Questrade: A Comprehensive Guide for Beginners and Experienced Traders

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Questrade is a popular online brokerage firm that offers a range of trading services for both beginners and experienced traders.

To get started with Questrade, you'll need to open an account, which is a straightforward process that can be completed online in just a few minutes.

Questrade charges no fees for buying or selling stocks, ETFs, or other investment products, making it a great option for those looking to save on trading costs.

With Questrade, you can trade a wide range of products, including stocks, ETFs, options, and even cryptocurrencies.

Who This Broker Is For

If you're a Canadian citizen and resident, Questrade is definitely worth considering. It's a great alternative to holding investments at banks, where you often face high fees and restrictions.

Questrade offers a lot more flexibility to Canadian investors, which is a major plus. One of the key benefits is its automated portfolio builder, which can help you create a diversified investment portfolio with ease.

For more insights, see: Wealthsimple vs Questrade

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One feature that stands out is the lack of fees for tax-free savings accounts (TFSA) or registered retirement savings plans (RRSP). This can save you a significant amount of money in the long run.

The website and mobile app are also extremely user-friendly, making it easy to navigate and manage your investments on the go. You can access your account, check your balances, and even place trades with just a few taps on your screen.

Here are some key benefits of using Questrade:

  • No fees charged for tax-free savings accounts (TFSA) or registered retirement savings plans (RRSP)
  • Easy-to-use website and mobile app
  • Relatively low trading fees compared to other Canadian brokers

Pros and Cons

Questrade has some great features that make it a popular choice among Canadian investors. Here are some of the pros:

Questrade waives fees for tax-free savings accounts (TFSA) and registered retirement savings plans (RRSP), which can save you money in the long run. This is a big plus, especially for those who are just starting out with investing.

Both the website and mobile apps have simple layouts that make it easy to navigate, with no jarring transition between the two. This is great for those who like to switch between devices.

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Questrade's trading fees are relatively low, ranging from $4.95 to $9.95 for stock trades, which is competitive with other Canadian brokers. This can help you save money on trading costs.

Here are some of the cons:

Questrade's screeners are limited to a simple stock and options screener, which may not be enough for more advanced traders. This can be a drawback if you're looking for more advanced features.

Streaming real-time quotes require a subscription, which can range from $19.95 to $89.95 per month, depending on the level of data you need. This can be a significant cost if you're not generating enough trading commissions to offset it.

Questrade's order routing is not transparent, which can be a concern for some investors. This is something to keep in mind if you're looking for a more transparent broker.

Here's a summary of the pros and cons:

Overall, Questrade has a lot to offer, but it's not perfect. Be sure to weigh the pros and cons before making a decision.

Trading Experience

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Questrade offers a range of trading platforms to cater to different needs and preferences.

You can trade via two desktop platforms and a mobile app, in addition to a dedicated forex and CFD platform. The platforms are intuitive and easy to navigate, making it simple to place trades.

The web-based platform, Questrade Trading, is a great option for beginners, offering a practice account for free and built-in tools like symbol lookup and alerts. Research tools available include built-in research, market data, and watchlists.

The downloadable IQ Edge platform is more customizable and suitable for active traders, offering advanced order types and hotkey functions. It also enables the saving of advanced layouts and features a scanning function.

Forex and CFD trading require a separate platform, which is customizable and offers advanced charting and access to over 110 currency pairs. The CFDs available cover a range of assets, including the S&P 500, Crude Oil, and Gold.

Discover more: Questrade Contact

Range of Offerings

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Questrade offers a wide range of asset classes for clients to trade, including stocks, mutual funds, bonds, and precious metals.

You can trade stocks long and short, as well as mutual funds, which is a great option for those looking to diversify their portfolio.

Bonds are available, but require the use of a live broker and a minimum investment of $5,000.

Precious metals can also be traded, offering a unique investment opportunity for those interested in this asset class.

Options are another area where Questrade excels, offering simple and multi-leg options for clients to trade.

If you're looking for a more hands-off approach, you can also consider Questrade's robo-advisory service, Questwealth Portfolios, which is available on a separate platform.

Some international equities can be traded via live broker, giving you access to a broader range of investment opportunities.

However, it's worth noting that forex and CFDs are only available on a separate platform, which may require some extra setup and configuration.

Here's a summary of the asset classes available on Questrade:

Order and Trading

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Questrade offers a range of order types, including market, limit, stop limit, trailing stop, and bracket orders on all platforms. This means you have flexibility in how you place trades.

The IQ Edge platform takes it a step further by enabling a wide variety of conditional orders that aren't available on the web or mobile platforms. This can be a game-changer for advanced traders.

For active traders, Questrade has two plans to choose from: a fixed plan and a variable plan. The fixed plan is a great option for high-volume and options traders, with a commission of just CA$4.95 per trade.

