk consumers, however, have it a bit easier. Their KYC verification can be updated digitally, and they don't necessarily need to visit their bank in person.
For low-risk customers with no address changes, KYC verification can be updated using various methods, including online banking, mobile banking, email, and SMS.
Here's a summary of the customer classification update frequencies:
If a low-risk customer's address changes, the new address will be obtained through various channels, including email, phone, ATMs, online banking, and mobile application.
Update Customer Information
Updating customer information is a crucial step in maintaining accurate records. You can confirm and refresh essential customer data, including identification details, contact information, and financial records.
This process helps to ensure that your customer database is up-to-date and reflects the current status of each customer.
Verifying customer information can be done by checking identification documents, such as driver's licenses or passports, to confirm their identity.
Streamlining Processes
Simplifying KYC procedures can significantly reduce paperwork and manual effort.
IDcentral's Streamlined Online KYC verification API can help businesses streamline their Know Your Customer (KYC) processes.
By leveraging advanced features like liveness detection and biometric authentication, businesses can reduce the risk of fraudulent activities and identity theft.
IDcentral's KYC API supports government ID verification, enabling organizations to validate the authenticity of official documents.
Remediation requirements can be avoided by automating the Re-KYC process, as reported by Fourthline.
At Fourthline, remediation is done automatically without any action needed from the user, making the process seamless and efficient.
Automating the Re-KYC process can also help create a single, accurate, and up-to-date customer data record, complete with an entire audit trail.
Data Accuracy and Verification
Ensuring data accuracy is crucial in re-KYC, as it directly impacts decision-making and regulatory compliance.
Maintaining the precision and correctness of customer information is essential to avoid any potential issues.
This can be achieved by verifying customer data against multiple sources, such as government-issued ID documents and bank records.
Data accuracy also helps to reduce the risk of fines and penalties associated with non-compliance.
By keeping customer information up-to-date, businesses can make informed decisions and provide better services.
Regular data verification processes can help to identify and correct any inaccuracies or discrepancies.
This not only enhances decision-making but also ensures that businesses are meeting their regulatory obligations.
Document Submission
You can submit your Re-KYC documents in various ways, depending on your situation. If you're an individual resident customer, you can visit your local bank and turn in the fully signed Re KYC form along with a copy of your valid KYC documentation.
To undergo Video Re KYC, you'll need an Aadhaar Number and an Original PAN. This is a convenient option if you're unable to visit the bank in person. In some cases, you might not need to submit any documents at all, and the bank will deliver a self-declaration form via email, post, or courier.
If you're an individual resident customer, you can also email your request for periodic KYC updation from your registered email ID to the bank's email, along with a scanned copy of the following documents: a duly filled and signed self-declaration form, a PAN, and a copy of an officially valid document (OVD).
Here are some acceptable documents for establishing address:
- Valid Passport
- PAN Card
- Permanent Driving License (excluding driving licenses issued by the Maharashtra government)
- Election or Voter ID card (with address)
- E-Aadhaar letter obtained from the UIDAI website or Aadhaar card issued by the government of India
- NREGA Job Card, lawfully signed by a State Government official, a letter issued by a Gazette officer, and a duly certified image of the individual (only for low-risk “Basic Savings Bank Deposit Account”)
- Employees must have an identity card issued by the Central or State Government, a public sector organization, a scheduled commercial bank, or a public financial institution.
Remember to self-attest copies of approved KYC Identity Verification and address proof, which will be provided with the Re KYC form.
The Process and Steps
The Re KYC process can take roughly 10 days to complete once you've submitted the necessary papers and form.
You'll need to complete a Re KYC form with your personal information, which you'll receive from your bank.
Non-Individual Customers must physically visit the bank office to submit the completed Re KYC form and necessary documentation.
NRI customers can submit the Re KYC form and certified papers to the branch by email using their registered email address.
You can complete the periodic updation of KYC for NRE/NRO/FCNR (B) accounts using digital and physical banking channels of your bank.
