Before paying a debt collector, it's essential to ask the right questions to ensure you're making an informed decision. You should ask the debt collector to verify the debt, which means confirming that the debt is legitimate and belongs to you.
The debt collector should provide documentation, such as a debt validation letter, that includes the name of the original creditor, the amount owed, and a description of the debt. This letter is usually sent within five days of the initial contact.
Ask the debt collector about the statute of limitations, which varies by state, but typically ranges from three to 10 years. This is crucial because paying a debt outside of the statute of limitations can revive the debt and lead to further collection efforts.
Some debt collectors may try to intimidate or mislead you, so be cautious of any aggressive or pushy tactics. If you feel uncomfortable or unsure about the debt collector's behavior, trust your instincts and seek help from a trusted advisor or a consumer protection agency.
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Debt Collection Laws and Regulations
Debt collectors must follow specific rules to avoid harassment and abuse. Under Maryland's Consumer Debt Collection Act, debt collectors may not use or threaten force or violence.
Debt collectors are also prohibited from threatening criminal prosecution unless a violation of criminal law is involved. This means they can't try to intimidate you into paying a debt by threatening jail time or fines.
Debt collectors can't disclose or threaten to disclose false information affecting your creditworthiness. This is a serious violation of your rights, and you should report any instances to the relevant authorities.
Here are some specific things debt collectors may not do, as outlined in the Maryland law:
- Use bad language in communicating with you or anyone related to you.
- Claim, attempt, or threaten to enforce a right knowing that the right does not exist.
- Use a communication that resembles a legal or judicial process or gives the appearance of being authorized, issued, or approved by a government agency or lawyer.
Debt collectors are also restricted from contacting your employer about a debt before obtaining a final judgment. This is to prevent them from putting pressure on you through your workplace.
Understanding Debt Collection
You have the right to verify a debt collector's legitimacy before paying anything. According to the FDCPA, a debt collector must provide you with their name, mailing address, the identity of the creditor, and the amount owed, including interest and fees.
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To do this, ask the debt collector the following questions: What is your name and company? What is the name of the creditor I owe? How much do I owe? How can I verify that the debt is mine? You have the right to dispute any debt sent to collections, and the collector must stop trying to collect if they can't prove the debt is theirs.
If the debt collector asks for your Social Security Number over the phone, don't give it to them – they may be trying to steal your identity.
Definitions
Let's start by understanding the key players in debt collection. A creditor is the person or company you owe money to, which could be a bank, financial institution, lender, supplier, or any party that has provided goods or services on credit or extended a loan to you.
A creditor can hire third-party debt collectors to collect debt on their behalf. These companies are responsible for tracking down debtors and recovering the owed amount.
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Debt buyers, on the other hand, purchase delinquent debts from creditors at a discounted price. They then try to collect the debt from the debtor.
Here are the key definitions to keep in mind:
- Creditor: the person or company you owe money to.
- Third-Party Debt Collectors: companies hired to collect debt on behalf of another entity.
- Debt Buyers: a company that purchases delinquent debts from creditors at a discounted price.
Understanding Age
As we navigate debt collection, age becomes a crucial factor in determining the validity of a debt.
In the United States, the statute of limitations for debt collection varies by state, but it's usually between 3 to 10 years from the date of the last payment.
Old debts can be difficult to collect, and creditors may not have the necessary documentation to prove the debt is valid.
The Fair Credit Reporting Act (FCRA) requires credit bureaus to delete debts that are older than 7 years from an individual's credit report.
Creditors may use aggressive tactics to collect debts, but be aware that they can't collect on debts that are beyond the statute of limitations.
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Repaying Debt
You have the right to control which debts your payments apply to. If a debt collector is trying to collect more than one debt from you, they must apply any payment you make to the debt you choose.
A debt collector can't apply a payment to a debt you say you don't owe. This gives you some flexibility when making payments.
You can tell a debt collector which debt you want your payment to go towards, and they must respect your choice.