The firm recommends the variable plan for traders who want to buy a few shares of expensive companies. This plan can be more cost-effective for smaller trades.

Questrade's all-in-one web-based platform, called Questrade Trading, offers a practice account for free. This is a great way to get started and test your skills without risking real money.

On a similar theme: Td Ameritrade Thinkorswim Web

Costs and Fees

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Questrade is known for its competitive pricing, which appeals to cost-conscious customers.

The standard pricing structure for Questrade is $0.01/share with a minimum of $4.95 and a maximum of $9.95 per stock or ETF transaction.

You'll need to buy at least 495 shares to get the $0.01/share price, as the minimum purchase amount for bonds, GICs, and IPOs & new issues is C$5,000.

The cost to open or close an order of 1 share is $4.95, while opening an ETF position is free.

Options base commission to open and close is $9.95, with an additional $1 per contract fee.

Mutual fund fees are $9.95 per transaction, while precious metals trades cost US$19.95.

International equities involve a fee of 1 percent of the trade value, subject to a minimum of $195, plus applicable exchange or stamp fees.

Some other applicable fees include exchange fees charged by electronic communication networks for U.S.-listed securities and alternative trading systems for Canadian securities, as well as administration fees for account opening, closing, transfers, and withdrawals.

Additional reading: Global X Covered Call Etf

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Here's a breakdown of the fees:

Questrade's pricing systems are dedicated towards stocks, options, and ETFs trading, with two types of payment methods: the Democratic pricing and the Questrade Advantage.

The Democratic pricing system has a minimum charge of $4.95 and a maximum coming in at $9.95, while the Questrade Advantage has a variable or fixed rate of pricing, with a cost of $0.1 per share for stocks.

Note that a fixed rate may get pretty high if you like to buy or withdraw frequently, while a variable rate may prove pricy as well when buying or withdrawing large amounts.

Account and Platform

Questrade offers a range of tools to help you manage your investments. You can choose from three trading platforms: Questrade Trading, a Mobile Trading App, and Questrade IQ Edge.

These platforms provide a convenient way to trade and manage your accounts on-the-go. You can access your account information, place trades, and monitor your investments from your mobile device.

Here are the three trading platforms offered by Questrade:

  • Questrade Trading
  • A Mobile Trading App
  • Questrade IQ Edge

Questrade can also help you build an investment portfolio and link it to a new account, making it easy to get started with investing.

Account Amenities

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When managing your investments with Questrade, you'll want to know what features are included in their account amenities.

Questrade does not offer portfolio margining, which means you won't be able to use borrowed funds to amplify your investments. This is something to consider if you're looking to leverage your portfolio.

You can, however, enroll in DRIP (dividend reinvestment) plans, allowing your dividends to be automatically reinvested in your portfolio.

Questrade also does not have a stock loan program, which means you won't be able to borrow shares from your account to sell or use as collateral.

No interest is paid on cash balances, so if you have excess funds in your account, you won't earn any interest on them.

Platform and Tools

Questrade offers a range of tools and platforms to help you manage your investments.

You can choose from three trading platforms: Questrade Trading, a Mobile Trading App, and Questrade IQ Edge.

Each platform is designed to provide a seamless trading experience.

With Questrade IQ Edge, you can access advanced trading tools and features.

Here are the three trading platforms offered by Questrade:

  • Questrade Trading
  • A Mobile Trading App
  • Questrade IQ Edge

Questrade can also help you build an investment portfolio and link it to a new account.

Customer Support

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Questrade's customer support is available in various formats to suit your needs. You can reach out to them via phone line, available from 8 am to 4:30 pm Eastern time.

Their online chat feature is accessible on their website, making it convenient to get help at any time. Live brokers are also available during market hours if you need immediate assistance.

If you prefer to communicate through email, Questrade's support team responds within 1-3 days. You can fill out an online form with your details to initiate contact.

Here's a summary of Questrade's customer support options:

  • Phone line: 8 am - 4:30 pm Eastern time, (888) 783-7866 in Canada
  • Online chat: Available on the website
  • Live brokers: During market hours
  • Email support: 1-3 days for a response

Security and Regulation

Questrade takes the security of its customers very seriously. Customers can define a PIN for two-factor authentication, and biometric entry is enabled for mobile apps.

Questrade is registered with the Investment Industry Regulatory Organization of Canada (IIROC) and customer accounts are protected by the Canadian Investor Protection Fund (CIPF) up to $10 million per account.

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Questrade also offers an online security guarantee that reimburses customers for unauthorized transactions. This guarantee provides an added layer of protection for customers.

Here are some of the key security features offered by Questrade:

  • Two-factor authentication with PIN
  • Biometric entry for mobile apps
  • Online security guarantee for unauthorized transactions
  • Registration with IIROC
  • Protection by CIPF up to $10 million per account

Security

Questrade takes security seriously, and for good reason. Their clients can define a PIN for two-factor authentication, adding an extra layer of protection to their accounts.