To update KYC through internet banking, you'll need to attach the KYC documents in the prescribed format (pdf/jpeg/jpg/png) of your bank.
You can also send the scanned copies of the duly filled Re-KYC form and KYC documents from your registered email ID to the bank.
If you're in India, you can submit the requisite documents in person at your nearest bank branch.
Here are the different channels you can use to update KYC:
- Internet banking
- Registered email ID
- At the branch (in India)
Consequences and IDCentral's API
If you fail to complete the Re-KYC process, your bank may temporarily freeze your account, preventing you from making withdrawals, purchases, or transfers.
This can happen if you don't update your KYC details within the stipulated time frame, which is why banks send reminders to complete the Re-KYC process.
IDcentral's KYC API can help streamline the KYC process, reducing the risk of fraudulent activities and identity theft through its advanced features like liveness detection and biometric authentication.
By incorporating liveness detection, businesses can ensure that the person undergoing KYC is physically present, enhancing the security and reliability of the process.
Consequences of Incompletion
If you fail to complete the Re-KYC process for your NRE/NRO/FCNR (B) account, your bank will temporarily freeze your account, preventing you from making withdrawals, purchases, and transfers.
You'll receive multiple reminders from your bank to complete the Re-KYC process, but if you still can't do it within the stipulated time frame, your account may be restricted.
The restrictions on your account can vary based on your bank's internal policies and regulatory requirements.
If you're unable to complete the Re-KYC due to reasons like advanced age, illness, or injury, inform your bank so they can conduct the process through alternate channels.
Banks will send reminders to complete your Re-KYC, but it's essential to ensure completion within the due date to avoid discontinuation of your account services.
IDCentral's API
IDCentral's API is a cutting-edge solution that streamlines Know Your Customer (KYC) processes with advanced features like liveness detection, biometric authentication, and ID verification.
Liveness detection is a crucial component of IDCentral's KYC API, ensuring that the person undergoing KYC is physically present and not attempting to use a static image or video for Identity verification.
This technology employs facial recognition and movement analysis to confirm the user’s presence in real-time, enhancing the security and reliability of the KYC process.
By incorporating liveness detection, businesses can significantly reduce the risk of fraudulent activities and identity theft.
IDCentral's KYC API also supports government ID verification, enabling organizations to validate the authenticity of official documents such as passports, driver’s licenses, and national IDs.
The API cross-references the information with government databases and employs advanced algorithms to ensure that customers’ identities are accurately verified.
This helps businesses comply with regulatory requirements while providing a seamless and secure onboarding experience for their users.
Biometric authentication is another standout feature of IDCentral's KYC API, allowing businesses to leverage biometric data like fingerprints, facial recognition, or iris scans for user verification.
Frequently Asked Questions
What happens if re-KYC is not done?
If you don't complete the Re-KYC process, your account will be restricted, preventing withdrawals, purchases, and transfers. Check our FAQs for more information on account restrictions and regulatory requirements.
How do I update my re-KYC online?
To update your re-KYC online, log in to the KYC portal and click on the "Update KYC" option in the settings. From there, you can make changes to your KYC preferences.
Why are banks asking for KYC again?
Banks update KYC to ensure customer information remains accurate and up-to-date, which is typically required every 2 years for high-risk customers, every 8 years for medium-risk customers, and every 10 years for low-risk customers. This helps prevent financial crimes and maintain regulatory compliance.
Sources
- https://pixdynamics.com/re-kyc-solution
- https://www.idcentral.io/blog/what-is-re-kyc-what-are-the-steps-for-re-kyc/
- https://www.icicibank.com/nri-banking/nriedge/nri-articles/an-nris-guide-o-re-kyc-process-for-nri-accounts
- https://www.icicidirect.com/faqs/my-account/how-to-do-online-re-kyc
- https://www.fourthline.com/newsroom/fourthline-ReKYC-4-effective-ways-to-keep-your-customer-database-compliant
Featured Images: pexels.com