Before a debt collector reports a debt to a credit reporting company, they must take one of two actions: talk to you by phone or in person about the debt, or mail a letter or send an electronic communication about the debt, such as a validation notice, and wait for a reasonable amount of time, usually 14 days, in case it's returned as undeliverable.
Interacting with Debt Collectors
When a debt collector calls, it's essential to verify their legitimacy. Ask them to provide their name and company, the name of the creditor you owe, the amount of debt you owe, and how you can verify that the debt is yours.
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Debt collectors are not allowed to call you before 8:00AM or after 9:00PM in your time zone, so if they do, they're already breaking the rules.
They also can't tell your employer that you owe money, but they can contact your employer to verify your identity.
Debt collectors are authorized to take less than 100 percent of your debt, so it's worth negotiating to pay a smaller percentage of the debt or accept a payment plan.
You have the right to request standard mail if you're contacted in any other way, which will help you keep a record of your communications.
If a collector threatens you or engages in other illegal behaviors, report them to the Consumer Financial Protection Bureau (CFPB) by filing a complaint online.
Here are some key questions to ask debt collectors:
- What is your name and company?
- What is the name of the creditor I owe?
- What is the amount of debt I owe?
- How can I verify that the debt is mine?
- Can you provide written validation, including the amount owed and the original creditor?
- Can we discuss a reduced settlement amount or a payment plan?
Remember, you have the right to verify the legitimacy of the debt and to negotiate a settlement or payment plan that works for you.
Collector Information
You need to verify that the debt collector is legitimate before dealing with them. Make sure they provide you with their name and company, as well as the name of the creditor you owe.
The debt collector should also give you the amount of debt you owe, and information on how you can verify that the debt is yours. This is your chance to ask questions and get clarity on the situation.
If the debt collector asks for your Social Security Number over the phone, don't give it to them - they may be trying to steal your identity.
Here are the key questions to ask a debt collector:
- Their name and company
- The name of the creditor you owe
- The amount of debt you owe
- How you can verify that the debt is yours
By law, the debt collector must provide you with the answers to these questions within five days of the first contact. If they fail to answer, you may file a complaint with the CFPB or your state attorney general.
Key Takeaways
Dealing with debt collectors can be stressful, but knowing your rights can make all the difference. Here are some key takeaways to keep in mind:
Understand your rights under the Fair Debt Collection Practices Act and report any violations to the proper authorities.
Before taking any action, request information about the debt from the collector and verify it is yours. This will help you avoid paying a debt that isn't actually yours.
Get all agreements and settlements in writing to protect yourself from potential scams. This is especially important if you're considering settling a debt.
It may be a good idea to seek professional help such as a credit counselor to help you if you have debt collectors contacting you. They can provide guidance and support to help you manage your debt.
If you're dealing with debt collectors, remember to keep a record of all interactions, including dates, times, and details of conversations. This can help you track any potential violations of your rights.
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Frequently Asked Questions
What is the 777 rule with debt collectors?
The 7-7-7 rule restricts debt collectors from making more than 7 calls within a 7-day period to a consumer about a specific debt, and prohibits calls within 7 days of a previous conversation. This rule aims to prevent harassment and excessive contact from debt collectors.
How do you outsmart a debt collector?
To outsmart a debt collector, assert your rights by sending a Debt Validation Letter and a cease and desist letter to verify the debt and stop harassment. By taking control of the communication, you can protect yourself from aggressive tactics and potentially resolve the issue.
What should you not say to a debt collector?
When interacting with a debt collector, avoid admitting the debt and providing personal information, such as bank account details.
Sources
- https://www.peoples-law.org/debt-collectors-and-law
- https://consumer.ftc.gov/articles/debt-collection-faqs
- https://www.bankrate.com/personal-finance/debt/how-to-deal-with-debt-collectors/
- https://www.ncoa.org/article/should-i-answer-debt-collector-calls/
- https://www.debt.com/collection/debt-collection-faq/
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