One of the most appealing aspects of Questrade's security features is biometric entry enabled for mobile apps. This means that clients can use their unique facial or fingerprint recognition to access their accounts.

Online security is also a top priority at Questrade. They offer an online security guarantee that reimburses customers for unauthorized transactions.

Questrade's commitment to security is further reinforced by their registration with the Investment Industry Regulatory Organization of Canada (IIROC). This ensures that they meet strict investment industry standards.

In the unlikely event of a problem, Questrade's clients can rest easy knowing that their accounts are protected by the Canadian Investor Protection Fund (CIPF) up to $10 million per account.

Here are some key security features that Questrade offers:

  • Two-factor authentication with PIN
  • Biometric entry enabled for mobile apps
  • Online security guarantee
  • Registration with IIROC
  • Protection by CIPF up to $10 million per account

Regulators

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Questrade is regulated by the IIROC and CIPF, two main regulatory bodies in Canada, making them a safe bet to start trading with.

Regulators play a crucial role in ensuring that brokers operate fairly and securely. In the case of Questrade, their regulation by IIROC and CIPF provides an added layer of protection for customers.

Questrade's account system requires ID verification to access your account, completely eliminating any potential hacking or unauthorized access.

The company's commitment to security is evident in their guarantee to reimburse customers in the unlikely event of an unauthorized login and loss of assets, provided it was due to a technical error from the company.

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IQ Edge

Questrade IQ Edge is a downloadable desktop platform that offers a customizable trading environment. It's geared more towards high-frequency traders.

You can quickly access top gainers and losers of the day, which is a great feature for those who want to stay on top of market trends. This platform also leverages Morningstar Research for fundamentals and analysis.

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For instance, you can find a Morningstar "Fair Price" and a snippet of relevant commentary for many stocks. This is a definite plus, especially for those who value quality research.

Unfortunately, some features require you to upgrade to a paid market streaming level. But if you're willing to pay, you can access advanced tools and features like bracket and conditional orders.

IQ Edge

The IQ Edge platform from Questrade is a powerful tool for traders. It's a downloadable desktop platform that provides a customizable trading environment.

One of the standout features of IQ Edge is its advanced order types, including bracket, conditional, and multi-leg options. This makes it a great choice for high-frequency traders.

The platform also includes a functional stock screener, which is a must-have for making informed investment decisions. This screener is highly customizable, allowing you to quickly access information like top gainers and losers of the day.

IQ Edge leverages Morningstar Research for fundamentals and analysis, providing a Morningstar "Fair Price" and relevant commentary for many stocks. This is a definite plus, and a great resource for traders.

Unfortunately, some features of IQ Edge require an upgrade to exchange "market streaming levels", which costs money. You can review the pricing of the packages on Questrade's website if you're interested in upgrading.

Our Verdict

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Questrade's fees are lower than most other Canadian brokers and banks.

The zero-commission stampede that swept brokers in the United States stopped at the Canadian border, and Questrade's fees are a big part of that.

Active traders can erase, or partially offset, market data fees with rebates offered on subscription costs.

Fundamental investors will appreciate the useful tools available at Questrade, and the platforms are very easy to use.

Long-term investors benefit from relatively low commissions, and they also get access to no-cost-to-buy ETFs.

Questrade's digital advisory service is a great option for those who want to have their portfolios managed, and it charges 0.20-0.25% of assets under management.

Research Offerings

Questrade provides market intelligence supplied by Morningstar, which includes quotes, news, reports, earnings, filters, and screeners.

This fundamental research tool is available for free in the trading platform, accessible through the "Research" tab.

Active Questrade account holders using the Questrade Trading or IQ Edge trading platform software can access this research.

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The Intraday Trader investment tool scans the markets to help identify trading opportunities that match your goals.

You can also make use of the real-time data available for free with the trading software, or opt for a monthly package that offers live streaming.

Questrade offers two options for accessing market data: a free option with basic bid and ask prices, and a monthly package with live streaming.

If this caught your attention, see: Fiat Currency Exchange Trading

Frequently Asked Questions

Is Questrade available in the US?

No, Questrade is not available to U.S. residents for regular trading accounts. However, U.S. citizens who are also Canadian residents may be eligible to open an account.

Is Questrade only in Canada?

Questrade is primarily a Canadian discount broker, but its services are available globally. While its main focus is on Canadian clients, it welcomes international clients worldwide.

Is Questrade owned by a bank?

No, Questrade is not owned by a bank, as it is Canada's only independent online brokerage. This means you can trust your investments are protected with the same assurance as the big banks.

Do you need $1000 for Questrade?

To open a Questrade account, you need to contribute a minimum of $1000 for a managed investment option, but only $250 for a self-invested account. Learn more about Questrade's account options and investment requirements.

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